Email Builder

Why can’t GHL provide a decent editor for emails? The fields make no sense. The previews are minuscule. The spacing and layout is wonky. ,Fonts look weird, scaling for mobile is mediocre—and no amount of design makes them look really polished and professional. Even the most remedial email marketing platforms can do this. It’s very frustrating, especially for a non-designer. But my lists are used to seeing a highly polished email since they’ve been getting Mailchimp emails for years. If I send from GHL they will assume I am downgrading.

Can we use spintax in texts and for emails-adresses? enabling us to create a single campaign with spintax text variations and send them for example with 20 different email-addresses (because of spintax)? So we dont need to make a differtent campaign for each email-adress. This way we can send super ealisy 500 (or more) mails per day with Highlevel.

Most users have read their emails in dark mode. We design them in light mode. When they open our emails (that were built in dark mode), it looks bad. Bright colours turn dark, dark colours turn light, and some colours get switched.

PLEASE consider adding the capability to create "reply threads." I'm primarily a cold email agency and I have to use an entirely different application for mailing.

We are now in email's section, but this is the same for seval sides of the plattfor, for example, button colours...everyplace. I guess that considering the relevance of custom values, colors and images should be able to be "called" through a custom value in the 100% of the cases. Let's vote and go for it!!

Please allow us to set separate font sizes, image sizes, padding values for desktop / mobile - same way we that we are able to do it in funnel builder. Because currently, the only way to make the email responsive on mobile - is to create a duplicate image / heading for each element and hide the other one on desktop. Essentially we have to build each component twice - one for desktop and one for mobile and it considerably increases the email size.

It would be VERY helpful if we could select multiple emails at once to move into a folder or share at once. In fact this would be helpful for anything that has folders or can be shared to have that capability.

When previewing an email for tablet and mobile, the images are skewed and there's no way to configure the settings specifically for these platforms, other than hiding the image. Please add mobile optimization for image blocks on email templates.

The email builder currently allows us to select from a wide range of Google Fonts, which is great for design flexibility. However, most email clients (especially Outlook, Apple Mail, and older webmail clients) do not support these web fonts. When an unsupported font is used, the text automatically falls back to the email client’s default font, which can distort layouts, spacing, and overall design consistency. This effectively forces users to stick with the handful of “safe” email fonts (Arial, Verdana, Times New Roman, etc.) if they want reliable rendering - otherwise, the message may look entirely different to recipients depending on their inbox or device. Impact: Loss of brand consistency across email clients. Poor visual presentation on many inboxes. Designers are discouraged from using the built-in font options since results are unpredictable. Solution: Add the ability to define backup fonts (fallback font stacks) in the email builder. For example: Primary Font: Poppins Backup Fonts: Helvetica, Arial, sans-serif This way, if the primary web font isn’t supported by the recipient’s email client, the message will automatically use the specified fallback font - maintaining a consistent look and feel across platforms. Why It Matters: Backup font support is a small but essential feature for professional-grade email marketing tools. It ensures reliable visual rendering, better brand control, and higher design confidence for agencies and businesses using the email builder.

A template is supposed to be the design and feel of the email, not the content. I need the ability to setup a basic template that determines the font, size alignment, padding, any links or graphics, etc. Then I can go in and decide the content and any links inside the workflow. Right now I have to create a new template for every single email we send (or send them without any formatting) and that is maddeningly complex.