Contacts can now receive in-app notifications directly inside the Client Portal whenever a new invoice or estimate is issued to them.

This gives clients immediate visibility into important billing activity, helping them review estimates and take action on invoices faster without relying only on email notifications.

Contacts are also notified when they receive a new estimate, making it easier to review and respond without having to manually check the Estimates section.

Important billing updates now appear directly in the Client Portal notification center, giving contacts another convenient way to stay on top of new invoices and estimates.

By surfacing billing activity as soon as it happens, contacts can respond to estimates and invoices sooner — helping businesses reduce delays around approvals and payments.

Log in to the Client Portal.

No setup is required. Notifications are automatically available for contacts using the Client Portal.

Invoices and estimates often require timely action, whether that's making a payment, reviewing pricing, or approving an estimate.

Previously, contacts had no in-portal alert when new billing documents became available. With these notifications, clients can immediately see when something needs their attention, creating a smoother billing experience and helping businesses receive faster responses.

Clients can now book, view, and manage appointments directly from the Client Portal, giving them one place to manage their schedule without switching to emails, booking links, or other tools.

Clients can see their appointments directly inside the Client Portal with:

After completing an appointment, clients can quickly book another appointment from the portal whenever they need to.

Eligible appointments can be rescheduled or cancelled directly from the Client Portal, allowing clients to manage schedule changes without contacting the business separately.

Businesses decide exactly which booking options are available to clients.

You can:

Open the calendar you want to make available, then navigate to:

Turn on Client Portal booking and click Save changes.

Repeat this for every calendar you want clients to be able to book.

Navigate to:

Enable Appointments and save your settings.

Once enabled, clients will see Appointments inside their Client Portal and can start viewing and booking available appointments.

Appointment management is now part of the Client Portal experience, giving clients more control over their schedules while reducing the need for businesses to manually handle booking, rescheduling, and cancellation requests.

Appointments are currently available in the new Client Portal UI.

We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customizable and professional, they streamline your workflow, saving you time and letting you focus on engaging your audience and driving results.

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Home Services - 1

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Marketing Agency - 1

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Real Estate - 2

Travel & Hospitality - 2

Other - 2

Restaurant and Bar - 2

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Finance - Financial Consultant

Business Coaching & Consulting - Life Coach

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Beauty & Fashion - Makeup Artist

Automotive - Auto Paint Shop

Travel & Hospitality - Bed And Breakfast Inn

Restaurant & Bar - Beer Brewery

Real Estate - Home Inspection

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Finance - Accounting Services

Marketing Agency - Event Promoter

Finance - Investment Management

Marketing Agency - Product Testing

Marketing Agency - Media Production & Editing

Marketing Agency - SEO Consulting

Creative - Interior Design Expert

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Business Coaching & Consulting - Stocks Trading Advisor

The AI Assistant in Workflows now reports on WhatsApp performance alongside Email and SMS. You can ask about any WhatsApp step in plain language and get delivery and read metrics calculated from live data.

The Assistant returns total sends, delivered, failed, and pending counts for any WhatsApp step, along with calculated delivery and failure rates. Read counts among delivered messages and the corresponding read rate are included.

Specify any time window, such as "last 2 weeks," and the Assistant compares it against the immediately preceding period, showing volume movement and whether delivery is trending up or down.

Each answer leads with the headline figures, then identifies what changed, with plain-language observations on volume, delivery versus failure, and read behaviour.

No configuration is required.

WhatsApp is among the most used actions in Workflows, and its performance data previously sat outside the Assistant's coverage. With this release, Email, SMS, and WhatsApp all resolve through the same conversational interface, so workflow performance can be assessed in one place rather than across separate dashboards and execution logs.

Google Merchant Center is now available as a Marketplace app, allowing merchants to connect their Ecommerce Store to Google Merchant Center and sync eligible for visibility across Google Shopping and other supported Google surfaces.

Key capabilities include:

Expired Client Portal magic links no longer lead contacts to a dead end. Contacts are now automatically redirected to the OTP login flow, making it easier to regain access without requesting or regenerating a new magic link.

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When a contact opens an expired Client Portal magic link, they are automatically taken to the OTP verification screen instead of seeing an error or needing to regenerate the link.

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An OTP is automatically sent to the contact’s email address. For added privacy, the email address is masked on the verification screen.

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Contacts can now recover access independently after a magic link expires, reducing login friction and support requests related to expired links.

No setup is required. The fallback is automatically enabled for Client Portal magic link authentication.

Magic links expire for security reasons, but expired links previously created unnecessary friction for contacts trying to access the Client Portal. With automatic OTP fallback, contacts can securely self-recover access without needing a new link from an admin.

Keeping learners informed just got easier! Course creators can now share important updates directly within their courses using .

* — Create, edit, clone, and delete announcements directly from the Courses admin.

* — Add formatted text, images, and links to make announcements more engaging.

* — Share announcements with learners from specific courses or across all courses.

* — Send announcements directly to course members via email when needed.

* — Learners can discover new announcements through banners and unread indicators.

* — Learners can view all announcements and open individual updates without leaving their learning experience.

Course updates no longer need to rely solely on external email campaigns. Announcements give creators a while reaching learners where they're already studying.

This helps creators keep their audience informed and gives learners a simple way to stay up to date without disrupting their learning experience.

Once published, learners can discover new announcements through the .

We’re making it easier to view and interact with contact details without losing your place. With the new , clicking a contact’s name from the or page now opens the contact within the same page instead of automatically redirecting you to the contact details page. This gives you quick access to contact information and conversations while keeping your current workflow in context.

Previously, clicking a contact’s name from opportunities or appointments redirected you to the contact details page. You can now choose how you want to view the contact:

* Opens the left panel of the contact details page alongside conversations and other right-panel features.

* Opens an expanded view with the contact details panel and an extended Conversations view.

* If you prefer the existing experience, you can continue opening the full contact details page directly.

If you open the full contact details page from the overlay, you can also navigate back to the page you were previously working on, helping you continue where you left off. A separate icon is available for users who want to skip the overlay and open the Contact details page directly.

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The overlay also respects your . If your contact details page has been customized, those same customizations will appear in the overlay, providing a consistent experience across both views.

Managing opportunities and appointments often requires quickly checking contact information or reviewing a conversation. Previously, doing so meant navigating away from the page you were working on and then finding your way back.

The contact overlay reduces this unnecessary navigation by bringing contact details and conversations directly into your existing workflow. This means fewer page changes, better context retention, and faster access to the information you need.

The contact overlay is currently available for . We plan to gradually extend this experience to additional areas where contact names appear, making it easier to access contact information without leaving your current workflow.

Moving from HubSpot to HighLevel just got easier.

With the new HubSpot Importer, you can connect your HubSpot account and migrate important CRM data directly into HighLevel—without relying on manual CSV exports.

You can now import:

Your import will continue running in the background, so you can leave the page and return later.

The Import History table lets you track progress and review completed imports.

After an import, you can:

The “” workflow trigger now supports reviews from all review platforms integrated with the account.

Previously, the trigger was limited to Google Reviews and Facebook Reviews. Now, workflows can also be triggered by reviews received from platforms such as Trustpilot, Yelp, TripAdvisor, and other supported review sources.

Businesses often collect reviews across multiple platforms, not just Google and Facebook.

Until now, reviews coming from other integrated platforms could not trigger workflow automation. This meant teams had to manually monitor those sources and were limited in how they could respond to new reviews.

With this enhancement, you can now automatically:

Reach out to us directly at reputation@gohighlevel.com to drop your feedback.