Changelog
Follow up on the latest improvements andย updates.
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We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customizable and professional, they streamline your workflow, saving you time and letting you focus on engaging your audience and driving results.
List of New Templates
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1 New Website Templates Published
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Medical - 1
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1 New Form Templates Published
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Home Services - 1
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8 New Social Templates Published
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Home Services - 2
Financial - 2
Health & Wellness - 2
Business Coaching and Consulting - 2
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2 New Facebook Ad Templates Published
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Restaurant and Bar - Steak Restaurant
Travel & Hospitality - Bed & Breakfast
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5 New Google Ad Templates Published
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Other - Feed the Hungry Charity
Medical - In-Home Health Care
Marketing Agency - Visual Advertising Agency
Legal - Real Estate Law
Insurance - International Travel Insurance
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5 New LinkedIn Ad Templates Published
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Marketing Agency - SaaS Company
Real Estate - Real Estate Agent
Real Estate - Property Management
Marketing Agency - CRM Software
Business Coaching & Consulting - IT Advising
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1 New Snapshot
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Other - Phone Repair Shop



















Overview:
A quick recap โ the White-Label Desktop App lets agencies build, brand, and ship their very own desktop application to their customers across macOS, Windows, and Linux.
But building the app was only half the story. The missing piece? Getting it into the hands of the people who actually use it โ the sub-account users.
Thatโs exactly what this release solves. Introducing the White-Label Desktop App Download Banner!
Once an agency builds and publishes their White-Label Desktop App, they can now promote it straight to their sub-accounts. A download banner appears inside the sub-account, letting end users grab the agencyโs very own desktop app in a couple of clicks โ no shared links, no manual hand-offs.
This closes the loop on the White-Label Desktop App journey: agencies build it, flip one toggle, and their users start downloading. :repeat:
Agency-Controlled Promotion
- Agencies decide when their app gets promoted via a Promote toggle on the Desktop App Customizer.
- The toggle only takes effect once the app is in a PUBLISHED state โ so users are never pointed at an app that isnโt ready.
OS-Aware Download Experience
Hereโs the part we love :heart: โ when an end user opens the download banner, the hero section automatically reflects the operating system theyโre currently on. A Mac user sees the macOS app front and center; a Windows user sees Windows; a Linux user sees Linux.
The remaining platforms are still available right below as secondary options, so nobody is ever boxed in:
โข macOS
โข Windows
โข Linux
All links are served live from the latest published build.
How to get started:
- Navigate to the Agency Dashboard
- Open the Desktop App tab
- Ensure your app is built and PUBLISHED
- Flip the Promote toggle to ON
- Your sub-accounts will now see the download banner โ and the download opens with their OS front and center
Whatโs next?
- Multi-tab/Multi-window support
- Listing in Mac AppStore and Microsoft Store
- Improve App performance




new
improved
Users & Permissions
Password Compliance Enforcement
Phase 1: Users Password Compliance Enforced Across All Entry Points
Overview
As part of our ongoing commitment to strengthening platform security and maintaining compliance with updated security requirements, we have begun rolling out enhanced password security standards across the platform.
Whatโs new?
Password complexity validations are now live across all key entry points on the platform. Users will be required to set passwords that meet the following requirements:
- Minimum 12 characters
- At least one uppercase letter (AโZ), lowercase letter (aโz), number (0โ9), and special character (e.g., !, @, #, $)
This has been enforced across the following flows. Image reference have been provided for more clarity.
- Signup/Activation

- Password Reset & Forgot Password

- Profile Update

- Edit User Info

Effective 4th June 2026, this applies to all new users and any existing users who change their password.
improved
SaaS Mode
Sub-account Billing -> Invoice list: Clearer, Smarter, More Useful
We've updated the invoice list in sub-account billing to make it significantly easier to understand your charges at a glance.
โ
What's New
- See What You Were Charged For โ Instantly
The invoice list now shows product names instead of raw invoice codes in the Products column. For invoices with multiple items, you'll see the first product name and a count of additional items โ hover over it to see the full list.
- Cleaner Invoice Table
The old Invoice ID column has been removed. In its place, a Transaction ID is shown (truncated for readability) with a one-click copy icon so you can grab the full ID whenever you need it.
- Review Invoices Without Auto-Downloading
Clicking "View" on an invoice now opens a detail panel instead of immediately downloading a PDF. From there you can review the amount, payment method, status, and line items โ then choose to View in Stripe or Download Invoice on your own terms.
- Know What's a Platform Charge vs. an External Charge
Invoices and products that come from outside the HighLevel platform are now clearly labeled "External", so you can immediately tell the difference between your platform subscription and any third-party charges.
๐ก
Why This Matters
These updates reduce guesswork when reviewing your billing history. You can now identify charges instantly, review invoices without unintended downloads, and clearly see where each charge originates.


You can now customise the label on your Payment Link's checkout button โ go beyond "Pay," "Book," or "Donate" with any text that fits your brand and offer. No code, no workarounds โ just type it in and publish.
The Challenge
Your payment link is the last thing a customer sees before they commit. But until now, you were stuck choosing from three generic button labels โ Pay, Book, or Donate. If your offer is a subscription, a registration, a membership, or anything in between, those labels just didn't fit. A mismatched CTA creates friction, and friction costs conversions.
โจ Our Solution
The Payment Link builder now includes a custom button text field under Advanced Options. Pick one of the default labels โ or type in any label up to 50 characters. Your custom text appears instantly on the checkout preview, so you know exactly what your customers will see before you share the link.
๐ How This Supercharges Your Business
- Convert more buyers: A CTA that matches your offer reduces hesitation at checkout.
- Stay on-brand: Use the exact language your audience responds to โ "Claim Your Spot," "Subscribe Now," "Get Instant Access," and more.
- Move faster: No need to work around generic labels with product naming hacks. Change your button text in under 30 seconds.
- Works across every use case: Courses, events, services, memberships, donations โ one builder, any CTA.
๐ ๏ธ How to Get Started
- Open your Payment Link builder โ Go to Payments โ Payment Links and open an existing link or create a new one.
- Scroll to Advanced Options โ Under "Call to action for payment link button," open the dropdown.
- Choose a default or go custom โ Select Pay, Book, or Donate โ or click the custom text field and type your own label (up to 50 characters).
- Preview and publish โ Your button text updates live in the checkout preview on the right. Hit Save when you're happy.
Good to Know
- Custom button text is available on all Payment Link types.
- Maximum 50 characters for custom labels.
- Available on Web (Payment Link builder). Customers see the custom text on all devices.
- Changes apply to new sessions; customers already on a checkout page will see the previous label until they refresh.


new
Phone System
Inbound call routing by working hours
25th of June, 2026
Inbound call routing by working hours
You can now choose to receive inbound calls only during your working hours. Turn on "Only ring during working hours" from your profile, pick the schedule that defines your availability, and any inbound call that arrives outside those hours will skip you automatically and go to the phone number's existing backup.

The setting is off by default, so nothing changes until you turn it on. During your working hours, calls ring you exactly as they do today.
Where to find it:
- Settings > My Profile, in the "Inbound call routing" card.

- Admins can also manage it for team members under Settings > My Staff > Edit > User Availability.

How it works:
- Direct calls: if you are assigned and outside your hours, the call skips you and goes to the number's backup.
- Ring all: only teammates outside their hours are skipped. Everyone still within hours rings as normal. If everyone is outside hours, the call goes to the number's backup.
- Call menu (IVR): if a connect step is set up to ring you and you are outside your hours, you are skipped while the other people and numbers on that step still ring. If you were the only target, that step connects no one and the workflow continues on its normal "not connected" path.
- Forwarding numbers are respected: if your own phone is also set as the phone number's forwarding number or business number, it is automatically skipped too when you are outside your hours, so the call still goes to the backup instead of reaching you.

Mark yourself off for holidays
: the schedule that powers this feature supports date-specific hours, which override your normal weekly hours for a single date. Add a date-specific day with no hours to take yourself off inbound calls for a holiday or a day off, without touching your regular weekly schedule.For admins, control who can change this: this setting is tied to the "Manage calendars" permission. If you do not want a staff member changing their own call availability, remove the "Manage calendars" permission from their role under Settings > My Staff > Roles and Permissions. When that permission is off, the "Inbound call routing" card cannot be used for that user and any attempt to change the setting is blocked. This lets you keep control of after-hours call routing for your team.
Known limitations in this release:
- Transfers are not covered yet. This release applies to inbound calls to assigned users, ring all, and call menu (IVR) steps. Transferred calls are planned for a future update.
- No per-user backup options yet. Calls outside your hours follow the phone number's existing backup.
new
improved
Email Builder
Email AI: Expanded Access for Agencies, Same Controls โจ
๐ค
Problem Statement
Agency owners often create Email AI templates on behalf of their clients. However, if Email AI was disabled for a location, agency users couldn't access it there. This forced them to create templates in a few enabled locations and manually share them across other locations, resulting in extra effort and duplication.
โจ
What we did
- Enabled Email AI access for agency users across all locations.
- Agency users can now create and manage Email AI templates wherever they are needed.
- Location users continue to have Email AI access based on their location's Labs configuration.
- Added a "Visible to Agency Users Only"tag to avoid confusion for Agency users when Email AI is disabled for a location.
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Benefits
- Allows agency users to create Email AI templates in any location.
- Eliminates the need to manually share templates across locations.
- Reduces operational effort and duplicate work.
- Preserves existing location-level access controls for location users.

new
Automations
Use Python in the Custom Code Action
What's New
We have just added one more language to our Custom Code Action. Now you can change the language from the dropdown by selecting Python.
This enhances the already powerful action and opens up new avenues.

new
Mobile App
Ask AI
Ask AI Artifacts: Interactive AI Responses on Mobile App
Ask AI V2 reimagines the HighLevel mobile AI assistant so you can get real answers and take real action from anywhere, not just from a laptop. Ten interactive response types, searchable history, and live streaming, all rendered natively.
๐ค The Challenge
You don't run your business from a desk. But until now, the mobile AI couldn't keep up. Answers were flat text, with no history to return to and no way to act on what the AI told you. So the real decisions waited until you were back at a computer.
โจ Solution
Ask AI V2 brings the full AI experience to your phone. Ten artifact types - charts, data tables, code blocks, approval flows, question wizards, and more render natively and respond to touch. Answers stream in real time, and your entire conversation history is searchable. You decide and act on the move.
๐
How This Supercharges Your Business
- Decide on the move: Interactive charts and data tables put real business insights in your hand between meetings, on a client site, anywhere.
- Act, don't just ask: Approval flows and multi-step question wizards let you complete structured tasks from your phone, no laptop required.
- Never lose a thread: Searchable conversation history lets you resume any session the moment you pick your phone back up.
- Trust what you see: Real-time streaming and a live thinking indicator show the AI's reasoning as it works, not just the final answer.
๐ ๏ธ
How to Get Started
Open Ask AI: Tap Ask AI in the HighLevel mobile app.
Ask anything: Type your question in the composer bar.
Interact: Tap charts, copy code, follow a wizard, or tap Sources to see what web search found.
๐ ๏ธ
What's Next?
We're expanding what renders natively on mobile. The Canvas preview pipeline (9 preview types) is already built and will activate via a backend toggle, no app update needed. More artifact types and richer interactions are on the roadmap.
Roll-out & Availability
Roll-out & Availability
| Release Date | June 18, 2026 |
| Available Version | 4.18.1 (build 833) |
| Status | Public |
| HighLevel | โ
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| LeadConnector | โ
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| WL App | โ
|
| Platforms | iOS & Android |
Good to Know
- Full dark mode support across all artifact types, matches your device theme automatically.
- Model selection available (Claude Sonnet 4.6 by Anthropic).
- Canvas preview pipeline (9 preview types) ships dormant; activates via backend toggle.
๐ฌ We Want to Hear From You!
Speak with us: https://speakwith.us/nikhilsatish PM email: nikhil.siddasamudra@gohighlevel.com






๐
What's New
We've improved the discoverability of Notifications in Forms, Surveys, and Quizzes by moving it from an icon-based entry point to a dedicated Notifications tab within the builder.
In addition, we've enhanced builder tooltips with clearer descriptions, contextual messaging, and direct Learn more links to relevant Help Center articles, making it easier for users to understand settings without leaving the builder.
These changes were driven by user feedback, particularly from new users who found it difficult to locate notification settings and understand certain builder options without assistance from support.
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Key Highlights
- Notifications now have a dedicated Notifications tab inside the builder.
- Improved visibility and discoverability of notification settings.
- Enhanced tooltips across Forms, Surveys, and Quizzes with clearer guidance and contextual messaging.
- Added Learn more links to relevant Help Center articles for supported tooltips.
- Reduced reliance on support for locating and understanding notification and builder settings.
- Creates a more intuitive and user-friendly experience for both new and existing users.
โ๏ธ How It Works
Previously, notification settings were accessed through an icon within the builder, making them easy to overlook, especially for new users.
With this enhancement, Notifications are now available as a clearly labeled tab, ensuring users can quickly find and manage notification preferences without additional guidance.

We've also improved several builder tooltips by providing more descriptive explanations, contextual messaging based on the selected product or field type, and direct links to Help Center documentation where applicable.

This allows users to better understand configuration options without interrupting their workflow.
๐ Notes
- No changes have been made to existing notification functionality.
- This update focuses on improving accessibility, navigation, and in-product guidance.
- Tooltips have been enhanced across Forms, Surveys, and Quizzes with clearer descriptions and contextual Help Center links where applicable.
- Available across Forms, Surveys, and Quizzes.
By making notifications easier to find and providing more helpful in-product guidance, we're helping users get up and running faster while delivering a smoother, less frustrating onboarding experience. ๐
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