We’ve introduced AI Schedule, a smarter way to time your emails for maximum engagement. Instead of guessing when a recipient is most likely to open or reply, AI now analyzes their past engagement behavior and automatically picks the most effective send time within a window you choose.

This update ensures your messages land exactly when your recipients are most likely to notice, open, and respond, leading to higher engagement and better results.

Availability:

This feature is only available for sub-accounts using LC Email or Mailgun providers.

It is not supported for accounts with 2-way sync enabled, even if they use LC or Mailgun.

We've refined the visual presentation of QR codes by reducing the padding around their logos. This improvement brings a cleaner, more polished look to every QR code generated on our platform.

No action is needed on your end. All QR codes, both old and new, will support the updated padding configuration. Just generate or view any code to see the sleeker styling in action.

This change is purely visual and does not affect QR code functionality or scanning performance.

We’ve added a smart new alert to help and : users can now be when an is created or link.

Whether it’s a integration, an field, or a — this update ensures that assigned users can catch it in time and take action.

You can now set top spacing (margins) directly in the builder, no need to write custom CSS. Just use the layout panel to control how much space appears above or below your content.

You can now get a complete, data-driven view of your SaaS business with the brand-new SaaS tab on your Agency Dashboard.

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The new SaaS tab gives you insight into key SaaS metrics such as:

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This new analytics suite helps you:

You asked, we listened.

The Prospecting Tool is now available for FREE inside your Agency Sub-Accounts — giving you everything you need to find, qualify, and convert leads without needing a Premium upgrade.

Previously, this was only available in the Agency view (and part of the Premium plan inside Sub-Accounts). But we heard from countless customers that you want to run Prospecting where the real action happens — in Sub-Accounts tied to your CRM, automations, and workflows.

So we’re unlocking it — for free.

Prospecting Free Tier is now available in Sub-Accounts marked as "Agency Sub-Account"

This brings lead generation, audit reports, and contact syncing directly into the CRM + automation environment

Agencies can still upgrade to Prospecting Premium for:

You must toggle this on from the Agency level:

If you have any suggestions or requests- please drop them here https://ideas.gohighlevel.com/prospecting-tool

You asked, we delivered! Users can now fully — including updating services, durations, variants, coupons, and more — directly from the edit screen without needing to cancel or rebook.

These changes make it easier to handle last-minute requests, corrections, or changes — with far less friction.

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Users can now update nearly all appointment details with ease, including the ability to:

No need to cancel or recreate the appointment — make the changes directly from the appointment modal and hit .

Modifying paid appointments remain locked for structural changes (e.g., service or staff), but you can now:

To help users choose the right calendar type and understand how behave, we’ve added a clear informational message that highlights their . This ensures users know what to expect or an Event Calendar, reducing confusion and unnecessary support reach-outs.

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You can now add multiple Terms & Conditions fields to Surveys and Quizzes, just like in Forms!

Forms allowed adding multiple Terms & Conditions fields, but Surveys and Quizzes only supported one. This inconsistency limited flexibility for users who needed more than one agreement checkbox.

This update ensures a uniform experience across all builders and supports more complex consent requirements.

In the builder preview, if only one product was added to a form, it wasn’t automatically selected causing confusion during checkout.

If there’s only one product, it will now be auto-selected for both payment and order summary. No manual selection needed.