It would be very helpful, if we could translate/change the form text and the thank you message! As an expample... I can´t use the widget for my german clients so this would be a great help. HIGHLVL-I-2719

Ability to have customizable pre-determined buttons to show up in chat widget for common things like "directions", "pricing", "appointment", etc that we can have an auto reply message to when the specific button is clicked of course this is in addition to being able to just type a message like usual.

After the fields, add a CAPTCHA like in the forms. Getting some spam from the widget. HIGHLVL-I-4489

I found difficulties with chat widget, as it cannot be closed while working. Or it cannot be placed else where. Please make more customisation for chat widget

It would really be helpful if we could decide where the chat widget should be placed as a setting depending on preference: 1) Bottom Left Hand Side 2) Bottom Right 3) Top Right Layouts of various pages and other widgets often compete for space on the bottom right of the screen

Ability to have selectable button options in the website chat window that pops up for site visitors that they can click on.. ie schedule appointment, FAQ, Request call back etc

Currently this tield type is using a field type of text for the phone field instead of tell so the mobile user has to switch to the number keyboard then type the number by using the horizontal number keyboard. Switching this field type to type=tel will bring up the dial pad with big number making it much easier for the user to enter their mobile number. Also when you tap in the fields in the chat widget it auto zooms in causing the form to go off the screen and messing with the mobile website after submitting the form which make the user have to pinch and zoom to get the mobile site looking back right. Disabling this autozoom would be greate also. I have done this on forms by increasing the text input font size to over 16px I think or adding some viewport meta code in the header.

It would be great if we could change the image of the widget

Currently on the chat bubble it requires a mobile - should be optional

Hello, I hope there will be a feature where we can manually edit or remove the contact form that is currently embedded in the chat widget :)