SaaS Mode

To be able to change the welcome message and lost password message including the sender email so that it doesn't come from the do-not-reply address and so we can add any additional info we want to add in the messages. MEMBER-I-31

It would be great if we could draft any HighLevel elements (e.g. calendars, forms, surveys etc.) when pausing a subaccount. When a customer is churns, we need to actively go into the website to remove forms, surveys, remove phone numbers etc. It would be great, for the elements to stop working when the account is paused. We don't want to delete the account immediately, in case customers change their mind. But we want to ensure that everything is unavailable for them as soon as they cancel the account.

Let us add custom services in the feature list showen under Billing -> Modify Subscription

We would like to see some options for optionally branding sub-accounts, such as the ability to override the agency logo in the top-left corner of HighLevel.Many of our clients don't mind having our branding but some of them would like to use their own logos so their team members don't have to know about how our company helps their business. HIGHLVL-I-1431

HIGHLVL-I-3692

It would be awesome to create Customized Launchpads. ➕ Add a "Customize Launchpad" tab in the Agency settings. ✅ Let us create several launchpads. ✅ Let us add a launchpad to a SaaS plan like we can with a snapshot. ✅ Let us select the steps / features in the launchpad. If you wanna go crazy with this (which would be awesome), create a High Level version of userflow.com .

To be able to change the colors of the buttons, links, and other elements site wide. So for example the Blue button that says "Start Course" I would like to Red and the title under the Instructor name I would want to match out branding as well. MEMBER-I-28

So SaaS companies can charge extra/require customers to upgrade to get this feature.

Here are a few ideas for upgrades to the current SaaS mode:1. More than 3 SaaS plans (preferably unlimited).2. Have a way for SaaS users to change their plan or cancel in their billing settings and let us make our own description of what is included in each plan to show here in billing.2a. Give us the ability to control what SaaS plans they can switch to in the billing settings.2b. Let us create a required form for SaaS users to submit if they are trying to cancel that includes the ability to downgrade to a cheaper plan. 2c. Agencies should be able to choose if users have the ability to change plans or cancel in settings, it should not be a required feature.3. Let us "impersonate" any SaaS user and see the app as they see it.4. Give us the ability to turn off some features completely so that no SaaS plan has them.5. Let us create our own banner popups that show for SaaS users.6. Give us the ability to disable certain settings in the settings menu for SaaS plans if we don't need our users to be able to access them. Also, I'd love to be able to add custom menu items to the settings menu, not just the main menu.7. There needs to be a way to fully disable features that SaaS accounts lose access to. For example, if a user cancels their subscription or downgrades to a plan that doesn't have workflows, they will not be able to view workflows anymore but the workflows will still actually work. This is not okay.8. We need some sort of system for managing and sorting our sub accounts. Filtering by SaaS plan would be a good start. Also, would love the ability to be able to select multiple SaaS accounts and bulk edit them (like adding or removing feature permissions). HIGHLVL-I-5285

Stripe is pretty much our only option when it comes to payment processing within GHL SaaS Mode subscriptions and rebilling, and that's causing us some headaches. One big issue we're facing is fund reserves. Stripe has this habit of holding onto our hard-earned cash in reserve. It's like they're trying to play banker with our money, and it's putting a real strain on our finances and operations. Another problem is sudden account shutdowns. Some of us have had our Stripe accounts mysteriously shut down without any clear reasons. That's a major issue, especially when it throws our business into chaos. We think it's time to mix things up and explore other payment processor options within GoHighLevel SaaS Mode. By giving us more ways to handle payments and more control over our money, you'll help us keep our businesses running smoothly and avoid unnecessary headaches. We totally understand that Stripe has been your go-to partner for a while, but for the sake of our collective sanity and success, we'd love it if you could consider adding some alternative payment processors into the mix. Being proactive about this would mean the world to us SaaS entrepreneurs. It's all about securing our financial futures, and we're sure you're on board with that.