Ad Reporting and Attribution

Trying to connect Claude with GoHighLevel sub account so that I can speak automations into existence, but it appears we only have the ability to toggle on "readonly" instead of "write". This would be a game changing feature and save people hundreds of hours during account setup and ongoing maintenance of sub accounts! I'm getting tired of manually creating workflow automations over here! (the built in ai inside workflow automations told me he cannot do that yet)

We’ve identified a recurring issue where users may accidentally configure their forwarding or business number to the same LC (LeadConnector) number that is receiving incoming calls. This creates a call loop, causing multiple simultaneous call events and triggering repeated missed-call text responses. Currently, the platform does not detect or prevent this configuration, which can lead to confusion, unintended automation triggers, and a poor user experience. Requested Enhancement: Introduce a system-level safeguard that: Detects when a forwarding number matches the assigned LC number Flags potential call loop configurations in real time Displays a clear warning or error message during setup Optionally prevents saving the configuration until corrected Expected Impact: Prevents accidental call loops Reduces support tickets related to repeated triggers Improves reliability of missed-call text automation Enhances overall user experience with proactive guidance This feature would help users avoid a common but disruptive setup issue and ensure the system behaves as expected without requiring manual troubleshooting.

Currently, the right-side navigation menu in GoHighLevel reduces the effective workspace and creates a slightly crowded, less modern interface—especially for users working on complex tasks like automation, funnels, or CRM management. I propose a more modern, focused UX approach by transitioning from a persistent sidebar navigation to a single-app, full-width workspace model. How it would work: Replace the sidebar with a top navigation dropdown (or switcher). Users select the module they want to work in (e.g., Marketing, Contacts/CRM, Automations, Sites, etc.) from the top. Once selected, the interface becomes a dedicated, full-screen workspace for that module only. All relevant sub-features for that module are displayed within this focused environment. Example: Selecting “Marketing” → displays only marketing-related tools (campaigns, email builder, triggers, etc.) Selecting “Contacts” → switches to a full CRM-focused interface Selecting “Sites” → opens a distraction-free funnel/website builder workspace Benefits: Maximized workspace: More horizontal space for builders, dashboards, and data-heavy views Cleaner UI: Reduces visual clutter and improves overall aesthetics Modern feel: Aligns with current SaaS UX trends (modular, app-like experiences) Better focus: Users stay within one context at a time, improving productivity Scalability: Easier to expand features within each module without overwhelming the interface Conclusion: This shift from a sidebar-driven layout to a top-level app switcher with full-page modules would significantly modernize GoHighLevel’s UX, improve usability, and create a more focused, premium user experience.

The "Radio Select" custom field has this option, but it's no longer an option for the "Dropdown (single)" custom field, and by default, any user that can set that field value can also add anything to the list, regardless of whether their permissions permit access to Custom Fields. In my case, this field is "Lost Reason" for Opportunities, and every typo and random addition is being added, and it's creating chaos. Please bring back the checkbox and/or the ability to turn it off again to align with permissions.

AI Studio is a great tool but it is essential to enable is to use custom values, the whole of GHL is based on the ability to use custom values and to ensure the use of AI in real world site building it must be able to recognise custom values. This could be solved simply if AI builder was part of sites so we can build the sites using AI studio and then customise them using the drag and drop builder in sites, this would solve all the issues.

Currently, the Call Reporting widgets on dashboards provide a high-level overview of volume, but lack the granularity to filter by Call Dispositions. For companies managing SDR/BDR teams, volume is a vanity metric if we cannot visualize the outcome of those calls (e.g., "Booked," "No Interest," "Gatekeeper," "Wrong Number") directly on the main dashboard. Please add a "Disposition" filter to the Dashboard Call Widgets. This should allow users to: Filter by Outcome: View call stats specifically for one or multiple dispositions. Comparative Widgets: Create side-by-side widgets (e.g., one widget for "Successful Triage" vs. one for "No Answer"). SDR Performance: Allow the "User" filter to work in tandem with the "Disposition" filter so we can see which SDRs are converting at a higher rate, not just dialing more.

It would be really useful if AI Agents could access appointment details even when the booking was created outside of the AI Agent flow. At the moment the AI Agent can only confidently confirm appointment details when it was the one that created the booking itself. If the appointment is created through a calendar, form, workflow or another booking route and the AI Agent is triggered afterwards, it does not seem to have access to the booked date, time or other appointment context. This creates a limitation for businesses wanting to use AI Agents as confirmation, reminder or follow-up bots after a booking has already been made elsewhere in the system. A great improvement would be for AI Agents to be able to pull in appointment data from an existing booking record when triggered by an appointment event. For example, if an appointment is created or updated anywhere in the platform, the AI Agent should be able to reference that booking and confirm details back to the customer. This would open up much stronger use cases for appointment confirmations, reminders, reschedules and post-booking automation without needing the AI Agent to be the one that originally made the booking.

I know it's a whole new can of worms to introduce video recording capabilities becuase right after that would come requests of ability to trim videos and then video editing etc... But it would be nice to have at least just the simplistic ability to record lessons inside the modules, for clients of mine who don't want to purchase a subscription to Descript and want to just use raw video lessons.

There is almost NEVER a time when the aspect ratio should be unlocked. Nobody needs their images to be stretch out of proportion, or a squished logo. Please make a "lock/unlock" 🔗 link icon where we change the pixels of heigh/width, at a minimum. And EVEN BETTER, or in addition, there should be little resize arrows right on the edges of all images so we can just drag the image larger and smaller right on the editor (regardless where... website, funnels, forms, logo on the invoice, etc).

Need: With AI becoming apart of search more and more I need a way to add the llms.txt to the root of the domain. Current: You cannot add txt file to root of domain. llms.txt is a proposed standard for helping LLMs access and interpret structured content from websites. You can read the full proposal on llmstext.org . In a nutshell, it’s a text file designed to tell LLMs where to find the good stuff: API documentation, return policies, product taxonomies, and other context-rich resources. The goal is to remove ambiguity by giving language models a curated map of high-value content, so they don’t have to guess what matters.