Changelog
Follow up on the latest improvements andΒ updates.
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new
Email Builder
Email Sequences now available in Beta Labs π
Email Sequences is now live in Beta Labs, enabling users to automate threaded email conversations with delays, conditions, and smart scheduling.
Following strong interest during Private Beta - with 60+ agencies enrolled and continued access requests - early feedback has validated strong product-market fit and demand.
β¨
Key Features
- Single-threaded automated email conversations
- Conditional sending based on open/delivery status
- Stop on Reply automation
- Support for designed and plain text emails
- Sequence and step-level analytics
π
Impact
- Automate follow-ups, reminders, and nurture campaigns
- Improve engagement with behavior-based outreach
- Maintain conversation context with threaded emails
- Easier to create email automation without having to learn automations
ποΈ
How to Access
- Go to SettingsβBeta Labs
- Enable Email Sequences

- Navigate to Marketing β Email β Campaigns
- Click Create New Sequence
- Configure your audience, delays, conditions, and email steps



- EnableStop on Replyand launch your sequence

- Click on Statisticsto check overall metrics and step level metrics.

π‘
Coming soon
- En-roll into sequence through workflow
- Create sequence using Email AI
- A/B Testing for each step.
new
improved
Mobile App
Tasks
All New Task Manager - Mobile App V2
Tasks V2:
Your Smartest Way to Get Things Done. A faster, repeatable, team-ready task manager reimagined on mobile app.Tasks V2 is a ground-up upgrade with the features you've been waiting for: recurring tasks, opportunity links, multiple contacts, board view, and a cleaner, smarter interface. It's everything the old Tasks couldn't do, designed to keep you and your team moving.
The Challenge
Your day is a stream of follow-ups, and the old Tasks made you work too hard. No way to repeat a task. Only one contact, and no link to a deal. One long list with no structure, and you had to open every task just to see who it was for. Important work blended together and slipped.
β¨
Our Solution
Tasks V2 fixes all of that. Set a task to repeat on your schedule, link it to contacts and an opportunity, and see everything you need right on the task card with no tapping required. Switch between List and Board, watch your day organize itself into clear sections, and track your progress as you go.
π
What's New in Tasks V2
π
Recurring Tasks (New!)
: Set a task to repeat hourly, daily, weekly, or monthly and end it on a date or after a set number of times. Routine follow-ups now run themselves.πΌ
Link to Opportunities
(New!): Connect a task to a deal, not just a contact, so every follow-up ties back to the revenue it drives.π₯ Multiple Contacts (New!): Attach several contacts to a single task, no more duplicates.
ποΈ
List & Board Views
(New!): See your tasks as a simple list or a visual board whatever fits how you work.π
Today's Progress Ring
(New!): Watch a progress ring fill as you complete today's tasks instantly.motivation, at a glance.
π
Organized Sections (New!)
: Tasks auto-group into Overdue, Today, This Week, and Upcoming, in both List and Board views so nothing hides at the bottom of a list.β¨
See More Without Tapping
(New!): The task card now shows the linked contact and opportunity right on the tile, no need to open the task.π¨
A Fresh, Faster Experience
: A cleaner, more intuitive UI/UX across the board makes creating, finding, and finishing tasks effortless.π οΈ How to Get Started
1. Navigate: Open the Tasks tab. (Screenshot 1 placeholder)
2. Create: Tap +, add your title, due date, contact(s), and opportunity, assign a teammate, then turn on Repeat to make it recurring. (Screenshot 2 placeholder)
3. Work Your Way: Switch between List and Board, follow your sections from Overdue to Upcoming, and watch today's progress ring fill up. (Screenshot 3 placeholder)
π οΈ What's Next?
Dynamic Task widget on the homepage
a dynamic task widget on the homepage for at-a-glance visibility into your current and pending tasks. Expect richer recurring options, more ways to filter and group, and even deeper links between tasks, contacts, and opportunities. Tell us what would make your workflow effortless.
Roll-out & Availability
- Release Date: [11/06/2026]
- Available Version: [ 4.18.0 β confirm ]
- Status: Public
- HighLevel: β
- LeadConnector: β
- WL App: β
π¬ We Want to Hear From You!
- Speak with us: https://speakwith.us/nikhilsatish
- PM email: nikhil.siddasamudra@gohighlevel.com









improved
Automations
Internal Notifications: Notify Followers + Opportunity Owners
Whatβs new?
You can now notify contact followers, opportunity followers, or both from the Internal Notification workflow action. We also added Opportunity Owner as a new recipient option in the existing 'User Type' picker.
How it works
A new notify followers section appears directly below To User Type. The follower checkboxes are additive, so they notify followers in addition to the recipient selected above. Followers are resolved when the action runs, and all recipients are deduplicated.
How to use it
- Open an Internal Notification action in a workflow.
- Choose your existing To User Type recipient.
- Turn on Contact followers, Opportunity followers, or both.
Why we built it
Teams often collaborate on contacts and opportunities they do not own. This makes it easier to keep lead generators, closers, mortgage advisors, renewal teams, and coverage teammates informed without manual mentions or extra workflow branches.
Simple examples
- A real estate team keeps To User Type set to Assigned User and turns on Contact followers so the lead generator, agent, and mortgage advisor following the contact all get notified when the lead replies.
- A sales team covering PTO turns on both Contact followers and Opportunity followers so the covering teammate following the record gets notified when a form is submitted or an opportunity stage changes.
Additional Notes
- Available for Email, In-App Notification, SMS, and WhatsApp. Contact and opportunity follower toggles are independent and can be used together.
- Duplicate recipients are automatically deduplicated when the action runs.
- Opportunity followers are skipped if no opportunity is in scope or the opportunity was deleted. The selected To User Type recipient still receives the notification.
- Followers without the required channel address are skipped for that notification type.
- Existing Internal Notification actions are unchanged.
Preview

improved
Automations
Improved Field Search Experience in Workflows
Whatβs new?
We improved how field dropdowns rank search results along with a refreshed UI in workflow trigger filters. When you search for a field, the best match now appears at the top, whether it is a standard field or a custom field.
How it works
While searching, all matching fields appear in one list under search results, just like before. When you clear the search, the dropdown returns to the normal Standard Fields and Custom Fields sections.
How to use it
- Open a workflow trigger filter, such as Contact Changed β Filters.
- Search for a field in the Field dropdown.
- Pick the best match from the top of the search results.
Why we built it
Users had to scan long field lists because exact or better matches could appear lower in the dropdown. This update makes field selection faster and more predictable.
Additional Notes
- Applies wherever this field dropdown is used in the workflow builder.
- Search results still appear under the single Search Result header.
Preview

improved
Updated WhatsApp Per-Message Pricing (Effective July 2026)
We are updating per-message pricing for WhatsApp template messages, effective with your July 2026 billing. These changes reflect updates to Meta's underlying per-message rates.
> Service conversations remain FREE in all markets. Most markets see no change.
π° Rate updates
- Italy (Marketing):$0.0726 β $0.0835
- Saudi Arabia (Marketing):$0.0478 β $0.0526
- Spain (Marketing):$0.0646 β $0.0742
- United Kingdom (Marketing):$0.0555 β $0.0667
- Pakistan (Utility):$0.0057 β $0.0105
- Turkey (Utility):$0.0056 β $0.0009 (down more than 80%)
π New named markets
Six markets now have dedicated rates instead of billing under a regional "Rest of" rate:
- Hong Kong:Marketing $0.0769, Utility $0.0273 (previously Rest of Asia Pacific)
- Singapore:Marketing $0.0769, Utility $0.0168 (previously Rest of Asia Pacific)
- Hungary:Marketing $0.0903, Utility $0.0368 (previously Rest of Central & Eastern Europe)
- Poland:Marketing $0.0384, Utility $0.0128 (previously Rest of Central & Eastern Europe)
- Romania:Marketing $0.0903, Utility $0.0305 (previously Rest of Central & Eastern Europe)
- Qatar:Marketing $0.0358, Utility $0.0126 (previously Rest of Middle East)
> Highlight: Poland Marketing drops 57% vs the old regional rate. Hong Kong, Singapore, Hungary, Romania, and Qatar see higher Utility rates than their previous regional bucket.
π Full rate card (USD per message, effective July 2026)
- Argentina:Marketing 0.0649, Utility 0.0273
- Brazil:Marketing 0.0656, Utility 0.0071
- Chile:Marketing 0.0933, Utility 0.0210
- Colombia:Marketing 0.0131, Utility 0.0008
- Egypt:Marketing 0.0676, Utility 0.0038
- France:Marketing 0.0902, Utility 0.0315
- Germany:Marketing 0.1433, Utility 0.0578
- Hong Kong:Marketing 0.0769, Utility 0.0273
- Hungary:Marketing 0.0903, Utility 0.0368
- India:Marketing 0.0124, Utility 0.0015
- Indonesia:Marketing 0.0432, Utility 0.0263
- Israel:Marketing 0.0371, Utility 0.0056
- Italy:Marketing 0.0835, Utility 0.0315
- Malaysia:Marketing 0.0903, Utility 0.0147
- Mexico:Marketing 0.0320, Utility 0.0089
- Netherlands:Marketing 0.1677, Utility 0.0525
- Nigeria:Marketing 0.0542, Utility 0.0070
- Pakistan:Marketing 0.0497, Utility 0.0105
- Peru:Marketing 0.0738, Utility 0.0210
- Poland:Marketing 0.0384, Utility 0.0128
- Qatar:Marketing 0.0358, Utility 0.0126
- Romania:Marketing 0.0903, Utility 0.0305
- Russia:Marketing 0.0842, Utility 0.0420
- Saudi Arabia:Marketing 0.0526, Utility 0.0112
- Singapore:Marketing 0.0769, Utility 0.0168
- South Africa:Marketing 0.0398, Utility 0.0080
- Spain:Marketing 0.0742, Utility 0.0210
- Turkey:Marketing 0.0114, Utility 0.0009
- United Arab Emirates:Marketing 0.0524, Utility 0.0165
- United Kingdom:Marketing 0.0667, Utility 0.0231
- North America:Marketing 0.0263, Utility 0.0036
- Rest of Africa:Marketing 0.0236, Utility 0.0042
- Rest of Asia Pacific:Marketing 0.0769, Utility 0.0119
- Rest of Central & Eastern Europe:Marketing 0.0903, Utility 0.0223
- Rest of Latin America:Marketing 0.0777, Utility 0.0119
- Rest of Middle East:Marketing 0.0358, Utility 0.0096
- Rest of Western Europe:Marketing 0.0622, Utility 0.0180
- Other:Marketing 0.0634, Utility 0.0081
> Service conversations are FREE in every market.
β
What you need to do
- Nothing.The new rates apply automatically to messages sent from July 2026 onward.
- Resellers:If you resell WhatsApp to your clients, review your markups for the changed markets above.
β FAQ
- Why are prices changing?Meta periodically updates its per-message rates by market. Our pricing follows Meta's rate card.
- Does this affect Service conversations?No. Replies within the 24-hour customer service window remain free in all markets.
- Does this affect my WhatsApp subscription fee?No. This only affects per-message charges for Marketing and Utility template messages.
new
Opportunities and Pipelines
Reorder Pipelines in the Opportunities Pipeline View
You can now reorder your pipelines directly in the Opportunities pipeline view. Rearrange pipelines by drag and drop, or move one to an exact position from the Actions menu β and the order sticks across page refreshes.
What's New
- Drag and drop to reorder pipelines in the Opportunities pipeline view.
- "Move to position" option in the three-dot Actions menu for precise repositioning, including moving a pipeline across pages.
- The reordered pipeline order persists across users and is a location-level setting.
- Only admins can reorder pipelines in a location.
How to Use
- Go to Opportunities β Pipelines.
- To reorder, drag any pipeline by its handle to your preferred position.

- Or click the β― (three-dot) Actions menu on a pipeline and select Move to position to place it at a specific spot.


- The new order saves automatically β no extra steps needed.
Why This Feature
Previously, the pipeline list order in Opportunities was fixed and couldn't be customized from the UI. Users managing multiple pipelines had no way to prioritize or surface the ones they use most beyond naming conventions. This update puts that control directly in users' hands, right from the pipeline view.
new
Opportunities and Pipelines
"All Pipelines" Option in the Pipeline Dropdown
The pipeline dropdown now includes an All Pipelines option, giving you a single, consolidated view of opportunities across every pipeline at once.
What's New
A new All Pipelines option has been added to the pipeline dropdown.
When selected in List view, it displays opportunities from all pipelines in one unified list.
The option is available only in List view β it is disabled in Kanban (Board) view.
Smartlists saved from the All Pipelines view are List type only; Kanban board Smartlists are not supported for this view.
How to Use
- Go to Opportunities.
- Switch to List view.
- Open the Pipeline dropdown and select All Pipelines.

- Browse opportunities across all pipelines in one place.

- Optionally, save the view as a Smartlist (List type only).
Note: The All Pipelines option is disabled in Kanban view β switch to List view to enable it. Smartlists created from this view are always List type; the Kanban board is not supported.

new
Blogs
Blogs: New Author Layout
With the new Author Layout, blogs can now showcase author information in a more modern, engaging, and professional way, helping readers connect with the people behind the content.
Better author visibility. Stronger credibility. More engaging blog experiences.
π Whatβs new
- Choose Between Two Author Layouts
You can now select the author experience that best fits your brand:
Modern Preview (New)
- Card-based design
- Cleaner visual hierarchy
- Optimized for reader engagement
- Default layout for newly created blog posts
Classic Preview
- Existing author layout
- Available for users who prefer the current experience
- Enhanced Author Profiles
Author information is now displayed in a more structured and visually appealing format, including:
- Profile image
- Author name
- Designation or role
- Author bio
- Social media links
- Email address
Helping readers quickly understand the author's expertise and background.
- Expandable "Read More" Experience
Long author bios are automatically condensed for a cleaner reading experience. Readers can click Read More to expand and view the complete author description without disrupting the blog layout.
- Fully Responsive Across Devices
The new author section is optimized for:
- Desktop
- Tablet
- Mobile
Ensuring a consistent experience across all screen sizes.
π· How to use this feature
- Go to Sites β Blogs
- Open Blog Post Settings
- Select your preferred Author Layout
- Configure author details, social links, and email information

- Publish your blog
π‘ Why it matters
- Build trust and credibility through stronger author branding
- Increase reader engagement with richer author profiles
- Create a more professional blog experience
- Highlight expertise and thought leadership more effectively
π Notes
- The Modern Author Layout is the default for newly created blog posts
- Existing blogs will continue using their current layout unless updated manually
- Dedicated author profile pages are not included in this release
- Multiple authors per blog post are not currently supported
Weβre excited to announce that
AI Studio projects can now be shared across sub-accounts and agencies using Snapshots.
This was one of the top-voted requests on the Ideas Board, and it is now available in the platform.
Whatβs improved?
Previously, AI Studio projects could only be cloned from one sub-account to another. Sharing multiple projects across sub-accounts or agencies was a tedious, manual process.
With this update, agencies can now:
- Create snapshots of any location that includes multiple AI Studio projects
- Copy and share AI Studio projects across other sub-accounts
- Build templated AI Studio projects to speed up onboarding for new sub-accounts
- Reuse and share existing AI Studio setups more efficiently
How to use it:
- Go to the Agency Dashboard
- Navigate to Account Snapshots from the sidebar
- Click Create New Snapshot
- Select the sub-account and AI Studio projects you want to save in the snapshot
- Save the snapshot and either import it or create a new sub-account using it
This update should make it much easier for agencies to scale AI Studio workflows and onboard new clients faster. π
Overview:
This update makes Meta Pixel tracking more reliable for accounts migrating to the new Events tab. Legacy event suppression now operates at the individual event level rather than as an all-or-nothing switch, preventing newly configured events from unintentionally disabling tracking elsewhere. We've also expanded external_id coverage and introduced several reliability improvements.
π What's New
- Event-level suppression - Legacy events are now suppressed only when their direct replacement has been configured, rather than when the Events tab is enabled globally.
- SubmitApplication is suppressed only when InitiateCheckout / AddPaymentInfo are configured.
- OrderFormPurchase is suppressed only when Purchase is configured.
- Any step left unmapped continues firing its legacy event, preventing attribution gaps.
- external_id on PageView and ViewContent - These events now pass a privacy-safe customer identifier (no personal information) on both the browser pixel and Conversions API, improving event matching and deduplication.
- Legacy behaviour remains unchanged by default - If the Events tab is left empty, the system continues using legacy behaviour. All legacy events continue firing exactly as before and nothing changes for accounts that have not started migrating.
- Richer order details - Comprehensive order data (value, currency, product IDs) is now sent for both Purchase and InitiateCheckout.
- No silently dropped pixels - Pixels that have not yet been migrated to the Events tab will continue firing correctly, even when partial suppression rules are active.
π― Why It Matters
- Accounts partially migrated to the new Events tab no longer lose tracking on their legacy events.
- Improved deduplication and match quality through external_id on more events.
- Fewer silent tracking drops and backend retry failures.
π Good to Know
Add events exclusively through the Events tab. Combining Events tab tracking with manually added custom scripts may lead to inconsistent results.
A visitorβs external_id represents their current contact identity and may change during a session if they submit a form or place an order while browsing. This behaviour is expected and does not impact server-side identity stitching or deduplication.
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