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Voice AI

Ability to add custom fields and values inside Voice AI prompt

For inbound/outbound call personalisation, it is important to have custom field values inside the system prompt. The ability to add custom values inside the voice ai prompt also enables marketers to include seasonal offer names and related info without needing to change the whole prompt every now and then. So it will be great to have custom field and custom values inside voice ai prompts.

in progress

Enable Appointment Booking for Voice AI Agents

While Conversation AI via text can schedule appointments, Voice AI agents currently cannot. Without this feature, users are forced to turn to other platforms to fill the gap. It disrupts our workflows and diminishes the value of staying entirely within Go High Level. Adding this capability would keep people from needing another platform, Instead keeping everything in one place, making Go High Level "The" go to solution for seamless Voice AI scheduling. If you agree this should be a priority, please upvote this post to help get it on the developers' radar!

Multi language support for Voice AI

Please add the functionality to select different voices/languages for the voice ai agents

under review

Ability To Train Voice AI with URL's

Please provide the same "train with url" capability to the Voice AI agents. This will drastically improve performance. Thanks

Voice AI Bot Available in Snapshots

We need the ability to add a bot into a snapshot to make it easier to roll out to clients. Otherwise there is a bit of configuration each time and there's room for error.

Integrate with Elevenlabs

I think the title explains it well enough. Adding Elevenlabs will open a wide range of voice and language possibilities.

No option available to add the knowledgebase for Voice AI's

There should be an option to add a knowledge base for AI agents, where all the company-related information can be stored for the AI to use. This would enable it to work more efficiently.

Change amount of time before speaking at start of the call.

We need to reduce the time it takes for the AI to start talking in the beginning of the call, currently it's set to like 5 seconds. This is too long, and it should be modifiable. Attached are some settings in Synthflow that let us change it. This is literally what is keeping me still using Synthflow, paying $900/month, this setting right here. GHL voice AI is not usable until this initial latency can come down, it's annoying for customers to just sit and wait for 5 seconds, they get impatient and hang up.

Voice AI Work with Number Pools

We use number pools with our clients for tracking purposes. It would be great to use the number pool since those are the numbers all over the websites and are the primary numbers that people will be calling.

Voice AI Multiple Numbers per bot

We have a lot of numbers and it would be great if we could select multiple numbers so we don't have to set up multiple bots.

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