Changelog
Follow up on the latest improvements andΒ updates.
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improved
fixed
Prospecting
Prospect AI β Major improvements Live π
Prospect AI is getting a major upgrade
What started as a simple automated lead finder is evolving into a much more powerful prospecting engine β giving you more control over how leads are discovered, when agents run, and how prospects are enriched and managed. ( Find it inside Agency > Prospecting > Prospect AI or in Sub account: Marketing > Prospecting > Prospect AI)
Multiple AI agents & higher lead limits

- One AI agent is no longer enough.
- You can now create multiple Prospect AI agents, each targeting a different niche, location, or strategy.
Example
- Agent Alex β Dentists in Dallas
- Agent Sarah β HVAC Contractors in Austin
- Agent Mike β Roofers in Houston
Each agent can have its own:
- Niches
- Locations
- Search radius
- Prospect filters
- Audit preferences
- Lead enrichment settings
- Increased Monthly Limits
We've significantly expanded Prospect AI capacity:

This is a significant increase from the earlier limits, which typically generated around 10β15 prospects per month.
- Plan Monthly Prospect AI Leads
- Default basic Prospecting up to 50/month
- Premium Prospecting up to 100/month
Important: Limits are applied per account, not per agent.
We're actively exploring ways to further increase limits as usage and feedback grow.
Best Practice: Prospect AI relies on Google Maps data. Narrow targeting criteria may limit available prospects after repeated runs. We recommend reviewing and refining your filters regularly.
β‘ Smarter weekly scheduling

Previously, agents would wait until the next scheduled cycle to start.
Example:
- You create an agent on Tuesday and set schedule = Friday
- Agent waits until next week's Friday
New behavior
- Prospect AI now starts much faster.
- If the selected schedule hasn't passed yet, the agent will start during the current week instead of waiting for the next cycle.
Note: If the scheduled run is within the next 24β36 hours, the first run may still be pushed to the following cycle due to processing windows.
Smarter monthly scheduling

Monthly schedules now behave more naturally as well.
Example
You create an agent during the first week of the month
Schedule = Second Week
- Previously: Agent would often wait until the following month
- Now: If the selected week hasn't passed yet, Prospect AI will start during the current month
This means agencies begin receiving value much sooner after setup.
Monthly lead allocation across agents
Managing multiple agents is now easier. We've improved the allocation experience with:
- Better visual indicators
- Clearer color coding
- Real-time visibility into: Total monthly allowance, Leads already assigned to other agents, Leads allocated to the current agent. Remaining available capacity
This makes it easier to distribute your lead budget across territories and niches.
Audit & enrichment controls

Prospect AI now gives you more control over what happens after a prospect is discovered.
Choose Which Audits Run Automatically. You can decide which Marketing Audit sections should be generated for new prospects
Automatically create contacts (Sub-Accounts)
For Sub-Account Prospecting, you can now decide whether Prospect AI should:
- Create a Contact automatically when a new prospect is found
- Or simply create the prospect without creating CRM records
This gives agencies more flexibility in how prospects enter their CRM workflows.
Why this matters
Prospect AI is becoming much more than an automated lead finder.
With:
- Multiple agents
- Territory management
- Lead allocation
- Automated audits
- Contact creation
You're starting to build an AI-powered prospecting team that works behind the scenes to continuously discover new opportunities.
Coming next
We're already working on the next wave of Prospect AI capabilities:
- Automatic opportunity creation: Agents will be able to create opportunities directly inside your Sub-Account pipeline whenever new prospects are discovered.
- Run history & logs: See: When an agent last ran, how many prospects were found, success/failure status, detailed execution logs
- Personalized outreach drafts: Generate AI-powered email drafts tailored to: Audit findings, business weaknesses, agencies strength etc
- Workflow trigger source filter for each agent
Please submit your ideas and suggestions here
Helping you move from discovery β outreach even faster.
new
Social Planner
Publish Poll Posts in Linkedin from Social Planner
We brought one of LinkedInβs most engaging content formats directly into Social Planner. β¨
You can now create, schedule, and publish LinkedIn Polls without leaving the platform.
From audience research to engagement campaigns, LinkedIn Polls are now part of your Social Planner workflow.
π Whatβs new
- Native LinkedIn Poll Creation
- Create LinkedIn polls directly from the Social Planner composer.
- Add a poll question (up to 140 characters)
- Add 2β4 answer options (up to 30 characters each)
- Configure everything without switching to LinkedIn
- Flexible Poll Duration Options
Choose how long your poll remains active:
- 1 Day
- 3 Days
- 7 Days
- 14 Days
- Poll Preview Before Publishing: Review your poll before it goes live to ensure your question, options, and duration are set correctly.
Works Across Existing Publishing Flows: LinkedIn Polls are fully integrated with Social Planner workflows, including:
- Instant Publishing
- Scheduled Posts
- Recurring Posts
- Category Queue
- CSV Bulk Uploads
- Drafts
π· How to use this feature
- Go to Marketing β Social Planner
- Create a new post and select a LinkedIn account
- Click Add Poll
- Enter your poll question and answer options
- Select a poll duration


- Publish, schedule, save as draft, or add to a queue
π‘ Why it matters
- Create more engaging LinkedIn content
- Gather audience feedback directly through polls
- Increase interaction and participation on LinkedIn posts
- Manage poll publishing alongside all other content in Social Planner
- Reduce the need to switch between tools for content creation
π Notes
- LinkedIn Polls cannot be combined with images, videos, PDFs, or other media
- When publishing to multiple platforms, media can still be added to non-LinkedIn variants
- If media is attached to the LinkedIn version of the post, the poll will not be published
- Polls support 2β4 answer options only
new
Mobile App
Rich Text Formatting Improvements on the Mobile apps
Edit on mobile, look great everywhere
Your formatted notes, emails, and tasks now look and behave the same whether you edit them on the web or on your phone. No more broken layouts, vanishing blank lines, or spacing surprises when you switch devices.
The Challenge
You spend time crafting perfectly formatted emails and notes on the web β then open them on your phone to make a quick edit, and suddenly spacing is off, quotes are split apart, blank lines have disappeared, or a snippet crashes the composer entirely. Moving between devices shouldn't mean reformatting your work from scratch.
Our Solution β¨
v4.14 fixes the rich text editor's cross-device rendering so content created on web is faithfully preserved when opened, edited, and saved on mobile β and vice versa. Line spacing, block quotes, blank lines, mixed formatting, and email snippets all stay intact across the round trip.
How This Supercharges Your Business
- Save Time:Stop re-fixing formatting every time you switch between web and mobile.
- Send More Professional Emails:Recipients see clean, consistent spacing β not a wall of text or erratic gaps.
- Work Confidently on the Go:Edit snippets and templates from your phone without worrying about corrupting them.
- Reduce Support Friction:Fewer "my note looks broken" moments for your team and clients.
- Future-Proof Your Content:Rich formatting β colors, quotes, headings, dividers β survives device switching reliably.
How to Get Started
- Update the app:Install v4.14 or later on iOS or Android.
- Open any existing note, email, or taskthat was formatted on the web.
- Edit and save on mobileβ formatting stays intact when you re-open it on any device.
Note
: Rich text is available in Contact Notes
, Conversations (Emails)
, Tasks
, Appointment Notes
, Invoice Terms
, and any other field powered by the shared rich text editor.What's Next?
We're continuing to close the remaining gaps between web and mobile editing β including better support for complex tables, deeply nested lists, and advanced merge tag styling. Rich text parity is an ongoing investment, and v4.14 is a major step forward.
Roll-out & Availability
|
Release Date
| May 2026 ||
Available Version
| v4.14 ||
Status
| Public ||
HighLevel
| β
||
LeadConnector
| β
||
WL App
| β
||
Platforms
| iOS & Android |Good to Know
- Complex layoutsβ some tables or deeply nested lists may still simplify slightly on mobile vs. web. This is expected in the current release.
- Unusual web fontsβ may render with a fallback font on mobile; content and structure are preserved.
- Task rich textβ rich text descriptions shipped in v4.13; formatting parity with web is improved in v4.14.
We Want to Hear From You!
Speak with us: https://speakwith.us/nikhilsatish
new
improved
Quizzes
Expanded Quiz Results Page Default Value Enhancements
π What's New
Weβve expanded our smart default value functionality across multiple sections of the Quiz Results Page to make setup significantly faster and more intuitive.
Previously available only in the Call to action Section, this enhancement now also applies to:
- Individual Category Section
- Category Score Section
- Overall Score Section
This update is designed to streamline result page configuration, reduce repetitive manual work, and minimize setup-related support requests.
β¨ Key Highlights
β’ Smart Default Value Propagation
: When configuring the first tier (Low / Medium / High) within a category, values entered will now automatically populate as default values for the remaining tiers in the same category. The user will also be able to view the changes they are making in real time in the preview for all tiers which was earlier fixed to a particular tier.β’ Faster Result Page Setup:
Users no longer need to repeatedly configure the same information across multiple tiers and sections, drastically reducing setup time. β±οΈβ’ Cleaner User Experience:
Existing conditional display behavior remains intact β if required CTA fields like Name or Link are left blank, the CTA button will remain hidden while still displaying the configured content.β’ Reduced Support Overhead:
By simplifying the configuration experience and minimizing repetitive setup actions, we expect a significant reduction in setup-related support tickets. πβ’ Improved Data Structure for Score Configuration:
Earlier, Overall Score and Category Score configurations were stored using the tier label. We now use Category ID and Tier ID for configuration mapping instead. This ensures that tier values with the same name no longer overlap, resulting in more reliable and scalable configurations. π οΈβοΈ How It Works
- Configure the first tier within a section (e.g., Low).
- Relevant values automatically populate across the remaining tiers of that category.
- Customize individual tiers only where needed.
- Save the quiz to apply changes.
π Notes
- These enhancements apply automatically to all new quizzes.
- For existing quizzes, users must re-save the quiz for the updated behavior to take effect.
- The goal of this enhancement is to create a smoother, faster, and more scalable quiz setup experience for all users. π

We're excited to announce that API documentation is now available on the LeadConnector domain, providing a more seamless and fully grey-labeled developer experience for agencies, partners, and their customers.
What's New?
- API documentation is now also hosted on the LeadConnector domain
- GoHighLevel branding and references have been removed from documentation pages
- API parameters and references have been updated to align with a grey-labeled experience
- Consistent documentation experience across Grey Label environments
π Access the documentation here: https://marketplace.leadconnectorhq.com/docs
Why This Matters
White Label partners and agencies often share API documentation with customers, developers, and integration partners. Previously, documentation was only available on the GoHighLevel domain and contained GoHighLevel branding references.
With this enhancement:
- Customer-facing API documentation no longer exposes GoHighLevel branding
- Sharing documentation and building integrations becomes easier and more aligned with Grey Label environments
This update further strengthens the overall White Label experience across the platform.
We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customizable and professional, they streamline your workflow, saving you time and letting you focus on engaging your audience and driving results.
List of New Templates
------------------------------------------------------
π
1 New Website Templates Published
π------------------------------------------------------
Legal - 1
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π
1 New Email Templates Published
π------------------------------------------------------
Marketing Agency - 1
-----------------------------------------------------
π
1 New Survey Templates Published
π-----------------------------------------------------
Legal - 1
-----------------------------------------------------
π
4 New Social Templates Published
π-----------------------------------------------------
Insurance - 2
Legal - 2
-----------------------------------------------------
π
5 New Google Ad Templates Published
π-----------------------------------------------------Home Services - Appliance Service
Health & Wellness - Natural Wellness
Finance - Accounting
Creative - Photography
Business Coaching & Consulting - Career Coaching
-----------------------------------------------------
π
5 New LinkedIn Ad Templates Published
π-----------------------------------------------------
Real Estate - Commercial Property Inspector
Business Coaching & Consulting - Cyber Security Consulting
Creative - Copy Writer
Marketing Agency - Digital Marketing
Real Estate - Title Insurance Representative















improved
new
Conversations
Conversation AI
Auto-Suggestive Mode for Conversations AI
We've revamped Suggestive Mode in Conversations AI so your reply suggestions are ready before you even open the conversation. Less waiting, fewer clicks, and full control over every message.
π What's New
- Suggestions generated automatically - AI now drafts a reply in the background the moment a new message arrives, instead of making you wait after opening the composer.
- A brand-new suggestion experience - a cleaner, redesigned card makes it easy to review, edit, and send AI responses without breaking your flow.
- Faster editing & sending - accept a suggestion as-is in a single click, or fine-tune it to match your voice first.
- Always in your control - suggestions are drafts only. Nothing is ever sent automatically - the final decision is always yours.
βοΈ How It Works
- A new message comes in - as soon as a contact replies, Conversations AI starts preparing a suggested response in the background.
- Your suggestion is ready instantly - open the conversation and the recommended reply is already waiting in the new suggestion card. No loading, no manual trigger.
- Review & edit - read the suggestion, tweak the wording, or rewrite it entirely if you'd like.
- Send on your terms - send the suggestion in one click when it looks good. If a newer message arrives, the suggestion refreshes to stay relevant.
π‘ Think of it as an AI assistant sitting right beside you β offering instant recommendations while leaving every final decision in your hands.


new
Automations
AI Data Extract Action in Workflows
What's New
Workflows now include a native AI-powered action for extracting structured data from unstructured text. AI Data Extract takes raw input - emails, SMS messages, webhook payloads, AI outputs, and returns clean, typed variables ready for use in any downstream action.
Define the fields you need, point the action at your input source, and the AI handles the rest. No code & no external tools.

Key capabilities:
- Custom Value Input β Select any text-based data available in your workflow as the input source using the custom value picker.
- Optional Context Field β Provide supplementary context to improve extraction accuracy for complex or ambiguous inputs.
- Pre-Built Templates β Choose from ready-made templates covering common extraction patterns, or define a custom field set from scratch.
- Downstream Ready β Every extracted field becomes a workflow variable, immediately available in subsequent actions.
How to Use It
- Click "+ Add Action" in your workflow.
- Search for "AI Data Extract" inside the AI action category.
- Select your input source via the custom value picker (e.g., email body, webhook payload).
- Optionally, add supplementary context to guide the extraction.
- Choose a pre-built template or define your own custom fields.
- Save. The extracted fields are now available as variables in all downstream actions.




Why This Matters
Extracting usable data from unstructured text has been one of the most consistent customer requests. Until now, doing this inside workflows required manual workarounds or external tools. AI Data Extract closes that gap natively - turning any raw text into structured, actionable variables without leaving the workflow builder.
new
Automations
Test Action feature for Integrations
Overview
A live testing capability available on every external-app action step inside the Workflow Builder. Builders can now validate inputs, execute the action as a real call against the connected app, inspect both the exact payload sent and the raw provider response, and have the response schema automatically populate output fields available to subsequent steps.
Test Action closes the gap between configuration time and runtime.
Whatβs New
- A Test Action button on every external-app action step
- Click Test Action from the action configuration card to launch the test flow. The button is available on every external-app action.
Live Test execution
- The action runs against the connected app as a real API call, using the resolved input values from the builder
- Workflow variables, custom values, and transformations are applied exactly as they would be at runtime
- The connection used is the same Connected Account the action will use when the workflow runs
- Side-by-side Data In and Data Out panes
- Data In β the resolved inputs that will be sent to the provider, after variable interpolation and any transformations.
- Data Out β the raw JSON response from the provider. Large payloads are scrollable and key fields surface as inline chips and cards above the expandable JSON.
How It Works
- Configure the action normally β pick the integration, choose the action (e.g. Find Contact in Klaviyo), and map the inputs.
- If the action uses custom values produced by previous steps in the workflow, the builder requires those upstream values to be resolvable before Test Action can run. The Test button is enabled only when all referenced custom values can be supplied.
- Click Test Action. The Test Drawer slides in from the right with a progress state.
- The live call runs. On success, Data In and Data Out populate the drawer; key fields surface as chips and cards above the expandable JSON.
- Review the response.
Reviews AI now supports Facebook replies, in both suggestive and auto-response modes.
You can now use AI to reply to Facebook reviews directly from Reputation Management, helping businesses respond faster, stay consistent, and manage engagement across both Google and Facebook.
π Whatβs New
π€ AI Reply for Facebook Reviews
- Generate AI-assisted replies for Facebook reviews directly from the Reviews page.
- Users can review, edit, and send AI-generated replies manually β making it faster to respond while staying in control.
- Specific connected Google or Facebook pages

β‘ Auto Responses for Facebook Reviews
- Reviews AI Agents can now automatically respond to Facebook reviews based on configured rules.
- Once an AI Agent is created, it can respond to matching Facebook reviews automatically, helping teams improve response coverage with less manual effort.

π Choose Facebook Pages for Auto Response
When creating or editing an AI Agent, users can now select which Facebook pages should be auto-responded to.
Supported review source options include:
- All sources
- All Google pages
- All Facebook pages
This gives agencies and multi-location businesses page-level control over where automation is enabled.
π― Custom AI Agent Rules
Facebook auto responses support existing Reviews AI Agent settings, including:
- Review type or rating conditions
- Tone selection
- Language preference
- Review source selection
- Page-level source control

π¬ Suggestive + Auto Response Modes
Reviews AI for Facebook supports both workflows:
β¨ Suggestive Mode
AI drafts a reply that users can review, edit, and send manually.
π Auto Response Mode
AI Agents automatically respond to Facebook reviews based on the selected pages and configured rules.
π‘ Why It Matters
- Respond to Facebook reviews faster
- Improve review response coverage
- Reduce manual effort for agencies and businesses
- Keep replies consistent with selected tone and language
- Enable page-level automation for multi-location clients
- Expand Reviews AI beyond Google to another major review source
π οΈ How It Works
Go to Reputation β Reviews
Click AI Reply to generate a suggested response
For auto responses:
- Go to Reputation β Settings β Reviews AI
- Click Create Agent
- Choose tone, language, and review conditions
- Select All Facebook pages or specific Facebook pages under Review Source
- Save the agent
Your AI Agent will now respond to matching Facebook reviews automatically.
Do drop feedback directly at reputation@gohighlevel.com or reshma@gohighlevel.com
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