Hi team, I’m a reseller deploying snapshots and subaccounts regularly, and I’m honestly shocked how fragmented the branding + templates system still is across HighLevel. Right now, maintaining consistent branding (logo, button style, colors, sender info, etc.) requires editing dozens of templates manually — per module — per subaccount. 1) No unified template system (copy/paste hell) Example: I recently customized 32 community email templates. To do this, I had to copy/paste the same layout changes into every single template. Then I added them to a snapshot and pushed it to a client subaccount. In the client account, the logo was suddenly stretched because the image had width/height values set. Fixing it requires editing all templates again. This is not scalable for agencies. 2) No global branding settings (buttons, borders, logo sizing, etc.) If a client wants: square buttons instead of rounded different corner radius different brand colors consistent typography …there is no central setting to apply this across all templates. We have to manually update every template one by one. 3) Dynamic fields are inconsistent across modules Another major issue is that dynamic fields are not supported consistently. We have to enter the same company information multiple times: Invoices / Estimates Customer notifications (from name/email) Team notifications (from name/email) Email sending domain settings Membership settings Courses settings Communities settings This creates mistakes and makes onboarding a new subaccount unnecessarily time-consuming. 4) Settings are scattered and confusing (Memberships / Courses / Communities) Memberships has separate tabs/settings pages, courses has its own settings, communities has another settings page mostly for domain configuration. This should be unified into one clear “Settings” area, especially for resellers deploying multiple accounts. 5) CSS / styling system is extremely messy The current CSS variable setup is huge and inconsistent. Some button colors remain blue no matter what, because there are so many conflicting variables. It’s very hard to control UI consistency across: customer portal community course area emails ✅ What I’m requesting (concrete improvements) A) Global Brand Settings (per subaccount) One place to set: logo (with safe sizing) typography button style (radius, color, hover) primary/secondary colors email template header/footer layout B) Reusable global templates (or template inheritance) Allow creating a “Master Template” that other templates inherit from. So if we change: logo button radius header/footer …it updates everywhere automatically. C) Centralized Sender Identity Settings (with per-module defaults + overrides) Many businesses want to use different sender identities depending on the email type. For example: invoices from billing@domain.com community notifications from community@domain.com course/membership emails from support@domain.com internal team alerts from noreply@domain.com Right now, this requires manually setting “From Name” and “From Email” in too many places and often even per template. Request: Create one centralized “Sender Identity” settings page where we can set default sender details per module, e.g.: Invoices / Estimates → sender email Customer notifications → sender email Team notifications → sender email Membership / Courses → sender email Communities → sender email Then, templates should automatically inherit these defaults. Optionally, allow overriding the default on a specific template if needed — but the central defaults should cover 95% of cases. This would reduce setup time massively and prevent mistakes when deploying snapshots to subaccounts. D) Snapshot deployment improvements When pushing a snapshot to an existing subaccount, allow mapping: which templates are used for invoice emails which templates are used for community notifications etc. Right now, even after deploying templates, we still need to manually connect them in multiple places. HighLevel is adding AI features very quickly, but these core platform fundamentals are what resellers and agencies need to deploy accounts efficiently. Please prioritize this — it would save agencies hundreds of hours and make the platform feel far more cohesive. Thanks. If you’re an agency/reseller, please upvote — this would massively improve scalability.
