Changelog
Follow up on the latest improvements and updates.
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We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customizable and professional, they streamline your workflow, saving you time and letting you focus on engaging your audience and driving results.
List of New Templates
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🚀
4 New Website Templates Published
🚀------------------------------------------------------
Automotive - 1
Financial - 1
Home Services - 1
Insurance - 1
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🚀
2 New Email Templates Published
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Legal - 1
Marketing Agency - 1
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🚀
2 New Form Templates Published
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Real Estate - 1
Restaurant & Bar - 1
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🚀
2 New Survey Templates Published
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Creative - 1
Financial - 1
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🚀
8 New Social Templates Published
🚀-----------------------------------------------------
Automotive - 2
Beauty & Fashion - 2
Business Coaching and Consulting - 2
Travel & Hospitality - 2
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🚀
5 New Ad Templates Published
🚀-----------------------------------------------------
Finance - 5
- Credit Repair
- Accounting Firm
- Tax Specialist
- Lender
- Financial Planner
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📣
1 New Snapshot
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Travel & Hospitality - Hotel




















new
Memberships
New Theme Customizer Launched!
We’re excited to introduce the all-new Theme Customizer, a powerful tool that gives you full control over your course site’s look and feel—no coding required! Create a fully branded, stunning learning experience with ease.
✨ What's New
Real-Time Previews
– Instantly see changes before publishing.Template Saving & Reuse
– Save and apply templates across multiple courses.Visibility Toggles
– Show or hide sections with a click.Color & Text Overrides
– Customize fonts and colors to match your brand.Custom Content Blocks
– Add content tailored to your audience.Drag-and-Drop Sorting
– Reorder layout blocks effortlessly.🔧 New Custom Blocks
Image Block
– Add eye-catching visuals.Video Block
– Embed engaging videos.Cross-Sell Block
– Promote offers across product and lesson pages.Custom Block
– Share announcements or updates.Call-to-Action Block
– Guide users with compelling CTAs.Text Block
– Add context or instructions to your content.💡 Why You'll Love It
Fully customizable and on-brand course sites.
No technical expertise required.
Pre-built templates to speed up design.
Real-time editing with a user-friendly interface.
🔮 Coming Soon
Improved loading speed and interactions.
Auto-linking for cross-sell blocks.
Internationalization (i18n) support.
Enhanced UI for editing controls.
Auto-play for videos.
Start designing a course site that reflects your brand—your way. Try the Theme Customizer today! 🎨🔥
improved
Affiliate Manager
Sub Account Affiliate Manager: Smoother & More Efficient Payouts
We’ve made important improvements to the payout process to make it easier, more transparent, and more efficient—especially with the addition of bank payouts as a new method! Alongside this, we’ve refined the user experience to help you pay affiliates faster and with greater clarity.
👀 What’s Improved?
New Payout Categories
– To make things clearer, we’ve separated affiliates into three tabs:- PayPal: Affiliates who have PayPal as their payout method.
- Bank: Affiliates who have bank transfer as their payout method.
- Missing Payout Details: Affiliates who haven’t added their payout details yet.
Clearer Bulk Selection for Payouts
- Before: Selecting affiliates across multiple pages only paid those on the current page.
- Now: When you select affiliates across multiple pages, the system includes all of them in the payment pop-up.
Easier Navigation
- Before: Clicking back after viewing an affiliate’s profile returned you to the first tab instead of where you left off.
- Now: Clicking back takes you right back to the tab and page you were on.
More Control Over List View
- You can now adjust how many affiliates appear per page in the Payouts tab, making it easier to manage large lists.
Confirmation Message After Payout
- Before: Once you paid affiliates, they disappeared from the list without confirmation.
- Now: A toast notification will confirm that the payout was successful.
👷 How It Works:
- Go to the Payout tab.
- Approve payouts that are ready for payment.
- Switch to the Approved tab.
- Choose how to pay: Select multiple payouts in bulk or process them one by one.
- Bulk Payouts? No problem! Click "Pay," and the system will categorize payouts based on different methods.
- Follow the on-screen steps to complete payments successfully

improved
Affiliate Manager
Sub Account Affiliate Manager: Quick Campaign Actions
Managing affiliates just got easier! With Quick Campaign Actions, you can now add or remove affiliates directly from the Affiliate List Page, streamlining your workflow and saving time.
👀 What’s New?
- Add Affiliates to Campaigns– Quickly assign affiliates to a campaign from the list page.
- Remove Affiliates from Campaigns– Easily remove affiliates from a campaign without navigating to their profile.
👷 How It Works:
Adding an Affiliate to a Campaign
- Go to Affiliate Manager → Affiliate List Page
- Click the three-dot menu next to the affiliate's name
- Select Campaign Actions → Add to Campaign
- Choose the campaign from the pop-up list
- Click Confirm
Removing an Affiliate from a Campaign
- On the Affiliate List Page, click the three-dot menu next to the affiliate’s name
- Select Campaign Actions → Remove from Campaign
- Choose the campaign to remove them from
- Click Confirm
⭐ Why it Matters:
- Saves Time– No need to navigate to individual profiles to manage campaigns.
- Effortless Affiliate Management– Easily update affiliate assignments in seconds.
- Better Organization– Keep your campaigns up to date with minimal effort.



improved
App Marketplace
Marketplace - Redesigned App Cards
The Marketplace team is happy to announce the new, improved designs for Marketplace - App cards.
What's new?
More social proof to agencies
- We've added Install-count to the app card to help agencies gauge the popularity of the app
User-aware and White-label friendly App Cards
- The App Cards look different to agency vs sub-account users based on who's view the Marketplace
- The following details are hidden in the app card if sub-account users are viewing the Marketplace
- Install-count(Rationale: Most popular apps have a 5-6 figure install count, which may raise questions within white-label agencies' sub-accounts. Hence, sub-account users can't see install count.)
- 'White-label Verified' tag
Better design
- We improved the design of App Ratings - we now show the 5-star design that customers are used to on e-commerce sites.
- We improved the design of the White-label verified tag to make it less bulky on the app card.
- The Pricing category tag design has been simplified. We now display Free to install for the following three scenarios:
- If the app has free-trial enabled
- If the app has a free-plan (freemium model)
- If the app has no subscription fees but only usage-based-pricing
Why is this important?
Agency Trust
- This is our first of many steps planned to make App Marketplace white-label friendly by curating the information based on who's viewing the Marketplace - agency vs sub-account.
Driving Adoption
- The social proof signals and simplified design aim to improve the adoption of Marketplace apps by agencies.
Preview Images


new
improved
Calendar
Improving the First-Time Experience in Calendars
We’re excited to roll out a series of updates aimed at making the Calendars module more
intuitive
and user-friendly
—especially for first-time users
. These enhancements are designed to reduce friction
, guide users more effectively, and help them get value from the platform faster.🧭
Smarter Empty States with Clear Guidance
- We’ve introduced empty state illustrationsacross the Calendar Settings, Groups tab, and Appointments List View.
- These illustrations now provide helpful contextandclear calls-to-action(e.g. “Create your first calendar”) to guide users forward instead of leaving them confused or unsure of what to do next.
- In the Appointments List, if no appointments are available, users are now prompted to booktheir firsttest appointment—encouraging proactive action.
🧩
Simplified Calendar Group Setup
- Previously, creating a group and then adding calendars to it requiredmultiple stepsandcontext-switching.
- Now, after a group is created, users are immediatelyguidedto add calendars to that group withbulk selectionoptions,saving timeand eliminating confusion.
- Additionally, when managing calendars, users can clearly see which group each calendar belongs to, making group management more transparent.
🛠️
Key Actions Made More Accessible
- We’ve surfaced critical actions(like Edit, Share, and Troubleshoot) directly on the Calendar Settings page, removing the need to dig into the three-dot menu.
- All secondary actions have been consolidatedinto the menu for acleaner, more focused UI.
💡
Why This Matters
These updates make it easier for new users to get started,
reducing confusion
and setup time. By guiding users with clear actions and simplified flows
, we’re improving activation
and setting them up for long-term success.
🚀
More onboarding improvements coming soon!
This is just the beginning—we're actively working on additional
onboarding
enhancements to make sure every user feels confident
and successful from day one.







improved
App Marketplace
API
Marketplace - Agency white-label details in AppInstall webhook
Developers can access the agencies' White-label when sub-accounts install an app.
What's new?
The
AppInstall
webhook event now includes four new fields:- Parent agency's name
- Is the parent agency white-labeled?
If the parent agency is white-labeled
- Parent agency's domain
- Parent agency's logo
Why is this important?
This enhancement enables developers to build a white-labelled experience for the sub-accounts within their apps, thereby improving the apps' adoption among the white-labelled agencies.
What's next?
We'll soon add the above details to the
GET /locations/{locationId}
API so developers can get the parent agency's white-labelled details on demand. new
Help & Support
Launch of AI Support Assistant
We’re excited to roll out the
AI Support Assistant
(Beta) – your new support companion inside HighLevel! This assistant is designed to provide instant, AI-powered answers to help you move faster and stay unblocked, any time of day.What’s New?
- The AI Support Assistant is now live for all active agencies (post 90 days of purchase)
- Agency admins and agency users have access to AI Support Assistant
- Available under the Help & Support section (click the “?” icon in the top bar).
- You’ll now see a new AI Support Assistant banner – click it to start chatting with the assistant.
- Get immediate answers, ask follow-up questions, and get guided help directly inside the platform.
How It Works:
- Click the “?” icon on the top bar.
- Go to Help & Support.
- Click the AI Support Assistant banner.
- Ask your question – the assistant will respond instantly.
- Use thumbs up/down to share feedback and help us improve.
- The assistant is smart to detect the user's frustration to suggest appropriate next steps
Why It Matters:
- Faster Help: Get answers right when you need them, without leaving the platform.
- Smarter Experience: The assistant supports follow-up questions and learns from feedback.
- Always Available: 24/7 support, so you’re never stuck – even after hours.

new
Invoicing
Import Old Invoices using CSV
What’s New?
- Seamless CSV Import: You can now import invoices from external platforms via a CSV file. This means if you have invoice data in a spreadsheet or exported from another tool, you can bring it into the system in just a few clicks.
- Date Field & Tax Mapping: When importing, you get to map CSV columns to the system’s invoice fields (e.g., issue date, due date) and match your existing taxes to the taxes you already created in the platform.
- Automated Email Summary: After the import completes, you’ll receive an email with a summary (and a CSV attachment) showing which invoices were successfully imported and which failed (along with reasons).
How to Use It
- Go toPayments → Invoices & Estimates. Click on+ New(the blue button in the top right) and select Import Invoices using CSV from the dropdown.

- Download the sample CSV and prepare Your CSV File

Important: Before uploading, add any relevant tax rates in your system’s Settings → Taxes area so that you can map them correctly.
- Upload & Map date fields to correct format as per the CSV

- Map Taxes from the file to ones in the system
The system will list any tax columns it detects from your CSV. For each tax entry, choose the matching tax rate in your account (e.g., VAT 10%, GST 10%, or any custom name).

- Import & Review: Click Start Import to begin. A green confirmation banner will appear.

- You will receive an “Invoice Import Summary” email containing details on which invoices were successfully imported and which may have failed (plus reasons).


Why We Built It
Streamlined Migration
: Many businesses come with existing invoice data from other billing platforms or spreadsheets. This feature dramatically reduces the friction of manually re-creating invoices—just upload, map, and done!Time & Error Savings:
Instead of manually entering dozens (or even hundreds) of historical invoices, you can import them in bulk. This lowers the chance of typos and inconsistencies.Consolidated Billing History:
Having all your invoices in one system makes it easier to manage, report on, and keep track of your entire billing history in a single place.Important Notes
- No Automated Reminders for Imported Invoices
Imported invoices will not trigger reminder emails or texts automatically. (Any new invoices you create inside the platform will still follow your reminders schedule, but old ones brought in via CSV will be excluded.)
- Late Fees and Tips
Late fees and tips will start to apply to these imported invoices based on whatever global or default settings you have configured. If you want to disable them for certain invoices, you’ll need to adjust those settings or edit them on a per-invoice basis.
improved
fixed
Automations
Execution Logs & Enrolment History - Enhancements
Objective
- This release focuses on improving the experience users have in using Execution logs and Enrollment History (EL & EH).
- We want users to be able to debug any issues which they have on a workflow just by looking at Execution logs and Enrollment History pages as they provide a lot of insights.
What's New?
- Enhanced Go To Action -By clicking on "Go to" button users can check the action configuration in the logs itself. Users can click on "Edit" button that will take them to the builder to make changes.
- Improved Navigation among EL, EH and the Builder - Whenever users uses any action from the table like See contact Path or View Contact History they had to navigate back to EL/EH and the filters were reset,
- Now on all features present in EL & EH, users will see a back button instead of back to builder which will take the user back 1 step with the applied filters.
- ToolTip on Date filter for informing users that we only have data of 30 days.
- Added Enrollment Reason in Enrollment History. (Visible after 1st April for new enrolments only).
- Replacement of IDs with Names in "Assign To User" and "If-Else Actions" in View Details (EL). There are done to make it easier to debug the executions.
- Increased GPT response in View Details (EL) from 100 characters to 2000 characters with a view more button.
- Contact Filter Bug fix - Earlier contact filter was not getting applied on any page except page 1 on EL and EH, fixed this.








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