Your Threads content can now live alongside the rest of your social strategy. ✨

With Threads Post Sync (Beta), you can automatically import your existing Threads posts into Social Planner, giving you one place to manage historical content, monitor engagement, and repurpose posts.

Note: Available in Beta through Labs.

Import your existing Threads content, including:

Synced posts retain available content and engagement data, including:

Reuse supported Threads posts by cloning text, image, video, carousel, and GIF posts directly from Social Planner.

Once enabled, Threads posts are synced automatically every 24 hours. You can also track sync progress and receive notifications if your account needs to be reconnected.

Opportunity forms can now adapt automatically based on each deal.

Admins can control which fields or folders appear—and which fields are required—based on an opportunity’s pipeline, stage, status, or other field values.

- Show field

- Show folder

- Make mandatory

You can also go to , open a pipeline or stage’s menu, and select .

The Abandoned Cart and Order Fulfilled workflow triggers can now use Available Quantity as a filter and custom value, helping users build automations based on product inventory levels.

Need to help a customer reschedule? You can now , making it easy to share whenever a customer needs it.

This is available across .

You can now generate a reschedule link on demand from an existing appointment.

Customers can open the shared link and reschedule their appointment without having to find an earlier email or notification containing the reschedule link.

Open an appointment from anywhere you manage appointments, including .

Then:

That's it! The customer can use the link to open the rescheduling flow and choose a new time for their appointment.

Existing appointment permissions continue to apply.

Users without the required appointment management permissions will not be able to generate a reschedule link and will see the existing disabled state and permission guidance.

We’ve improved how work across Meetings, Services, and Rentals, making your preferred start of the week consistent throughout the scheduling experience.

You can choose whether your week starts on , and Calendars will now respect the appropriate preference across in-app scheduling experiences.

Your Week Start preference is now reflected across touchpoints such as:

This creates a more consistent experience as you move between different parts of Calendars.

Set your preferred day separately for Meetings, Services, and Rentals from Calendar Settings:

Choose your preferred start of the week:

Once saved, your preference will automatically be reflected across the relevant in-app Calendar and scheduling experiences.

Week Start settings configured specifically for your .

Your in-app preference will not override your widget configuration, so you can continue customizing the customer-facing booking experience separately from your internal scheduling experience.

We’ve rolled out a set of improvements across to give businesses more ways to communicate with customers, customize their booking experience, and spend less time configuring their setup.

Here’s what’s new 👇

Services (v2) now supports , alongside the existing Email and SMS notification options.

You can configure WhatsApp notifications for different stages of the service booking journey — whether you want to send a .

This gives businesses another way to reach customers through the channels they prefer.

You can now select when creating your communications.

This makes it easier to personalize emails with relevant booking information without having to manually add or remember custom values.

Simply select the required Service or Rental custom value from the Email Builder and add it to your content.

You now have more flexibility in how are displayed on your booking widget.

Along with the existing category layouts, you can now display categories as , giving customers a clean and convenient way to navigate between different categories while booking.

We’ve also updated several default settings introduced with the recent Services booking enhancements.

Settings that generally create a better service discovery and booking experience are now , so businesses can get started with less configuration.

For example:

These settings can still be customized based on how you want your booking flow to work — we’ve simply made the default experience smarter.

From reaching customers through to offering better service discovery on the booking widget, these improvements are designed to make Services more flexible for businesses and easier for customers to use.

Businesses can now redeem a customer’s Gift Card while collecting payments directly from an appointment — across calendars.

Previously, Gift Cards could only be redeemed by customers through customer-facing checkout flows. With this update, businesses can apply a customer’s available Gift Card balance when collecting a payment on their behalf, including when charging a saved card or adding a new card.

This brings Gift Card redemption to , creating a consistent redemption experience regardless of who initiates the payment.

To redeem a Gift Card for an appointment:

The Gift Card balance is applied before any remaining amount is charged to the customer’s saved payment method.

Gift Cards now behave the same way whether the customer or the business initiates the payment:

This means businesses can confidently accept Gift Cards regardless of who is initiating the transaction.

Whenever a Gift Card is redeemed:

Chat Widget now supports HighLevel’s native alongside existing Voice AI agents.

When an existing agent is switched to an S2S model, widgets already linked to that agent update automatically, .

If a cloned agent is used instead, select the new cloned agent within the Chat Widget builder.

The AI Agent Action just got a lot cheaper to run. We have shipped a set of cost optimizations across the agent execution pipeline that cut the cost of every agent run, with no change to agent behaviour, output quality, or setup. In internal testing, agent executions are now 40 to 50 percent cheaper.

The AI Agent Action has become one of the fastest growing parts of the Workflow AI suite, and this change puts it on an even steeper curve. Cheaper runs mean users can reach for the agent in more places, more often.

The choice between an agent and a long manual workflow now comes down to what fits the use case, not what fits the budget.

The heaviest agents benefit most. Long conversation and multi tool agents see the largest drop.

High volume workflows are now well within reach, so agents can run across a much larger share of a user's automations.

New users get a far lower entry cost to start building with agents.

Nothing to do. The optimizations are already live and apply automatically to all new and existing AI Agent Actions.

How to setup AI agent action - https://ideas.gohighlevel.com/changelog/ai-agent-action-in-workflows

🚀 Never Miss a Build. Always Know Your Next Step.

Your branded desktop app now tells you when it's ready — and shows you exactly what to do next to get it in front of clients.

🤔

You kicked off your White-Label Desktop App build and... waited. There was no way to know when it actually finished without heading back to the customizer to check. And even after a successful build, the path forward wasn't clear — publish it? Promote it? Most agencies stalled right there, leaving a fully built app sitting idle with no clients ever downloading it.

✨

The moment your build is done, you get notified — in your dashboard drawer and your inbox — with a direct link to your app. And at every stage of the journey, a contextual banner in your dashboard tells you exactly what to do next: build, publish, or promote. No guesswork, no drop-off.

🏆

🛠️

🔮 What's Next?

💡 Good to Know

💬 We Want to Hear From You!

Email of the PM → manoranjan.dash@gohighlevel.com

Speak with us → https://scheduler.zoom.us/manoranjan-dash/book