Media Library

Here are some Media Library enhancements that can be useful. Upload status message doesn't change to Uploaded once complete, needs a fix Ability to view as -> List, Icon, Details (and not just the thumbnail view) Ability to select multiple files Ability to move directories Ability to drag folders into the media library Ability to upload directories from the local computer Continue the upload job even if going back to the main GHL interface Ability to link/integrate Google Drive, iCloud, OneDrive, Box & Dropbox folders Ability to upload/download files using a workflow action Ability to generate the link to a file/folder from workflows

Media Library is a great storage space of a clients images, videos and files, yet they can only be used in websites! Please make this available for calendars, workflows, emails, memberships etc etc etc! I feel like this should have been a very basic part of the GHL system.

The Google Drive integration in Media Storage currently syncs only files owned by the connected Google account. Shared Drive content, files shared with the account, and shared-file shortcuts do not appear. The documented workaround is to copy files rather than shortcut them, which defeats the single source of truth that Shared Drives exist to provide. Please extend the integration to cover: Google Shared Drives (Team Drives) Files shared with the connected account Google Drive shortcuts, resolved to their target file Why this matters for agencies Agencies are HighLevel's core customer, and agencies keep client assets in Shared Drives, because Shared Drive files survive staff turnover while My Drive files leave with the employee who owned them. Under the current owned-files-only behavior, the integration does not fit the way agencies actually store client media. We manage church and clinic clients whose entire photo libraries, 100+ images each, live in Shared Drives. None of it is reachable through the integration today, so we still maintain a separate pipeline outside HighLevel just to get at those images. Why this should be a small change This looks like default query parameters on the Drive v3 files.list call rather than an architectural limit: supportsAllDrives=true and includeItemsFromAllDrives=true corpora=allDrives, or drives.list plus corpora=drive&driveId= to offer a Shared Drive picker sharedWithMe=true for files shared with the connected account resolve shortcutDetails.targetId for shortcut entries Worth noting: the drive.readonly scope already required to browse a user's Drive also covers Shared Drives that user can access, so existing connections would not need to re-authorize. This should be additive for every current user. Related "Connect Media files to a Google Drive Folder" (355 votes, shipped January 2025) has a comment asking for Shared Drive support. Filing separately because that request is closed and the comment is unlikely to be triaged.

Currently, the Media Library search bar only searches the folder or level you are viewing. It does not return matching files stored within folders or subfolders. Please make search global so users can find matching files anywhere in the Media Library without manually opening and searching each folder.

Can we please have the ability to rename the files within the media library. When clients download a PDF or image it is labelled with a random number https://storage.googleapis.com/msgsndr/ZPNHZRTe1XXXXXXXXXc/media/6XXXXXXX6066d.pdf If we could use the branded domain feature for the media library released recently, it might avoid overlapping document names across sub-accounts.

Sharing one file at a time is a hassle to anyone outside my team. We already have folders, please make them sharable!

It was suggested by Andrew V. (on ticket id 4793470) that I make the below suggestion... I appreciate you clarifying that you are working with "AVI" files. I completely understand your concern regarding the use of zipped files; you are exactly right that if a file is compressed to bypass an upload limit, it would still need to be "unpacked" to be functional within our system, which would then trigger those same size constraints. Perhaps you could charge more for another tier account to offer a way to increase the specific storage or upload thresholds by upgrading your package or license. These limits are standard across the board to ensure optimal performance for all users. Since increasing these caps is not a feature we have available right now, I would love for you to share this as a suggestion on our "ideas board" so our developers can see the demand for higher capacity limits. Regarding your "AVI" files, "AVI" is often a very heavy, uncompressed format. To get these into your Media Library without losing the quality you need, I recommend converting them to "MP4" using a tool like HandBrake before uploading. This often shrinks the file size significantly while keeping the video clear. If the file remains over the limit even after conversion, the best path forward is to host the video on a dedicated service like Vimeo or Wistia and then use the "video element" to embed it directly into your pages. This bypasses our internal upload limits entirely while ensuring your videos load quickly for your viewers. Due to the above we are going to use another site to host a videos so we can have large files and have them in sub-folders as well.

It would be helpful to me to protect my media assets by requiring a Password to access them and to Prevent users from downloading them. Just now I uploaded a video to the Media Storage. When I click the 3 dots for more options, there is not an option to Password Protect or to Prevent Downloading of the media content accessed via the asset's link. When clicking the asset's link and right clicking the video in my browser, the option to Save the video is active. September 12, 2024