Follow up on the latest improvements and updates.

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April 26, 2025

new

Introducing New Templates

We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customizable and professional, they streamline your workflow, saving you time and letting you focus on engaging your audience and driving results.
List of New Templates
------------------------------------------------------
🚀 15 New Website Templates Published
  🚀
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Automotive - 3
Health & Wellness - 2
Home Services - 3
Medical - 1
Beauty & Fashion - 1
Business, Coaching & Consulting - 2
Creative - 2
Financial - 1
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🚀 2 New Email Templates Published
  🚀
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Automotive - 1
Beauty & Fashion	- 1
-----------------------------------------------------
🚀 2 New Form Templates Published
  🚀
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Creative	- 1
Financial - 1
-----------------------------------------------------
🚀 2 New Survey Templates Published
  🚀
-----------------------------------------------------
Marketing Agency - 1
Medical - 1
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🚀 8 New Social Templates Published
  🚀
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Travel & Hospitality - 2
Automotive - 2
Home Services - 2
Beauty & Fashion - 2
-----------------------------------------------------
🚀 25 New Google Ad Templates Published
  🚀
-----------------------------------------------------
Automotive - Tire Shop
Automotive - Car Repair
Beauty & Fashion - Day Spa
Business Coaching & Consulting - Business Coach
Creative - Floral Shop
Finance - Tax Specialist
Health & Wellness - Wellness Spa
Health & Wellness - Gym
Home Services - Lawn Care
Home Services - Plumbing
Insurance - Life Insurance
Insurance - Auto Insurance Agency
Legal - Defense Attorney
Legal - Family Lawyer
Marketing Agency - Marketing Agency
Marketing Agency - SaaS Company
Medical - Chiropractor
Other - Childcare
Medical - Hair Loss
Real Estate - Real Estate Wholesaling
Real Estate - Real Estate Agent
Restaurant and Bar - Steak Restaurant
Restaurant and Bar - Food Truck
Travel & Hospitality - Travel Agency
Travel & Hospitality - Bed & Breakfast
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🚀 13 New Blog Templates Published
  🚀
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Health & Wellness - Holistic Wellness
Marketing Agency - Marketing Agency
Automotive - Automotive Repair/Mechanic
Beauty & Fashion - Hair Salon
Business, Coaching & Consulting - Life Coaching
Creative - Graphic Design
Medical - Chiropractor
Real Estate - Real Estate Agent
Restaurant & Bar - Steakhouse
Travel & Hospitality - Travel Agent
Legal - Defense Attorney
Insurance - Car Insurance
Home Services - Roofing
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📣 1 New Snapshot
 📣
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Business, Coaching & Consulting - Education Tutor

April 25, 2025

new

A2P registration now helps you increase call answer rates too

23rd of April, 2025
Your outgoing Voice calls are more likely to get answered
 after you register for A2P
SHAKEN/STIR
 registration helps you increase the call completion and call answer rates by verifying your ownership of the phone number.
CNAM
 registration affects calling metrics similarly by helping you display your business name to your contacts when you ring their phone (with limitations)
If you register for A2P to send SMS, all your phone numbers are automatically registered for SHAKEN/STIR so that your calls are more likely to get answered.
Furthermore, you can enter the name you want to appear as when calling your contacts. Needs just 3 clicks!
This works for all new A2P submissions. Sub-accounts with older A2P applications will be registered for SHAKEN/STIR automatically in a few weeks.
If you have not registered for A2P and want to increase call answer rates, you can register for both SHAKEN/STIR and CNAM on your own by following this guide.

April 25, 2025

new

Template Library

Template Library is available in Blog

🌟

What We Did

We introduced a Template Library in the Blog section to help you create blogs faster and more effectively.

🎯

Benefits

Save time with pre-built blog structure
Choose from a variety of blog types

🛠️

How to Use

Go to Sites > Blogs
Click New → Select Start with Template Library
Browse and click on a template to review it
Click Continue to start editing and customizing your blog

April 25, 2025

new

Online Listings

🆕 White-Labeled Yext Listings Are Here!

Agencies can now offer Listings powered by Yext without any Yext branding. This update gives agencies full control to position Listings as a native part of their own offering—boosting brand credibility and delivering a fully cohesive client experience.
🎯 What’s New
No More Yext Branding:
 All Yext references are removed from the Listings experience.
Native-Looking Product:
 Listings now feels like a seamless part of your agency’s service suite.
Branded Client Experience:
 Market the product your way with zero vendor exposure.
🌟 Benefits
Strengthen your agency’s brand presence with a white-labeled Listings product.
Maintain direct control over client relationships and communications.
Deliver a polished, professional experience—without third-party distractions.
To know more about Online Listings and how you can resell it to your clients, click here 👈🏻 Have some suggestions for Online Listings? Simply post your ideas in our 💡 Ideas Board, and we will prioritise your suggestions!
Now you can own the spotlight while we power the stage behind the scenes. 🌟

April 25, 2025

new

Wordpress Hosting & Reselling

🔒 WordPress SEO Indexing Control Is Live!

You asked, we delivered—now you can manage SEO visibility for your WordPress sites directly from HighLevel, no plugins or WP login required.

🎉

What’s New

Disable SEO Indexing:
Prevent search engines from indexing your site with a simple toggle switch.
One-Click Privacy:
Ideal for development, staging, or private projects that shouldn’t show up on Google.

🚀

Key Features

Dashboard Toggle:
Control SEO indexing from the HighLevel dashboard—no WordPress login needed.
Robots & Meta Updates:
Automatically adds noindex, nofollow in robots.txt and <meta> tags.
Admin Control Only:
Only admins can modify this setting.
Real-Time Feedback:
Success or error messages appear instantly after the toggle is used.

✨

Why It’s Awesome

No Plugins Needed:
Manage SEO visibility without extra installs.
Protect Staging Sites:
Keep work-in-progress sites off search engines.
Super Simple:
Non-tech users can now control SEO settings like pros.

To know more about the WordPress Hosting, and how you can resell it to your clients, click here Have some suggestions for WordPress Hosting? Simply post your ideas in our Ideas Board, and we will prioritise your suggestions!

April 25, 2025

improved

fixed

new

Online Listings

Listings Subscription – Payment Grace Flow & Access Control

We’ve rolled out a smarter way to handle overdue payments—keeping agencies in control, users informed, and business listings running smoothly.
🆕 What’s New
Access Restrictions After Non-Payment:
 Starting Day 3 of non-payment, users see an “Access Denied” message with a clear explanation and a CTA to resolve the issue via payment.
Business Entities & Overview Sync:
 The Overview tab now reflects incomplete payment or setup statuses and includes a quick link to the Business Entities tab to take action.
Automated Access Restoration:
 Once payment is completed, platform access is restored automatically—no manual steps needed.
Flexible Payment Flow:
 Agency users can now choose to pay either as an Agency Purchase or a Location Purchase, adding more flexibility during resolution.
🔑 Key Highlights
Access Denied" UI Block: 
Triggers on Day 3, locking access and prompting payment.
Timed Notifications:
 Email & in-app messages sent on Days 1, 3, 7, 10, with final cancellation warning on Day 14.
Entity Deletion on Day 14:
 If unpaid, the entity is deleted and a final cancellation email is sent.
Custom Purchase Path: 
Users resolving payment can select Agency vs Location checkout flow for better billing alignment.
To know more about Online Listings and how you can resell it to your clients, click here 👈🏻 Have some suggestions for Online Listings? Simply post your ideas in our 💡 Ideas Board, and we will prioritise your suggestions!

April 25, 2025

new

improved

Calendar

Reconnect Button in Calendar Connections

We're making calendar and video conferencing integrations easier than ever!
🔄 Seamless Reconnection Flow
Previously
, if your calendar or video conferencing integration broke (due to expired tokens, permission changes, etc.), you had to remove the entire integration
 and reconnect from scratch. This was confusing and time-consuming.
With our new Reconnect button
, you can now simply initiate the OAuth flow again to restore your connection — no need to remove and re-add the integration. This update provides a faster
, more intuitive experience 
for fixing broken connections.
✅ Account-Specific Validation
We’ve also added an important security
 and consistency
 check:
Only the original account
 that was previously connected can be used to reconnect.
If you attempt
 to reconnect with a different
 account, we’ll show an error
 and ask you to reintegrate the original one.
This ensures continuity and avoids accidental misconfigurations
.
🛠️ No More Lost Settings
One of the biggest pain points
 was that deleting and re-integrating used to reset
 your configuration settings
. Not anymore!
When using the new Reconnect option:
Your linked calendar,
Conflict calendars,
Third-Party Calendar selected under Event Calendar, and
Video conferencing tool (under Meeting Location settings)
…all remain exactly as they were.
 You no longer need to manually reconfigure everything after fixing a broken connection.
Just click Reconnect
, go through the OAuth prompt
, and you're done
 — all your previous settings are retained and your integration is back online.

April 24, 2025

new

Ad Manager

Ad Manager: Google Ads Improvements

👀 What’s New?

We’ve significantly upgraded the Google Ads campaign builder within HL Ad Manager by adding support for better configuration options to give users more flexibility, control, and targeting capabilities. The updates include:

Support for up to 15 Headlines & 4 Descriptions
Keyword Match Types (Phrase, Broad, Exact)
Bid Strategy: Maximise Clicks with CPC(Cost Per Click) Cap
Gender and Age Targeting
Display Path Inputs for Cleaner URLs

👷 How It Works:

Multiple Headlines and Descriptions

Users can now add
up to 15 headlines (30 char limit each)
and
4 descriptions (90 char limit each)
.
Defaults and mandatory: 3 headlines and 2 descriptions.
"Add Headline" and "Add Description" buttons allow dynamic addition.
New fields show remaining character count and can be removed (trash icon).
Validation ensures a minimum of 3 headlines and 2 descriptions
remain at all times.

Keyword Match Types

Each keyword now has a match type dropdown:

-
Broad (keyword)
-
Phrase (default: "keyword")
-
Exact ([keyword])

Applies to
positive and negative keywords
(limit: 40 each, 80 characters/keyword).
Keyword format updates live in UI and is stored accordingly in the backend.

Bid Strategy - Maximise Clicks

New bid strategy section under budget input.

Note:

Other bid strategies to follow as other campaign objectives are added.

Default strategy:
Maximize Clicks
Optional toggle to set a
max cost-per-click (CPC)
limit to control spend.

Gender and Age Targeting

Users can now select
gender (Male, Female, Unknown)
and
age ranges (18–24 to 65+ and Unknown)
for precise audience targeting.
Tooltip support for “Unknown” selections: explains that ads will reach users without specified age/gender.

Display Path Inputs

Added
Display Path
fields under the Website URL section.
Display Path is
optional
, used to create a clean, user-friendly URL path on the ad.
Supports
two segments
(up to 15 characters each).
Tooltips explain usage and limits.

⭐ Why it Matters:

Enables advertisers to create
richer, more customised Responsive Search Ads
aligned with Google Ads' best practices.
Improves ad relevance and visibility
with tailored headlines, dynamic keyword targeting, and CPC control.
Simplifies targeting by offering demographic filters directly inside the platform.
Empowers users to visually control and brand their ad URLs using display paths.

📝 Notes:

All enhancements are part of the
Responsive Search Ad
flow.
Keyword match type formatting is automatically applied and validated.

April 24, 2025

new

Skool importer for communities (Groups & Post importer)

Overview:

We’re thrilled to introduce the Skool Importer—a powerful new feature that makes it easy to bring your Skool community into the GHL Community platform. This enhancement simplifies the migration process by enabling community admins to import both members and posts from their Skool groups with minimal effort.

How It Works

Enter Group Details - Provide your Skool group slug, admin email, and password to initiate the import process.
Start Importing Members
Click the Continue button to begin fetching member data from your Skool group.
Download and Prepare the CSV
A CSV file will be generated containing:

profileSlug
firstName
lastName
email (note: some emails may be missing)
The admin must complete any missing email data before proceeding.

Upload CSV and Finalize Import

Upload the updated CSV file. The system will:

Fetch and import members into your GHL Community group
Display the number of members imported
Show a count of any members not imported

Import Skool Posts

After successfully importing members, you can also import community posts created by those members into GHL.

Key Highlights of the Skool Importer Flow

Easy onboarding of Skool communities into GHL
Two-step import process: fetch members → upload completed CSV
Real-time import stats: see how many members were successfully imported
Post migration support for a seamless community experience
Admin control to manage missing data and review import outcomes

April 24, 2025

new

Payments

Public APIs for Coupon Creation & Editing

What’s New?
Businesses would be able to use APIs to fetch and perform various actions on coupons like create, update, delete, etc. with this feature.
Covers various aspects of coupons as follows:
List Coupons: Allows users to fetch all the coupons for a location
Create Coupon: Allows users to create a new coupon by defining all the parameters, similar to - the UI coupon creation
Update Coupon: Allows users to edit parameters of the retrieved coupon
Delete Coupon: Allows users to delete a retrieved coupon
Fetch Coupon: Allows users to fetch all parameters of a certain coupon
Where is it available?
https://highlevel.stoplight.io/docs/integrations/f1a58fadab467-list-coupons

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