Widgets

Have detailed filters/reports to track services/products done/sold by each staff (quantity, hours, sum .. etc). Team performance tracking should be improved with more filters and include invoices not only through opportunities.

Can we make the chat widget brandable to our own white label URL? Right now it's " https://widgets.leadconnectorhq.com/ " Spam companies are contacting customers offering their services for cheaper with leadconnectorhq in the widget code. So this would help our customers not get as much spam and also add another layer of protection for our white label.

Please allow us the ability to fully customize chat widget.

We really need the ability to push chat widget settings from a saved Snapshot. Right now we have to copy/paste all of the settings over for every new location we create from our Snapshot.

I am working with a client who has a lot of chaos inside his business and so I want to introduce a queuing system for them with a ticket (Just like in banks) It would be nice to have one as this can also be used in other business, and markets.

We're using HighLevel’s native chat widget on our landing pages, and attempting to fire a Facebook Pixel Lead event when the form is submitted. The thank-you message appears dynamically inside the widget (<widget-box>), and the confirmation message is rendered within a Shadow DOM (.ConfirmationMessage__Subtitle). Despite using valid JavaScript to detect the message and fire fbq('track', 'Lead'), the Meta Pixel Helper shows the event but with a warning: "Pixel has not been activated for this event and no information has been sent to Meta." The base Pixel and PageView fire correctly, so we’ve ruled out installation issues. Suspected Problem: The script is being placed in the BODY Tracking Code, but because the widget renders inside a Shadow DOM after load, Facebook might not be accepting the dynamic event. We’ve tried delays, polling, and checking fbq availability before firing. Feature Request / Fix Ideas: Allow a native callback on chat widget form submission (e.g., onSubmit hook). Allow a redirect after widget submission (to a thank-you page, which would solve tracking via pageview). Document official support for tracking events from the chat widget using Facebook/Google tags. This is important for agencies who rely on performance tracking and can't fire reliable conversion events from widget leads.

plain text knowledge base, sitemaps etc. on level with voiceflow.

The ability to drag and drop a quiz widget into funnels, which includes a branch logic just based on multiple buckets, similar to simvoly etc

The font color on the website chat is not ADA compliant (Americans with Disabilities Act) due to contrast of the colors. It is very difficult to see and there is no option to change the font color. This makes your chat feature non compliant and subjects anyone using it to potential lawsuit. Please give an option to change the font colors within the chat widget.

Add a basic math operation widget where we can perform our calculations for our own data to have sample results like for example conversion ratio or many, we want this feature asap!!