APIs

🚀🤖🦞 OpenClaw API Integration
OpenClaw AI enables fully autonomous AI employees that operate directly through GoHighLevel’s API, allowing businesses to automate real work, not just simple triggers. Once properly integrated with GHL API keys, OpenClaw can independently send SMS, WhatsApp messages, and emails, manage conversations, and execute tasks based on objectives defined by the account owner. Unlike traditional automation tools, OpenClaw is task driven rather than rule bound. Owners assign goals, and the AI determines the required actions, sequences, and follow ups on its own. This allows it to function as a true digital employee that can handle lead engagement, follow up, scheduling, and internal operations without constant human input. OpenClaw is designed to go further by autonomously building workflows, pipelines, websites, and system structures inside GHL. At present, these capabilities are limited by the permissions and scope exposed by the GoHighLevel API. If deeper or expanded access were made possible, OpenClaw could dynamically design, deploy, and optimize entire CRM systems end to end, representing a major leap in platform capability. Despite its power, OpenClaw is built with containment and governance in mind. All actions are constrained by defined permissions, scopes, and owner approved objectives, ensuring autonomy remains controlled, auditable, and safe. With proper access boundaries, OpenClaw becomes not just an automation layer, but a scalable workforce multiplier for agencies and businesses operating inside GoHighLevel.
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Prioritize Full Square Integration for Service-Based Businesses (Service Menu & Bookings API)
The Problem For over a year, the integration between Square and the GHL Calendar system has remained in a "partial" state. While basic payment collection is now available for some calendar types, it is still notably absent or "stalled" for the Service Menu and Classic Widgets. For service-based businesses (salons, spas, therapists, and contractors), Square isn't just a payment processor—it is their entire operating system. By failing to provide deep, native integration with Square’s Bookings API, GHL is forcing these users to choose between the power of GHL’s CRM and the essential industry-standard functionality of Square. The Competitive Landscape Acuity Scheduling has already implemented this integration with massive success. They allow for seamless deposits, full-service checkout, and synchronization that service providers rely on. There is no longer any justification for GHL to keep this on the "back burner." We are seeing a consistent churn of high-value service clients who migrate back to Acuity or Square Appointments because GHL’s "Services v2" still treats Square as a second-class citizen compared to Stripe. Technical Justification The heavy lifting is already done. The Square Bookings API and Payments API are fully developed, documented, and available for implementation. The endpoints required to sync availability, manage service categories, and handle complex deposits are ready for use. Square Bookings API: Already allows for creating, retrieving, and updating appointments. Service Parity: GHL has the "Services" infrastructure; it simply needs to be mapped to Square’s API to offer the same reliability we currently see with Stripe. The Critical Need Service-based businesses represent a massive segment of the GHL user base. For these businesses: Deposits are mandatory: No-shows kill margins. Square is the "Source of Truth": Many local businesses use Square POS hardware; if the online booking doesn't talk to that ecosystem natively, the "all-in-one" promise of GHL is broken. Market Pressure: We have waited over 12 months for this. In the SaaS world, a year-long stall on a core integration for a primary target demographic is a signal to users to look elsewhere. Requested Action We ask the product team to move Square Integration for Service Menus and v2 Services to "In Progress" immediately. GHL needs to achieve 1:1 feature parity between Stripe and Square within the Calendar settings to remain a viable solution for the local service industry.
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