APIs

With the rise of AI agents, we need the ability to fully manage Workflows via API — not just trigger them, but create, update, clone, and delete them programmatically. Use cases: AI agents that auto-build onboarding or follow-up sequences based on client data Automated provisioning of workflows when a new sub-account is created Dynamic workflow generation from templates without manual intervention Today, every workflow must be built manually in the UI. This is a hard blocker for teams building AI-native stacks on top of GHL. Full CRUD API for Workflows would unlock an entirely new tier of automation and make the platform significantly more competitive against tools that already expose this.

I want the ability to create a funnel and associated workflows through the API. Is this something that can be done and if so, how soon can it be included in an update?

GoHighLevel must become the leader in being an API first company ie anything that can be done via GUI can be accomplished via API so that soon with GHL you can do more via APIs than the GUI.

It would be nice to be able to customize cloned sites with API integration. Updating things like colors, visual assets but working in a templated format, allowing GHL SAAS account holder the ability to expeditiously clone and update with automation

At the moment we can manually add in appointment notes. However, the ability to push appt. additional data via API into the notes field would be fantastic.

Email Sequences are the core outbound tool for teams that need threaded emails and Stop on Reply. Workflows are not an equivalent substitute because they send messages as separate emails and cannot provide the same sequence behavior. However, Email Sequences currently have no usable API support. This blocks agencies that need to operate and monitor outbound campaigns across locations without manual work in the UI. Our immediate use case is B2B outreach with staggered enrollment by company, reply-based stopping rules, suppression checks and campaign reporting. One upcoming campaign alone includes 868 verified contacts across 419 companies. Without API access, enrollment, safety checks and reporting must be handled manually, which makes the product much harder to operate reliably at scale. Please add Email Sequences endpoints to API v2. Minimum useful scope: List and retrieve sequences within a location Retrieve sequence configuration and performance metrics Retrieve each contact's enrollment and current sequence state Enroll, pause, resume and remove contacts Access events such as sent, replied, stopped, completed and bounced Webhooks for sequence and enrollment status changes This would let agencies use Email Sequences as the product is intended, while building reliable reporting, operational controls and integrations around them. Please consider this API parity work, not a niche integration request. Email Sequences are a first-class outbound feature, so they need first-class programmatic access.

We want the ability to: 1) Get smartlists data 2) See contacts assigned to the smart list 3) Search smartlists 4) As part of a contacts payload, see the smartlists they are assigned to These are all internal endpoints we want made public. This enables us to build more dynamic actions especially if bulk actions is opened up along with this.

Allow us to extract the steps, content and view the entire workflow via API! Can you imagine?! We could show someone’s entire journey! Being able to edit from a simple command center via API would be a chefs kiss

Manually working with workflows is incredibly time-consuming for complex workflows. I would like API access to the workflows so I can get an AI agent to: read the existing workflows so it can understand: how they are used, how they connect together, what each is doing; change the workflow as needed through API requests, instead of requiring use of the Automations UI. The AI Agent within GoHighLevel is too dumb and can't perform detailed modifications across multiple nodes, and it is unable to understand the context of what a workflow is doing and how it connects to other workflows. On that topic, there needs to be a workflow description field, so the creator of a workflow can give a brief message of what the workflow is designed to do and why it's there, which should appear in the workflow index view.

Ask AI should have official API or MCP access so it can safely read, analyze, create, and update elements inside a HighLevel sub-account. The goal is for Ask AI and connected AI agents to do more than answer questions. They should be able to help build, audit, and improve real systems inside HighLevel, such as contacts, opportunities, pipelines, workflows, calendars, forms, surveys, funnels, websites, custom fields, tags, tasks, invoices, payments, and reports. This access should be secure and controlled by permissions. Agencies should be able to decide what each AI agent can read, create, edit, or delete inside each sub-account. Needed controls: Read-only mode Approval mode before changes are applied Permissions by sub-account/location Permissions by module API/MCP tokens with specific scopes Audit logs Action history Rollback or restore options Clear error messages when an action is not allowed Example: An agency should be able to ask Ask AI or an external agent connected through MCP/API to review a sub-account, detect why leads are not moving forward, suggest improvements, and prepare the workflows or pipeline changes needed. The agent should show the changes first and only execute them after approval. This would make Ask AI a real operational layer inside HighLevel, not just a chat assistant. It would help agencies build faster, reduce manual work, improve account audits, and safely use AI agents inside real client accounts.