Changelog

Follow up on the latest improvements and updates.

RSS

new

Funnels and Websites

Media storage

Upload Font Files in Media Storage

We’re excited to announce that you can now upload font files directly into HighLevel’s Media Storage! 🚀
🆕 What’s New
  • Supported File Types: .ttf, .otf, .woff, .woff2
  • File Size Limit: 100MB
  • Sample Use Case: Add custom fonts to your funnels and websites with Custom CSS.
🛠️ How to Use
  1. Go to Media Storage.
  2. Click the New Upload button.
  3. Select Upload File.
  4. Choose a supported font file from your local machine.
  5. Done! Your font file is now uploaded and ready to use.
Bring your unique branding to life with custom fonts! 🎨
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Screenshot 2024-11-19 at 7

new

improved

Calendar

Square in Calendar Payments

What's New?
We're excited to announce the addition of
Square as a payment integration in Calendars!
Alongside existing options like Stripe, Authorize net, NMI, and Razorpay, you can now use Square to seamlessly
collect payments
for your bookings and expand your global reach.
How to Use?
  • Integrate Square:
    Go to the Payments > Integrations tab to connect Square with your account.
  • Set Square as Your Default Provider:
    Once connected, select Square as your default payment method.
  • Enable Payment Collection for Calendars:
    Head over to Calendar Settings and enable the Accept Payments option..
  • Set Payment Amount:
    Enter your desired booking payment amount and hit Save.
Please Note:
You can use Square to collect payments for
all calendar types.
However, Square is currently
not supported
for the
Classic Widget
and
Service menu.
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new

improved

Calendar

Appointment Notes Public API

We're thrilled to announce the release of
Appointment Notes Public API!
This allows you to
easily create, view, edit, and delete notes
for individual appointments using APIs.
What's New?
Managing appointment notes just got easier! With these new public APIs, you can now:
  • Get Notes
    : View all the details of notes attached to a specific appointment, such as the content of the note, who added it, and when it was added.
  • Create Note
    : Add new notes to an appointment to capture important details or context that need to be documented.
  • Update Note
    : Edit existing notes on an appointment to keep information current and relevant.
  • Delete Note:
    Remove notes that are no longer needed or relevant to maintain organized appointment records.
Documentation
Why this Feature?
This update makes it simple for users to keep
all
appointment
details
in
one place
. Whether you're creating, updating, or deleting notes, these public APIs make it
easy to track
important information and keep your appointment notes
organized
and up-to-date.
We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customizable and professional, they streamline your workflow, saving you time and letting you focus on engaging your audience and driving results.
List of New Templates
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🚀
2 New Website Templates Published
🚀
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Restaurant & Bar - 1
Business, Coaching & Consulting - 1
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🚀
2 New Funnel Templates Published
🚀
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Real Estate - 1
Restaurant & Bar - 1
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🚀
1 New Email Templates Published
🚀
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Financial - 1
-----------------------------------------------------
🚀
1 New Form Templates Published
🚀
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Medical - 1
-----------------------------------------------------
🚀
1 New Survey Templates Published
🚀
-----------------------------------------------------
Legal - 1
-----------------------------------------------------
🚀
4 New Social Templates Published
🚀
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Health & Wellness - 2
Home Services - 2
-----------------------------------------------------
🚀
5 New Ad Templates Published
🚀
-----------------------------------------------------
Medical - 1
Travel & Hospitality - 1
Other - 1
Restaurant and Bar - 1
Real Estate - 1
------------------------------------------------------
📣
1 New Snapshot
📣
------------------------------------------------------
Medical - Hair Loss
Accounting Tax - Email
Appliance Repair - Social
Bake Shop - Website
Bakery - Funnel
Chiropractic - Form
Defense Lawyer - Survey
Educational Tutoring - Website
Hair Loss Snapshot
Mortgage Lender - Funnel
Yoga - Social
Boat Tours - Ad
Brewery - Ad
Home Health Care - Ad
Pet Grooming - Ad
Property Staging - Ad
We’ve rolled out key updates to improve the flexibility, performance, and usability of RSS campaigns.
🚀
New Features:
  • Last Day Scheduling:
    Schedule campaigns for the last day of the month, auto-adjusting for 31, 30, or 29 days.
image
  • Dynamic Helper Guide
    : Helper text updates based on selected execution days. If none selected, message disappears.
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  • Same-Day Scheduling:
    Now allows scheduling RSS campaigns for the same day.
image
Improvements & Fixes:
  • Pause/Resume Fix:
    Fixed issue where campaigns got stuck after being paused and resumed; now schedules correctly.
  • UI Cleanup
    : Removed redundant campaign name field from the RSS schedule page.
  • Clear Date Info:
    Clear messaging for months that do not have 29th, 30th, or 31st would be skipped
  • Fixed Weekday Skipping:
    Disabled weekdays in daily schedules now correctly apply when switching to weekly or monthly.
  • Enhanced Debugging:
    Added logs for easier issue tracking.
  • Upgraded infrastructure
    is now capable of handling high requests loads further reducing the RSS execution fails
We have brought two major changes to our email builder for better user experience.
Media Library Upgrade to Federation (MF) Versio
n
  • Upgraded to the latest Federation (MF) version for better performance and scalability.
  • Improved User Interface (UI) for smoother navigation and easier media management.
🔒
Unsubscribe Link Warning Fix
  • Fixed an issue where the "Missing Unsubscribe Link" warning appeared even when the "Add Unsubscribe Link" setting was enabled.
  • This resolves the bug and ensures proper email compliance.
⚙️ Enhancements
  • You can see who answered an incoming call. Under Conversations > Message details, for an incoming call that was answered, you can see this information. Call details screen below:
Screenshot 2024-11-13 at 9
Call answered by (if answered by an internal user) below:
Screenshot 2024-11-13 at 9
Call answered by (if answered by a forwarded phone number) below:
Screenshot 2024-11-13 at 9
🐞 Bug fixes
  • User selected call status is used now
image
When using the power dialler (under Conversations > Manual Actions), you see the above options at the end of a call. What you choose here will be set as the call status. Your chosen call status here will be used in workflow/automation trigger too. If you choose nothing, our system will detect the call status. Earlier, the system detected call status was used over the user selected call status
  • Voicemail drops work even when the answering machine message is >15 seconds. Earlier, we would wait for a maximum of 15 seconds before dropping the voicemail. Now, we will wait for the answering machine message to end (beyond 15 seconds) and then drop the voicemail
Overview
- Added more granular and detailed information in our Export Report to better help our agencies take informed decision.
Fields Available-
  1. Location Name
  2. LocationID
  3. Create Date
  4. Location Status
  5. Location Country
  6. Telephony System
  7. Phone Rebilling Status
  8. Rebilling Markup
  9. "Last" Month Usage - Agency
  10. "Last" Month Usage - Location
  11. Count of Phone Numbers
  12. Number Intelligence
  13. Under Messaging Ramp
  14. Current Messaging Limit
  15. Messaging Limit Cycle
  16. A2P Brand Approved
  17. A2P Campaign Approved
  18. Total A2P Campaigns
Screenshot 2024-11-13 at 7
Screenshot 2024-11-13 at 7

new

Phone System

A2P Fast Track Program

Overview
- To enhance the onboarding experience, we are introducing the A2P Fast Track Program. This new feature reduces the time required to approve A2P campaigns from 7-10 days to a maximum of 3 working days. By partnering with Telephony Providers and TCR we aim to streamline the onboarding process for our customers, allowing them to launch campaigns more quickly and effectively.
Effective November 1st 2024
, all customers, new and pre-existing sub-accounts that use Native Phone System (previously LC Phone), will be a part of the A2P fast track program.
Billing Changes
-
  1. A new billing category will be introduced "A2P Fastrack".
  2. Each campaign submission will automatically incur an additional $3 charge[For sub-accounts] to cover Fast Track processing, whereas the agencies would be charged $2.85 per campaign.
  3. These charges have been accommodated in the A2P charges(updated on the UI interfaces) to avoid any confusion.
  4. Similar to A2P Charges Phone Rebilling Markup will not be applicable on this category, it will be rebilled with a default markup of 5%.
A2P fast Track (1)
Screenshot 2024-11-13 at 7
What's new?
  • Custom-provider now supports webhooks related to subscriptions like charging future payments for subscription, updating subscription, cancelling subscription, moving subscription to different states, etc.
  • User can now run subscriptions seamlessly using these webhooks as now subsequent payments of subscription can be charged which will be reflected in GHL.
  • We have also added support for payment captured event so that no payment capturing is missed from our end even if it is a delayed payment.
Why we built this?
  • A lot of clients were requesting for the support of such webhooks for custom-provider.
  • This will lead to seamless experience for users to integrate subscriptions with custom-provider.
How to use?
Here is the public documentation in which user can refer to webhooks section.
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