Chat Widget Image (Speech Bubble) Changable
Be able to add your own image to replace the bubble for branding
Enable WebChat to actually have live chat function
It seems obvious to have a WebChat to actually have live chat function like Tawk or similar. Otherwise seems like a simple form that pops up, I may be under stating the function, but a Live Chat would be really useful when pushed in to the Conversations page of the accounts.
The font color on the website chat is not ADA compliant (Americans with Disabilities Act) due to contrast of the colors. It is very difficult to see and there is no option to change the font color. This makes your chat feature non compliant and subjects anyone using it to potential lawsuit. Please give an option to change the font colors within the chat widget.
Make chatbot editable
Allow color changes, spacing, alignment, gradient, integrated forms, etc -- all inside chatbot. All you need to do is add a "custom code section" under Sites > Chat Widget, where locations can specify all the visual & form details via code. This is should be a very low effort ask.
Add CAPTCHA to Chat Widget
After the fields, add a CAPTCHA like in the forms. Getting some spam from the widget. HIGHLVL-I-4489
Ability to have selected options in chat window
Ability to have selectable button options in the website chat window that pops up for site visitors that they can click on.. ie schedule appointment, FAQ, Request call back etc
Customise Webchat UI per site
Can we have the ability to customise chatbot UI per site. It's quite useful.
Chat Widget Page Option
It would be awesome to have the option to add the Chat Widget to a particular page. If I'm using a capture page I would not want the Chat Widget on the capture page but would want it on the page after the capture page.