Chat Widget

Need custom field on chat widget

On the chat widget, we have four options, Name field, email field phone field, and message field, But now I want to add another field like, Zip code, How do you know about us with dropdown ( social, IG, FB, etc)

planned

Additional fields in chat widget

I want to add a field in the chat widget. I want to add a dropdown so that visitors can select a location (one of 6) that they're interested in.

in progress

Chat Widget to have "Consent Checkbox" not selected automatically.

Currently for the Cht Widget "Consent Checkbox" is automatically selected when the user clicks on the chat widget. Can this be change for user to manually select the "Consent Checkbox" before clicking on the Send button?

in progress

Chat Widget - Add ''City'' field to Default Form

I have a customer is asking me the following: Can you add the “City” field in the form that shows you the chat widget? The default one, let's say. I have a client that is asking me this option urgently so it is very important for me to let him know this or find a solution. I have already spoken to support and they sent me here as apparently there is currently no option for this. I appreciate your prompt response.

in progress

Email, Phone capture for Live chat

If live chat has the ability to add a lead capture form in the beginning it would be great to use live chat with conversational AI and automate live chat via website. But currently there is no way to capture lead details. Plus conversational ai isn't picking up and updating the contact details when the email and phone number shared by the lead during the AI chat. Same happens when appointment is booked. So it would be great to have a built in lead capture system for live chat just like sms chat

Show live chat is responding with animations

When live chat is on, can you make it show the little bubbles so the lead knows it's responding. Just like it does in the ai conversation trial.

Live Chat / SMS Email Chat - Schedule

Be able to use live chat during business hours and use sms/email chat after business hours.

Chat Widget - Feed in Customer Data Through JS API

Most major chat providers have a way to feed in user data with an api. This would allow us to use GHL's live chat widget inside our GHL agency. The issue is the chat widget is cookie based, so we need a way to override it with data fed in from GHL VUE or iframe post message.

LIve Chat - Name +Email+Sms before chat (Optional ask tick box)

The ability to set a live chat widget to ask for users name and contacts before engaging. That way if no one answers on time they are able to make contact later

Chat Widget Opened Automatically Rather Than A Pop Up

I would love to allow a chat widget to be opened and centered on a web page. This will allow us to start chatting with people live, or use AI to start chatting right away, without someone having to click the pop up button. Like the image attached. It could also allow us to collect live leads, and have a lead opt in and begin a conversation immediately live or with ai.

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