Looking for High Level to implement a report showing the email stats in the reporting area. Would like it to show delivery rate, open rate, click through rate, response rate, etc. We have had numerous requests for this. At the very least, can you provide an option in campaigns to export the stat data? We can't do anything with it currently and have to manually copy it over to excel to provide a report. Thanks! HIGHLVL-I-3665

Add reporting for SMS so that we know what have the highest engagement rates. This helps us make strategic decisions on how we need to modify messaging. This used to be a feature in campaigns.

I would be great to show stats on length of time leads are sat in stages of the pipeline to give more of a focal point. Also a great addition would be to have each lead s box in the pipeline to show how long each individual one has been sat there for :)

View Customer Journey and touchpoints on multiple paid and organic channels and be able to weight metrics accordingly

If an outcome is "No Show", how can we tell if it was a Confirmed "No Show" or Unconfirmed "No Show"? What about Unconfirmed "Show"? There NEEDS to be a way that reporting shows Outcomes with a sequence, or tagged with what outcomes it has been previously.

More robust sales reporting and sales forecasting. Pipeline accumulative reporting for each quarter. The current reporting is not up to standard and it's making it difficult to convert business, as it does not cater for sales teams, reporting and sales managers to easily monitor and engage the sales team based on their performance as depicted in the sales reports. Can we URGENTLY get this done?

May we request to have a feature under the reporting tab wherein the client has the capability to view the number of automated SMS that went out on a specific date please, or maybe GHL can mirror the usage report, specifically the number of segmetns and sms both successful and failed messages inside Twilio.

To be able to see a description of every action that any user and admin has taken inside of our GHL sub-account and agency account.

When pulling call reporting, I would like ring time to be included in the length of time on the phone for each call. For non-answered or dropped calls, the phone time would still include the ring time.

RE: Attribution and Sales Reporting... Speaking with a prospect, they wanted to see a report a certain way. In an effort to fulfill their request to win the account, I realized that the reporting is a bit limited. It would be nice that if a client wants a specific attribution report, sales report, etc that you could design it how they want it to look for daily, weekly, monthly, annual review, as well as spit out a PDF, Excel spreadsheet, or CSV... Permission based by per user would also be a huge plus so that not everyone could have access to critical company data... The ability to mix attribution reporting with daily sales reports, etc in a custom fashion... On the flip side, if I am missing something and GHL already does this, can someone point me in that direction? HIGHLVL-I-7081