Documents and Contracts templates can now carry multiple signer roles — buyer, seller, witness, or any custom role you define. When a document goes out through a Workflow, every role is automatically populated and routed for signature, no manual re-entry required.

You send agreements that need more than one signature — a buyer and a seller, a client and a co-signer, a tenant and a guarantor. Until now, templates only supported a single signer, so you were stuck manually adding each person’s details every time you sent a document, or working around it with clunky duplicate templates.

Define signer roles directly on your template — up to 6 per template — and assign fields (like signature or date) to each one. When you send that template through a Workflow, HighLevel automatically pulls in the roles you’ve set up. Missing a detail? You can fill it in — or override any role’s name, email, or phone number — right at the workflow level, without touching the template.

We’re continuing to build out signing order controls and expanding role-based automation across more document types — so stay tuned for even more control over how multi-party agreements move through your pipeline.

The Workflow AI Builder now tracks every iteration it creates. Each AI build or edit produces an artifact card in the chat, and any of them can be restored in a single click.

AI edits previously had no recovery path - a removed trigger or an overwritten action config meant rebuilding by hand. Tying every AI iteration to a restorable artifact makes the assistant safe to experiment with: bold edits can be attempted, compared, and rolled back without leaving the conversation or losing work. Routing those iterations into the same timeline as manual versions keeps Version History authoritative rather than splitting AI and human changes into parallel histories.

Workflows imported through a snapshot now display an "Explain This Workflow" pill at the top of the builder. One click opens the AI Assistant with a full breakdown of what that workflow does.

— Appears at the top of every workflow brought in via snapshot.

— Opens the AI Assistant with a complete explanation of the workflow's triggers, actions, and branching logic.

— The pill can be dismissed once and will not reappear on that workflow.

Snapshot workflows are inherited, not built — users open them with no context on what they do or why. Surfacing the explanation at the point of import closes that gap before it turns into a support request, and connects the workflow directly into the AI Assistant and AI Builder. What was previously a passive import becomes an entry point for understanding, questioning, and editing automation in place.

We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customizable and professional, they streamline your workflow, saving you time and letting you focus on engaging your audience and driving results.

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Business, Coaching & Consulting - 1

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Restaurant and Bar - 1

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Real Estate - 1

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Insurance - 2

Other - 2

Home Services - 2

Financial - 2

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Real Estate - Residential Architect

Travel & Hospitality - Tour Guide

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Home Services - House Cleaning

Health & Wellness - Wellness Guidance

Finance - Credit Score Repair

Creative - Live Band

Business Coaching & Consulting - Financial Advisor

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Business Coaching & Consulting - Career Counselor

Creative - Website Developer

Finance - Ledger Manager

Marketing Agency - Creative Agency

Business Coaching & Consulting - Entrepreneur Coach

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Sales & Appointments - Appointment Reminder (24h + 1h)

Lead Generation & Nurturing - New Lead Round-Robin Assignment

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Automotive - Roadside Assistance

Buttons can now respond dynamically when a visitor hovers over them. Choose from 21 built-in hover effects and fine-tune parameters like color, size, distance, and timing directly in the sidebar - no custom CSS required.

🚨 Problem / Opportunity

Previously, buttons had very limited hover capabilities - restricted only to basic elevate and wobble effects with zero customization. Creating engaging micro-interactions required writing custom CSS, which was inaccessible for many users and difficult to maintain across templates. Since hover states are essential for making CTAs feel responsive and clickable, this was a key feature gap in the builder.

🌟 What's New / How to Use

⚙️ How to Use It

🎯 Impact

📍Where to Find It

Go to Page Builder -> select a Button -> open the Animation tab in the sidebar -> Hover Animation.

Effect parameters appear in the Adjust panel right below the grid.

Entrance animations are no longer limited to individual elements. You can now apply entrance animations directly to Sections, Rows, and Columns. The builder automatically sequences animations hierarchically as visitors scroll, giving your pages a polished, intentional reveal without manual timing calculations.

🚨 The Problem

Previously, animating a page meant setting up animations and timing delays by hand for every single element. Adding, removing, or reordering elements broke the entire sequence, requiring manual recalculations. Additionally, there was no straightforward way to animate entire layout structures like a full section or column container.

🌟 What's New

⚙️ How to Use it

🎯 Impact

📍Where to Find It

Go to Page Builder -> select a Section, Row, or Column -> open the Animations tab in the sidebar.

Page builder -> Select a button on the canvas.

Open the Animation tab in the sidebar -> Hover Animation

Pick from 20 effects: Grow, Shrink, Pulse, Bounce In, Rotate, Float, Skew Forward, Wobble Horizontal, Buzz, Fade, Sweep To Right, Sweep To Bottom, Radial In, Bounce To Top, Ripple Out, Outline In, Underline From Center, Shadow, Glow, Box Shadow Outset.

Hover an effect card and it plays on the selected button on the canvas, so you can compare options side by side.

Tune the effect - every effect exposes Duration (0.1–3s), Delay (0–5s) and Easing (Linear, Ease-in, Ease-out, Ease-in-out). Beyond that, the panel shows only the controls that apply to the effect you picked:

Effect group                               Effects                                                                                   Controls

Scale                 Grow, Shrink, Pulse, Bounce In                                                             Scale (0.5×–2×)

Rotation                 Rotate, Skew Forward                                                                             Angle (−180° to 180°)

Movement         Float, Wobble Horizontal, Buzz                                                             Distance (0–50)

Background         Fade, Sweep To Right, Sweep To Bottom, Radial In, Bounce To Top    Fill Colour

Border                 Ripple Out, Outline In, Underline From Center                                     Border Colour, Thickness (1–10px)

Shadow                  Shadow, Glow, Box Shadow OutsetShadow Colour,                             Blur (0–50px), Spread (0–50px)

Every effect ships with brand-appropriate defaults, so it looks right the moment you pick it, adjusting is optional.

It behaves correctly out of the box - hover is automatically switched off on touch devices and screens under 1024px, so mobile visitors never land in a stuck hover state. If a button has an entrance animation, hover waits until that entrance has finished before it becomes active. Buttons that appear more than once on a page — sticky bars, navigation clones — animate identically to the original.

Page Builder → Select a button → Animation tab (sidebar) →  Hover Animation

Effect parameters appear in the Adjust panel below the effect grid, once an effect is selected.

Ask AI now accepts images and documents right in the chat composer. Snap a photo, pick a PDF, or grab a file from your Media Library then ask the assistant about it in plain language.

🤔

You have the answer sitting in a file. A screenshot of a broken funnel. A CSV of last month's leads. A signed contract PDF.

But Ask AI could only read what you typed.

✨

Tap 📎 in the composer and pick from four sources: Camera, Gallery, Files, or your Media Library. Your file uploads in the background while you keep typing. It rides along with your next message as a tidy chip the assistant can actually read.

🏆

⏱️ Save Time: Stop retyping what a screenshot already shows. Attach it and ask.

📱 Work Fully Mobile: Handle document-based questions on your phone, without reaching for a laptop.

🎯 Get Sharper Answers: The assistant reads your actual data, so answers reflect your business.

🗂️ Reuse What You Have:Pull straight from Media Library, already-uploaded files attach instantly, no re-upload.

Tip: No question in mind? Send the file on its own, Ask AI will analyze it for

We're expanding what Ask AI can read. On the roadmap: larger document limits, more file types (spreadsheets, plain text, Markdown), and in-app previews so you can review an attachment without leaving the chat. Attachment history and re-use across sessions are also being explored.

Roll-out & Availability

4.21.0+844

💬 Speak with us: https://speakwith.us/nikhilsatish

PM email:nikhil.siddasamudra@gohighlevel.com

Businesses can now redeem customers' Gift Cards while collecting payments directly from within the platform. Previously, Gift Cards could only be redeemed by customers on customer-facing checkouts. With this update, businesses can now apply a customer's Gift Card when recording or collecting payments on their behalf, creating a consistent redemption experience across both customer-facing and business-initiated payment journeys.

Whether you're recording a payment, charging a customer directly, or creating a subscription, you can now use the customer's available Gift Card balance before charging any remaining amount to their saved payment method.

Gift Card redemption is now supported in:

Businesses can simply enter a Gift Card code, validate it, and redeem the available balance as part of the payment process.

Note: In case of 'Create Subscription', gift cards are currently not redeemable on future dated or scheduled subscriptions and this capability will be coming soon.

Gift Card redemption works the same way as it does on customer-facing checkouts.

Whenever a Gift Card is redeemed:

Gift Card redemption is now available while collecting payments through:

Payments → Orders → Record Payment

Payments → Invoices → Record Payment

Contacts → Charge Now

Contacts → Create Subscription

Payments → Subscriptions → Create Subscription

Simply enter the customer's Gift Card code during payment and click Apply before completing the payment.

We're continuing to expand Gift Card redemption across more payment experiences. Upcoming enhancements include:

One login. One navigation. One seamless experience.

Moving between Client Portal, Courses, and Communities used to feel like switching between separate products — different tabs, different navigation, constant re-orienting. We rebuilt it. Dashboard, Courses, Communities, Billing, Shared Files, Affiliates, and Account Settings now live inside one connected, branded customer home, rebuilt on a shared, modern architecture. This release also ships the new Communities UI as part of the unified experience.

This rewrite isn't just a new Client Portal — it's the shared foundation that finally puts GoKollab, Communities, Courses, and Client Portal on the same modern architecture. Features and UX flows that used to stop at product boundaries now work seamlessly across all of them. Cross-product journeys get dramatically simpler, and every future membership capability can be built once and work everywhere. This is the groundwork that makes the deeper, connected experiences on our roadmap possible.

Disconnected apps, repeated context switching, and inconsistent navigation — more time spent figuring out where to go next.

One unified experience with smooth movement between Courses, Communities, Client Portal, billing, files, and account settings. No more tab maze. No more starting over between sections.

The redesigned Dashboard gives customers an immediate overview of everything that matters to them, including:

Instead of acting as a simple landing page, the Dashboard now helps customers immediately continue their journey.

Customers can now access important business interactions without leaving the portal.

The new Communities UI is now part of the unified Client Portal experience.

Members can move between discussions, learning content, events, leaderboards, member directories, and community information without switching products or opening another application.

Community branding, channels, posts, featured content, member information, and engagement tools are now presented through a cleaner and more consistent interface

Courses now feel like a natural extension of the Client Portal rather than a separate destination.

Customers can discover courses, continue learning, view progress, access course content, and move between lessons while remaining inside the same branded experience

The redesigned Dashboard turns the Client Portal home into a real launchpad. Courses in progress, Continue Watching, Community activity, billing, and files surface right where customers expect them — so the first screen they land on immediately gets them where they want to go.

Move naturally between Courses, Communities, Dashboard, billing, and shared files. It all feels like one journey, not products stitched together.

Faster page loads and snappier transitions across desktop and mobile. On the new dashboard, content loads in ~0.4s and becomes interactive roughly a second sooner than before.

Smooth page-change animations make moving between sections feel polished and intentional, not jarring.

The redesigned dashboard and unified nav surface Courses in progress, Community activity, Continue Watching, Pinned Communities, billing items, and shared files at a glance.

From a redesigned login through Courses, Communities, billing, and files, your brand stays front and center.

Eligible public Course and Community pages are now SEO-ready, with search-friendly rendering, crawlable URLs, and page metadata. New public pages score 92–100 on Lighthouse SEO vs 75–85 on legacy. This helps businesses expand their reach, attract new audiences to their content, and turn public pages into a growth channel. Private, gated, and customer-only content stays protected.