Changelog
Follow up on the latest improvements andΒ updates.
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new
improved
Calendar
Rentals is Now Live for Everyone!
π§ Overview
We're excited to announce that
Rentals is now live for everyone!
πRentals is a powerful new addition to our scheduling suite, purpose-built for businesses that manage bookable inventory like equipment, vehicles, spaces, vacation properties, event setups, and more.
Unlike traditional appointment scheduling, Rentals is designed for duration-based, inventory-driven bookings β giving you full control over availability, pricing logic, booking types, and multi-item checkouts.
Whether you rent by the hour, day, week, or month, Rentals gives you the flexibility to model your real-world business accurately.
π Whatβs New?
β
Customizable Listings with Variants & Inventory
- Create listings for each rental offering and configure:
- Pricing per hour/day/week/month
- Quantity tracking
- Variants (e.g., size, type, configuration)
- Lead time, buffer time, booking window rules
β
Inventory Tracking & Availability Control
- Control how many units of each listing are available at any given time.
- The system automatically:
- Checks availability across selected dates
- Prevents overbooking
- Blocks unavailable inventory
β
Flexible Pricing Models
- Configure pricing that fits your business with support for:
- Hourly, daily, weekly, and monthly rentals
- Day-based pricing
- Seasonal pricing
- Tiered pricing by duration and quantity
- Security deposits
β
Flexible Booking Types
Choose how customers book based on your business model:
- Date & Time Selector β Ideal for hourly and short-term rentals
- Date Selector Only β Perfect for day-based or night-based rentals
- Fixed Duration Bookings β Offer predefined packages (e.g., 4-hour rental, 3-day bundle, 5-day bundle)
Each listing can define its own booking behavior.
β
Multi-Item Bookings
Customers can book multiple rental listings in a single checkout β perfect for bundles, event setups, or combined equipment rentals.
β
Customer Booking Page
Offer a dedicated customizable public-facing booking page that:
- Displays listings and categories
- Shows real-time availability
- Offers a smooth booking experience
This gives rental businesses a streamlined and professional booking experience.
β
Flexible Booking Management (Admin Experience)
Rentals includes a full booking management system:
- Create bookings or blocked slots manually from in-app
- Add multiple listings within one booking
- Modify dates, duration, quantity, or pricing
- Automatically generate invoices for every booking
- Collect payments in-app
- Track booking lifecycle
- View and manage all bookings from Appointment List View or Calendar View
β
Dedicated Rentals Calendar View
A purpose-built calendar lets you:
- View bookings across all listings in a unified grid
- Identify bookings by status with color coding
- Filter by listing, category, booking status, or payment status
- Open and manage bookings directly from the calendar
- Manage all rental operations from one centralized view.
βοΈ How to Get Started
- Rentals will be enabled by default for all the newly created locations.
- Rentals will not be automatically enabled for existing locations.
To enable (or disable) Rentals for one or more locations:
- Go to Agency View > Subaccounts
- Select location(s)to enable/disable Rentals for
- Click on Setup Calendars
- Togglethe Rentals moduleOnorOff
Start Using Rentals
Once enabled:
- Navigate to Calendars β Calendar Settings β Rentals
- Create your first Rental Listing
- Configure pricing, inventory, availability, and booking settings
- Configure business-level settings in Global Settings
- Preview your Customer Booking Page
- Start managing bookings from Appointments List Viewor theRentals Calendar View
π― Why This Matters
Rentals enables you to:
- Offer hourly, daily, weekly, and monthly rentals
- Manage inventory, quantities, and variants with confidence
- Support multi-item bookings in a single checkout
- Handle payments, invoices, and blocked slots in one place
- Sync availability with external platforms via calendar sync functionality
- Run your rental operations without relying on third-party tools
- Expand into industries like vacation rentals, equipment rental, event businesses, vehicle rentals, coworking spaces, mobility services, and more







new
E-Commerce Stores
Two-Step Checkout for Ecommerce Stores
Whatβs New?
Store owners can now choose between One-Step Checkout and Two-Step Checkout from the Checkout elementβs Form Options in the Builder.
With Two-Step Checkout, customers first enter their contact details, shipping followed by billing, payment, and order review in the second step.
- Checkout Type Selection
- New Checkout Type setting available for the Checkout element.
- Options include: One-Step Checkout, Two-Step Checkout
- Two-Step Checkout Flow
- Step 1: First Name, Last Name, Email, and Phone Number, Shipping
- Step 2: Billing, payment, order review, and place order
- Default Behavior
- One-Step Checkout remains the default.
- Existing checkout pages will continue to work as they do today.
How to Use It?
- Open the Store Builder and edit the Checkout Page.
- Select the Checkout element.
- Go to Form Options in the settings panel.
- Choose One-Step Checkout or Two-Step Checkout.
- Save and publish the page.
Key Points to Note:
- Two-Step Checkout helps capture customer contact & shipping details earlier.
- Customers can proceed to Step 2 only after valid Step 1 details are entered.
- The setting works at the Checkout element level, so different pages can use different checkout types.
Images:








new
Mobile App
Contacts
Contacts just got faster and clearer - Mobile App
Contacts on mobile now faster to navigate, consistent design, and easier to manage.
What's Updated
- Contact list - New header, search, smart list picker, swipe actions, and refreshed empty states
- Contact card - Redesigned profile card with avatar, owner, followers, and tags in one scannable layout
- Profile header - Edit button front and center (one tap) plus a menu for Share, Do Not Disturb, and Delete
- Details tab - Search within fields and folders; filters to show all, hide empty, or show only empty; inline editing
- Folder structure - Expandable folders with tap-to-edit on any field, search highlighting, and copy/map actions
- Contact tabs - Activity, Tasks, Notes, Appointments, Payments, Docs & Files, and Opportunities all updated; Tasks and Opportunities show counts on tabs
- Create & edit - Refreshed forms, tag editor, Do Not Disturb settings, automations, and profile photo options
- List interactions - Swipe for Call, Message, Share, Delete, and More (copy name, email, phone, address, or all details)
How this helps you
- Edit is one tap away - no more digging through menus
- Swipe to act from the list - Call, message, share, or copy without extra steps
- See what needs attention - Task and Opportunity counts on tabs show what's pending
- Find fields faster - Search within a contact and filter to show or hide empty values
- Copy and map without friction - Tap fields to copy; open addresses in Maps
- Folders flow into editing - Expand and edit custom fields without losing context
- Profile photo on your terms - Add, update, or remove from camera or gallery
- Everything matches the app - List, profile, edit flows, and tabs all use the same design
How to Get Started
Open Contacts, browse or search, swipe left for quick actions, tap a contact to view the profile, and use the Edit button in the header. Tap any field under Details to edit inline, use the menu for additional options, and customize what you see with search and filters.
π οΈ What's Next
Contact customization:
will now be respected soon on the mobile app, which respects the fields you want to hide and order to tabs shown - once set up on web will flow seamlessly on mobile app too.Available now on iOS and Android.
Roll-out & Availability
| Available Version | 4.19.1 (build 833) |
| Status | Public |
| HighLevel | β
|
| LeadConnector | β
|
| WL App | β
|
| Platforms | iOS & Android |
π¬ We Want to Hear From You!
Speak with us: https://speakwith.us/nikhilsatish
PM email: nikhil.siddasamudra@gohighlevel.com







new
improved
Client Portal
Workflow Trigger for file uploads via Client Portal
Overview:
Summary of the Release
HighLevel now supports a new workflow trigger, Client Portal File Uploaded, allowing businesses to automatically initiate workflows whenever a contact uploads a document through the Client Portal Shared Documents experience.
What's New? / Key Features / Benefits
New Workflow Trigger: Client Portal File Uploaded
Automatically trigger workflows when a contact uploads a file through the Client Portal Shared Documents experience.
How to Use?
- Navigate to Automation β Workflows.
- Create a new workflow or edit an existing workflow.
- Add the trigger Client Portal File Uploaded.
- Configure the workflow actions as relevant.
- Publish the workflow.
How to share a file with a client through Client Portal
- Navigate to a specific contact.
- Click the Files icon from the right-side navigation panel.
- Upload a file.
- Select the Upload to Client Portal checkbox.
- Save the file.
- The file will become available to the contact within their Client Portal.
-
How to upload a file as a Client Portal user
- Log in to the Client Portal.
- Navigate to the Shared Documents section.
- Click Share File.
- Upload a single file or multiple files (up to 10 files at a time).
- Submit the files.
Multiple file types are supported. Once uploaded, the Client Portal File Uploaded workflow trigger will fire automatically.
This feature closes that automation gap by enabling businesses to:
- Eliminate manual monitoring of uploaded documents
- Reduce operational delays
- Improve compliance and review processes
- Ensure no important uploads are missed
- Create seamless document-driven customer journeys
- Accelerate onboarding and approval workflows


new
Certificates
Multiple download formats for Certificates & Badges
You can now download your Certificates and Badges in the format that best fits your needs.
π What's New?
π₯ Multiple download formats
- PDF for professional printing and high-quality documents
- PNG for high-quality images with transparency
- JPG for email, websites, and social media sharing
π
Available for both Certificates & Badges
- Download options are now supported across both credential types for a consistent experience.
β
Why It Matters?
- Print certificates in a professional format
- Share credentials more easily across different platforms
- Choose the format that best suits your workflow
- Gives creators and learners greater flexibility when using their credentials
More enhancements to the credential experience are coming soon π


We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customizable and professional, they streamline your workflow, saving you time and letting you focus on engaging your audience and driving results.
List of New Templates
------------------------------------------------------
π
1 New Website Templates Published
π------------------------------------------------------
Medical - 1
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π
1 New Form Templates Published
π-----------------------------------------------------
Home Services - 1
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π
8 New Social Templates Published
π-----------------------------------------------------
Home Services - 2
Financial - 2
Health & Wellness - 2
Business Coaching and Consulting - 2
-----------------------------------------------------
π
2 New Facebook Ad Templates Published
π-----------------------------------------------------
Restaurant and Bar - Steak Restaurant
Travel & Hospitality - Bed & Breakfast
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π
5 New Google Ad Templates Published
π-----------------------------------------------------
Other - Feed the Hungry Charity
Medical - In-Home Health Care
Marketing Agency - Visual Advertising Agency
Legal - Real Estate Law
Insurance - International Travel Insurance
-----------------------------------------------------
π
5 New LinkedIn Ad Templates Published
π-----------------------------------------------------
Marketing Agency - SaaS Company
Real Estate - Real Estate Agent
Real Estate - Property Management
Marketing Agency - CRM Software
Business Coaching & Consulting - IT Advising
------------------------------------------------------
π£
1 New Snapshot
π£------------------------------------------------------
Other - Phone Repair Shop



















Overview:
A quick recap β the White-Label Desktop App lets agencies build, brand, and ship their very own desktop application to their customers across macOS, Windows, and Linux.
But building the app was only half the story. The missing piece? Getting it into the hands of the people who actually use it β the sub-account users.
Thatβs exactly what this release solves. Introducing the White-Label Desktop App Download Banner!
Once an agency builds and publishes their White-Label Desktop App, they can now promote it straight to their sub-accounts. A download banner appears inside the sub-account, letting end users grab the agencyβs very own desktop app in a couple of clicks β no shared links, no manual hand-offs.
This closes the loop on the White-Label Desktop App journey: agencies build it, flip one toggle, and their users start downloading. :repeat:
Agency-Controlled Promotion
- Agencies decide when their app gets promoted via a Promote toggle on the Desktop App Customizer.
- The toggle only takes effect once the app is in a PUBLISHED state β so users are never pointed at an app that isnβt ready.
OS-Aware Download Experience
Hereβs the part we love :heart: β when an end user opens the download banner, the hero section automatically reflects the operating system theyβre currently on. A Mac user sees the macOS app front and center; a Windows user sees Windows; a Linux user sees Linux.
The remaining platforms are still available right below as secondary options, so nobody is ever boxed in:
β’ macOS
β’ Windows
β’ Linux
All links are served live from the latest published build.
How to get started:
- Navigate to the Agency Dashboard
- Open the Desktop App tab
- Ensure your app is built and PUBLISHED
- Flip the Promote toggle to ON
- Your sub-accounts will now see the download banner β and the download opens with their OS front and center
Whatβs next?
- Multi-tab/Multi-window support
- Listing in Mac AppStore and Microsoft Store
- Improve App performance




new
improved
Users & Permissions
Password Compliance Enforcement
Phase 1: Users Password Compliance Enforced Across All Entry Points
Overview
As part of our ongoing commitment to strengthening platform security and maintaining compliance with updated security requirements, we have begun rolling out enhanced password security standards across the platform.
Whatβs new?
Password complexity validations are now live across all key entry points on the platform. Users will be required to set passwords that meet the following requirements:
- Minimum 12 characters
- At least one uppercase letter (AβZ), lowercase letter (aβz), number (0β9), and special character (e.g., !, @, #, $)
This has been enforced across the following flows. Image reference have been provided for more clarity.
- Signup/Activation

- Password Reset & Forgot Password

- Profile Update

- Edit User Info

Effective 4th June 2026, this applies to all new users and any existing users who change their password.
improved
SaaS Mode
Sub-account Billing -> Invoice list: Clearer, Smarter, More Useful
We've updated the invoice list in sub-account billing to make it significantly easier to understand your charges at a glance.
β
What's New
- See What You Were Charged For β Instantly
The invoice list now shows product names instead of raw invoice codes in the Products column. For invoices with multiple items, you'll see the first product name and a count of additional items β hover over it to see the full list.
- Cleaner Invoice Table
The old Invoice ID column has been removed. In its place, a Transaction ID is shown (truncated for readability) with a one-click copy icon so you can grab the full ID whenever you need it.
- Review Invoices Without Auto-Downloading
Clicking "View" on an invoice now opens a detail panel instead of immediately downloading a PDF. From there you can review the amount, payment method, status, and line items β then choose to View in Stripe or Download Invoice on your own terms.
- Know What's a Platform Charge vs. an External Charge
Invoices and products that come from outside the HighLevel platform are now clearly labeled "External", so you can immediately tell the difference between your platform subscription and any third-party charges.
π‘
Why This Matters
These updates reduce guesswork when reviewing your billing history. You can now identify charges instantly, review invoices without unintended downloads, and clearly see where each charge originates.


You can now customise the label on your Payment Link's checkout button β go beyond "Pay," "Book," or "Donate" with any text that fits your brand and offer. No code, no workarounds β just type it in and publish.
The Challenge
Your payment link is the last thing a customer sees before they commit. But until now, you were stuck choosing from three generic button labels β Pay, Book, or Donate. If your offer is a subscription, a registration, a membership, or anything in between, those labels just didn't fit. A mismatched CTA creates friction, and friction costs conversions.
β¨ Our Solution
The Payment Link builder now includes a custom button text field under Advanced Options. Pick one of the default labels β or type in any label up to 50 characters. Your custom text appears instantly on the checkout preview, so you know exactly what your customers will see before you share the link.
π How This Supercharges Your Business
- Convert more buyers: A CTA that matches your offer reduces hesitation at checkout.
- Stay on-brand: Use the exact language your audience responds to β "Claim Your Spot," "Subscribe Now," "Get Instant Access," and more.
- Move faster: No need to work around generic labels with product naming hacks. Change your button text in under 30 seconds.
- Works across every use case: Courses, events, services, memberships, donations β one builder, any CTA.
π οΈ How to Get Started
- Open your Payment Link builder β Go to Payments β Payment Links and open an existing link or create a new one.
- Scroll to Advanced Options β Under "Call to action for payment link button," open the dropdown.
- Choose a default or go custom β Select Pay, Book, or Donate β or click the custom text field and type your own label (up to 50 characters).
- Preview and publish β Your button text updates live in the checkout preview on the right. Hit Save when you're happy.
Good to Know
- Custom button text is available on all Payment Link types.
- Maximum 50 characters for custom labels.
- Available on Web (Payment Link builder). Customers see the custom text on all devices.
- Changes apply to new sessions; customers already on a checkout page will see the previous label until they refresh.


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