Changelog
Follow up on the latest improvements and updates.
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new
improved
QR Codes
Smarter, Customizable QR Code Profile & Business Cards
We're excited to introduce a major update to our QR Code Profile & Business Cards, bringing a refreshed look, powerful customization options, and new ways to connect with your audience.
✨ What's New
🎨 Modernized Profile & Business Card Design
We've completely refreshed the design of our existing Profile and Business Cards to give them a cleaner, more modern, and professional appearance—helping you make a stronger first impression.
📲 Built-in "Save Contact" Button
Every Profile and Business Card now includes a Save Contact button by default, allowing visitors to instantly save your contact information directly to their device with a single tap.
🎨 Personalization & Styling Options
Your digital card is now more customizable than ever:
- Cover Images: 🖼️ Upload your own custom Cover Image or choose from our professionally designed templates.
- Custom Color Palette: 🎨 Personalize specific page elements, including:
- Page background
- Text
- Icons
- Buttons
- Button text
- Minimalist View: 🏷️ Hide icon labels using a new toggle for a cleaner look.
🔗 Custom Links Support
Add custom links to your Profile or Business Card to share:
- 🌐 Websites
- 📅 Calendar booking links
- 💼 Portfolios
- 📱 Social profiles
- 📄 Landing pages
Each custom link can be assigned a matching icon using our built-in Icon Picker, making your card both functional and visually engaging.
🤝 Exchange Contact Forms & CRM Lead Tracking
Collect visitor information directly from your digital card:
- Form Builder: Create a brand-new Exchange Contact form using our built-in form, or select an existing HighLevel form.
- Seamless Editing: The form builder opens in a 90% screen popup, letting you customize without leaving the QR Code Builder.
- Custom Call-to-Action: Rename the Exchange Contact CTA button to match your branding.
- CRM Integration: When visitors share their details, a new contact is automatically created in your CRM. The activity log tracks that the lead originated from your Profile or Business Card.
⚡ Smart Automation Toggles
Streamline contact capture using two new optional automation settings:
- 📄 Open Exchange Contact Form by Default: Automatically displays the Exchange Contact form as soon as someone opens your card.
- 📥 Automatically Download Contact Info: Downloads your contact info directly onto the visitor's device as soon as they land on your card.
🎯 Key Highlights
- ✨ Brand-new modern designs for Profile & Business Cards
- 📲 Default "Save Contact" functionality
- 🎨 Extensive styling and branding customization (cover photos, colors, label toggles)
- 🔗 Custom links support with an integrated Icon Picker
- 🤝 Integrated Exchange Contact forms with HighLevel CRM tracking
- ✏️ Editable CTA text for contact exchange forms
- ⚡ Smart automation options for automated downloads and form popups
💡 How It Works
- Open the QR Code Builder.
- Customize your Profile or Business Card using the new styling options.
- Add your custom links and assign icons.
- Configure your Exchange Contact form (built-in or existing HighLevel form).
- Enable optional automation toggles if desired.
- Publish your QR Code and start sharing your upgraded digital business card!
📝 Note: All new customization options are available directly within the QR Code Builder. Existing Profile and Business Cards will need to be updated manually to take advantage of these new capabilities.














improved
Email System
Contacts
Some email types are now exempted from DND
We've updated our email delivery logic so that three critical email types are no longer skipped when a contact is marked as Do Not Disturb (DND):
- Payments (Invoices)
- Calendar notifications
- System Notifications
Why this change?
Previously, marking a contact as DND would also block these transactional and time-sensitive emails meaning important information like invoices, calendar updates, and system alerts could go undelivered. Since these emails are essential for account and operational continuity (not marketing or promotional in nature), we've exempted them from DND rules to ensure contacts never miss critical communications.
Note
: This change only applies to the three email types listed above. All marketing and promotional emails continue to fully respect DND settings as before — this is not a blanket bypass of the DND preference.
new
Ad Manager
Ask AI
🤖 Ad Manager × Ask AI: Build & Manage Ad Campaigns
We didn't just add AI to Ad Manager, we made campaign management conversational. ✨
With the new Ad Manager × Ask AI integration, you can create, manage, and analyze Meta and Google Ads simply by describing what you want to achieve. From campaign creation to performance insights, Ask AI helps you get more done without navigating multiple screens.
🚀 What’s New
- Create campaigns conversationally - AskAI can collect campaign requirements, configure the supported settings, and create campaigns for review. Supported campaign types include:
- Meta: Lead Generation, Website Traffic, Engagement, and Sales
- Google: Search and Demand Gen
Campaigns are created as drafts and are published only after explicit user approval.
- Manage existing campaigns - Users can ask AskAI to:
- List and filter campaigns across supported platforms
- Review campaign details and performance
- Edit supported campaign settings
- Clone, pause, resume, or delete campaigns
- Republish campaigns after making changes
- Confirmation is required before publishing or performing destructive actions.
- Create and manage audiences - AskAI supports key audience workflows, including:
- Meta: Custom, lookalike, website, Page engagement, lead-form, and Smart List-based audiences
- Google: Customer Match, website visitor, lookalike, interest, custom, and Demand Gen audience segments
AskAI can also retrieve the available audience sources and help users select the right option without manually locating IDs.
- Access campaign resources - AskAI can retrieve supporting resources required during campaign setup, including:
- Meta Pages and Instagram accounts
- Meta datasets, pixels, lead forms, and conversation forms
- Google conversion actions, conversion goals, and campaign assets
- Keywords, interests, locations, languages, and demographic targeting options
- Understand campaign performance - Users can request performance data for campaigns, ad groups or ad sets, ads, and keywords over a selected date range. AskAI can present the results as:
- Performance summaries
- Metric breakdowns
- Trend graphs
- Campaign improvement suggestions
- Connect advertising accounts - AskAI can guide users through the Ad Manager account-connection and authorisation flow for supported advertising platforms. Existing Ad Manager permissions, subscription rules, account access, and platform compliance requirements continue to apply.
User Control and Safeguards
AskAI is designed to assist users without making critical advertising decisions independently.
- Campaigns are saved as drafts by default.
- Publishing always requires explicit approval.
- Deleting campaigns, removing Pages, and disconnecting accounts require confirmation.
- Meta Special Ad Category requirements are enforced.
- Existing role and permission checks continue to apply.
- Unsupported actions redirect users to the relevant Ad Manager interface.
👷 How to use this feature
- Open Ask AI in HighLevel
- Describe the advertising task you'd like to complete
- Provide any additional details requested
- Review the generated campaign or proposed action
- Approve the action to complete it
Example prompts:
"Create a Meta lead generation campaign."
"Build a Google Search campaign for my website."
"Show my active campaigns."
"How can I improve this campaign?"




💡 Why it matters
- Launch campaigns faster with AI-guided setup
- Manage campaigns, audiences, and reporting from one conversation
- Reduce manual navigation across Ad Manager
- Stay in control with draft-first creation and approval-based publishing
- Simplify advertising workflows for agencies and businesses
📝 Notes
- Supports Meta Ads and Google Ads
- Campaigns are created as drafts and require approval before publishing
- Destructive actions (delete, disconnect, publish) always require confirmation
- Existing Ad Manager permissions and platform compliance rules continue to apply
- LinkedIn Ads, Workflows, Templates, and Snapshots are not included in this release
new
E-Commerce Stores
Improved Abandoned Checkouts with Export, Filters & Notifications
What’s New?
Abandoned Checkouts page has been redesigned with the High-Rise UI and new tools to help store owners find, manage, and export abandoned checkout data more efficiently.
- Export CSV: Select individual, multiple, or all records on the current page and export customer, cart, product, activity, and recovery details.
- Search & Filters: Search by customer name or email, and useAdd filterto filter byEmail Status, Recovery Status, or Date Range.
- Configure Notifications: Quickly access Abandoned Cart Notification Settings from the new CTA.
- Improved Experience: Updated empty states, loading states, pagination, and responsive design.
- Shareable Recovery Link: Open an abandoned checkout to copy and share its checkout URL directly with the customer, helping them quickly return and complete their purchase.
How to Use It?
- Go to Payments > Orders > Abandoned Checkouts.
- Search or filter the required records.
- Select the checkouts and click Export CSV.
- Use Configure Notifications to manage abandoned cart notifications.
Key Points to Note:
- Export is enabled only after selecting at least one record.
- Select All applies to the current page.
- Exports with more than 5,000 recordswill be delivered by email.
Images:



new
Documents & Contracts
🚀 Multi-role signing for your Documents and Contracts templates, right inside Workflows.
Documents and Contracts templates can now carry multiple signer roles — buyer, seller, witness, or any custom role you define. When a document goes out through a Workflow, every role is automatically populated and routed for signature, no manual re-entry required.
🤔 The Challenge
You send agreements that need more than one signature — a buyer and a seller, a client and a co-signer, a tenant and a guarantor. Until now, templates only supported a single signer, so you were stuck manually adding each person’s details every time you sent a document, or working around it with clunky duplicate templates.
✨ Our Solution
Define signer roles directly on your template — up to 6 per template — and assign fields (like signature or date) to each one. When you send that template through a Workflow, HighLevel automatically pulls in the roles you’ve set up. Missing a detail? You can fill it in — or override any role’s name or email — right at the workflow level, without touching the template.
🏆 How This Supercharges Your Business
- Save Time: No more manually re-adding signer details for every multi-party agreement you send.
- Reduce Errors: Role values set on the template auto-populate, cutting down on missed or mistyped signer info.
- Stay Flexible: Override any role’s details per-workflow, so one template can serve many different deals.
- Scale Complex Deals: Real estate, contracting, and services businesses can now route agreements needing multiple signatures (e.g., buyer + seller + witness) in a single send.
🛠️ How to Get Started
- Build your template:Open your Proposal/Estimate template and define signer roles (name, email, phone) and assign at least one fillable element to each role. Roles can have static or custom values which get resolved when the document is sent — choose based on your use case.
- Assign a Contact field: Make sure at least one fillable element is assigned to “Contact” — this is required for the Workflow send action to work.
- Select your template in a Workflow: Add the “Send Document” action and choose your multi-role template — roles will auto-populate.
- Override if needed: Adjust any role’s name, email, or phone at the workflow level — these values take precedence over the template defaults.
- Send: Launch the workflow — each signer receives their document in the order and role you’ve defined.
🔮 What’s Next?
We’re continuing to build out signing order controls and expanding role-based automation across more document types — so stay tuned for even more control over how multi-party agreements move through your pipeline.
Good to Know
- Up to 6 roles can be added per template; roles are local to that specific template.
- Roles only populate automatically when the document is sent via a Workflow (not from manual send).
- At least one fillable element must be assigned to “Contact” for the Workflow send action to function.Role details set at the workflow level override the template’s default values.
- If a required role email is missing, you’ll be prompted to complete it before sending. Duplicate emails across roles will trigger an alert.
- Currently available on Web.





new
Automations
Version History in AI Builder
Overview
The Workflow AI Builder now tracks every iteration it creates. Each AI build or edit produces an artifact card in the chat, and any of them can be restored in a single click.

What's New
- Artifact card for every AI iteration: Every build or edit from the AI Assistant produces a card inline in the chat, at the point where the change was made.
- Current version indicator: The card matching the canvas carries a purple border, so the active iteration is always identifiable.
- One-click restore: Open the three-dot menu on any older card and select "Restore this version." The canvas reverts instantly.
- Bidirectional and non-destructive: Restoring an older iteration keeps newer ones restorable. Iterations can be moved between freely, and none are destroyed.
- Unsaved indicator: When auto-save is off for the location, cards display an "Unsaved" pill until the workflow is saved manually. The pill does not appear when auto-save is on.
- Synced with Version History: "Show in version history" opens the Version History tab, where AI and manual versions appear in one unified timeline. Version History remains the single source of truth for version numbering.
How to Use
- Prompt the AI Assistant to build or edit your workflow.
- An artifact card appears in chat with a purple border marking it as the current version.
- Prompt another change. The new card takes the border, and the previous card gains "Restore this version" in its three-dot menu.
- Use the three-dot menu on any card to restore that iteration or open it in Version History.
Why This Matters
AI edits previously had no recovery path - a removed trigger or an overwritten action config meant rebuilding by hand. Tying every AI iteration to a restorable artifact makes the assistant safe to experiment with: bold edits can be attempted, compared, and rolled back without leaving the conversation or losing work. Routing those iterations into the same timeline as manual versions keeps Version History authoritative rather than splitting AI and human changes into parallel histories.
Overview
Workflows imported through a snapshot now display an "Explain This Workflow" pill at the top of the builder. One click opens the AI Assistant with a full breakdown of what that workflow does.

What's New
Explain This Workflow pill
— Appears at the top of every workflow brought in via snapshot.One-click explanation
— Opens the AI Assistant with a complete explanation of the workflow's triggers, actions, and branching logic.Dismissible
— The pill can be dismissed once and will not reappear on that workflow.How to Use
- Open any workflow imported through a snapshot.
- Click the "Explain This Workflow" pill at the top of the builder.
- Review the explanation in the AI Assistant panel.
- Ask follow-up questions about specific steps, or describe the changes you want and let the AI Builder apply them.
Why This Matters
Snapshot workflows are inherited, not built — users open them with no context on what they do or why. Surfacing the explanation at the point of import closes that gap before it turns into a support request, and connects the workflow directly into the AI Assistant and AI Builder. What was previously a passive import becomes an entry point for understanding, questioning, and editing automation in place.
We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customizable and professional, they streamline your workflow, saving you time and letting you focus on engaging your audience and driving results.
List of New Templates
------------------------------------------------------
🚀
1 New Website Templates Published
🚀------------------------------------------------------
Business, Coaching & Consulting - 1
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🚀
1 New Store Templates Published
🚀------------------------------------------------------
Restaurant and Bar - 1
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🚀
1 New Email Templates Published
🚀------------------------------------------------------
Real Estate - 1
-----------------------------------------------------
🚀
4 New Social Templates Published
🚀-----------------------------------------------------
Insurance - 2
Other - 2
Home Services - 2
Financial - 2
-----------------------------------------------------
🚀
2 New Facebook Ad Templates Published
🚀-----------------------------------------------------
Real Estate - Residential Architect
Travel & Hospitality - Tour Guide
-----------------------------------------------------
🚀
5 New Google Ad Templates Published
🚀-----------------------------------------------------
Home Services - House Cleaning
Health & Wellness - Wellness Guidance
Finance - Credit Score Repair
Creative - Live Band
Business Coaching & Consulting - Financial Advisor
-----------------------------------------------------
🚀
5 New LinkedIn Ad Templates Published
🚀-----------------------------------------------------
Business Coaching & Consulting - Career Counselor
Creative - Website Developer
Finance - Ledger Manager
Marketing Agency - Creative Agency
Business Coaching & Consulting - Entrepreneur Coach
-----------------------------------------------------
🚀
2 New Workflow Templates Published
🚀-----------------------------------------------------
Sales & Appointments - Appointment Reminder (24h + 1h)
Lead Generation & Nurturing - New Lead Round-Robin Assignment
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📣
1 New Snapshot
📣------------------------------------------------------
Automotive - Roadside Assistance






















new
improved
Funnels and Websites
Hover Animations for Buttons
Buttons can now respond dynamically when a visitor hovers over them. Choose from 21 built-in hover effects and fine-tune parameters like color, size, distance, and timing directly in the sidebar - no custom CSS required.
🚨 Problem / Opportunity
Previously, buttons had very limited hover capabilities - restricted only to basic elevate and wobble effects with zero customization. Creating engaging micro-interactions required writing custom CSS, which was inaccessible for many users and difficult to maintain across templates. Since hover states are essential for making CTAs feel responsive and clickable, this was a key feature gap in the builder.
🌟 What's New / How to Use
- 21 New Hover Effects: Instantly apply effects grouped into six customizable categories:
- Scale: Grow, Shrink, Pulse, Bounce In
- Rotation: Rotate, Skew Forward
- Movement: Float, Wobble Horizontal, Buzz
- Background: Fade, Sweep To Right, Sweep To Bottom, Radial In, Bounce To Top
- Border: Ripple Out, Outline In, Underline From Center
- Shadow: Shadow, Glow, Box Shadow Outset
- Live Canvas Previews: Hover over any effect card in the sidebar to preview the animation live on your canvas button before selecting it.
- Contextual Fine-Tuning Controls: Every effect exposes core timing controls (Duration: 0.1–3s, Delay: 0–5s, Easing: Linear, Ease-in, Ease-out, Ease-in-out), while dynamically surfacing only the specific parameters relevant to the selected effect:
- Scale Controls: Scale factor (0.5x to 2x)
- Rotation Controls: Angle (-180° to 180°)
- Movement Controls: Distance (0 to 50)
- Background / Border Controls: Fill color, border color, and thickness (1px to 10px)
- Shadow Controls: Shadow color, blur (0 to 50px), and spread (0 to 50px)
- Smart Device & State Handling:
- Mobile-Safe: Hover states automatically disable on touch devices and screen widths below 1024px to avoid "stuck" hover states.
- Sequenced with Entrance Animations: If a button has an entrance animation, hover effects wait until the entrance finishes before activating.
- Replicated Elements: Clones, sticky bar buttons, and navigation duplicates mirror the hover behavior of the original element seamlessly.
- Steadier Canvas Animations: Entrance animations no longer replay on component remounts (during drag-and-drop or device switching) and wait until elements are visible on screen.
⚙️ How to Use It
- Select any button on the builder canvas.
- Open the Animation tab in the sidebar and navigate to Hover Animation.
- Hover over any effect card to preview it on the selected button.
- Click an effect to select it.
- (Optional) Adjust timing or specific parameters (color, scale, distance) in the Adjust panel below the effect grid.
🎯 Impact
- No CSS Knowledge Needed: Build polished micro-interactions directly from the sidebar.
- Higher CTA Engagement: Make buttons feel tactile and interactive to boost click-through rates.
- Clutter-Free Interface: Contextual controls ensure you only see the settings that apply to your chosen effect.
- Cleaner Markup: Hover settings are applied as clean CSS styling without bloating the published page code.
📍Where to Find It
Go to Page Builder -> select a Button -> open the Animation tab in the sidebar -> Hover Animation.
Effect parameters appear in the Adjust panel right below the grid.







new
improved
Funnels and Websites
Entrance Animations for Sections, Rows and Columns
Entrance animations are no longer limited to individual elements. You can now apply entrance animations directly to Sections, Rows, and Columns. The builder automatically sequences animations hierarchically as visitors scroll, giving your pages a polished, intentional reveal without manual timing calculations.
🚨 The Problem
Previously, animating a page meant setting up animations and timing delays by hand for every single element. Adding, removing, or reordering elements broke the entire sequence, requiring manual recalculations. Additionally, there was no straightforward way to animate entire layout structures like a full section or column container.
🌟 What's New
- Layout Block Support: Apply entrance animations directly to Sections, Rows, and Columns.
- Expanded Animation Library: Includes new and updated categories:
- Fade: In, Up, Down, Left, Right
- Slide: Up, Down, Left, Right
- Bounce: In, Up, Down, Left, Right
- Flip: Flip, Flip In X, Flip In Y
- Rotate & Zoom: Rotate In, Zoom In
- Special Effects: Light Speed (Left, Right), Infinite Loops (Glow, Rocking, Bounce)
- Custom Entrance Tuning:
- Duration: 0.1s to 3s
- Delay: 0s to 5s
- Scale: 0.5× to 2×
- Easing: Linear, Ease-in, Ease-out, Ease-in-out
- Live Hover Previews: Hover over any animation option in the sidebar to preview it live on the selected canvas block before committing.
- Automatic Sequencing: Blocks animate seamlessly in hierarchy (Section → Row → Column → Content). Each element automatically waits for its parent container to finish animating.
- Mobile Control: Motion is disabled on mobile by default to preserve performance. Enable it per block via the new Enable animations on mobile toggle. Remaining animated blocks auto-sequence around disabled ones.
⚙️ How to Use it
- Select any Section, Row, or Column on the builder canvas.
- Open the Animations tab in the sidebar and select Entrance Animation.
- Hover over any animation card to preview the effect live on your selected block.
- Select your desired animation style.
- Fine-tune settings such as Duration, Delay, Scale, and Easing.
- (Optional) Toggle Enable animations on mobile if you want the effect to play on mobile devices.
🎯 Impact
- Zero Math Required: Automatic sequencing eliminates manual delay calculations and custom CSS.
- Layout Resilient: Reordering or editing blocks automatically updates the sequence without breaking animation timing.
- Scroll-Triggered: Motion triggers only when elements scroll into view.
- Backward Compatible: Existing published pages automatically benefit from updated sequencing logic without requiring a re-save.
📍Where to Find It
Go to Page Builder -> select a Section, Row, or Column -> open the Animations tab in the sidebar.






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