Add gamification elements to consumption of course content
Award points based on completion of specified goals (i.e. successful completion of quizzes). Points could translate to earning badges or certificates or other prizes). Include a leaderboard to promote friendly competition. Add ability to unlock course content based on achievement of points, badges, etc. MEMBER-I-38
Multiple Contacts per Opportunity
For every opportunity, there should be multiple contacts that can be associated to it both as decision makers or simply others that need to be in the loop. For example, husband and wife decision makers, and their personal trainer, the nutritionist, etc communicated with at a click without having to go from the opportunity to the contact's info, look up the saved custom field and then searching for them in Contacts and sending a separate email or phone number.
Custom objects are a way to represent a relationship that your organization has with something that isn't one of HighLevel's standard objects. EXAMPLE: For a veterinarian's business we would be able to create a PET object. That object could have fields like owner, name, type, breed, etc. We would be able to associate multiple pets to one owner. We would also be able to associate calendar events (visits/checkups) to the Pet. ANOTHER EXAMPLE: Automobile Repair Shop. We would be able to create a CAR object. Fields like owner, make, model, year, color, etc. We would be able to associate multiple cars to an owner. We would be able to create an appointment and associate to a car. BONUS: The ability to trigger off of a custom object. Add custom objects to a pipeline, etc. BONUS: The ability to have the dynamic object fields available in emails, etc. I believe these features would push HighLevel past being a marketing platform and into a platform that can be customized for daily operations.
Transcribe and Summarize Phone Calls
This would be game changing for anyone who is making recorded sales calls. Similar to Zoom and Otter.ai recorded and summarized meeting notes, having transcribed calls and post call summaries in a format controlled by the user would be amazing. This is a feature that everyone can find value in especially sales people on the road making calls while we are driving between appointments.
Add a Microphone Button to Record Notes
For the true sales people that use GHL this would be groundbreaking. Think how simple it would be to record a note verbally instead of typing notes on a phone in the car. The NOTES listings woould display both text and audio notes. The audio notes would have a play button to listen. To really hit the ball out of the park and ai could trancribe the notes too. But the recording is the ticket.
Helpdesk / Ticketing
For our clients, when thinking of a CRM a helpdesk / ticking feature would help make GHL a full service CRM System similar to Hubspot. HIGHLVL-I-2584
Ability to Disable Launchpad!
I dont know why you removed this feature in the new interface! We should have the ability to choose if this is necessary for our clients! In my case this is not! HIGHLVL-I-5075
Task Notifications and Daily Summary Reminders
Daily summary of tasks sent to team members. Ideally via SMS and Email. Given they have to update the task in GHL, a simple reminder that says "You have 3 tasks due today and 1 task now overdue. Click here to view the exact tasks" (and then there is a link that opens GHL (or our whitelabel login of course)Additional bonus extra would be an option to set a trigger PHONE CALL for individual tasks. So when setting the task, set a reminder that sends a notification via a PHONE CALL that says "You have a task to call 'insert name'. Press 1 to connect' And then they press 1 and ring the person.This is for clients with multiple team members. HIGHLVL-I-183