Follow up on the latest improvements and updates.

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April 25, 2026

new

Introducing New Templates

We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customizable and professional, they streamline your workflow, saving you time and letting you focus on engaging your audience and driving results.
List of New Templates
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🚀 2 New Website Templates Published
  🚀
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Real Estate Consulting - 1
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🚀 1 New Email Templates Published
  🚀
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Beauty & Fashion - 1
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🚀 1 New Form Templates Published
  🚀
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Real Estate - 1
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🚀 1 New Survey Templates Published
  🚀
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Travel & Hospitality - 1
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🚀 4 New Social Templates Published
  🚀
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Automotive - 2
Travel & Hospitality - 2
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🚀 5 New Facebook Ad Templates Published
  🚀
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Insurance - Travel Insurance
Legal - Bankruptcy Law Firm
Marketing Agency - Digital Marketing
Medical - Chiropractor
Other - Non-Profits
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🚀 5 New Google Ad Templates Published
  🚀
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Other - Assisted Living Facility
Medical - Pharmacy
Marketing Agency - Affiliate Marketing Agency
Legal - Intellectual Property Law Firm
Insurance - Property and Casualty Coverage
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📣 30 New LinkedIn Ad Templates
 📣
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Business Coaching & Consulting - Career Coach
Creative - Web Designer
Finance - Bookkeeper
Marketing Agency - Marketing Agency
Business Coaching & Consulting - Business Coach
Finance - Tax Specialist
Marketing Agency - SaaS Company
Marketing Agency - Advertising
Marketing Agency - Content Creator
Real Estate - Architecture Designer
Finance - Banking
Insurance - Travel Insurance
Marketing Agency - Public Relations
Real Estate - Property Photographer
Business Coaching & Consulting - Financial Consulting
Creative - Interior Designer
Finance - Accounting Firm
Marketing Agency - CRM Software
Real Estate - Commercial Development
Business Coaching & Consulting - IT Advising
Finance - Financial Planner
Insurance - Business Insurance
Marketing Agency - Affiliate
Medical - Medical Billing
Real Estate - Property Inspector
Creative - Graphic Designer
Finance - Investment
Insurance - Commercial Insurance
Marketing Agency - Event Marketer
Real Estate - Property Investor
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🚀1 New Snapshot
 🚀
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Creative - Tattoo Shop

April 24, 2026

new

Mobile App

Whitelabelled Mobile Apps - New Screenshot Generator

✨

Creating stunning app store visuals just got a major glow-up

✨

We’re super excited to introduce Screenshot Generator inside App Customizer — your new go-to tool for crafting polished, branded, store-ready screenshots in just a few clicks 🚀

No more juggling tools
No more manual edits
No more last-minute design fixes

Everything now happens in one smooth, guided flow — from selecting device mockups to customizing and exporting final assets ⚡️

🌟

Why this is a big deal

Your app store listing = your first impression
Great screenshots = more trust + more installs 📈
Now you can create high-quality visuals faster, easier, and with consistent branding

🔥 Highlights

Multi-device magic
- Create screenshots for iPhone, iPad, and Android — all in one seamless flow 📲
Mix & match like a pro - Start with automock screens or upload your own to tell a richer story
Customize backgrounds, colors, gradients, fonts, and captions to match your brand perfectly
Real-time preview - See every tweak instantly — no guesswork, just perfection :relieved:
Export in one tap - Download everything as a clean, organized ZIP — ready to publish 🚀

👷‍♂️

How to use

Open Agency App Manager in Mobile App Customizer
Click Screenshot Generator
Step 1: Pick your devices :iphone:
Step 2: Select screens / upload images
Step 3: Customize styles & captions
Hit Download Assets 📦

📝 Good to know

Supports iPhone, iPad, Android ✅
Upload formats: PNG, JPG, JPEG, SVG ✅
Add up to 10 custom screenshots ✅
Export only what you select ✅
Files download locally for quick use ✅

💫

The takeaway

Creating premium app store screenshots is no longer a design-heavy chore — it’s now fast, guided, and beautifully on-brand ✨

Give it a spin and make your app stand out like never before 🚀

April 24, 2026

new

Ad Manager

Ad Manager public APIs

We’re excited to introduce

Public APIs for Ad Manager

, giving you the ability to

programmatically create, manage, and track campaigns

across

Facebook, Google, and LinkedIn

, all from a single place.

Whether you're an agency managing multiple clients or a business looking to automate your workflows, this release helps you

move faster, scale smarter, and reduce manual effort

✨ What you can do

Create & Manage Campaigns at Scale

Create and manage campaigns across Facebook, Google, and LinkedIn
Set up ad sets/ad groups, targeting, budgets, and creatives
Publish campaigns across multiple platforms in one unified flow

What this means for you:

Launch campaigns faster, standardize your setup, and manage everything in a more streamlined way, especially as you scale.

Connect Your Ad Accounts Easily

Connect and manage Facebook, Google, and LinkedIn ad accounts
Handle authentication and account linking seamlessly

What this means for you:

Spend less time on setup and more time on strategy. Easily manage multiple accounts without repetitive manual work.

Access Unified Reporting & Insights

Fetch campaign performance data across platforms
Track key metrics like impressions, clicks, spend, and conversions
View performance in a consistent, cross-platform format

What this means for you:

Get a clearer picture of what’s working, without jumping between different platforms.

💡

Why This Matters

All Your Ads, One System
- No more switching between multiple platforms. Manage everything from a single, unified layer.
Save Time with Automation
- Reduce repetitive manual work by automating campaign creation, updates, and reporting.
Launch Faster
- Go from idea to live campaign in minutes by integrating Ad Manager into your workflows.
Make Smarter Decisions
- Use consolidated data across platforms to optimize performance and improve results.
Built for Growth
- As your campaigns and clients grow, your workflows can scale with you — without increasing complexity.

🔥 What This Unlocks

With Public APIs, Ad Manager becomes more than just a tool, it becomes a platform you can build on. You can now:

Automate campaign workflows end-to-end
Build custom integrations with your existing systems
Create scalable processes for managing multiple clients or campaigns
Lay the foundation for advanced use cases like AI-driven optimisation

API documentation doc - https://marketplace.gohighlevel.com/docs/ghl/ad-manager/facebook-integration/

April 24, 2026

new

SaaS Mode

💰 New: Automatic Tax Collection for SaaS Subscriptions (Stripe)

You can now automatically calculate and apply taxes to your SaaS subscriptions using Stripe.
* only applicable to SaaS V1 plans and subscriptions
✅ What’s New
Automatic tax calculation based on your customer’s location
Support for inclusive and exclusive pricing:
 Include tax within your plan price, or add it at checkout
Ability to assign tax categories (tax codes) for accurate tax treatment
Flexible overrides at category level for different SaaS plans
💡 Why This Matters
Stay compliant with global tax laws (VAT, GST, Sales Tax)
Choose how taxes are displayed to your customers
Ensure accurate tax handling for different types of SaaS plans
Reduce manual effort and avoid billing errors
📍 How to Set It Up
Follow this guide to enable automatic tax collection:
👉 https://help.gohighlevel.com/en/support/solutions/articles/155000007358-configure-automatic-tax-collection-for-your-saas-subscriptions-using-stripe

April 24, 2026

new

SaaS Mode

Wallet

Global Tax Compliance for Reselling Products

Managing tax obligations across multiple jurisdictions is one of the most complex operational challenges for agencies reselling HighLevel. Knowing which states require sales tax registration, which countries charge VAT, how to classify different products, and how to generate invoices for sub-accounts, all while running a growing business, requires dedicated effort and expertise.

Watch Demo Video

To help with this, we have launched Global Tax Compliance, powered by Stripe Tax. This feature helps agencies configure tax collection, generate tax invoices, and access tax reports for sub-accounts across 100+ countries. It is designed to reduce manual overhead, but tax compliance ultimately remains the agency's responsibility throughout.

> Enable from

Agency Settings > Labs > Global Tax Compliance

to get started.

> ⚠️

Important Disclaimer

> Tax calculations in this feature are provided through Stripe Tax, a third-party tax service provider.

HighLevel makes no representations, warranties, or guarantees regarding the accuracy, completeness, or reliability of any tax calculations.

Your business is solely responsible for registering with all applicable tax authorities, verifying all tax calculations, and remitting collected taxes in compliance with local regulations. Always consult a qualified tax advisor before configuring or relying on this feature for compliance purposes.

How Stripe Tax Works

This feature is built on Stripe Tax, Stripe's tax calculation service. Understanding how it works helps you make informed decisions about whether it meets your specific compliance needs.

Each country handles tax on sold products and services differently. In the US, businesses deal with sales tax. Throughout Europe, it is called value-added tax (VAT). Canada and most Asia Pacific countries refer to it as goods and services tax (GST).

Tax applicability and rates vary by location and by the category of product being sold. For example, children's footwear is zero-rated in Ireland but adult footwear is not. Digital services are taxed at the standard rate in most EU countries, but e-books may be subject to a reduced rate. These rules differ across 100+ jurisdictions.

Stripe Tax uses the following data points to determine and apply tax rates:

Your business address:
Used to determine your domestic tax obligations and how cross-border transactions are classified.
Your tax registrations:
Which jurisdictions you are registered in determines where tax is applied.
Product tax codes:
How each product is classified (SaaS, digital service, telecommunications, etc.) determines the applicable rate in each jurisdiction.
Customer location:
The sub-account's billing address is used to determine which jurisdiction's rules apply to a transaction.
Customer tax status:
Whether a customer is a business (B2B) or consumer (B2C) can affect tax treatment, particularly in the EU.

Read the full Stripe Tax documentation

Who This Feature Is Designed For

US-based SaaS resellers

US sales tax rules vary significantly by state. Some states tax SaaS, others do not. Some tax SMS but not email. This feature allows you to configure tax collection per US state based on your Stripe Tax registrations, generate invoices for sub-accounts, and access reports to support your filing obligations. You remain responsible for determining where you have nexus, registering with the relevant state authorities, verifying calculations, and remitting collected tax.

Agencies reselling HighLevel in Europe

EU VAT compliance is complex, with country-specific rates and obligations such as OSS and IOSS for cross-border digital services. This feature supports EU VAT, OSS Union, OSS Non-Union, and IOSS configurations via Stripe Tax. It can help reduce manual invoicing overhead for agencies operating across multiple EU countries. Given the complexity of EU VAT rules, we strongly recommend consulting a VAT specialist before configuring and relying on this feature for compliance.

Global agencies and white-label SaaS businesses

If you operate across multiple countries, this feature allows you to configure tax collection for each jurisdiction where you have a Stripe Tax registration, covering 100+ countries. It is designed to reduce the manual effort of tracking, invoicing, and reporting tax across markets. Your obligations to register with local tax authorities, verify calculations, and remit taxes remain fully in place.

What's New

🌍 Multi-Jurisdiction Tax Registration

100+ Countries Supported:
Supports configuration for US state-level sales tax, Canadian GST/HST/PST at the province level, EU VAT across member states, OSS Union, OSS Non-Union, IOSS, and VAT/GST regimes across Asia Pacific, Latin America, the Middle East, and Africa, based on your Stripe Tax registrations.
Automatic Jurisdiction Sync:
Complete your registration in Stripe Tax and return to HighLevel. Your registered jurisdictions appear automatically.
Registration Status Tracking:
Each jurisdiction displays its current status: Active, Pending, Scheduled, or Expired.

⚙️ Two Collection Modes

Automatic:
Stripe Tax determines and applies tax rates to transactions based on your configuration. Note: Stripe Tax may apply additional per-transaction fees depending on your Stripe plan.
Manual:
All tax calculation, collection, invoicing, and remittance for that jurisdiction are handled entirely by the agency outside of HighLevel. The platform does not calculate or apply any tax for jurisdictions set to Manual mode.

⏱ Two Tax Treatment Options

On Recharge (Wallet Top-Up):
Tax is applied at the time a sub-account adds funds to their wallet, based on the sub-account's billing address and your active registration for that jurisdiction.
At Month End (Actual Usage):
Tax is applied at the end of the month based on actual product usage for the period. The amount is charged to the sub-account's wallet at the start of the following month. If the wallet balance is insufficient, it may go negative and trigger an auto-recharge.
Switching Treatments:
Switching between treatments is scheduled to a future date to avoid mid-period disruptions.

📦 Product Coverage

Usage-Based Products:
Configure tax for SMS, email sends, AI usage, phone calls, WhatsApp messages, and other consumption-billed products.
Subscription-Based Products:
Configure tax for recurring SaaS subscription plans. Configuration applies to new subscriptions created after setup. Existing subscriptions are not retroactively affected.
Marketplace Apps:
Configure tax for third-party apps from the HighLevel Marketplace individually or in bulk.

🏷 Product Tax Codes

Each product maps to a Stripe Tax Code used to classify it for tax purposes (SaaS software, digital services, telecommunications, etc.).
Use preset codes assigned by Stripe or customize per product.
Set a default tax code for products without a custom assignment.
Sync with Stripe at any time to pull the latest mappings.

Default Settings

Configure preferred collection mode, tax treatment, and product taxability as a company-wide default.

🧾 Tax Reports and Invoices

Tax invoices are generated per sub-account and jurisdiction for taxable transactions.
View, filter, and sort tax transactions by sub-account, jurisdiction, and month from the Tax Reports tab.
Download individual period reports or request a bulk ZIP file via email.
Sub-account owners can access and download their own tax invoices from their billing section.

How to Enable

Go to
Agency Settings > Labs
.
Toggle
Global Tax Compliance
on.
Go to
Agency Settings > Stripe > Tax Compliance
.
Ensure all sub-accounts have a valid billing address (including zip code) under
Billing > Payments > Billing Address
. This is required for jurisdiction matching to function.
Complete tax jurisdiction registrations in Stripe Tax. They sync to HighLevel automatically.
Click
Configure Tax
next to any jurisdiction to set collection mode, tax treatment, and taxable products.
Optionally configure
Default Tax Settings
to apply a consistent setup across all jurisdictions.
Review and accept the legal confirmation, acknowledging your responsibilities as outlined.

Your Responsibilities

Before enabling this feature, please review the following:

Tax registration:
You are responsible for determining where you are required to register and for completing all registrations with the relevant tax authorities.
Calculation verification:
Tax calculations are provided by Stripe Tax. HighLevel does not guarantee their accuracy. You are responsible for verifying that the amounts calculated are correct for your specific situation before remitting to authorities.
Tax remittance:
Collecting tax through this feature does not remit it on your behalf. You are responsible for filing returns and remitting collected taxes to the relevant tax authorities in accordance with local regulations.
Professional advice:
Tax obligations vary significantly by jurisdiction, business type, and product mix. We strongly recommend consulting a qualified tax advisor before configuring and relying on this feature.

Resources

April 23, 2026

new

E-Commerce Stores

Store Deletion Behavior Update

What’s Improved?

We’ve refined the store deletion experience to ensure safer and more predictable behavior across the platform. Deleting a store will now only remove store-related pages, without impacting the rest of your website.

This update eliminates the risk of accidentally deleting the entire website when attempting to delete a store.

Key enhancements include:

Scoped Store Deletion

Deleting a store from the Stores list will now remove only store-specific pages (Products List, Product Details, Cart, Checkout, Thank You).
Your main website pages (Home, About, etc.) will remain unaffected.

Consistent Behavior Across Entry Points

Deleting a store from Store Settings follows the same behavior — only store pages are deleted.
Ensures consistency regardless of where the delete action is triggered.

Website Deletion Remains Unchanged

Deleting a website from the Websites section will continue to delete the entire website, including any associated store pages.
Clear separation between “Delete Store” and “Delete Website” actions.

Improved UI Clarity

Updated delete confirmation messaging to clearly communicate that only store-related pages will be deleted.
Reduces confusion and prevents unintended data loss.

How to Use It?

Navigate to Stores and select the store you want to delete.
Click on the three-dot menu or go into Store Settings.
Click on Delete Store.
Type DELETE in the confirmation modal and proceed.

Key Points to Note:

Only store pages are deleted — website pages remain intact.
Applies consistently across all store deletion entry points.
To delete the entire website (including store pages), use the Delete Website option under Website Settings.
This update significantly reduces the risk of accidental full-site deletion.

Images:

April 23, 2026

new

Template Library

Template Library<>Marketplace Integration via Labs

🔍Overview:
Template Library is now integrated with the Marketplace, allowing users to install and sell templates in one place.
Browse, preview, purchase, and use templates or list your own to monetise all without leaving HighLevel.
❓Problem Statement :
Users had no way to discover, install, or monetize templates through a centralized marketplace.
Agencies couldn’t easily access premium templates, and creators had no streamlined way to distribute or sell their work.
🚀What We Did :
We integrated the Template Library with the HighLevel App Marketplace, enabling both template consumption and monetisation.
Added a Marketplace tab inside Template Library to browse and install templates
Enabled one-click template installation directly into Email, Funnel, and Website builders
Introduced template preview + purchase flow within Template Library
Enabled users/designers to sell templates via “Sell on Marketplace” option
Ensured seamless install via modal without leaving Template Library
✅Available To:
All agencies - via Labs
How to Activate:
Go to Labs under settings in agency view
Enable Template Marketplace Integration
🎯 Benefits :
New revenue: Sell and earn from your templates
More options: Access a wide range of templates
Faster setup: Install and use instantly
Creator friendly: Easy for designers to contribute
All in one place: Discover, buy, and use seamlessly
How to Discover
Go to Template library in agency view 
Or Go to App Marketplace templates section
To Install Templates:
Go to marketplace
Browse or search for templates
Click on a template to Preview
Click Install (complete payment if applicable)
Access the template in your builder under My Templates
To Sell Templates:
Select a template --> Click on preview 
Click on 3 dots → Sell on Marketplace
Submit your template for listing

April 23, 2026

new

E-Commerce Stores

Terms & Conditions Consent at Store Checkout

What’s New?

You can now add a

mandatory Terms & Conditions / Privacy Policy

consent checkbox to your Store Checkout, ensuring customers explicitly agree before completing their purchase.

This enhancement helps merchants stay compliant with legal requirements and aligns Store Checkouts.

Key Features:

Easy Toggle in Builder:
Enable/disable “Terms and Conditions” directly from the Checkout element settings.
Customizable Text:
Edit the label and add links for Terms & Conditions and Privacy Policy.
Mandatory Consent:
Checkbox appears before the payment button and is unchecked by default.
Payment Blocking:
Checkout is blocked with an inline error until consent is given.

How to Use It?

Open your
Store Builder
and edit the
Checkout Page
.
Select the
Checkout element
.
In the right panel, scroll to
Terms and Conditions
.
Toggle “
Enable Terms and Conditions
” ON.
Customize the text and insert links as needed.
Save and publish your changes.

Key Points to Note:

The checkbox is
mandatory when enabled
— checkout cannot proceed without acceptance.
Positioned at the
final step before payment
for maximum visibility.
Fully supported across
desktop and mobile
.
Helps meet
compliance requirements
(EU, UK, regulated industries).

Images:

April 23, 2026

new

Social Planner

Social Planner: Community now in Comment Management

We didn’t just manage social comments we brought community conversations into the same view. With this update, Comment Management now supports Communities, allowing you to view and reply to community comments directly from Social Planner.

No more switching tabs. No more missed conversations. Just one unified inbox for all engagement.

🚀 What’s new

Reply to Community Comments
You can now respond to community post comments directly inside Social Planner.
Manage conversations without navigating to the native community platform.

Profile Mentions Support

Mention community members in replies just like the native platform.
This keeps interactions natural and contextual.

Real-Time Sync with Native Platform

Edits made on the native platform automatically reflect in Social Planner
Always stay updated with the latest conversation context

Handle community comments alongside:

Facebook
Instagram
LinkedIn
Tiktok

All engagement workflows are now centralized in one place.

👷 How to use this feature

Go to Marketing → Social Planner → Comment Management
Open the Comments tab
View and reply to comments directly

💡 Why it matters

Respond faster to community conversations
Reduce context switching between tools
Maintain consistent communication across platforms
Improve member engagement and experience

📝 Notes

Attachments are not supported in replies
Course mentions and event mentions are not supported currently
Comment editing is not available from Social Planner
Edits made on the native platform will reflect in Social Planner
Maximum comment length: 8000 characters

April 22, 2026

new

Custom Object Templates - set up your CRM in one click

Setting up Custom Objects is now easier with Custom Object Templates: pre-built, industry-specific configurations you can apply in one click. Each template comes with ready-to-use custom objects, fields (organized into folders), and associations - so you can skip the setup and start operating.

What's New

Following pre-built industry specific templates are available :

🏡 Real Estate : Properties and Transactions
🛡 Insurance : Policies and Claims
🚗 Automotive : Vehicles and Service Orders
💻 SaaS : Subscriptions and Billing
🎟 Events : Events and Tickets
🐾 Pets : Pets and Pet Care
🏠 Home Services : Service Jobs and Projects

Each template includes:

Pre-configured Custom Objects with industry-relevant fields
Fields grouped into folders for cleaner navigation
Associations that connect records to the right contacts and companies

For Agency Admins

Custom Object templates are part of the existing Template Library, so the controls work the same way you already know. From Template Library → Settings, you can:

Hide or show Custom Object templates per sub-account
Hide entire categories globally to keep the experience focused on your niche

How to Use

Go to Settings → Objects
Add Custom Object → Use a template
Pick a template → preview it → click Import objects to apply.

Help Doc

: Custom Object Templates

→