Users & Permissions

I need a way to limit the number of employees that a sub-account owner can add to their account AND even prevent a sub-account owner from adding employees all together. I would also like the option to charge an incremental amount to the sub-account owner by how many employees they add. Even further, by including these settings in a snapshot, it would help automate the process of granting user permissions based on the SaaS plan or snapshot selected. By adding more granular control of 'User Permissions' within various sections and items under, this could be achieved. For example, the User Permissions for Settings could have sub settings to check on or off each of the items under each category. For example within Settings, we would have a toggle for each of the following items: MY BUSINESS Business Profile My Staff Pipelines BUSINESS SERVICES Calendars Phone Numbers Reputation Management Profile OTHER SETTINGS Custom Fields Custom Values Domains Media URL Redirects Integrations Email Services Conversation Providers Tags Labs Audit Logs

Can we please have a toggle to turn off the "Launchpad" in either the sub-accounts (Business Profile) or in a sub-account's (User Permissions). The launchpad is great when we first onboard but becomes a massive distraction afterwards. Based on what is already in the suggested posts, this will help solve multiple other requests. Thank you dev team for reading this and I hope you have an amazing day.

Ability for admins, or at least agency owners, to see user activity (e.g. login, logout, WF updates, site updates, etc.). Important to see which users are engaged and which are dormant. Bonus: WF trigger on user engagement level, i.e. if a user's engagement level drops below x or rises above y, etc.

Ability to bulk add users at the agency and sub-account level.

We have user's that would like to merge their contact but they don't have the ability to do so. Right now only the agency admin has this ability

Ability to track email & sms sent as internal notifications seamlessly within the highlevel platform.

Create option in Agency company settings for agency admins/owners to turn on or off that is: "Allow all users to toggle light / dark mode individually." That way, this option is off by default, giving all GHL agencies time to write code for whichever mode they've not got code for. Turn current Custom CSS box in Agency company settings into "Custom CSS for light mode" ... and then "add Custom CSS for dark mode" right below it. Provide light/dark mode toggle for all users under "My Profile" or in upper right hand corner, similar to the light/dark mode toggle used in Community feature. Only make available if option in point #1 (above) is turned on by agency admin/owner.

We want some users to be able to view all Contacts completely, but if the Contact is not assigned to them, they should not be able to edit or add any information to that Contact. They can only click in and view it. The reason we want them to see all Contacts is that when they are developing new clients on their own, they need to first check in the system whether the contact already exists and who the customer belongs to. If the contact already exists, they won’t accidentally overlap with other salespersons’ clients.