We’ve launched a brand new Reviews Overview Dashboard in Labs to give you deeper insights into your reputation performance—all in one place.

Track average ratings and total reviews over time

Visualise trends with interactive charts (monthly/yearly views)

Filter data by specific pages and review sources

Get more granular insights into where your reviews are coming from

Instantly generate concise AI summaries of customer feedback

Filter by selected sources, pages, and date ranges

Understand customer perception with positive, negative, and neutral breakdowns

Apply custom date ranges across all widgets for deeper analysis

Do drop a feedback in Labs or reach out to us directly at reputation@gohighlevel.com or reshma@gohighlevel.com

Improved border settings in Page Builder to give you more control and a more consistent editing experience.

This update replaces older border controls with one improved border settings panel across supported elements.

Hey there! 👋

We've shipped a round of improvements to the Preference Management module based on your feedback. Here's what's new 👇

We've removed the pre-set "One-on-One" subscription type from new configurations. You now start with a clean slate and full flexibility to define categories that actually match your business.

Ever wondered which emails your preference settings apply to? We've added a helpful inline note right on the settings screen — "Preference settings only apply to transactional & notification emails." No more guesswork. 🎯

Made a typo? Changed your mind? Subscription category names are now fully editable after creation — no need to delete and start over.

Need more room to be descriptive? The character limit for subscription category names has been bumped up to 100 characters. Name away! 🏷️

We've tightened things up so your preference settings don't get updated accidentally. Changes now require explicit confirmation before saving — so you're always in control. ✅

If all your preference categories are archived, you'll no longer see a blank or confusing screen. We now show a clear, guided zero-state with next steps so you always know where you stand.

→ "One-on-One" type removed from defaults

→ Scope note added for email types

→ Category names editable post-creation

→ Increased to 100 characters

→ Accidental save prevention added

→ Graceful handling for archived preferences

Overview : We've extended the Chat Widget A2P registration flow to support Sole Proprietor accounts, with automatic use case detection and pre-filled templates.

What's new:

Previously: Sole Proprietor accounts had no path through the simplified Chat Widget registration flow and had to be registered through the self-serve flow.

Why it matters: Sole Proprietors can now complete A2P registration through the same quick, streamlined flow available to standard registrations — reducing setup time and compliance risk.

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30th of March, 2026

You can now receive incoming calls even when the caller’s number is hidden (private / anonymous caller ID). This helps you avoid missing real leads who choose not to show their number, while the product still handles those calls in a controlled way instead of blocking them outright.

You can enable this under sub-account settings > Phone system > Voice > Other settings > Inbound calls > Allow private calls

These contacts will be saved with the name "Private caller from <country code> at <timestamp>" along with a tag "private phone number" for easy identification.

TikTok Support in Comment Management. You can now manage and reply to TikTok comments directly inside Social Planner.

TikTok comments now appear alongside other platforms in the Comment Management inbox, allowing:

View TikTok comments alongside other platforms. Reply directly from the unified inbox

You can now access your Brand Board colors directly from the Builder color picker, making it easier to keep designs consistent across your pages and forms.

With this update, teams can quickly apply saved brand colors, open Brand Settings to add new custom colors, and use those colors in the Builder without manually copying hex codes.

We’ve by ensuring your appointments stay in sync — even after disconnections or changes.

Previously, if your calendar integration was disconnected, any appointments created during that time would not sync to your third-party calendar unless manually updated. This could lead to missed meetings, confusion and extra effort.

With this update, all relevant appointments are now automatically synced when your calendar connection is restored or updated.

You can now , giving you .

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