Users & Permissions

I need a way to limit the number of employees that a sub-account owner can add to their account AND even prevent a sub-account owner from adding employees all together. I would also like the option to charge an incremental amount to the sub-account owner by how many employees they add. Even further, by including these settings in a snapshot, it would help automate the process of granting user permissions based on the SaaS plan or snapshot selected. By adding more granular control of 'User Permissions' within various sections and items under, this could be achieved. For example, the User Permissions for Settings could have sub settings to check on or off each of the items under each category. For example within Settings, we would have a toggle for each of the following items: MY BUSINESS Business Profile My Staff Pipelines BUSINESS SERVICES Calendars Phone Numbers Reputation Management Profile OTHER SETTINGS Custom Fields Custom Values Domains Media URL Redirects Integrations Email Services Conversation Providers Tags Labs Audit Logs

Whilst the recent enforcement of 2FA (via email) is a welcome addition to the security of High-Level, email based 2FA is unfortunately one of the least secure 2FA methods. So, please add more 2FA options. Including at a minimum TOTP codes (a global standard) that people can use through whatever TOTP App they use. (E.g. Authy, Duo, Google Authenticator, Microsoft Authenticator etc). And at the same time, please: Allow an agency to select what 2FA options they will allow to be used across their clients. Allow Admins of a sub-account to also have this level of functionality to select what 2FA options users in their Sub-Account can use IF the Agency gives it to them.

Small business owners also employ people and provide salary to them. If we add the HR features such as employee timesheet tracking and payroll processing for team members in Go high level, then our platform will be even more appealing to small business owners who wants to use our platform.

Hello everyone, This feature is urgent and essential for many clients! We need to be able to manage availability in more detail from the user profile than is currently possible. We should have the ability to have a calendar in which we enter our availability day by day, instead of entering recurring availability for each week, as is currently the case. Many clients have employees with varying availability, and this is very frustrating for them. Furthermore, to make it even more user-friendly, add the ability to choose availability in the calendar by range. Similar to when we indicate the outbound and return dates for a trip. Example: March 15th to March 23rd, available from 9 a.m. to 5 p.m.

Ability to track email & sms sent as internal notifications seamlessly within the highlevel platform.

Ability to create and use Permission / Role templates

Add Assigned Users as custom values. So we can say AssignedUserName, here from CompanyName.

Can we please have a toggle to turn off the "Launchpad" in either the sub-accounts (Business Profile) or in a sub-account's (User Permissions). The launchpad is great when we first onboard but becomes a massive distraction afterwards. Based on what is already in the suggested posts, this will help solve multiple other requests. Thank you dev team for reading this and I hope you have an amazing day.

I'm honestly surprised this doesn't exist yet. Some industries have user based information (for example, licenses) that need to be dynamic across marketing and automations. The function of custom values works great, except it's not editable on a per user basis.