Ask AI

Right now, Ask AI only accepts text input. But the model powering it (Claude Sonnet 4.6) natively supports image and file understanding — it can read documents, analyze photos, interpret code files, and work with uploaded content out of the box. That capability just isn't exposed in the current Ask AI interface. Adding a simple attachment button (images, PDFs, code files, HTML, etc.) would unlock a massive amount of functionality that's already built into the model: • Upload a screenshot of an email template and say "rebuild this in the email builder" — the AI can see it and replicate it • Drop in a logo or brand asset and have it incorporated directly into whatever it's building • Paste an HTML file or code snippet as an attachment for the AI to edit, debug, or improve • Upload a PDF (like a service menu or price sheet) and ask the AI to pull info from it to build automations or content • Share a photo of a before/after result and have the AI write social media copy or email content around it The model already knows how to handle all of this — it just needs the interface to accept the files and pass them through. This would turn Ask AI from a text-only assistant into a true visual + document-aware builder, which is especially powerful for the email builder, website builder, and content creation tools. This feels like a low-lift, high-impact feature since the underlying model already supports it. Just needs the upload UI and the file-to-API passthrough.

It would be nice if we can delete ask ai chat history and organize chats into folders or projects.

Given this is the direction that Google is going with Gemini for Gmail and we can expect many platforms will go, I suggest it's worth looking into for the big picture... A BUILT-IN GHL AI ASSISTANT (IN THE GHL BACKEND - NOT FOR CUSTOMERS - FOR US!!)... WHAT DO YOU THINK? EXAMPLE DIALOGUE: ME: "Create a smart list of people who have purchased before but not in the past 12 months, but have been reading our emails." GHL AI: "Sure Adrian. I've created a Smart List of people that purchased a product, but not within the last 12 months, and who have been opening emails. It's called 'Purchased over 12 months ago & reading emails'." ME: "Great, thanks. Now create a workflow that sends a sequence of 5 emails over 5 days, offering compelling reasons to purchase our most recently added product, with a link to the product page. If the person buys the product, remove them from the workflow." GHL AI: "No probs Adrian. I've created a Workflow called '5 day course promo' that sends 5 compelling sales emails over 5 days for the '2025 Business Coaching Course'. People who buy it will be removed from the workflow. The workflow is in draft mode. You can review the emails here. Would you like me to make it go live?" ME: "Great work. Change the main call to action in the emails to buttons instead of text links." GHL AI: "Got it Adrian. I've changed the call to action links to buttons. You can review the emails here. Would you like me to make the workflow go live?" ME: "Yes. And add everyone from that smart list to the workflow." GHL AI: "Sure. The '5 day course promo' workflow is now live and everyone from the 'Purchased over 12 months ago & reading emails' smartlist has been added to it."

Ask AI is looking great. Just feels like a step back in terms of how we can interact and feed it with context as it’s just a chat at present and we have to start from zero each time we use it. It would be great if we could upload skills for it to refer to so it knows about us (for example brand guide skill) and how we like to do things (skills for marketing frameworks) so we don’t have to teach it / explain each time and it would more aline with how people are becoming accustomed to working with AI now. Thanks.

How is Ask AI possible in the $97 entry tier (without pay-per-use) My brand is an AI brand. I need AI to be available in all tiers, pay-per-use or unlimited. I have clients in the $97 entry tier and for them to use ask AI they have to get the $97 unlimited AI package to even have it show up? I would love to have it in there without the upgrade and just have it pay-per-use please.

Two related issues that slow down the Ask AI user experience: The text input is locked while the AI is responding. You can't type your next message until the response is fully complete. If something comes to mind while you're watching the response stream in — a follow-up instruction, a correction, additional context — you have to wait, hope you remember it, and then type it after. In longer responses this can be a minute plus wait just to start typing. Every other major AI chat interface lets you draft your next message in the input field while the current response is still generating. There's no way to stop or cancel a response mid-generation. If you accidentally hit Enter or Send before your prompt is ready, or realize mid-response that you sent something wrong, you're stuck waiting for the full response to finish before you can do anything. Depending on the length of the response, that's wasted time and wasted context — especially if the incomplete or accidental prompt causes the AI to go in the wrong direction, which then affects the rest of your conversation. Both of these are standard features in Claude, ChatGPT, Gemini, and pretty much every modern AI chat interface. The expected behavior would be: • Keep the input field active during responses so users can draft their next message while waiting • Add a Stop / Cancel button (where the Send button is) that immediately halts the response mid-stream • After stopping, let the user send a new message right away without needing to wait for anything to finish These are small UX improvements but they make a huge difference when you're doing real work inside Ask AI and moving quickly between prompts.

The Ask AI should have access to create and edit workflows. I find that its direct integration with the API creates a far more robust understanding of the entire HighLevel account compared to the Workflows AI that is limited in its scope. The Ask AI can create comprehensive plans, translate those into actionable projects, and has a much better 'big picture' understanding of how HighLevel's various components work together... that's essentially the point of Workflows. I would love Ask AI to also have access to create courses, course offers, and that API. Combined with the workflows access, Ask AI could create the product (it has API access to this already), assign the course offer to the product, create the course, create the workflow and grant access appropriately, create all of the emails, and now we have the entire loop closed. Ask AI should also have access to the Funnels/Websites AI that is coming (teased in a trailer video). I saw in the video that the AI there said Gemini. The AI for Ask AI is Sonnet (Claude/Anthropic) so it makes sense for them to all be the same. Given the nature/direction of the coming website AI, I would like Ask AI to have full connectivity and control. We should not be accessing 4 fractured and different types of AI with varying levels of interaction and capabilities. This feels disjointed.

When Ask AI is generating a response, the chat window force-scrolls you to the bottom as new tokens stream in. If you try to scroll up to reference something earlier in the conversation — like a previous instruction, a code block, or context you need to compare against — it snaps you back down in a laggy, jittery way until the response is fully complete. This makes it really difficult to work with longer conversations where you need to scroll up and reference earlier parts of the chat while the AI is still responding. You basically have to sit and wait for it to finish before you can move around in the thread. Most modern AI chat interfaces (Claude, ChatGPT, etc.) handle this by detecting when the user manually scrolls up and pausing the auto-scroll. A small "scroll to bottom" button appears so you can jump back down when you're ready. The auto-scroll only resumes if you're already at the bottom. Suggested behavior: • If the user is at the bottom of the chat, auto-scroll as the response streams in (current behavior, this is fine) • If the user scrolls up during a response, stop auto-scrolling and let them read freely • Show a small "Jump to latest" button so they can return to the bottom when ready Small UX fix that would make a big difference when working on longer or more complex prompts with Ask AI.

When we have a conversation with users, we would like to @mention Ask AI to complete tasks for that contact. Examples below: 1️⃣ Contact Management & CRM Tasks The AI could handle anything related to the contact’s record: Update Contact Info “@AskAI update John Doe’s phone number to +1-555-1234.” “@AskAI add a note that John prefers morning calls.” Segment / Tag Contacts “@AskAI tag this contact as VIP.” “@AskAI move Jane Smith to the ‘Hot Leads’ pipeline.” Schedule Events / Appointments “@AskAI schedule a follow-up call for next Tuesday at 10 AM.” “@AskAI check if there’s availability for a demo this week and book it.” CRM Data Lookup “@AskAI show me the last 3 emails sent to this contact.” “@AskAI pull all deals for this contact that are over $5,000.” 2️⃣ Marketing & Communication Automation The AI can handle personalized outreach without leaving the chat: Send Emails / SMS “@AskAI send this contact the welcome email template.” “@AskAI text Jane the appointment confirmation.” Create Campaign Tasks “@AskAI add this contact to the Black Friday SMS campaign.” “@AskAI create a drip sequence for this lead.” Follow-up Reminders “@AskAI remind me to follow up with this contact in 3 days.” “@AskAI schedule an automated check-in message if no response in 48 hours.” 3️⃣ Sales & Deal Management The AI can support pipeline and revenue-related tasks: Update Opportunities / Deals “@AskAI move this contact’s deal to Negotiation stage.” “@AskAI add a note that the client requested a discount.” Generate Quotes / Estimates “@AskAI create a quote for this contact with the standard package.” Forecast / Summary Requests “@AskAI show me all deals this contact has in the pipeline.” 4️⃣ Knowledge & Information Retrieval The AI could instantly provide context from your CRM, KB, or connected sources: CRM Data Lookup “@AskAI what classes has this student attended?” “@AskAI pull their last 5 invoices.” Dynamic Spreadsheet or API Retrieval “@AskAI check if Product X is in stock and tell the contact.” “@AskAI fetch the latest availability from Google Sheets for this contact.” Document / Template Retrieval “@AskAI pull the PDF contract template for this client.” “@AskAI summarize the last support tickets for this contact.” 5️⃣ Task & Workflow Automation The AI could trigger automations on-demand: Trigger Pipelines / Automations “@AskAI start the onboarding workflow for this lead.” “@AskAI trigger the renewal campaign for this customer.” Assign Tasks to Team Members “@AskAI assign follow-up task to Alex for this contact.” Custom Workflow Execution “@AskAI run the lead scoring automation for this contact.” 6️⃣ Conversation & Notes Enhancement The AI could make your communication smarter without leaving the thread: Draft Replies “@AskAI reply to this message with a friendly confirmation.” “@AskAI draft a follow-up email summarizing the last conversation.” Summarize Conversation History “@AskAI summarize all messages with this contact.” “@AskAI highlight key action items from our last conversation.” Translate / Rephrase “@AskAI translate this message to Spanish for the contact.” “@AskAI reword this reply to sound more professional.” 7️⃣ Reporting & Insights The AI could give you quick insights per contact: Engagement Insights “@AskAI show me how many times this contact opened emails last month.” “@AskAI tell me if this lead is responsive or cold.” Pipeline Analysis “@AskAI summarize the deal history for this contact.” “@AskAI calculate total revenue generated from this client.” 8️⃣ Advanced / Dynamic Data Use Cases This is where it gets really powerful if integrated with live sources: Check Real-Time Availability “@AskAI check if Product X is available today in inventory.” “@AskAI check the tutor’s schedule for next week.” Pull Multi-Source Data “@AskAI combine info from Google Sheets + CRM + Docs and give me a summary.” “@AskAI tell me if any recent invoices are unpaid.” AI Reasoning / Recommendations “@AskAI suggest the best upsell package for this contact.” “@AskAI analyze this lead and tell me their likelihood to close.”

I will use Ask AI for some things, but honestly, because of Claude CoWork and Dispatch, I probably won't use it much because I can't schedule automated tasks to run. If you want to know more about reach out.