Follow up on the latest improvements and updates.

RSS

October 9, 2026

new

Studió AI

AI Studio Cloud: A Built-In Backend for Your Apps

☁️ Your AI Studio apps can now have a real backend

You've built a great app in AI Studio, and now it needs to remember things. It needs to know who's signed in and store the photos people upload. Until now, that meant wiring up a backend yourself.

Not anymore.

Open

More → Cloud

and turn it on from

Overview

. In about a minute, HighLevel creates a private backend just for that project, with a

database

user accounts

, and

file storage

. There's nothing extra to connect.

You can keep building while it sets up.
If setup stops, your app is untouched, and
Try again
picks up where it left off.
AI Studio checks with you before it builds anything against Cloud.

🌟

Once Cloud is running, here's what you get:

🗃️ Database: your app's memory

See every table, roughly how many rows it holds, and whether row-level security is on.
Open a table to add rows, double-click a cell to edit it, or select rows to delete them.
Need a new table or policy? Just ask AI Studio in chat and it handles the schema.
Slow or costly database?
Optimize
sends a health check to chat. It uses credits, like any message.
Daily Backups
snapshot your schema and rows (not storage files or app code).
Restore
replaces the live database with a snapshot. The app pauses its database access for a few minutes while that happens. If the schema no longer matches your code, ask chat to patch it.

👥 Users: the people using your app

Watch signups on a chart and search people by email.
Create new user
adds someone already confirmed, with no email sent.
Send invitation
emails them a link to set a password.
Open a person to see how they sign in, or
Delete user
. Deleting can't be undone.
Signup, invite, and reset emails go out through your account's email, and the links open your app.

Auth settings

lets you shape sign-in:

Email confirmation is required by default.
Auto-confirm email
is for testing only.
Close registration any time with
Allow new sign-ups
. Existing users stay signed in.
Reject passwords found in public breaches, and set your own password rules.
Set your
Site URL
and
Redirect URLs
. A mismatch here is the usual reason a login fails. Preview URLs are handled for you, and you can add your own, including mobile links like
myapp://callback
.

⚠️

Heads up for v1:

sign-in supports email and password only. We'll expand to more sign-in methods in future releases.

📁 Storage: where files live

Buckets
hold uploads. Public buckets open for anyone with the link. Private ones are for signed-in users.
Names use lowercase letters, numbers, and hyphens (3 to 63 characters) and can't be changed later.
Upload, organize into folders, download, delete, rename, and
Copy URL
. Renaming a file changes its URL.
Set an
Upload size limit
and review who can read and write through RLS policies.

📈 Advanced settings: grow at your pace

Database size
starts at
Tiny (free)
. Move up to Mini, Small, Medium, Large, or X-Large, or back down, once an hour. Each size shows its hourly price. A change takes a few minutes and briefly restarts the app.
Database storage
can grow, never shrink, up to 4 times a day. You pay hourly for the space you set aside, even when paused.
File storage
grows and shrinks with your files, and you pay for what's actually stored.
Pause
stops access to your data while keeping it safe.
Resume
wakes it.
If your wallet can't cover Cloud, it pauses itself. Nothing is deleted, and
Wake up
returns once billing is fixed. You can still move down to Tiny.
Remove Cloud
permanently deletes that project's database, users, and files. Export tables as CSV and download files first. Other projects aren't affected.

🛡️ A friendly watchdog

If the security advisor spots a problem, a card appears on

Overview

View issues

lists them, and

Try to fix

asks AI Studio to repair them.

Fix
critical
issues before you publish.
Warnings
are worth a look but aren't urgent.

✅ Good to know

Cloud works with apps built on
TanStack Start
. For an existing React project, go to
Project Settings → Migrate to SSR
first. That creates an upgraded copy and leaves your original live. Migrating doesn't turn Cloud on.
Your published site stays as is until you publish again.
Sharing or remixing doesn't copy your Cloud data. The copy can still send requests to the original project's Cloud, following its access rules.

October 8, 2026

new

Studió AI

AI Studio: Sell Products and Accept Payments

You can now take payments in apps built with AI Studio. Connect the products in your catalog, ask the agent to “add payments”, and your app gets a secure, hosted checkout.

Payments in AI Studio uses HighLevel’s native payments. Your products, orders, payment providers and subscriptions are the ones already set up in your HighLevel account. There’s nothing extra to set up.

What’s new

Payments in a few clicks

More → Payments
is a new settings tab. Turn Payments on, switch between test and live mode, and choose which catalog products your app can sell.
Choose how each product is priced: one fixed price, a selected set of variations (sizes, tiers, plans), or the product’s full catalog.
Only the products and prices you allow can be shown or charged. Your settings decide what buyers can buy.

The agent adds the checkout for you

Ask the agent to add payments. It shows a card asking you to approve the connection, then builds a storefront and checkout into your app.
The payment code is managed by the platform, so neither you nor the agent can break it by accident. Edits to it are restored on the next turn.

A hosted checkout

Card details are entered and processed in the platform’s hosted checkout, never in your app’s code.
PayPal express checkout is supported.
Coupon codes can be entered at checkout, and a fully discounted order goes through without asking for a card.
Subscriptions work in checkout and upsells, including carts with more than one subscription product.
Your colours: the checkout picks up your site’s colour scheme instead of a fixed default.
Bot protection runs on every purchase.

One-click post-purchase upsells

After a successful purchase you can show buyers an offer page. They can accept it with one click, without entering card details again.
One-click works with saved cards from Stripe (3D Secure supported), Square, Authorize.net, NMI, Adyen and Mercado Pago. Other payment methods use the regular payment form.
An upsell can only be charged after the original order is paid, and only once per order, even with several tabs open.

Product pages

Generated storefronts show product listings and detail pages from your catalog, with thumbnails and formatted descriptions.

Availability

Payments currently works only with apps built on TanStack Start. Other project types won’t see the option yet.
To use Payments in an existing React project, migrate it. Go to
Project Settings → Migrate to SSR
. This makes an upgraded copy of your project and leaves the original unchanged and live. You can also test the new copy before you publish it.

October 8, 2026

new

Improved Rejection Guidance for A2P Campaigns

We’ve rewritten the guidance in the “View required fixes” modal so it matches how you registered your campaign.

What’s new:

Guidance for your setup: the most common rejection reasons now have separate guidance for campaigns set up through the Chat Widget (Quick Setup) and through Manual Setup, since the fix is in a different place for each.
Only steps you can act on: if you registered through the Chat Widget, the guidance focuses on what you control, like your website, other forms on your site and your policy links. It no longer asks you to change the consent wording or form fields the widget creates for you.
Clearer next steps: each reason explains in plain language what happened, then lists the specific actions to take.
Exact wording where carriers require it: for reasons like privacy policy verification, the steps include the required statement.
Notice when resubmitting won’t help: for reasons like a business type mismatch, we’ll tell you what needs to change first.

Examples of the updated Chat Widget guidance:

Previously:

The modal showed the carrier’s generic guidance, written for every registration method. Chat Widget users were often asked to fix fields or consent wording they never wrote.

Why it matters:

Guidance that matches your setup helps you fix the right thing the first time and resubmit with confidence, without waiting on support.

October 8, 2026

new

Studió AI

AI Studio - Analytics & Submissions for your sites

Every published AI Studio site now measures itself. See page views, opt-ins and opt-in rate right inside your project, compare all your sites in Sites Analytics, and follow every lead from first visit to CRM contact. No setup or tracking code needed.
📈 Analytics inside your project
Your project → More → Analytics → Overview
See page views, unique visitors, opt-ins and opt-in rate, with trends and the change from the previous period. Dig into top pages, time on page, traffic sources, devices, browsers, and countries, regions and cities.
📝 Every form submission in one place
Your project → More → Analytics → Form Submissions
Every lead your site's forms collected, with a link to the contact. Filter by form and date, or create a workflow right from there.
🗂️ All your sites in Sites Analytics
Sites → Analytics → AI Studio
See every AI Studio site next to your Funnels and Websites, or pick one project to focus on it.
🧭 Know where every lead came from
Contacts → Contact details → Activity
Contacts created from your site keep their visit history: the pages they viewed, where they came from, and the form they submitted.
🔗 Reconnect forms to see each visitor's full path
Opt-ins from forms you connected before today keep counting. To link a submission to the pages that visitor viewed first, ask AI Studio to reconnect form tracking, then publish again.

October 8, 2026

new

Social Planner

Social Planner: Community Posting via Public API

Community posting just became more powerful for developers and integration partners.

You can now schedule and publish Community posts through the Social Planner Public API, including choosing which Community member the post should be published as.

This makes it easier for marketplace apps and custom integrations to bring Community publishing into their own workflows.

What's new

List Community Members

Integration partners can now retrieve eligible Community members who can publish posts.

Search members by name
Paginate through member lists
Only active, permitted members are returned
Private Communities return only members of that specific group

Validate Member Eligibility

Before scheduling a post, integrations can verify whether a selected member is still active and authorized to publish in the Community.

Publish as a Specific Member

When creating a Community post through the API, integrations can specify which eligible member the post should be published as.

Publish-Time Verification

Social Planner performs a final eligibility check before publishing. If the selected member has left the Community or lost permission, the post won't be published under the wrong identity.

Instead, the post fails with a clear and actionable error.

How it works

Connect a Community group in Marketing → Social Planner → Settings → Social Accounts
Use Get Accounts to retrieve the Community account ID
Use Get Community Members to retrieve eligible members
Select the member you want to publish as
Create the post using the Community post API
Optionally validate the member before scheduling
Social Planner verifies the member again before publishing

Why it matters

Enable Community publishing through marketplace apps and custom integrations
Automate Community announcements from external workflows
Ensure posts are always published by an eligible member
Catch invalid member selections before publishing
Get clear error messages instead of silent publishing failures
Bring Community posting closer to API parity with other social channels

Notes

Community account connection and management remain available in the HighLevel UI.
The Public API supports member listing, member validation, scheduling, and publishing.
Draft posts don't require a postAsUser selection.
Member eligibility is checked when posts are scheduled or published.
The selected member must remain active and permitted in the Community at publish time.
API access requires the appropriate Social Planner scopes.

Marketplace API link - https://marketplace.gohighlevel.com/docs/ghl/social-planner/get-community-users/

October 6, 2026

new

improved

Calendar

🔁 Enhanced Notifications for Recurring Appointments

🧭 Overview
Notifications for recurring appointments have been enhanced and now also work consistently across default and custom recurrence patterns. A recurring booking now sends a single confirmation that covers the whole series, and custom recurring appointments created in-app are now fully covered by notifications. Reminders and follow-ups continue for every occurrence, and for custom recurrences, notifications can show the recurrence details so recipients understand the full scope of a change.
🚀 What's New?
✅ One confirmation for the whole series
For default recurring appointments, the confirmation or unconfirmed notification now goes out once per booking and covers the entire series. Before: one was sent for each occurrence.
✅ Notifications for custom recurring appointments
Custom recurring appointments created in-app now send a confirmation or unconfirmed notification once per booking, covering the whole series. Before: no notifications were sent for these.
✅ Reminders and follow-ups for every occurrence
Reminders and follow-ups continue to be scheduled individually for each occurrence, and they now apply to custom recurring appointments as well. Before: they weren't triggered for custom recurrences.
✅ Reschedule and cancellation notifications for custom recurrences
Custom recurring appointments now send these notifications, based on the option you choose when making the change.
This appointment
: a notification for that single appointment.
All appointments
: a single notification for the whole series.
This and following
: a single notification for reschedules.
Default recurring appointments are unchanged, and these notifications stay specific to the affected appointment.
✅ Recurrence details in notifications
For custom recurrences, notifications now show the recurrence pattern alongside the specific date time, for example: October 14, 2026 12:00 PM (reoccurs every Thursday). This helps recipients see the full series when it's changed. Before: only the specific date was shown.
🧩 How to Use It
No setup needed. These enhancements are live automatically.
This applies to
: Any newly booked appointment, and any appointment that's edited.
Default recurring appointments
: Confirmation and unconfirmed notifications now go out once per booking, while reminders and follow-ups continue for each occurrence.
Custom recurring appointments
: Confirmations, reminders, follow-ups, and reschedule and cancellation notifications now apply, following the option you select when you make a change.
Recurrence details
: To include them, make sure your notification template uses the appointment date and time custom value.
Scope
: These changes apply to calendar notifications only. Workflows are not affected.
🎯 Why This Matters
One consolidated confirmation per booking keeps communication for a recurring series clear and focused.
Default and custom recurrences now share the same notification experience, so attendees get consistent communication however a series was created.
Reminders and follow-ups for every occurrence keep each session on attendees' radar.
Recurrence details help recipients tell at a glance whether a change affects a single appointment or the whole series.

October 6, 2026

new

Phone System

Real-Time A2P Number Registration Status

Overview :

You can now see exactly where each of your phone numbers stands in A2P carrier registration, in real time.

What's new:

Each number linked to an A2P campaign shows a live registration status: Pending, Registered or Failed.
Numbers fully registered with carriers display an "A2P Verified" tag on the phone numbers page.
Existing numbers have been updated automatically, so you don't need to do anything.

Previously:

After adding a number to a campaign, you could only see that it had been submitted.
Carrier registration can take anywhere from a few minutes to several days.
Messages sent before it finished failed with error 30034 (number not registered for A2P), which usually meant opening a support ticket.

Why it matters:

Know the moment a number is ready to text, instead of waiting out a 24-hour window.
Avoid 30034 failures caused by sending from a number that isn't registered yet.
Spot rejected registrations and act on them without contacting support.

Please note:

Registration usually completes within 24 hours, but timing depends on the carrier. A "Pending" status during that window is expected.

October 6, 2026

improved

Lead Source Report — Drill Into Your Leads and See Value by Status

👀

What's New?

Drill down into any number:
Click any count under Total leads, Open, Won, Lost, or Abandoned to see the exact opportunities behind it.
Value for every status:
The report now shows the monetary value for Open, Won, Lost, and Abandoned, not just the total.
Find leads without a source:
The Source filter now supports "Is empty" and "Is not empty".
Missing sources are visible:
Opportunities without a source now appear as "N/A" instead of being left out.
Cleaner table layout:
Rows have a consistent height and columns stay readable on smaller screens.

👷

How It Works:

Add the Lead Source Report widget to your dashboard, or open one you already have.
Each source row now shows both the count and the value for every status.
Click any count greater than zero to open the list of opportunities that make up that number.
To check data quality, filter Source by "Is empty" or review the "N/A" row to see which opportunities are missing a source.

🌟

Why It Matters:

From numbers to names
— See exactly which leads sit behind a count without leaving the report or searching manually.
Know what each channel is worth
— Compare open, won, and lost value by source to see which channels actually bring in revenue.
Trust your attribution
— Spot and fix opportunities with no source so your channel reporting stays accurate.

⏭️

What's Next?

Support for using a custom field as the revenue source in the Lead Source Report.

📝

Notes:

Values are visible only to users with permission to view lead value.
Drill-down is available on any count greater than zero.

October 5, 2026

new

Introducing New Templates

We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customizable and professional, they streamline your workflow, saving you time and letting you focus on engaging your audience and driving results.
List of New Templates
------------------------------------------------------
🚀 1 New Website Templates Published
  🚀
------------------------------------------------------
Marketing Agency - 1
-----------------------------------------------------
🚀 1 New Survey Templates Published
  🚀
-----------------------------------------------------
Other - 1
------------------------------------------------------
🚀 1 New Blog Templates Published
  🚀
------------------------------------------------------
Medical - 1
-----------------------------------------------------
🚀 8 New Social Templates Published
  🚀
-----------------------------------------------------
Other - 2
Home Services - 2
Restaurant and Bar - 2
Health & Wellness - 2
-----------------------------------------------------
🚀 5 New Facebook Ad Templates Published
  🚀
-----------------------------------------------------
Marketing Agency - Full-Service Advertising Agency
Marketing Agency - Customer Relationship Management Solutions
-----------------------------------------------------
🚀 5 New Google Ad Templates Published
  🚀
-----------------------------------------------------
Home Services - Licensed HVAC
Health & Wellness - Yoga Classes
Finance - Wealth Advisor
Creative - Architecture Studio
Business Coaching & Consulting - IT Consultant
-----------------------------------------------------
🚀 7 New LinkedIn Ad Templates Published
  🚀
-----------------------------------------------------
Real Estate - Land Developer
Real Estate - Home Loan Provider
Marketing Agency - Local SEO & Reputation Management
Creative - Professional DJ Services
Real Estate -	Real Estate Inspector
Business Coaching & Consulting - HR & Workplace Culture Consultant
Finance - Wealth Management Firm
------------------------------------------------------
📣 1 New Snapshot
 📣
------------------------------------------------------
Medical - Pharmacy

October 1, 2026

new

Phone System

📢 Voice Pricing Updates - Effective October 13, 2026

📅 Effective Date

October 13, 2026

Overview

To maintain calling infrastructure quality, service reliability, and coverage across global telecom networks, we are updating list prices for select international Inbound (Incoming) and Outbound (Outgoing) Voice minutes.

🎙️ Inbound Voice Price Updates

Per-minute prices for incoming calls in the following countries will change on October 13, 2026:

Argentina

Local Incoming Minutes: $0.0107/min →
$0.0115/min

Belgium

Mobile Incoming Minutes: $0.0113/min →
$0.0125/min

Brazil

Local Incoming Minutes: $0.0100/min →
$0.0115/min

Chile

Local Incoming Minutes: $0.0107/min →
$0.0115/min

France

Local Incoming Minutes: $0.0100/min →
$0.0115/min
Mobile Incoming Minutes: $0.0120/min →
$0.0125/min

Germany

Local Incoming Minutes: $0.0100/min →
$0.0115/min
Mobile Incoming Minutes: $0.0100/min →
$0.0125/min

Ireland

Local Incoming Minutes: $0.0100/min →
$0.0115/min

Israel

Local Incoming Minutes: $0.0107/min →
$0.0115/min

Italy

Local Incoming Minutes: $0.0100/min →
$0.0115/min

Mexico

Local Incoming Minutes: $0.0100/min →
$0.0115/min
Mobile Incoming Minutes: $0.0100/min →
$0.0125/min

Netherlands

Mobile Incoming Minutes: $0.0100/min →
$0.0125/min

New Zealand

Local Incoming Minutes: $0.0100/min →
$0.0115/min

Poland

Mobile Incoming Minutes: $0.0107/min →
$0.0125/min

Puerto Rico

Local Incoming Minutes: $0.0105/min →
$0.0115/min

South Africa

Local Incoming Minutes: $0.0107/min →
$0.0115/min
Mobile Incoming Minutes: $0.0107/min →
$0.0125/min

Spain

Local Incoming Minutes: $0.0100/min →
$0.0115/min

Sweden

Local Incoming Minutes: $0.0107/min →
$0.0115/min

Switzerland

Local Incoming Minutes: $0.0100/min →
$0.0115/min

United Arab Emirates

Toll Free Incoming Minutes: $0.3675/min →
$0.4220/min

📞 Programmable Outbound Voice Price Updates

Per-minute prices for outgoing calls to the following destinations will change on October 13, 2026:

Belgium

Mobile: $0.0387/min →
$0.0439/min

Chile

Standard Outbound: $0.0475/min →
$0.0540/min
Mobile: $0.0746/min →
$0.0852/min

France

Standard Outbound: $0.0187/min →
$0.0209/min
Mobile : $0.0404/min →
$0.0437/min

Germany

Standard Outbound: $0.0283/min →
$0.0332/min
Mobile: $0.0420/min →
$0.0467/min

India

Mobile: $0.0496/min →
$0.0533/min

Ireland

Mobile: $0.0945/min →
$0.01032/min

Israel

Standard Outbound: $0.0294/min →
$0.0332/min
Mobile: $0.0646/min →
$0.0737/min

Japan

Standard Outbound: $0.0746/min →
$0.0809/min

Mexico

Standard Outbound: $0.0160/min →
$0.0178/min

Morocco

Mobile: $1.0748/min →
$1.2354/min

Netherlands

Mobile: $0.0241/min →
$0.0271/min

New Zealand

Standard Outbound: $0.0305/min →
$0.0345/min
Mobile: $0.0840/min →
$0.0960/min

Philippines

Standard Outbound: $0.2066/min →
$0.2370/min
Mobile: $0.2938/min →
$0.3325/min

Poland

Standard Outbound: $0.0315/min →
$0.0356/min

Puerto Rico

Standard Outbound: $0.0200/min →
$0.0224/min

Singapore

Standard Outbound: $0.0423/min →
$0.0432/min

Slovakia

Mobile: $0.1158/min →
$0.1326/min

Spain

Mobile: $0.1800/min →
$0.1985/min

Sweden

Standard Outbound: $0.0187/min →
$0.0209/min
Mobile: $0.0714/min →
$0.0815/min

Switzerland

Standard Outbound: $0.0419/min →
$0.0476/min
Mobile: $0.1802/min →
$0.2041/min

Turkey

Mobile: $0.2875/min →
$0.3300/min

🔍 WHY ARE PRICES CHANGING?

Telecommunications carriers periodically update the per-minute costs associated with routing and connecting voice calls across global networks.

These pricing adjustments reflect updates in those underlying carrier connection costs and our ongoing investments in global voice infrastructure and call quality.

✅ WHAT DO I NEED TO DO?

No action is required.

The new list prices will automatically take effect on October 13, 2026.

If you have an active fixed-price agreement covering any of the affected voice routes, your contracted pricing will remain unchanged for the duration of that agreement.

🙏 THANK YOU

We know how important billing transparency is for your business. We remain committed to keeping you informed well in advance.

If you have any questions, please reach out to our Support team.

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