To be able to receive inbound calls through the browser so that remote workers (specially in the Philippines) can just answer live calls without the need for a phone. HIGHLVL-I-1230

CallRail example: https://www.screencast.com/t/T3uAw9j0x Have the ability to create a separate call flow for every phone number. Some items include: Greeting - Play greeting to the caller - https://www.screencast.com/t/ECJtorW4K Simulcall - Ring multiple phones at once - https://www.screencast.com/t/vv6bKYjXaCf Voicemail - if no answer, allowing specific voicemail message to play (not allow for voicemail of where the call is being forwarded to pickup) Play a specific voicemail with a robot-like voice for each phone number Round Robin - Call distribution https://www.screencast.com/t/kEBGEPAYPp5A Menu Options - Have a interactive phone menu https://www.screencast.com/t/7JfHlLMAD Call Routing based on date and time - https://www.screencast.com/t/nT9cnisH3M4c Call Routing based on custom criteria and geo-routing Triggers for missed call and voicemail recording from inside HL dashboard HIGHLVL-I-384

Would love to call transcription added to the call report. CallRail has this feature, and it really helps save time when listening to calls and marking them as qualified, because you can see the auto-transcribed text of each call.

Enhancing the voicemail would be better with a routing IVR. Recorded greeting with numbers to push to route to another number or a voicemail would be great, like callrail. HIGHLVL-I-1664

Inbound calls cannot be answered on the desktop/softphone. To answer the call it must be forwarded a cell phone . Is there a way to have it ring the desktop/softphone first before forwarding the call? HIGHLVL-I-974

Would be great for international users as well

My clients does not want new numbers for their business. They want to utilize their existing phone number,