[Account Login] Ability to login as a user
planned ( q2-22 )
It would be useful to be able to log in as the user of a sub account. To be able to see what they see and to test. Now that we have 2FA we can't do that . HIGHLVL-I-5364
Temporarily Pause Sub-Account
planned ( q2-22 )
Problem: client doesn't pay or requires some time-off for whatever reason and you have deliverables that may or may not cost you money (ie. mailgun/twilio fees, chat widget, missed call text-back, etc) not to mention time and energy of setup and having to turn everything off manually. Simply put: A one-click solution is required.Essentially this would function to pause or temporarily suspend a client's sub-account and deactivate services in the event they didn't pay or they require a time-off period. This would put a stop to all deliverables without having to go into each campaign or trigger to put them on draft mode or what have you. Possibly putting a "Suspend" option under the agency level >> Accounts >> Actions (see attached image) would be appropriate?Thanks, HighLevel friggin' rules! HIGHLVL-I-2126
Assign Multiple Team Members to Opportunity/Lead
In our processes, we have a sales person but we also have client support staff. Once converted, the lead needs to be tied to someone in each of those roles (for both notifications and reporting). At this time, as soon as someone else takes over the conversation, we've seen the contact reassigned to the other. Right now we have a workaround with custom fields but it doesn't enable us to pull the reports we need and it makes things cumbersome in the system having what equates to unnecessary additional automation to keep up with.
Facebook Group Question Scraping
There are CRMs out there such as GroupTrack or GroupLeads that allow you to take the submissions from group access questions and pull them directly into their system so you can add them to your email system. This would essentially allow us to cut out those 3rd party CRM tools and bring leads directly into GHL.
.ico vs company logo sizing
The recommended size for the agency logo is 350px x 180px. The profile logo size is 512x512. To make the .ico (in the browser tab) look good, can the profile logo be used vs. the company logo which is distorted - or we have to use only a 512x512 icon which loses branding ability.