Changelog
Follow up on the latest improvements and updates.
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We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customizable and professional, they streamline your workflow, saving you time and letting you focus on engaging your audience and driving results.
List of New Templates
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2 New Website Templates Published
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Creative - 1
Business, Coaching & Consulting - 1
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1 New Funnel Templates Published
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Finance - 1
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1 New Email Templates Published
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Home Services - 1
Holidays - 1
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1 New Form Templates Published
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Medical - 1
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1 New Survey Templates Published
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Legal - 1
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8 New Social Templates Published
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Beauty & Fashion - 2
Business Coaching and Consulting - 2
Creative - 2
Financial - 2
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5 New Facebook Ad Templates Published
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Home Services - 1
Real Estate - 1
Beauty & Fashion - 1
Travel & Hospitality - 1
Automotive - 1
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5 New Google Ad Templates Published
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Automotive - Vehicle Rental
Beauty & Fashion - Talent Modeling Agency
Business Coaching & Consulting - Cyber Security Experts
Creative - Flower Shop
Finance - Financial Investor
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📣
1 New Snapshot
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Beauty & Fashion - Modeling Agency
You can now connect Asana directly to your workflows — making it easy to create tasks, update projects, and sync work between GHL and Asana without relying on Zapier, Make, or custom webhooks.
✅ What’s New
Triggers (from Asana → HighLevel):
Instant triggers that fire the moment activity happens inside Asana:
- Task Created (Instant) – Fires when a new task is created.
- Task Updated (Instant) – Fires when a task is updated (status, fields, etc.).
- Project Created (Instant) – Fires when a new project is created.
- Comment on Task (Instant) – Fires when someone adds a comment.
- New User – Fires when a new user joins your Asana workspace.
- Task Moved to Section (Instant) – Fires when a task moves between sections.
- New Attachment Added (Instant) – Fires when a file is uploaded to a task.
- Tag Added to Task (Coming Soon) – Fires when a tag is added.
- New Subtask (Coming Soon) – Fires when a subtask is created.
Actions (from HighLevel → Asana):
- Create Task – Add new tasks with name, details, due date, and assignee.
- Update Task – Modify existing task fields.
- Find Task by ID – Look up a task via its Asana task ID.
- Find Task – Search tasks by name.
- Create Section – Add a new section to an Asana project.
- Add Task to Section – Move an existing task into a section.
- Create Comment / Story – Add comments or internal notes.
- Create Subtask – Add subtasks beneath a parent task.
- Create Project – Generate new Asana projects programmatically.
- Find All Tasks from Project – Fetch all tasks inside a project.
- Find Task in Project – Locate a specific task inside a project.
- Find Comment from Task – Retrieve comments on a task.
- Find Comment by Task ID – Fetch comments using the task’s ID.
💡 Example Use Cases
Internal Notifications
A task is updated in Asana → HighLevel sends a Slack or email notification to the assigned team member.
Lead → Task Creation
A new lead or form submission is received → HighLevel automatically creates a new Asana task with contact details and follow-up notes.
Cross-Platform Project Syncing
A new project is created in Asana → HighLevel syncs it to ClickUp, Airtable, or other systems to keep all platforms in alignment.
🔌 How to Connect
- In Workflows, search for “Asana.”
- Select a trigger or action → click Connect Now.
- Log in with your Asana account via OAuth.
- Or connect via Settings → Integrations → Asana.
⚠️ Notes & Details
- All Asana triggers are instant — powered by real-time webhooks (no polling delay).
- Works with both free and paid Asana plans (advanced features may require paid tiers).
- Recommended: Use Fields Changed when using Task Updated to avoid cascading updates triggering unnecessary workflows.
improved
Automations
Workflow Switcher: Faster, Smarter - Now Opens in the Same Tab
What’s new
Navigation & performance improvements
- Same-tab switching -open selected workflows in the same tab to keep focus and reduce tab clutter. (Replaces the previous “new tab” behavior)
- Significant speed improvements- for loading and switching between workflows.
- Infinite scroll- browse your complete workflow list without pagination.
Create & organize (right from the switcher)
- Create brand-new workflows directly in the switcher.
- Name workflows at creation (no extra steps).
- Duplicate existing workflows from the switcher panel.
- Delete workflows from the switcher panel.
How it works
- Open the Workflow Switcher in either Advanced Builder or Standard Builder.
- Search or scroll (now with infinite scroll) to find a workflow.
- Create, name, duplicate, or delete directly in the switcher.
- Click a workflow to open it in the same tab for a seamless, focused editing flow.
Why this matters
Previously, switching often meant extra tabs and context switching. With same-tab navigation, speed boosts, you can move faster, keep focus, and manage multiple workflows without leaving your build.
Additional Notes
- Availability: Workflow Switcher is now in both the Advanced Builder and Standard Builder.
- Tab behavior: Same-tab by default (with option to open in new tab).
- Shortcut (where supported): Shift + W to open the switcher.
new
improved
Automations
Workflows: First Time User Experience Revamp
What's New
We've redesigned the Workflows landing page to help new users get started faster. The updated experience puts AI front and center while offering multiple ways to create your first workflow.
AI Builder Takes Center Stage
The AI Builder is now prominently featured on the landing page. Describe what you want in plain English, and let AI generate your workflow automatically.
Templates at Your Fingertips
Browse all available templates directly from the landing page—ideal for finding inspiration or a quick-start foundation.
Multiple Paths to Get Started
- AI Builder – Describe your automation in natural language
- Browse Templates – Explore pre-built workflows
- Start from Scratch – Click "Create Workflow" for a blank canvas
Learning Resources
All existing video tutorials on understanding workflows remain accessible from this page.
Why It Matters
New users can now immediately choose the path that fits their comfort level, whether that's AI assistance, templates, or building manually.
new
Social Planner
Instagram Reels-Share to Feed Toggle
What’s new✨
You can now have granular control over where their Instagram Reels appears with a brand new “Share to Feed” toggle inside Social Planner. This gives you full control on whether you want to display the reel on Instagram + Reels tabs or only on Reels tab on your Instagram Profile.
Toggle Behaviour:
- ON → Reel is published to both the Instagram Feed + Reels tab
- OFF → Reel appears only on the Reels tab
Default setting: ON (Same as Current Behaviour)
Why it matters💡
This enhancement helps users:
- Avoid cluttering their Instagram Feed with every Reel
- Maintain consistent feed aesthetics while still posting Reels
- Choose Reel-only content strategies without manual editing
- Reduce accidental cross-posting and support requests
How it works🛠️
- Create a post in Post Composer
- Select Instagram Reel
- Toggle “Show on Feed” ON or OFF
- Publish or schedule the Reel as usual
- Social Planner will post it exactly according to your selected visibility preference.
new
improved
Automations
UI/UX Improvements for Copy Actions in Workflows
We've refined the copy and paste experience for workflow actions, making it easier to duplicate and reuse actions across your workflows.
What's Improved
Visual Paste Guides
When you copy an action, clear visual cues with a glowing animation now show exactly where you can paste. These guides appear whether you're working in the same workflow, switching to a different one, or opening another workflow tab.
Quick Re-paste
Need to paste the same action multiple times? Simply hover near the plus icon to paste your copied actions again without re-copying.
Cleaner Interface
The "Actions Copied" banner now auto-hides after 8 seconds, keeping your workspace uncluttered.
new
improved
Forms
Surveys
Quizzes
Smarter, Richer Submit Message Editor and Preview
The “On Submit” message after Form, Survey, or Quiz submission has been fully upgraded with a new editor, richer formatting options, and dynamic layout improvements for both Desktop and Mobile. We have also added a preview, which will help you guys in designing on submit message and control the overall look on the actual form.
✨ Key Highlights
- New built-in rich text editor:Format your message with inline styles: bold, italics, font sizes, colors, emojis, and more, all directly inside the editor. Ideal for headlines, sub-messages, and expressive feedback screens.
- Better Structure:Structure your message into headline + subtext. Makes post-submit messages more friendly, human, and brand-aligned.
- Smart background behavior: “Background Blur” creates a seamless overlay that auto-matches your background image with subtle blur. Turn it off to use a solid color or make background color transparent to just use the text over the image.
- Device-specific layout & styles: Customize background, font weight, padding, margin, text box corner radius and layout for Desktop and Mobile independently. No more one-size-fits-all styling.
- Live visual preview: See how your message looks against your actual background image updated instantly as you edit.
🔍 How It Works
- Go to On Submit → Message Styling
- Use the rich editor to write and format your 'On Submit' message
- Use the device toggle to set different styles for Desktop and Mobile
- Toggle “Background Blur” to activate auto color blur overlay
- Adjust padding, margins, background color, and font weight as needed
🧠 Why It Matters
This update transforms the 'On Submit' screen into a more expressive, brand-consistent moment. With richer formatting and better device support and builder preview, you can craft a more meaningful close to your forms and make every submission feel like a win.
new
improved
Forms
Surveys
Quizzes
Smarter Styling, Richer Editing, and Device-Specific Controls for Forms, Surveys & Quizzes!
🛠️ What’s New
We’ve upgraded the Form, Survey, and Quiz editors to give you more control, flexibility, and polish across devices. You’ll now see improved styling tools and responsive settings.
✨ Key Highlights
- Richer inline text editor:Headings, Text blocks, and TnC now support inline formatting like bold, font sizes, and color all from a new built-in editor that’s easier to use and more flexible.
- Desktop & Mobile controls are now separate:Set unique styles for each device—Mobile changes won’t overwrite Desktop (and vice versa). This includes background color, padding, border, font weight, and more.
- Mobile-specific text content:Customize your message for mobile users with shorter headlines or alternate placeholder text ideal for improving clarity and layout on small screens.
- Live previews across editors:All updates are visible instantly in builder for Forms, Surveys, and Quizzes, so you can fine-tune the design before going live.
📱 Where You’ll See It
- Form Builder
- Survey Builder
- Quiz Builder
- Live previews
🔍 How It Works
Text & Headings
- Select a Text/Heading block
- Use the device toggle in the sidebar to switch between Desktop and Mobile
- Edit text inline and adjust styles (color, font size, font style, etc.)
Terms & Conditions (TnC)
- Select the TnC element
- Toggle between Desktop and Mobile
- Edit the placeholder(s) using the editor
🧠 Why It Matters
Your forms, surveys or quizzes now adapt smarter to different devices with mobile-friendly text and layout controls. These changes help you create a more consistent and responsive experience without any extra effort.
Preview Desktop View
3rd of December, 2025
Custom Dispositions: Choose an outcome for your call. Use it to trigger workflows
What’s new
- Post-call picker in the Web Dialer: select one disposition (example: Follow Up)
- Customizable: sub-account admins can create, edit, and delete dispositions.
- Automation-ready: new Workflow filter under "Call Details" called "Custom Disposition" for follow-ups (send messages, tag, re-enqueue in Power Dialer, etc.)
- Saved to the record: disposition appears in Call Reporting table and filters (coming soon)
Why it matters
- Faster wrap-up -> more calls per day
- Cleaner automation -> triggers based on what the rep selected, not only system status
- Better visibility -> consistent outcomes you can query and audit (reporting coming soon)
How it works
1) Finish a call
2) Pick one disposition
3) Workflows fire immediately when the chosen disposition matches your automation rules
Setup (admins)
1) Go to Settings -> Phone System -> Voice -> Call Dispositions
2) Review the defaults and add or edit up to 10 dispositions total
3) In Workflows, use the Custom Disposition filter to define follow-ups
Examples
- Requested Appointment -> send SMS with booking link and create a follow-up task
- Follow Up -> re-enqueue into Power Dialer in 2 days
- Not Interested -> add a "Do not nurture – called" tag and remove from a campaign
Important for existing automations
- If you use Call Status to drive workflows, Call Dispositions may work better for you
- Renaming a disposition: existing workflows continue working with the new name
- Deleting a disposition: workflows referencing it will stop firing; update them first
PS: Mobile app support for Dispositions is coming in a few weeks
new
Reputation
📝 Manual Reviews: Live in Reputation (Labs)
We’re introducing a brand new way to record and showcase customer feedback collected outside of integrated review platforms — now available in Labs!
Once enabled, you’ll find it inside Reputation → Reviews → Add Reviews.
✨ What’s New
1. 🖊️ Add Reviews Manually
Easily submit customer reviews that were collected offline or through channels we don’t directly integrate with. You can now enter:
- Customer Name
- Review Rating
- Review Text
- Date of the Review
- Platform / Source (choose an existing platform, add a new unsupported one like Checkatrade, or simply select No Platform for word-of-mouth reviews)
- Profile Picture
- Photo Attachments
This allows you to consolidate all your feedback — both collected and manual — in one unified view.
2. 📤 Bulk Upload via CSV
Import multiple reviews at once using our new CSV uploader.
Upload reviews with:
- Reviewer details
- Rating & text
- Review dates
- Platform names
- Attachments (via links)
Includes:
- Downloadable CSV template
- Validation for incorrect or missing fields
- Error-free file handling to ensure smooth imports
3. 🪄 Unified Review Display
Manual reviews now appear directly inside your Reputation → Reviews list, alongside Google and other sourced reviews. New capabilities include:
- Filter by Source, including “Manual pages”
- Display the platform label (e.g., Checkatrade, Amazon, No Platform)
- Visual consistency with fetched reviews
- AI Summary compatibility
4. 🌟 Showcase Manual Reviews in Widgets
These manually added reviews can now also appear inside your Review Widgets, making it easy to display all your best feedback — regardless of where it came from.
You can:
- Combine manual and fetched reviews
- Filter by review source
- Display them in all widget layouts (List, Grid, Carousel, Slider, Flash, Legacy)
- Override “Write a Review” links
- Control max review count and rating filters
🧪 Available in Labs Now!
Head to Settings → Labs → Manual Reviews to enable this for your sub-accounts.
👉 Once enabled, access it from Reputation → Reviews → Add Reviews to start adding and showcasing manual reviews.
We’re always working to make review management more powerful and flexible.
Questions? Suggestions? Ideas to improve Manual Reviews?
Drop us a line at reputation@gohighlevel.com or share on our Ideas board — we’re listening!
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