We are introducing more granular controls for how Conversation AI pauses (sleeps) when outbound messages are sent.

With this update, the setting “Send bot to sleep when I send a” has been split into two independent options:

This gives users greater flexibility in controlling bot behavior based on how messages are triggered, improving automation precision and reducing unintended bot pauses.

By default, existing setups will continue to behave as they currently do, ensuring no disruption unless users modify these settings.

This allows:

Or both (same as previous behavior

With separated controls:

Gives users more granular and predictable bot behavior

We didn’t just improve bulk uploads, we gave you control over how your videos look before anyone clicks.With this update, CSV uploads now support custom video thumbnails, making bulk publishing more powerful and visually optimized.

Following the initial labs release of contact page customization—which introduced up to five custom views per sub-account—we are now expanding its capabilities with snapshot support. Admins can seamlessly copy and reuse custom views across multiple sub-accounts without rebuilding them from scratch.

- easily transfer custom views from one sub-account to another.

Managing multiple sub-accounts previously required repetitive manual effort to recreate the same contact views. This update removes that friction by enabling reuse and standardization at scale. It saves time for admins while ensuring consistency in how teams view and manage contact data—making customization more powerful and efficient.

We've introduced an intelligent, automated email sending ramp-up system for new agencies using GHL Shared or Agency Shared domains.

New sub-accounts no longer start with an uncapped daily sending limit from day one. Instead, they begin at a conservative threshold and automatically graduate to higher limits as they demonstrate healthy sending behavior — progressing through 8 defined stages without any manual action required.

Shared domain reputation is a collective asset. Previously, there was nothing stopping a new sender from arriving and damaging that reputation before anyone could react. This release shifts the platform from reactive to proactive — enforcing a trust-building period for every new sender, automatically and at scale, while giving users full transparency into their own limits and progression.

https://help.gohighlevel.com/support/solutions/articles/155000007790-lc-email-sub-account-rampup-smart-sending-graduation-shared-domain-reputation-protection

Every dashboard you've built on the web is now on your mobile app - the full set, not a slimmed-down version. Pipeline, deals, conversions, campaigns, team activity, and everything in between, live in your pocket. The same numbers your team is looking at on their laptops at the same moment.

Reliable dashboards used to be a desktop-only thing. The full range of dashboard types and widgets was only available on web, so if you wanted the real picture you had to open your laptop. The old mobile experience — — covered a narrow slice of that, and even there, customers ran into data discrepancies and missing numbers between mobile and web. Decisions had to wait, or get made on incomplete information. That's what we're fixing.

We've replaced with on the mobile app, bringing your full web experience over. The moment you open the module, your default dashboard loads automatically - no setup, no hunting around. From there you can:

And critically: Refresh intervals are handled for you, and there's no lag or drift between what you see on your phone and what your team sees on the web. One source of truth, two screens.

Right now, Mobile Dashboards is available in . Here's how to switch it on:

We're rolling this out to general access for everyone in about , so even if you don't flip the toggle now, it's on its way to you.

Campaign data used to live tucked inside Insights. We've broken it out into a dedicated module so you can track the status of every campaign in one focused place — no more digging through Insights to find what you're looking for.

Badges are now easier to access and manage with a dedicated space in the Client Portal.

Workflows now support the Add Note action for custom objects, so you can automatically save notes directly to custom object records.

When a workflow runs for a custom object, the Add Note action can create a note on that custom object record. This helps teams capture updates, context, or important details without switching back to the record manually.

Custom objects help teams manage more than just contacts. Adding note support makes it easier to track key updates directly on the records your team works with every day.

A consulting team can use a custom object workflow to add a note to a Project record when a milestone is completed.

The Add Notes workflow action now supports the latest contact note enhancements: note title and note color.

For contact notes, workflows can now create richer notes with an optional title and selected note color. Existing workflows continue to work because the new fields are optional.

This keeps workflow-created notes consistent with the updated Contacts notes experience, so teams can add more context and organize notes visually.

We’ve introduced a simple way for users to share feedback when uninstalling an app. This helps us better understand your experience and continuously improve the Marketplace for everyone.

Your feedback helps the Marketplace team:

Even a quick response goes a long way in making the ecosystem better for everyone.

Introducing quality signals on apps to improve transparency and help users choose with confidence.

We’ve introduced a set of improvements to make designing Certificates and Badges faster, more precise, and easier to use.

1) : Elements now highlight on hover, making it easier to identify and select items on the canvas

2) : Resize elements from the edge or corner you drag for more predictable adjustments

3) : Use standard shortcuts for faster editing:

4) : Paste content from external tools like Docs or OpenAI without formatting issues