One login. One navigation. One seamless experience.

Moving between Client Portal, Courses, and Communities used to feel like switching between separate products — different tabs, different navigation, constant re-orienting. We rebuilt it. Dashboard, Courses, Communities, Billing, Shared Files, Affiliates, and Account Settings now live inside one connected, branded customer home, rebuilt on a shared, modern architecture. This release also ships the new Communities UI as part of the unified experience.

This rewrite isn't just a new Client Portal — it's the shared foundation that finally puts GoKollab, Communities, Courses, and Client Portal on the same modern architecture. Features and UX flows that used to stop at product boundaries now work seamlessly across all of them. Cross-product journeys get dramatically simpler, and every future membership capability can be built once and work everywhere. This is the groundwork that makes the deeper, connected experiences on our roadmap possible.

Disconnected apps, repeated context switching, and inconsistent navigation — more time spent figuring out where to go next.

One unified experience with smooth movement between Courses, Communities, Client Portal, billing, files, and account settings. No more tab maze. No more starting over between sections.

The redesigned Dashboard gives customers an immediate overview of everything that matters to them, including:

Instead of acting as a simple landing page, the Dashboard now helps customers immediately continue their journey.

Customers can now access important business interactions without leaving the portal.

The new Communities UI is now part of the unified Client Portal experience.

Members can move between discussions, learning content, events, leaderboards, member directories, and community information without switching products or opening another application.

Community branding, channels, posts, featured content, member information, and engagement tools are now presented through a cleaner and more consistent interface

Courses now feel like a natural extension of the Client Portal rather than a separate destination.

Customers can discover courses, continue learning, view progress, access course content, and move between lessons while remaining inside the same branded experience

The redesigned Dashboard turns the Client Portal home into a real launchpad. Courses in progress, Continue Watching, Community activity, billing, and files surface right where customers expect them — so the first screen they land on immediately gets them where they want to go.

Move naturally between Courses, Communities, Dashboard, billing, and shared files. It all feels like one journey, not products stitched together.

Faster page loads and snappier transitions across desktop and mobile. On the new dashboard, content loads in ~0.4s and becomes interactive roughly a second sooner than before.

Smooth page-change animations make moving between sections feel polished and intentional, not jarring.

The redesigned dashboard and unified nav surface Courses in progress, Community activity, Continue Watching, Pinned Communities, billing items, and shared files at a glance.

From a redesigned login through Courses, Communities, billing, and files, your brand stays front and center.

Eligible public Course and Community pages are now SEO-ready, with search-friendly rendering, crawlable URLs, and page metadata. New public pages score 92–100 on Lighthouse SEO vs 75–85 on legacy. This helps businesses expand their reach, attract new audiences to their content, and turn public pages into a growth channel. Private, gated, and customer-only content stays protected.

Instead of targeting reviews by a fixed review age, you can now define an

Go to Reputation -> Settings -> Reviews AI -> Drip Campaign to enable this:

Reach out to us directly at reputation@gohighlevel.com to drop your feedback.

Communities has been rebuilt inside the Unified Client Portal and GoKollab, delivering a faster, more seamless experience for members and admins.

Communities now lives alongside Courses, Dashboard, Billing, Shared Files, Affiliates, and Account Settings within one branded portal—without unnecessary reloads or context switching.

Members can now move smoothly between community discussions and courses without leaving the unified portal.

The discussion feed has been redesigned to make content easier to discover, read, and engage with.

Admins can now manage posts directly from the discussion feed using the enhanced three-dot menu.

Community settings have been reorganized into dedicated sections, making groups easier to configure and manage.

Select to activate the new experience.

No migration is required. Existing community content, members, courses, and settings will automatically carry over.

You can now set a default phone number (SMS & WhatsApp) and email address for review requests at the location level. The selected sender is automatically used across:

Go to Reputation ->Settings -> Email (Phone/WhatsApp) Review Request to check this out:

Reach out to us directly at reputation@gohighlevel.com to drop your feedback.

We have introduced product-level billing separation for Conversation AI and Voice AI.

Previously, both Conversation AI  and Voice AI usage was billed under the legacy Conversation AI product. Following the product split, the legacy product has been separated into two distinct products.

Contacts now get notified the moment an admin shares a file with them through the Client Portal. Real-time notifications reach them across the Client Portal (Web) and the White Label mobile app — so newly shared documents never slip through the cracks. Contacts stay in control, too, and can manage these notifications right from their Client Portal preferences.

When an admin shares a file with a contact through the Client Portal, the contact automatically receives a notification letting them know a new file is available.

Contacts can decide whether to receive notifications for shared files by updating their notification preferences within the Client Portal.

Keep clients informed whenever important documents, contracts, invoices, or other files are shared — reducing missed updates and improving the overall client experience.

Once the file is shared, the contact receives an in-app notification and, if enabled, a push notification.

Businesses frequently share important files with clients through the Client Portal, but previously clients had no automatic notification that a new document had been shared. With file share notifications, clients are immediately informed when new files become available — improving visibility, reducing missed communications, and creating a more seamless client experience.

What's New

When you attach a SaaS plan or rebilling configuration to a sub-account that doesn't have a payment method yet, it's placed on hold until a payment method is added. You can now cancel that pending setup directly from the Manage Client page — select Detach plan or Disable rebilling on the on-hold banner, confirm, and it's removed.

Previously, canceling a pending plan or rebilling config meant disabling SaaS mode altogether — which also removed the sub-account's saved billing profile, so you'd have to re-enter it next time. Now you can cancel or swap a pending setup in a couple of clicks, and the customer's billing profile stays in place.

We've significantly improved how Prospecting and Marketing Audit Reports detect a business's Facebook profile.

Previously, Facebook profile detection relied primarily on publicly available data. This meant some businesses had missing or incorrect Facebook profiles, and users had no way to correct them, leading to less accurate audit reports.

With this release, we've strengthened detection accuracy through multiple data sources and added the ability to manually update a prospect's Facebook profile whenever needed.

Multi-layered facebook profile Detection

Facebook profiles are now identified using multiple sources instead of relying on a single public lookup. Detection now combines information from:

This significantly improves Facebook profile coverage and accuracy across Prospecting and Marketing Audit Reports.

Even with improved detection, public information isn't always perfect. You can now manually update a prospect's Facebook profile if it's missing or incorrect.

How to update it:

This update improves the overall quality and credibility of Marketing Audit Reports while giving agencies the flexibility to correct business information whenever necessary, ensuring every audit is generated using the most accurate Facebook profile available.

We're excited to announce that Email Actions are now available in Company and Custom Object Workflows.

Previously, workflow email actions were limited to contact type workflows. With this release, you can now send automated emails directly from workflows built on:

🚧 This feature is currently available in Beta.

We're excited to introduce Post Sync for LinkedIn and TikTok (Beta), allowing you to automatically import your published posts into Social Planner.

Once enabled, your recent posts are synced into the planner so you can view historical content, monitor performance, and manage your publishing history alongside scheduled posts all from one place.

LinkedIn Post Sync (Beta)

With LinkedIn Post Sync, you can:

TikTok Post Sync (Beta)

You can now:

Engagement metrics for LinkedIn and TikTok are refreshed every 24 hours, keeping your analytics up to date while staying within platform API limits.

LinkedIn

TikTok