We’ve integrated Meta’s Partner-Led Business Verification directly into HighLevel. Agencies and sub-accounts can now complete WhatsApp Business verification inside GHL—no more jumping to Meta Business Manager.

End-to-end in-app flow from the WhatsApp Settings page.

Document upload & submission to Meta via API—handled by GHL.

Live status tracking (Pending, Approved, Rejected) with clear rejection reasons and built-in resubmission steps.

Unified visibility: see and manage verification status at both agency and sub-account levels.

⚡ Faster onboarding: cuts verification time by up to 40%.

📈 Higher messaging limits: unlocks movement from 250 → 1,000+ business-initiated conversations/day.

📞 Scale phone numbers: verified businesses can register up to 20 WhatsApp numbers.

🛟 Fewer support tickets: no more stalled or abandoned Meta flows.

Go to Settings → WhatsApp → Business Verification.

Click Start Verification, choose the business to verify (agency or sub-account).

Upload required documents (e.g., legal name, address, proof of business).

Submit—we send everything to Meta via Partner-Led APIs.

Track status in real time. If rejected, review the reason, fix the issue, and resubmit in the same screen.

Smoother onboarding with zero context switching to Meta Business Manager.

Faster access to advanced WhatsApp API features and higher limits → better adoption and ROI.

Lower churn risk: simpler, reliable verification helps customers scale WhatsApp with confidence.

Start your verification today—directly in GHL—and unlock higher limits, more numbers, and a faster path to WhatsApp success.

We’ve introduced an automated SMTP approval system to improve security, reduce support dependency, and enhance the user experience. This system ensures that only legitimate sub-accounts gain access to SMTP to avoid potential abuse.

To enable this: Go to> Settings -> Email Services -> Dedicated domain and IP -> Click on the Ellipsis (⋯) of the respective (sub)domain -> SMTP Settings -> Create new SMTP user

Managing markup across multiple marketplace apps just got a whole lot faster! Agency admins can now apply bulk markup updates across multiple apps simultaneously, saving time and reducing the likelihood of missing individual updates.

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We’ve enhanced our to now support . This brings Uberall entities in line with a complete listings setup, ensuring agencies and businesses can manage their most critical platforms directly within HighLevel.

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This feature is live on production for all agencies using Uberall Listings. Simply visit your entity’s Listings Overview page to begin connecting GBP and Facebook accounts today.

To know more about Online Listings and how you can resell it to your clients, click here 👈🏻 Have some suggestions for Online Listings? Simply post your ideas in our 💡 Ideas Board, and we will prioritise your suggestions!

We’ve introduced a is activated.

This guided experience helps users complete essential configuration steps to get their WordPress site up and running—faster and with greater confidence.

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To know more about the WordPress Hosting, and how you can resell it to your clients, click here Have some suggestions for WordPress Hosting? Simply post your ideas in our Ideas Board, and we will prioritise your suggestions!

You've just taken the first steps toward unlocking the full power of your WordPress hosting experience with HighLevel. Whether you're starting from scratch or migrating an existing site, the Setup Guide was designed to get you live faster, safer, and smarter.

We’re excited to announce that Voice AI APIs are now public, giving you direct programmatic access to configure agents, manage actions, retrieve call data, and integrate webhooks into your workflows.

This elevates Voice AI from a product feature to an extensible capability that can be integrated directly into your workflows and applications.

Instead of limiting Voice AI to in-app controls, you can now:

You can now assign dedicated sending domains specifically for Calendar emails! This enhancement gives you better control over your appointment-related email deliverability.

Navigate to Sub-account Settings → Email Service → SMTP Service → Domain Configuration to set up dedicated domains for:

✅ Better Deliverability - Separate domains for calendar emails

✅ Load Distribution - Split traffic across up to 5 domains per category

✅ Reputation Protection - Isolate calendar emails from other communications

✅ Flexible Allocation - Percentage-based distribution control

Note: This feature is available for LC Email Users.

We've improved how email addresses work with shared domains to boost your deliverability and sender reputation!

Starting August 26th, all new agency sub-accounts using shared domains (including GHL-owned domains) benefit from automatic email address optimization.

When you set up email campaigns, your from addresses are now automatically formatted to work seamlessly with your configured shared domain. For example:

Your from address: support@yourbusiness.com

Your shared domain: mg.msgsndr.com

Optimized sending address: support+yourbusiness.com@mg.msgsndr.com

✅ Better email deliverability

✅ Improved sender reputation

✅ Automatic optimization - no setup required

✅ Works with all GHL email features

This enhancement applies to all new agency sub-accounts created after August 26th. Existing setups remain unchanged.

🔬 Coming Soon: We're bringing this same enhancement to existing agencies in our Labs environment within the next 2 weeks, so you can test it before full rollout!

Ready to experience better email performance? This feature is already working behind the scenes for all new accounts created after August 26th! 🎉

Note:

If using SMS: