We’ve integrated the HighLevel App Marketplace with Ask AI, making it easier for users to discover the right apps without having to manually browse or search through the Marketplace.

Users can now simply describe what they are looking for in Ask AI—such as “Is there any IDX integration or real estate integration available?”—and Ask AI will understand the requirement and recommend relevant Marketplace apps directly within the conversation.

These controls apply to sub-account admins only; agency admins continue to have access to Marketplace discovery.

Ad Manager now brings , helping users identify and act on optimization opportunities without switching to Meta Ads Manager.

Once a Meta campaign is published, users can now:

When you enable SaaS for a sub-account and choose to attach a snapshot, we now check whether the snapshot would overwrite anything you've already customized in that sub-account. If it would, you'll see a warning before any changes are made, and you can choose to either keep your existing assets or overwrite them with the snapshot's version. If there's no conflict, the snapshot applies just like before.

Previously, attaching a snapshot could silently overwrite funnels, websites, or other assets you'd already updated in a sub-account — with no warning and no way to undo it. Now you're always in control: you'll see exactly when a conflict exists and get to decide what happens to your work.

Custom forms attached to your bookings now have complete conditional logic support across Services and Rentals. Show/hide field conditions have always applied automatically during booking — and now, post-booking actions like redirects, custom messages, and lead disqualification or confirmation page configured in the form can also be activated through a new global setting. This gives businesses full control over the booking experience from start to finish, powered entirely by their custom form.

Custom form conditions that control the confirmation page — including Redirect to URL, Display custom message, and Disqualify lead — now fully apply after a booking is submitted, when enabled in Global Settings.

When the global setting is enabled, the custom form's On Submit action also controls the confirmation page experience, replacing the calendar-level confirmation settings.

A new checkbox — "Let a custom form override this with its own rules" — in Global Settings > Form & confirmation gives you one place to activate full form control across all listings and services. A tooltip clarifies exactly what enabling it does.

If the attached custom form has no applicable settings or rules, the confirmation page automatically falls back to whatever is configured in Global Settings — so nothing breaks if a form is attached without applicable post-booking rules (such as On Submit action set to Order Confirmation).

When selecting a custom form at the individual listing or service level, a new inline banner tells you if and exactly how the form's rules will behave.

GPT Image 2.5 is now live in the AI Image Generation action. Two variants ship together, Flare and Sunburst. Open the model dropdown, pick the one that fits the job, and generate.

The default pick for most use cases. Flare produces higher quality output than GPT Image 2 at up to 50% lower latency, which makes it the right fit for creator and social content, product visuals, visual search, quick prototyping, and high volume generation.

Built for premium visual work that needs tighter control across edits. Use it for campaign creative and polished product imagery.

Reference photos carry much further than before. Subjects stay recognizable across new settings, styles, and compositions, lighting and textures look natural, and distinctive features carry through instead of getting lost. Variations stay anchored to the original source, so a series holds together rather than drifting image to image.

You can also swap a single element, such as a product, a background, or a piece of copy, while the subject, composition, and brand treatment stay intact. That turns image generation into something you can re-version and localize inside a workflow instead of rebuilding each asset from scratch.

The AI Image Generation action now accepts reference images. Attach up to five images as visual context alongside your prompt, and control the setting, the subject, and your branding directly instead of trying to describe them in words.

– Attach up to five images to a single AI Image Generation action. Each is passed to the model as visual context along with your prompt.

– Upload from your system, pick from the Media Library, or point at a URL.

– The URL field supports custom values, so a reference can come from a webhook payload, a contact field, or a previous action. One workflow, a different reference image per contact.

– Images are passed in the order you add them, so your prompt can address each one by position.

The goal is a brand lifestyle image of a model at a seaside restaurant, with the brand logo placed in the corner. No photographer, no designer, no studio.

Three reference images are uploaded, in this exact order:

The prompt then assigns a job to each one by position:

"A realistic image of a lady wearing a beautiful summer dress with light colors like blue and white, sitting in the location shown in the first reference image, looking directly into the camera with a smile. The scene captures her clearly and naturally within that setting. The logo from the third reference image is placed visibly in either the bottom left or bottom right corner of the image, fitting suitably with the overall composition."

The output places the subject from the second reference inside the setting from the first, with the logo from the third rendered cleanly in the bottom right corner.

A face, a room, or an exact logo never survives a text description. Reference images move image generation from describing to showing, which is the difference between an approximation and the asset you wanted.

Brand assets stay exact rather than approximated, so generated visuals can carry real logos and real product shots instead of near-misses.

Dynamic reference URLs make personalised visuals possible at volume. A single action can produce a different image for every contact who passes through it, driven by whatever the workflow already knows about them.

Rentals customers can now cancel their own bookings directly through a cancellation link — no phone call or email required. This release covers the core self-service cancellation flow, an optional cancellation window operators can configure, and the operator-side visibility needed to act on it, all while keeping refund and security deposit decisions firmly in the operator's hands.

Customers can cancel an upcoming booking directly from their confirmation link — the booking is released immediately, with no approval step required. This is available any time before the booking actually starts (once it's active or completed status, self-service cancellation is no longer offered).

An optional Cancellation Reason field lets customers share why they're cancelling in their own words. It's never required, and it's saved directly to the booking so operators have context without having to follow up.

A new Set cancellation link expiry setting under Global Settings → Booking settings lets operators optionally cut off self-service cancellation some time before a booking starts — by minutes, hours, or days. Left off, customers can self-cancel any time up until the booking begins.

For bookings that bundle more than one listing, the Booking details panel lists every listing with its own dates, and cancelling applies to the whole booking together.

Opening a cancellation link that's already been used, or one that's no longer valid, now shows a clear, friendly message instead of a technical error page — so customers always know what happened and how to get help.

Agency Settings has a new Workflow Settings page. It is the home for agency-level workflow configuration, and the first option on it is the default builder for workflows. Pick Standard or Advanced once at the agency, turn on Apply to all sub-accounts, and every owned sub-account opens new workflows in that builder. Sub-accounts you create later inherit the agency default at creation.

Workflow Settings sits in the Agency Settings sidebar. The default builder section holds the Standard and Advanced choice plus the bulk-apply toggle. Turning the toggle on pushes the selection down to every sub-account you own, so nobody has to set it account by account. The setting decides which builder a new workflow opens in. Workflows that already exist keep the builder they were built on.

The default builder only had a single place inside Global Workflow Settings. An agency running 200 sub-accounts had to set the builder in each one.

Now there is one page for it. Set the builder once, apply it across the estate, and know that a sub-account spun up next month starts on the same one. As more workflow components ship, they land on this page instead of somewhere else.

We've refreshed the user management experience with a new interface across both Agency and Sub-account. The same actions and the same data you rely on today - now cleaner, better organized, and easier to navigate.

My Profile has been reorganized into tabs, the user listing and Create/Edit User flows have been redesigned, and the "Team" and "My Staff" labels are now unified under a single, consistent name:

This update is now available and can be turned on from

My Profile, reorganized into tabs - Your profile settings are now split into clearly labeled tabs instead of one long page.

two tabs - General tab carrying personal details and Security tab carrying details like password, sign out everywhere and two-factor authentication

five tabs - General, Security, Calendars, Conversations, and Notifications - all with a refreshed UI.

- The Notifications tab now gives you clear, channel-wise visibility into your notifications, replacing the earlier cluttered layout.

- We've standardized the naming across the platform. "Team" (Agency) and "My Staff" (Sub-account) are now both called Users, for a consistent experience everywhere. Only the label changes - the screen works exactly as before.

- An updated look and feel for the screen where you view and manage users.

- The flows for adding and editing users have been refreshed, including how permissions are managed.

- The Roles and permissions tab in the Edit User flow has been reworked for clarity:

Navigate permission modules from a left-hand panel instead of scrolling through the entire page.

Scopes within each module are shown in an accordion, collapsed by default, to keep the view clean.

Search for a module to jump straight to it - results open in an expandable format.

- In the Sub-account Edit User flow, the additional tabs also have a revamped UI: Call and voicemail settings, User availability, Calendar configuration, and Notification settings.

My profile - Agency view: General tab

My profile - Agency view: Security tab

My profile - Sub-account view: Personal details tab

My profile - Sub-account view: Notifications tab

Users listing page

Edit user - Sub-account view: Roles and permissions

If your plan is priced in Hungarian Forint (HUF), the price shown in your client portal Billing view now matches exactly what your agency configured. Previously, this view could show an amount 100 times higher than your actual plan price (for example, a 9,700 HUF plan appeared as 970,000 HUF).

You'll now see the correct, accurate price for your HUF plan every time you check your billing details — no more confusing or alarming numbers that don't match what you're actually being charged.