Changelog

Follow up on the latest improvements and updates.

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We've significantly improved how Prospecting and Marketing Audit Reports detect a business's Facebook profile.
Previously, Facebook profile detection relied primarily on publicly available data. This meant some businesses had missing or incorrect Facebook profiles, and users had no way to correct them, leading to less accurate audit reports.
With this release, we've strengthened detection accuracy through multiple data sources and added the ability to manually update a prospect's Facebook profile whenever needed.
What's new
Multi-layered facebook profile Detection
Facebook profiles are now identified using multiple sources instead of relying on a single public lookup. Detection now combines information from:
  • The prospect's website
  • The prospect's local listing profiles
  • Our internal data partners
This significantly improves Facebook profile coverage and accuracy across Prospecting and Marketing Audit Reports.
Edit or add a facebook profile anytime
Even with improved detection, public information isn't always perfect. You can now manually update a prospect's Facebook profile if it's missing or incorrect.
Screenshot 2026-07-30 at 12
How to update it:
  1. Open a prospect inside the Prospecting Tool
  2. Navigate to the Social Profiles tab
  3. Add or update the Facebook profile URL
  4. Save your changes by clicking 'update information' button at the bottom
  5. It will then start updating your report based on new the URL (takes 1-2 min to update, please be patient)
Why this matters
  • Higher Facebook profile detection accuracy
  • More reliable Social Presence and Marketing Audit Reports
  • Users are no longer blocked by missing or outdated public information
  • Complete control over the Facebook profile used for future audits
  • Impact
This update improves the overall quality and credibility of Marketing Audit Reports while giving agencies the flexibility to correct business information whenever necessary, ensuring every audit is generated using the most accurate Facebook profile available.
Overview:
We're excited to announce that Email Actions are now available in Company and Custom Object Workflows.
What's New
Previously, workflow email actions were limited to contact type workflows. With this release, you can now send automated emails directly from workflows built on:
  • Company workflows
  • Any custom objects workflows
Key Benefits
  • Automate emails from Company and Custom Object workflows.
  • Reach associated contacts without building additional workflow logic or triggering it manually
  • Unlocks and Supports multiple custom business processes and usecases
How It Works
  • Enable in Labs - Navigate to Settings > Labs and enable “Email Action in Company & Custom Object Workflows”
  • Open a Company or Custom Object workflow.
  • Click add action and search for Send Email. image
  • Select the association label(s) to identify the contacts who should receive the email.
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  • For Custom Object workflows, choose whether to send to the Earliest associated contact, Most recently associated contact, or All associated contacts.
  • Add the email subject and email content.
  • Save and publish your workflow.
Note
  • Emails are sent using the domain configured for Bulk Email.
  • You can select up to 10 association labels for a single email action.
  • If a contact matches multiple selected association labels, they will receive only one email.
🚧 This feature is currently available in Beta.
We're excited to introduce Post Sync for LinkedIn and TikTok (Beta), allowing you to automatically import your published posts into Social Planner.
Once enabled, your recent posts are synced into the planner so you can view historical content, monitor performance, and manage your publishing history alongside scheduled posts all from one place.
🚀 What's new
LinkedIn Post Sync (Beta)
With LinkedIn Post Sync, you can:
  • View historical LinkedIn posts alongside scheduled content
  • Track engagement metrics including reactions, comments, and shares
  • Manage LinkedIn content from a unified publishing calendar
Screenshot 2026-07-29 at 6
TikTok Post Sync (Beta)
You can now:
  • Import published TikTok videos into Social Planner
  • View historical TikTok content in one place
  • Track likes, comments, shares, and views
  • Manage TikTok alongside your other connected social accounts
  • Automatic Daily Insight Refresh
Screenshot 2026-07-29 at 6
Engagement metrics for LinkedIn and TikTok are refreshed every 24 hours, keeping your analytics up to date while staying within platform API limits.
👷 How to use this feature
  • Go to Marketing → Social Planner → Settings
  • Connect your LinkedIn Page or TikTok account
  • Enable Post Sync
Screenshot 2026-07-29 at 6
  • Allow the initial sync to complete
  • View your synced posts and performance metrics inside Social Planner
💡 Why it matters
  • Centralize published content across more social platforms
  • Access historical posts without manual imports
  • Monitor engagement from one unified dashboard
  • Simplify reporting for agencies and businesses
  • Reduce the need to switch between native social apps
📝 Notes
LinkedIn
  • Beta supports LinkedIn Organization Pages only
  • Personal LinkedIn profiles are not supported due to API limitations
  • Reactions, comments, and shares refresh every 24 hours
  • PDF, Event, Poll, and Article posts are synced but don't support in-app previews
  • Mentions, hashtag highlighting, and tagged-user details aren't available due to LinkedIn API limitations
  • Deleted LinkedIn posts remain visible in Social Planner since sync is one-way (LinkedIn → Social Planner)
TikTok
  • Beta supports both TikTok Personal and Business accounts
  • Likes, comments, shares, and views refresh every 24 hours
  • Videos are played using TikTok's hosted player
  • Synced TikTok videos can't be cloned into new posts due to API restrictions
  • Location tags, tagged users, and music details aren't available through the TikTok API
  • Deleted TikTok posts remain visible in Social Planner since sync is one-way (TikTok → Social Planner)
What's New
When you add the AI Employee addon to one of your SaaS plans, you can now choose exactly which AI Employee plan — Growth or Unlimited — to include, right from the SaaS Configurator. You'll see the pricing and features for each plan side by side before you decide, and your selection is clearly shown on your plan's main screen along with the cost.
Why It Matters
Previously, AI Employee was an all-or-nothing addon — you could include it or not, but couldn't specify which tier. Now you can match the AI Employee plan to what you actually want to offer, price your SaaS plans more accurately, and make sure your clients are set up on the right tier from the start.
Notes
  • Available in the SaaS Configurator's addon flow wherever AI Employee can be added to a plan.
  • If you had AI Employee enabled on a plan before this update, double-check the plan tier shown for it — reselect the intended plan if it doesn't look right.
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📝 Overview
Funnels & Websites now supports per-domain llms.txt file management directly inside the platform. You can configure and edit your site's llms.txt directly within the Edit Domain modal, and it will be served automatically at
https://<domain>/llms.txt
.
🎯 Why It Matters
AI crawlers and new site audits—like Google PageSpeed's Agentic Browsing check—actively scan site roots for an llms.txt file. Without one, AI agents struggle to accurately understand your site's purpose, leading to failed performance checks and reduced visibility in AI search engines (AEO/GEO). Adding an llms.txt ensures your site is fully discoverable, accurately structured for AI agents, and compliant with modern search audits.
🌟 Key Highlights
  • Native Hosting: Serves a clean Markdown map of your site directly at
    https://<domain>/llms.txt
  • In-App Management: Edit, update, and manage your text file contents directly within the Edit Domain modal.
  • AI & Audit Ready: Passes Google/PageSpeed Agentic Browsing checks out of the box.
  • Per-Domain Control: Configure unique llms.txt specifications tailored to each connected domain.
🔍 How to Access
  • Go to Funnels & Websites in your sub-account.
  • Navigate to Settings → Domains.
  • Select your domain and open the Edit Domain modal.
  • Scroll to the llms.txt section to add or edit your site map content.
  • Save changes to publish your file instantly to
    https://<domain>/llms.txt
    .
how to
llms txt
📝
Summary
The new AI Studio Form Submitted trigger lets you start workflows when visitors submit connected forms on AI Studio websites. This provides a dedicated way to automate follow-up actions for AI Studio leads, such as sending notifications, emails, SMS messages, tags, or creating opportunities.
AI Studio form submissions will continue to work with the existing External Tracking functionality as well.
⚙️
How does it work?
Add theAI Studio Form Submitted trigger to a workflow.
When a visitor submits a connected AI Studio form, the workflow can start automatically.
Add the actions needed to follow up with the contact. The existingExternal Tracking script and trigger will continue to work alongside this new trigger.
📑
Important note
: How existing forms can use this trigger
Forms connected before this trigger was released need to refresh their tracking setup:
  1. Open the AI Studio project.
  2. Ask AI Studio:“Re-trigger form integration.”
  3. Connect the form to CRM tracking again.
  4. Publish the project.
  5. Submit a test form entry.
  6. Refresh the workflow builder and configure the trigger.
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What's New
You've built a Conversations AI agent — but will it handle real customer chats the way you expect? Prompt Optimizer now works with Conversations AI, so you can find out before your customers do.
It generates realistic customer scenarios, runs real chat conversations against a cloned copy of your agent, evaluates the results, pinpoints what failed, and rewrites the prompt to perform better. Your production agent stays untouched until you review and apply the improved version.
How It Works
  1. Configure - Build Your Test Plan
  • Auto-generated scenarios: AI creates contextual test scenarios based on your agent's prompt, language, knowledge base, appointment setup, and actions — each with a customer persona, opening message, expected behaviors, and priority level.
  • Reuse past scenarios: Load scenarios from earlier runs instead of starting from scratch.
  • Multi-language support: Scenarios, evaluations, and optimized prompts stay aligned to your agent's language.
  • Usage visibility: See daily free messages used vs. remaining, plus a pre-run checklist before you start.
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  1. Test - Real Chats, Real Actions
  • Real conversations, not simulations: Prompt Optimizer sends actual customer-style messages and waits for your agent's real replies.
  • Action tracking: See when the agent triggers Appointment Booking, Human Handover, Workflow Triggers, Bot Transfer, Stop Bot, Auto Follow-up, Contact Field Updates, and Knowledge Base Queries.
  • Full transcripts with AI scoring: Every chat is evaluated against expected outcomes, with clear reasoning on what passed, what failed, and why.
  • Runs in the background: Leave the screen and come back to completed results.
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  1. Improve - AI-Guided Prompt Optimization
  • One-click Improvise: AI analyzes failed chats, identifies root causes, generates an improved prompt, and tests it.
  • Auto Optimize: Run multiple optimization attempts automatically until your target accuracy is reached.
  • Prompt diff viewer: See exactly what changed before applying anything.
  • Best Variation tag: The highest-accuracy prompt is highlighted, with full history of every attempt.
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Safe by Design
  • Testing runs against a cloned agent - your live agent is never modified until you click "Use Prompt."
  • Temporary test contacts are created for each run and cleaned up automatically, keeping your CRM free of test data.
Good to Know
  • AI evaluations can vary between runs - treat accuracy scores as directional guidance.
  • Real actions (bookings, workflows, handovers) execute during testing, so use test calendars and workflows where appropriate.
  • Long or stuck conversations time out automatically so runs always complete.
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We’re bringing even more conversations into one unified inbox. ✨
With this update, Comment Management now supports Threads, allowing you to view, manage, and reply to Threads comments directly from Social Planner.
No more switching between platforms stay on top of your Threads conversations alongside all your other social engagement.
🚀 What’s new
  1. Manage Threads Comments in One Place
View and reply to Threads comments directly from Social Planner without leaving your workflow.
  1. Rich Reply Support
Respond to Threads comments using supported native capabilities, including:
  • Text
  • Images
  • Emojis
  • Location attachments
  1. Real-Time Comment Sync
Comments stay synchronized with Threads using webhook-based updates, ensuring you always see the latest conversations.
  1. Unified Engagement Inbox
Threads is now supported alongside:
  • Facebook
  • Instagram
  • LinkedIn
  • TikTok
  • Communities
  • Bluesky
Manage conversations across all supported platforms from a single inbox.
👷 How to use this feature
  • Go to Marketing → Social Planner → Comment Management
  • Select your Threads account
  • Open the Comments tab
Screenshot 2026-07-28 at 12
  • View and reply to comments directly from the unified inbox
💡 Why it matters
  • Manage Threads conversations without switching platforms
  • Respond faster from a centralized inbox
  • Maintain consistent engagement across multiple social channels
  • Improve team productivity with a unified comment management experience
📝 Notes
  • Existing Threads users must reconnect their account once to enable the additional permissions required for Comment Management
  • Comments are synchronized for near real-time updates
  • Rich replies support text, images, emojis, and location attachments based on Threads platform capabilities
Email AI can now recognize when an email would benefit from a live Countdown Timer (CDT) and guide users through adding one during template creation or layout updates.
🚀
What we did
Added Countdown Timer tools to Email AI to ensure it can assist and add a countdown timer to relevant emails.
👷
How does it work?
Email AI detects time-sensitive emails such as flash sales, product launches, webinars, and expiring offers and offers a timer only when the email is relevant to a deadline or the user explicitly requests one.
  • Allows users to:
  1. Select an existing timer.
  2. Create a new timer.
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• Collects the timer’s end date, style, and destination link when creating a new timer.
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• Embeds the selected timer into the generated email.
• Added graceful fallback behavior if the timer prompt is skipped or times out.
💡
Benefits
  • Makes time-sensitive campaigns easier to create.
  • Helps users add urgency without manually configuring timer elements.
  • Reuses existing timers when available.
  • Avoids interrupting users with irrelevant suggestions.
  • Produces more context-aware promotional emails.

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Automations

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Integrations

Increased PIT Token Limit per Subaccount

Overview
We have increased the PIT token limit per subaccount to support more integrations and workflows.
Previously, each subaccount could create up to 5 PIT tokens. With this update, the limit has been increased to 20 PIT tokens per subaccount, giving users greater flexibility when managing API access.
🚀
What’s improved
Increased the PIT token limit from 5 to 20 per subaccount
Enables more integrations to use dedicated PIT tokens
Provides greater flexibility when managing API access
How to access
  • Go to the PIT token management section within the relevant subaccount.
  • From there, you can:
  • Create and manage up to 20 PIT tokens
  • Review existing tokens
  • Generate additional tokens as needed
🚀
Why it matters
  • Supports a larger number of integrations and workflows
  • Reduces the need to reuse tokens across multiple services
  • Makes API access management more scalable and flexible
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