Changelog
Follow up on the latest improvements and updates.
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You can now add audio and video content to your courses directly from Media Storage.
Simply import existing media into your course lessons in just a few clicks.
What’s New
Import Media from Media Storage
Course creators can now:
- Browse existing audio and video files from Media Storage
- Select and import media directly into course lessons
- Instantly reuse previously uploaded content
This enables faster content creation and a more streamlined workflow.
How to Use
Labs Access
This feature is currently available in Labs under:
"Courses: Import from Media Storage"
To enable it:
- Go to Labs
- Turn on Courses: Import from Media Storage for your location
You will then see the Import via Media Library option in the lesson creator.
- Go to Courses
- Open a course and navigate to a lesson
- Create or edit a lesson
- Click Import via Media Library
- Select your desired audio/video file
- Save and publish
- Your media will now be linked directly from Media Storage.
Why This Feature Matters
- Eliminates duplicate uploads
- Encourages media reuse across courses
- Keeps content centralized in Media Storage
- Speeds up course creation workflows
What’s Improved?
We’ve added native Manus triggers and actions to Workflows, enabling you to create, manage, and automate Manus tasks directly inside HighLevel - without relying on third-party automation tools.
This integration allows you to trigger workflows based on Manus task activity and perform task operations like creating, updating, continuing, fetching, or deleting tasks - all from within GHL.
Manus is a task-based AI system where each task:
• Starts with an initial prompt
• Processes structured AI logic
• Returns a response or output
• Can be continued with additional prompts
With this integration, HighLevel can both:
Send instructions to Manus
React to Manus task lifecycle events
Key Enhancements
Triggers (Manus → HighLevel)
These triggers initiate workflows when activity happens in Manus:
- New Task Created– Fires when a new task is created in Manus
- Task Stopped– Fires when a Manus task is stopped or completed
Important Notes:
Triggers fire only when a task is created via a workflow action
Tasks created directly inside the Manus app will not trigger workflow
Actions (HighLevel → Manus)
Manage Manus tasks directly inside workflows:
- Create Task– Create a new task in Manus
- Get Task– Retrieve details of a specific task
- Update Task– Modify task metadata or parameters
- Fetch Tasks– Retrieve a list of tasks
- Delete Task– Remove a task
- Continue a Task with a Prompt– Add a follow-up prompt to an existing task
How to Connect
From Workflow Builder
- Go to Automation → Workflows
- Add a Manus trigger or action
- Click Connect Now
- Authenticate using your Manus API key
From Integrations Page
- Go to Settings → Integrations
- Select Manus
- Click Connect
- Enter your API key
Getting Your API Key
- Navigate to Manus API Settings
- Click Create New
- Copy the generated key
- Paste it into HighLevel when prompted
Best Practice
Store the Task ID returned from “Create Task” in a custom field.
You’ll need it to:
- Get Task
- Continue Task
- Update Task
- Delete Task
This enables structured, multi-step AI workflows.
Notes
- Triggers poll every 5 minutes
- Only tasks created via workflows trigger events
- Full AI outputs and lifecycle history are available in Manus
- Manus actions and triggers are premium workflow steps
- AI usage is billed by Manus separately
- Task limits depend on your Manus subscription
Frequently Asked Questions
Where can I view the full output of a Manus task?
Full task details, prompt history, and lifecycle status are available in the Manus dashboard. HighLevel confirms task initiation and returns the Task ID
How do I retrieve task output inside HighLevel?
Use the Get Task action and reference the stored Task ID
Why might a task fail?
Common reasons include:
- Integration disconnected
- Invalid Task ID
- Task already stopped
- Missing required prompt input
- API authorization failure
Check Automation → Workflows → Execution Logs for details
Are Manus actions premium?
Yes, they follow HighLevel Premium Workflow billing rules
Does HighLevel include AI credits for Manus?
No. AI usage is billed directly by Manus, along with standard automation rates in HighLevel.
We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customizable and professional, they streamline your workflow, saving you time and letting you focus on engaging your audience and driving results.
List of New Templates
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🚀
2 New Website Templates Published
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Finance - 1
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1 New Email Templates Published
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Home Services - 1
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1 New Form Templates Published
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Business Coaching & Consulting - 1
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1 New Survey Templates Published
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Finance - 1
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4 New Social Templates Published
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Creative - 2
Medical - 2
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🚀
5 New Facebook Ad Templates Published
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Health & Wellness - 1
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📣
1 New Snapshot
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Medical - Physical Therapy Clinic
new
improved
Automations
Workflows: Expanded Error Highlight feature
Workflow error detection now covers significantly more actions and triggers, catching misconfigurations before they impact live executions.
What's New
Expanded Validation Coverage
- Actions with error highlighting: 14 → 48
- Triggers with error highlighting: 26 → 28
Enhanced If-Else & Wait Validation
Robust validation checks now fire on save, catching configuration issues at the point of commitment rather than during execution.
Why This Matters
- Visual Indicators: Misconfigured actions are highlighted directly in the builder for immediate visibility
- Reduced Execution Failures: Issues are flagged during the build process, not during live workflow runs
- Build with Confidence: Verify workflow integrity before publishing
improved
new
Phone System
Deskphone-to-Deskphone Calling & Transfer
12th of February, 2026
Users can now transfer IVR calls from one deskphone to another deskphone. Previously, when a call came in through an IVR flow and landed on a deskphone, there was no way to hand it off to another deskphone user. That limitation is now removed.
The ability to transfer any regular (non-IVR) call from a deskphone to another deskphone continues to work as it did earlier.
How it works
During an active IVR call on your deskphone, initiate a transfer and dial your teammate's extension. The call will be routed to their deskphone directly.
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5th of January, 2026
You can now call any teammate who has a deskphone configured by dialing their extension directly. For example, if your teammate's extension is 3001, just dial 3001 from your deskphone to reach them.
Note: Extension-to-extension calling is currently supported on deskphones only. It is not yet available on the web app or mobile app. Support for those platforms is planned for a future release.
new
improved
Automations
AI Builder: Conversational Editing for If-Else & Wait Actions
AI Builder now supports editing If-Else and Wait actions directly through conversation. Previously, while these actions could be created via AI and other action types could be edited conversationally, modifying If-Else and Wait actions required manual configuration. This update delivers a fully seamless workflow building experience.
What's New
Multi-Turn Editing for Complex Actions
Edit workflow logic conversationally without switching to manual configuration. Simply describe the changes you want to make.
Wait Action Editing
- Update wait attributes including time delays, window settings, and reply conditions
- Add or remove timeout branches without disrupting existing workflow structure
- Convert between wait types (e.g., multi-branch "wait for email reply" to simple time delay, or to a conditional wait)
- Existing branch configurations remain intact when modifying attributes only
If-Else Action Editing
- Add new branches or remove existing ones while preserving remaining logic
- Update branch conditions, change AND/OR operators, or append new condition segments
- All modifications maintain existing branch nodes and downstream actions
Why This Matters
These actions involve complex branching logic with numerous permutations, making accurate interpretation of user intent particularly challenging. This update eliminates the need to exit the conversational flow when refining workflow logic—users can now create, iterate, and finalize entire workflows without leaving AI Builder.
new
Automations
Voice Dictation in AI Builder & Assistant
AI Builder & Assistant now supports voice input, allowing you to create workflows by simply speaking your requirements aloud or ask any query without the need to type.
What's New
- Voice-to-Workflow Creation – Click the mic icon and describe your workflow naturally. AI Builder transcribes your speech and generates the corresponding workflow instantly.
- Multi-Language Support – Dictate in any language. Voice recognition works across all supported languages, enabling you to speak in your preferred language.
- Streamlined Workflow Creation – Go from idea to workflow in seconds without manual typing or configuration.
How to Use
- Go to workflow builder you will see the AI builder prompt box
- Click the mic icon
- Speak your workflow idea naturally
- AI Builder transcribes and generates your workflow
- Review, refine, and launch
works with AI assistant as well.
new
improved
Automations
Highlight Contact Path — Enhanced Visual Debuggin
We've significantly upgraded the Highlight Contact Path feature with expanded visual indicators, providing deeper insight into contact execution behavior directly within the workflow builder.
New Capabilities
- Error Visibility — Nodes where errors occurred are now highlighted directly in the builder, enabling faster identification of failure points.
- Skipped Node Indicators — View which nodes a contact bypassed during execution
- Entry & Exit Status — Visual indicators display when a contact entered and exited the workflow, providing clear execution boundaries.
- In-Progress Tracking — Identify contacts still actively moving through a workflow at a glance.
Why It Matters
These enhancements provide complete visibility into contact journeys including errors, skipped steps, and real-time progress, eliminating guesswork when debugging automations or analyzing contact behavior.
How to Use
- Open Enrollment History or Execution History
- Click the Highlight Contact Path icon
- View the enhanced path with error nodes, skipped steps, and status indicators
new
Email Builder
API
New Email Template Update API 🚀
We’ve introduced a new endpoint that allows updating Email Builder templates and email settings in a single API call.
🚀
What is New?
New Endpoint
PATCH /emails/builder/:templateId
• Updates existing email builder templates.
• Maintains all existing update behavior.
• Now supports updating: subject fromName fromEmail previewText
Simplified Editor Payload
- Streamlined structure for passing editor type and editor content.
- Replaced type, html/dnd,andisPlainTextwith a simplified structure usingeditorTypeandeditorContent,withisPlainTextnow derived automatically.
✅
Impact
- Full control of template content and email settings via API.
- Faster campaign updates without previous limitations.
- Simpler, cleaner integration experience.
- Fully backward compatible.
🔍
Notes
- All template settings fields are optional.
- fromEmail is validated for proper email format.
To strengthen deliverability protection across the platform, we’ve introduced enhanced monitoring and progressive enforcement related to excessive ESP (Email Service Provider) blocks at the sub-account level.
What’s New :
- Sub-accounts exceeding acceptable ESP block thresholds will receive a warning email notifying them that email sending may be temporarily suspended if issues persist.
- If elevated block activity continues, email sending will be temporarily suspended for 12 hours (first occurrence).
- Repeated violations will result in a 24-hour temporary suspension.
- In a future phase, sub-accounts with two suspension occurrences may face permanent email sending suspension.
Why This Matters
Excessive ESP blocks can:
- Permanently damage sender reputation
- Increase spam placement rates
- Trigger mailbox provider throttling
- Lead to domain or IP blacklisting
- Impact deliverability across shared infrastructure
This update helps protect inbox placement, maintain compliance with major mailbox provider requirements (Gmail, Yahoo, Outlook), and safeguard deliverability performance for all users on the platform.
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