You can now connect Housecall Pro directly to Workflows. Two triggers — Job scheduled and Job completed and one action — Create new customer. Let home service businesses react to bookings, reschedules, and job completions, and push new customer records into Housecall Pro from any workflow.

Job scheduled fires when a new job is scheduled or an existing job is rescheduled. Job completed fires when a job is marked complete. Both return the same full job payload plus a nested customer object, so downstream mapping is consistent across the two events. The action creates a new customer record from workflow inputs, returning the new customer ID for downstream steps. Authentication is API key, connect once, target multiple accounts via the Connected Account dropdown.

Home service businesses run jobs, scheduling, invoicing, estimates, and payments in Housecall Pro but lead capture, marketing, and cross-channel customer outreach typically live in the platform. Bridging the two lets a new booking in Housecall Pro fire a confirmation message and update the CRM, a job completion fire a review request and a receipt, a reschedule notify the customer and the crew, and a new web-form lead flow into Housecall Pro as a customer record ready for the service team.

A customer books a window-cleaning job in Housecall Pro for next Tuesday. Within moments, Job scheduled fires — the workflow sends a confirmation SMS with the window, creates or updates the matching contact in the CRM, and tags the contact with ‘Window Cleaning’. Two days later when the technician marks the job complete, Job completed fires — the workflow sends a thank-you SMS with a review link and delivers the receipt automatically.

Added QR code sharing directly inside Funnel Builder so you can create and download a QR code for the current funnel step without leaving your workflow.

Store owners can now use Product related custom values on Product Detail Pages to dynamically display product-specific information inside supported text elements.

These custom values allow users to show values like product name, description, product type, label, ratings, price, SKU, stock status, subscription details, and shipping dimensions. Variant-based values such as price, SKU, stock, and subscription details update automatically when customers switch variants.

Product tokens are available under the Product section in the Custom Values picker, helping users create more dynamic and personalized PDP content.

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You send the invoice. HighLevel handles the sync — and now tells you exactly what happened. Accounting Sync is your centralized hub for monitoring and fixing sync activity across QuickBooks, Xero, and Wave.

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You connected your accounting software and assumed everything was syncing. It wasn't. Invoices failed silently — no alert, no log, no way to know. You only discovered the gaps when your accountant flagged missing records. By then, reconciling the damage took hours.

✨

Accounting Sync gives you a live dashboard for every connected accounting platform. See exactly how many invoices, transactions, and contacts synced — and which ones failed. Drill into individual records, read the failure reason, and retry with one click.

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🛠️

Transaction sync for Wave is coming soon — so Wave users will get the same full-entity coverage already available on QuickBooks and Xero. We're also exploring proactive failure notifications so you're alerted the moment a sync error occurs, without needing to check the dashboard.

📝

Public API doc - https://marketplace.gohighlevel.com/docs/ghl/ad-manager/fb-create-page-lead-form

Agencies can now create and manage support tickets for 3rd party applications directly from within the App Marketplace, eliminating the need to rely on email or external support channels. Agencies can now raise issues, attach relevant files or screenshots, and communicate directly with app developers without leaving HighLevel. Developers can view and respond to these tickets from the Developer Portal, creating a streamlined support experience for both sides.

Today, most Marketplace support interactions happen through email or external support systems, resulting in fragmented communication and limited visibility into ticket status.

With In-App Support Tickets:

This enhancement helps create a more reliable and scalable support experience across the Marketplace ecosystem.

The feature can be enabled via labs:

Agency view >> Labs >> Marketplace - Developer Support Tickets

AI Builder up until now could only build or edit workflows but now it can answer analytics & performance questions as well. Ask in plain language, get a structured answer off live data from your account. On top of that you can ask it to find any workflow in your account, giving you a single window to work from inside workflows.

Ask how a workflow is doing and get entries over any period (up or down vs. the period before), a status breakdown (completed, failed, waiting, skipped), completion rate, goal conversions, and where contacts drop off. View trends by week, day, or hour, and see how many contacts sit at each step right now.

Pull delivery and engagement metrics for any email or SMS step: delivered, opened, clicked, replied, bounced, unsubscribed, opted out, and more.

For if/else and split steps, see what percentage of contacts took each branch.

Check whether a person completed, failed, or is still active, when they entered, how long they took, and where they are now. Put names to the numbers — ask "who entered last week?" or "which contacts failed at the SMS step?" and get names and emails back.

Find out whether a trigger is firing, what percentage of fires qualified, and the top reasons contacts get rejected. Inspect a single fire to compare the value checked against the value expected. This surfaces silent rejections you couldn't see before.

Search every workflow by name, status, tags, the triggers or actions it contains, or who last edited it. Ask "which workflows use a Wait step?" or "which use the Invoice Paid tag?" and get an answer at once.

Ask who last edited a workflow and how many versions exist.

Open the AI Assistant in any workflow and ask. No setup required.

The Assistant only reads; it never touches your workflows when answering. Periods like "last 7 days" run against your own timezone. It won't invent numbers - when there's no data, it says so and tells you what to check. Every answer leads with the key figures, compares against the period before, and ends with next steps.

Answers that used to mean digging through execution logs now come back in seconds, in plain language, off live data. The Assistant closes the gap between building workflows and understanding how they perform -without leaving the canvas or learning a new interface.

, we're updating SMS pricing for select international destinations due to carrier and provider cost increases.

The following outbound SMS routes will see pricing updates:

Gibraltar: $0.1091 → $0.1225

Iraq: $0.4491 → $0.5030

Ivory Coast: $0.4397 → $0.4925

Jordan: $0.3884 → $0.4429

Liberia: $0.2406 → $0.2677

Madagascar: $0.5267 → $0.5899

Malaysia: $0.2594 → $0.3389

Montenegro: $0.1721 → $0.1928

Samoa: $0.2369 → $0.2675

São Tomé and Príncipe: $0.1307 → $0.1581

Togo: $0.4416 → $0.4946

These changes reflect updates in carrier and messaging provider costs required to maintain reliable delivery and support messaging infrastructure across these destinations.

Nothing. The updated rates will automatically take effect on June 12, 2026.

As always, we'll continue to monitor carrier pricing and make updates as necessary to ensure reliable message delivery worldwide.

Thank you for choosing HighLevel.

With Alt Text Support for Images, you can now add descriptive text to images directly inside Social Planner, helping make your content more accessible and inclusive without switching to native social platforms.

You can now add custom alt text to every image uploaded in Social Planner.

After uploading an image, simply hover over it and select Alt Text.

From there, you can:

We've upgraded the audio transcription capabilities powering Conversations AI, delivering significantly better voice understanding across customer conversations.

With this enhancement, Conversations AI now provides:

These improvements help the AI better understand customer intent from voice interactions, resulting in more accurate and natural responses.

* Arabic

* Belarusian

* Bengali

* Bosnian

* Croatian

* Gujarati

* Hebrew

* Kannada

* Macedonian

* Marathi

* Persian (Farsi)

* Serbian

* Slovenian

* Tagalog

* Tamil

* Telugu

* Urdu