Changelog

Follow up on the latest improvements and updates.

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🧭 Overview
We’ve improved
appointment visibility for followers
to support smoother collaboration across teams.
Previously, only the assigned user could view a contact’s appointments. With this update, followers can now also view appointments for the contacts they follow — provided Assigned Data visibility and the appropriate calendar permissions are enabled.
✅ What’s New
  • Followers can now view appointments for contacts they follow.
  • Visibility now aligns between assigned users and followers.
  • When a user’s data visibility is restricted to only assigned records, they can now also see appointments for contacts they follow.
🔐 Permission-Based Behavior
  • Followers must have View appointments, calendars & groups permission to see appointments.
  • Without Manage appointments, followers can view but cannot edit or delete appointments.
  • With Manage appointments, followers can edit and manage appointments accordingly.
🎯 Why This Matters
  • Improves collaboration between team members working on the same contacts.
  • Eliminates confusion when followers couldn’t see relevant appointments.
  • Aligns visibility behavior with real-world team workflows.
  • Ensures restricted access users still have the context they need when following a contact.
🧭 Overview
You can now
create rental bookings
directly from the
Calendar View
using a simple
drag
gesture.
This enhancement makes it faster and more intuitive to block date or time ranges and create bookings — without switching to a separate flow. Just click, drag across the desired range, and complete the booking.
🚀 What’s New
✅ Drag to Create
From the Rentals Calendar View, you can now:
  • Click and drag across available future dates or time slots
  • Automatically open the booking creation panel with pre-filled start and end details
  • Create a booking directly for the selected listing
This reduces steps and speeds up manual booking creation.
Note: Drag-to-create is not supported for past dates and the current date.
🧩 How to Use
  • Navigate to
    Rentals → Calendar View
  • Click and drag across future dates or time slots in a listing row
  • Complete the booking details in the panel that opens
🎯 Why This Matters
  • Faster booking creation for users
  • More intuitive, visual calendar workflow
  • Reduced friction when blocking inventory
  • Improved operational efficiency for rental teams
This update makes the Rentals calendar more interactive and aligned with how teams naturally manage availability.
🧭 Overview
We’ve enhanced the
Bulk Edit
Availability experience to make multi-user
schedule
updates clearer, safer, and more structured.
With improved visibility into weekly and date-specific hours — along with smarter save logic — managing availability for multiple team members is now more predictable and controlled.
🚀 What’s New
⚠️ Clear Impact Intimation for Weekly Hours
When editing
Weekly hours
in Bulk Edit mode, an informational banner now appears to indicate that changes will apply to all selected users.
This ensures you understand the impact before saving.
Screenshot 2026-03-10 at 10
📅 Structured View of Date-Specific Hours
Date-specific hours are now displayed in a
grouped-by-date format
across all selected users.
For each date, you can:
  • See how many users have availability set
  • View individual user time blocks under that date
  • Edit or delete entries per user
This gives full visibility into schedule exceptions before making changes.
Unified view
➕ Add Date-Specific Hours in Bulk
When adding new date-specific hours:
  • The time block automatically applies to
    all selected users
  • You can later edit or remove entries individually if needed
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💾 Smarter Save Logic
Save behavior is now section-specific:
  • Updating Weekly Hours only modifies weekly schedules
  • Updating Date-Specific Hours only modifies date exceptions
This prevents accidental schedule loss during bulk edits.
🧩 How to Use
  • Go to *
    Calendars → Calendar Settings →
    Edit a Calendar
    → Availability
    * tab
  • Click
    Bulk edit
  • Select team members and click on Edit hours
  • Modify Weekly or Date-Specific Hours
  • Click Save Changes
  • Only the edited section will be updated.
🎯 Why This Matters
  • Reduces accidental schedule overrides
  • Improves clarity when managing multiple users
  • Provides structured visibility into date exceptions
  • Makes bulk availability updates safer and faster
Screenshot 2026-03-10 at 11
Overview
We've expanded the availability of the Listings product (Yext & Uberall) to 27 additional countries. This is a configuration-only rollout — no UI, infrastructure, or pricing changes are involved.
Users in newly supported countries will now see the Listings pitch page instead of the previous "Listings is not available in your country" message.
What's New
27 new countries enabled for Listings, including markets across Europe, Asia, Middle East, South America, and Africa.
Newly supported countries now appear in the Country dropdown when submitting the Listings form.
Supported across both Uberall and Yext engines.
Full list of newly added countries:
Netherlands, Poland, Portugal, Argentina, Czech Republic, Chile, Finland, Singapore, Hungary, Romania, United Arab Emirates, Israel, Cyprus, Colombia, Peru, Malaysia, Indonesia, India, Philippines, Nigeria, Saudi Arabia, Pakistan, Ecuador, Vietnam, Costa Rica, Algeria, and Afghanistan.
How to Use
  1. Go to the Listings product as you normally would.
  2. Purchase a Listings entity for your location.
  3. Submit the Listings form — the newly supported countries will be available in the Country dropdown.
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No changes to the existing flow. Everything works the same way it does for previously supported countries.
Pricing
No changes. Listings remains available at the same pricing as all other supported countries.
We’ve revamped how Review Links are configured across Reputation to make the process faster, more intuitive, and frictionless — so you can get set up in under a minute.
✨ What’s New
1. Automatic Review Link Setup
Once a page is connected (e.g., GBP), your Review Link is set automatically.
For GBP:
  • If only one page is connected → it’s set as default.
  • If multiple pages are connected → the first page is selected by default.
  • No manual setup required in most cases.
2. Smart Dashboard Notifications
Clear status messaging on the dashboard:
1. If Review Link is set:
Screenshot 2026-03-09 at 10
2. If Review Link is not set:
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Helps users instantly know what action to take.
3. Setup CTAs Across Key Pages
We’ve added contextual CTAs to guide users:
Requests Page:
“Configure Review Link” CTA to configure link before sending requests.
Screenshot 2026-03-09 at 10
4. Review Link Access While Sending Requests
  • When sending a Review Request:
  • Users can now view the current Review Link
  • Option to override or change the link instantly
Screenshot 2026-03-09 at 10
Makes it easier to customise review destinations per request.
5. Configure Review Link in Widgets
Added the ability to:
  • View, Select and Override Review Links directly inside the Review Widget Page
  • Ensures widgets reflect the correct review destination.
Screenshot 2026-03-09 at 10
🎯 Why This Matters:
  • Review Links are auto-configured
  • Clear status indicators guide users
  • Setup is contextual, fast, and self-explanatory
  • Most users can complete setup in under 1 minute
📍 Where You’ll See This
  • Reputation Dashboard
  • Requests Page
  • Reviews Page
  • Review Widgets
  • Send Review Request Modal
Questions? Suggestions? Ideas to improve Reviews Management?
Drop us a line at reputation@gohighlevel.com or share on our Ideas board— we’re listening!
What’s new?
Workflows now support 2 new Goal Event types: Invoice Paid and Review Request Clicked. You can use them to automatically pull a contact forward to a Goal step when an invoice hits the right payment status, or when the contact clicks a review request link (optionally filtered by channel and/or link).
How it works
  • Invoice Paid:
    The goal completes when the contact has an invoice marked Paid or Partially Paid - either any invoice for that contact, or only the one tied to your selected Send Invoice step (if chosen).
  • Review Request Clicked:
    The goal completes when the contact clicks a review request link across any channel, or only the selected channel(s) and/or a specific review link (if filtered).
How to use it
  • Add a Goal Event step in your workflow.
  • Choose Invoice Paid or Review Request Clicked, then set your filters.
  • Choose what happens if the contact reaches the Goal step before the event occurs, then Save.
Why we built it
These goals let you move contacts forward based on real outcomes - payment received or review intent shown - without extra branches or manual checks.
Use case examples
  • Invoice Paid: After a “Send Invoice” action, the contact pays (status Paid or Partially Paid). The Invoice Paid goal moves them to “Send receipt + next steps.”
  • Review Request Clicked: You send a review request via SMS. When the contact clicks the link, the Review Request Clicked goal moves them to “Thanks + referral ask.”
Additional Notes
  • If you don’t associate an Invoice Paid goal to a specific invoice action, any qualifying paid invoice for that contact can complete the goal.
  • For Review Request Clicked, leaving Channel and Override Review Link empty matches more broadly; adding filters narrows the goal to only those clicks in those channels / Links.
Preview:
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We’re excited to introduce
Notes for Custom Objects
, a powerful new feature that lets you create and manage notes directly on your
Custom Object records
.
Enable the Feature
Go to
Labs
and toggle on
Notes for Custom Objects
.
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❓ Why This Feature?
You can now capture key details, discussions, and updates
inside any Custom Object record
, so your teams always have the full picture right where they need it.
This brings greater clarity and efficiency to your workflow by keeping all relevant notes tied to their specific data entities and not scattered across unrelated records.
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✨ What’s New?
  • Custom Object Record Specific Notes
Create and view notes directly inside Custom Object records. Notes stay linked to that specific object for better organisation and context.
  • Flexible Associations
Link notes across records: associate any existing or new note from a Contact or Opportunity to a related Custom Object record
  • Unified Experience
Notes for Custom Objects share the same interface and editor you’re already familiar with from Contacts and Opportunities.
  • Smart Filtering & Search
Quickly locate notes across objects using filters by entity, author, or keywords — making it easier to retrieve the right information instantly.
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🔧 How to Use
  1. Open Custom Objects → open any record → go to Notes → add a note
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  1. Or open a Contact / Opportunity note → associate it to the related Custom Object record
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🤝 Why It Matters
  • Keep important context on the record you’re actually managing (not just on Contacts)
  • Find notes faster with Search + Filters/Sorting
  • Avoid copy/pasting updates—associate the same note to the Custom Object record for shared visibility
🚀 Overview
We’ve enhanced dashboards and custom reports to persist date ranges and filter selections per user.
The system now remembers the date range and filters you select. When you refresh the page or return later, your selections remain exactly as you left them.
✨ What’s New
Dashboard Updates
• Dashboard date range now saves automatically per user
• Widget dropdown values now persist based on user selection (no longer defaulting to the first pipeline value)
• Selected values remain saved until manually changed
• AI Summary now reflects the selected pipeline instead of always using the first pipeline in the dropdown
• If a saved filter (such as a pipeline) is deleted, we automatically select the first available option
• Duplicated dashboards retain relevant date and filter settings
• Introduced comparison date range on a dashboard level date filter - which will also be applicable to general widgets
• Widget level comparison will take preference over dashboard level if explicitly mentioned
Custom Reports Updates
• Custom reports now follow the same persistence logic as dashboards
• Dropdown values are saved for all users when the report creator clicks “Save”
• Email sharing sends a snapshot of the report values at the time of email generation
• Subsequent report changes do not impact already sent emails
• Introduced comparison date range for custom report builder - which will also be applicable to general widgets
• For custom report builder, widget level comparison will take preference over report level if explicitly mentioned
📝 Important Notes
• Widget-level date settings can still differ from the dashboard date
• Snapshot restores do not copy user-specific preferences
💡 Why This Matters
You no longer need to reset filters every time you open a dashboard. Your reports stay consistent, and previously sent emails won’t change even if you update filters later.
We’ve enhanced Competitor Analysis to support virtual and service-area businesses, making it easier to track competitors that don’t have a physical storefront.
✨ What’s New
1. Add Virtual Businesses Manually
You can now add competitors using:
  • Virtual addresses
  • Service areas
  • Website URLs
Screenshot 2026-03-09 at 10
Perfect for:
  • Online-only businesses
  • Service-area businesses
  • Franchise or multi-region brands operating remotely
2. Seamless Search Experience
  • Improved competitor search flow:
  • Start typing a business name
  • Get instant suggestions in a dropdown list
  • Select from the list to auto-populate details
  • Faster and more intuitive competitor onboarding.
Screenshot 2026-03-09 at 9
3. Expanded Analysis Coverage
Virtual competitors are now included in:
  • Ratings comparison
  • Reviews benchmarking
  • Keyword share tracking
  • Overall competitive insights
🎯 Why This Matters
Previously, Competitor Analysis relied on physical Google Maps locations, which meant:
  • Virtual or remote businesses couldn’t be tracked
  • Online-only competitors were missing from analysis
  • Insights were incomplete for digital-first markets
With this release, you can now:
  • Track any competitor — physical or virtual
  • Get more accurate insights for your niche
  • Compare performance across both online and local markets
🛠 Where to Find It
Reputation → Competitor Analysis → + Add a Virtual Business Manually
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Questions? Suggestions? Ideas to improve Reviews Management?
Drop us a line at reputation@gohighlevel.com or share on our Ideas board — we’re listening!
We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customizable and professional, they streamline your workflow, saving you time and letting you focus on engaging your audience and driving results.
List of New Templates
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🚀
1 New Website Templates Published
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Other - 1
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🚀
1 New Email Templates Published
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Legal - 1
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🚀
1 New Form Templates Published
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Financial - 1
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🚀
1 New Survey Templates Published
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Home Services - 1
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🚀
4 New Social Templates Published
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Health & Wellness - 2
Financial - 2
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🚀
3 New Facebook Ad Templates Published
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Business Coaching & Consulting - 1
Finance - 1
Beauty & Fashion - 1
Accounting Services - Facebook Ad
Assisted Living Facility - Website
Financial Advisor - Social
Financial Investor - Form
Immigration Attorney - Email
Modeling Firm - Facebook Ad
Solar Quote Request - Survey
Tutor - Facebook Ad
Wedding Photographer - Social
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