Ad Reporting and Attribution

Trying to connect Claude with GoHighLevel sub account so that I can speak automations into existence, but it appears we only have the ability to toggle on "readonly" instead of "write". This would be a game changing feature and save people hundreds of hours during account setup and ongoing maintenance of sub accounts! I'm getting tired of manually creating workflow automations over here! (the built in ai inside workflow automations told me he cannot do that yet)

I would like to be able to create several email templates with one bulk action and edit the content later. I would also like to be able to clone a folder and all of its content with one bulk action.

I find it kind of crazy that inside Ai studio it doesn't even know that we're using go high level. It asks me to check with my CRM system and see if this works and other things similar to that. That's a pretty weird problem to have that it doesn't even know that it's inside of go high level.

When using the option "Manage Fields" on Opportunities and selecting the options I want to see on the card I need to do the filters every single time I log in because it is not saving that as default or desired view.

I’m writing to request a feature that would let community owners/members subscribe to receive notifications for new posts (and optionally comment replies) in private channels. Current limitation: Right now, I only get notified when someone @mentions me. There’s no option to be alerted when a new post is made in a private channel I’m part of. This means I have to manually check each channel regularly—or rely on workarounds like following every client (which isn’t scalable). Why this matters: I run a health education community where clients post support questions in private channels. Missing a post means delayed responses and unmet expectations—I recently overlooked a support ticket simply because I had no idea it was posted. Real-time awareness of new activity is essential for effective community management and support. Requested solution: Add a “Subscribe” or “Follow” button (or toggle) on each private channel that, when enabled, sends a notification (in-app/email) whenever: A new post is created in that channel, and/or A comment is replied to on a post I’ve engaged with (or on all posts in the channel, depending on preference). This would function similarly to how mentions work today but apply to channel-wide activity. It would eliminate the need for tedious manual checks and ensure I never miss a client’s request again. Thank you for considering this—it would make handling support within my groups significantly easier and more reliable. Happy to provide more details or use-case specifics if helpful!

Been watching a few YouTube videos and having a play with the new Claude design for building websites, and wondering if there are plans to be able to integrate this into Go High Level so that there is an option to create a stunning website. Have it moved into GitHub as a repo, and then move it into Go High Level with all of the functionality that High Level offers?

Posting this because it comes up constantly, and I think it's a quick win for HL. Right now, if a customer wants to move from a monthly plan to the annual version of the same plan, they have to cancel and resubscribe. That's the only route. And every time it happens, it creates the same chain of events: Customer messages support saying they want to switch to annual We explain the workaround They cancel They resubscribe (sometimes) Our team has to figure out how to link the new subscription to the Saas account, but (and this is really annoying for our CRM) those details don't sync with the customer record in our own sub-account so we can't easily segment people into smart lists etc. Some customers don't come back. They get distracted, their card fails on the new sub, they second-guess the bigger payment, or they just feel weird about a process that involves cancelling something they actually love. We're losing expansion revenue at the exact moment the customer has decided to spend more money. That's a strange place to have friction. Why this matters for HighLevel Annual plans are one of the strongest retention levers in SaaS. Customers on annual billing churn significantly less than monthly, and the upgrade from monthly to annual is widely considered one of the highest ROI moves a subscription business can make because the customer has already made the decision to pay more. Adding friction here works directly against that. It's also worth saying that this is a solved problem everywhere else. Stripe, Paddle etc all handle plan-cycle switches natively with prorated credits. Most SaaS tools our customers have used before do this with a single click in the billing portal. When they hit the cancel-and-resubscribe wall on HL, they find it weird AF. For those of us white-labelling the platform, it becomes our job to explain a billing limitation that isn't really about the product itself. Which is a bit awkward. What I'd love to see A "switch to annual" option inside the customer portal that: Calculates a prorated credit for the unused portion of the current monthly cycle Applies that credit to the new annual subscription Updates the billing cycle without cancelling the underlying subscription Keeps all data, integrations and access intact Sends a confirmation email Stripe's API already supports this pattern (proration_behavior: 'create_prorations' on a subscription update), so the lift should be a lot smaller than building from scratch. Reverse direction (annual to monthly) would be nice eventually, but the upgrade path is where the actual money is. If this is also driving you mad please upvote and drop a comment with how often this comes up for you, any workarounds you've found, or whether you've lost a customer in the cancel-resubscribe gap. The more we can show the team this is a pattern, the easier it is to prioritise. Thanks 🙌

When you're using another SMTP service, it disables the Preference Management settings and unsubscribe link, which doesn't make any sense because unsubscribing and the categories are still being used for the contact in GHL. This should still be active regardless of SMTP provider.

We NEED to have a way to Merge Contacts within the LeadConnector mobile app. (this seems so basic and not sure why it's not an option) Also, every NEW sentence should start with a capital letter by default in the LeadConnector mobile app. (it's mind blowing that it leaves the first letter of the first word in a text, for example, as lower case) Also, in the app, the UI flops between a Sun-Sat calendar default and a Mon-Sun default. I want to be able to LOCK IN the calendar I want to use. It can get VERY CONFUSING when the calendar changes on the fly from one to the other.

At the moment, there does not appear to be a way to specify which Facebook Page the reply came from when using the Customer Replied trigger. This becomes difficult for agencies or sub-accounts managing multiple Facebook Pages under the same account. It would be very helpful if the trigger included a filter such as: Facebook Page Page ID Source Page Name This would allow workflows and automations to run based on replies from a specific Facebook Page instead of relying on workarounds like tags, custom fields, or separate sub-accounts.