Voice AI

Currently, Voice AI uses structured prompts and logic to handle live phone conversations and guide callers through different questions and scenarios. My recommendation is to extend that same conversational framework into website forms, allowing a form itself to function as a chat window rather than a static set of input fields. ⸻ Conversational Form Window The idea is to embed a chat-style interface directly inside a form, using the same prompts, training, and agent goals that power Voice AI or Conversation AI. • Instead of a floating chat widget, users could interact with the AI directly within the form section of the page. • The AI would guide visitors through questions in a natural, message-based format, collecting the same information as a phone call — but through text. This would make forms feel interactive and human while maintaining the same conversational flow and data capture logic that already exists within the Voice AI system. ⸻ Benefits • Seamless user experience: Visitors stay on the page and interact within the form without pop-ups or distractions. • Professional appearance: The chat interface becomes part of the page design, matching brand aesthetics rather than relying on a floating icon. • Consistent data collection: The same prompts and workflows used in Voice AI can be mirrored here, ensuring uniform lead qualification across phone and web. • Higher engagement: Visitors who don’t want to speak on the phone can still complete a guided, conversational intake through the website. ⸻ This would give GoHighLevel users a way to create conversational, AI-powered forms that feel personalized and dynamic — not just another chatbot floating on the screen. It also keeps the logic unified across Voice AI, Conversation AI, and now interactive web forms. Thank you for considering this — it could be a major step forward in how businesses collect leads and communicate through AI on their websites.

I think the title explains it well enough. Adding Elevenlabs will open a wide range of voice and language possibilities.

Right now, we can connect just 1 calendar, but we want to add multiple calendars under 1 voice AI and conversational AI. For example, we provide multiple services, and each service has a separate calendar. When customers call our hotline number to book an appointment, voice and conversational AI can only book for one calendar.

Calls are made at a rate of one call per minute per location (Makes sense) Each location can make up to 100 calls per day (Doesn't make sense, especially if you are a call centre that has to make 1000's of calls per day) Each phone number can be called only once per day; any additional call is scheduled for the next day. (Doesn't make sense, it's not even industry standard, we double or triple dial because sometimes people don't have their phone on them or it's at a distance) Each phone number can be called a maximum of 4 times in 2 weeks; calls exceeding this limit will fail (Makes sense, but it has to be more than once in that day) Calls are scheduled only between 10:00 AM and 6:00 PM as per the contact's phone number timezone (Doesn't make sense because sometimes it is better to call people, depending on industry: Early in the morning, around 5-6 AM, because that's their schedule, or later at night, like before 9 PM) Calls can only be made to contacts who have opted in to receive AI calls, and who have not enabled DND (Makes sense for INDIVIDUALS, but not Businesses...Businesses can be called as many times as they can, AI is not a restriction for businesses) Calls can only be made to United States numbers (Is SOOO restrictive, What about the rest of your half-a-Million customers around the world??????)

I have a client who would like his inbound AI employee to use his own voice so that his customer interactions are more personable. I would like to be able to upload an AI voice file that I've trained with external software, or be able to train the custom AI voice within GHL. Thank you for all you do for us! ie. https://elevenlabs.io/voice-cloning

As it is becoming more global, different language models are expected by the community.

An ability to test or demonstrate the Voice AI by just clicking a widget or a button in a funnel/website.

With companies like Nedzo that have ultra realistic voices, I think the HL voice ai has a long way to go. Would be good if the voices could sound less robotic.

Please add the ability to send the AI Call Recap to whoever I direct a workflow to send it to. Right now, the only thing available is the transcript, which is not formatted and is terrible to try and read.

Hi GHL Team, I'm excited about the new Voice AI Outbound Calling feature and can see huge potential for lead engagement and follow-up automation. However, I noticed that calls can currently only be made to United States numbers. My question: What's the timeline for expanding Voice AI Outbound Calling to other countries, particularly the United Kingdom?