Phone System

I would like to have the ability to select the phone number I’m texting from. We have the ability to choose when calling out, but not when sending out messages. Could be how we choose the channel for sending messages from, phone, instagram, email, facebook, etc…

Connect our own Phone Number to receive Inbound calls on the platform instead of buying a phone number from Twilio . Some of us bought phone numbers and we'd like to us them.Our Bought Business Phone Number to Our Personal Phone Number HIGHLVL-I-1807

My clients does not want new numbers for their business. They want to utilize their existing phone number,

Pretty self-explanatory. Just more efficient if I can attempt a double dial within the power dialer without the automation getting messed up

Currently, if a phone number cannot receive an SMS we just get an error. Whatever the reason for the error, it would be so helpful if we could use SMS error as a trigger. So that we can notify ourselves if we need to reach out to a prospect to get another (functional) phone number. It is impossible at scale to manage this otherwise. Thanks!

Since HL wants to cover the complete funnel (from the lead gen to the close), having the possibility to display Call Scripts during calls would be a giant step forward. If you or your client are calling leads from HL or you're set up with a Call Center, imagine the impact of having scripts in HL. Those scripts could even be filled with the contact's custom fields. This would create personalized scripts to boost your sales team by 10x. Sharing a snapshot? Share your scripts as well! A tab could be created under "Phone Calls" for this feature. In an ideal world, there would be a trigger to assign a script to a user. If a user purchases X, responds to x, opts in from x form, assign x script for the next call. HIGHLVL-I-815

Would be amazing if we could display our client's business names as the outbound caller ID so leads see the business name instead of a random number.

There are many posts asking for phone numbers in different countries. I have seen Spain, France, Colombia, Belgium, India, etc. Each country by itself does not have many votes, but if you combine them you will see this is actually 1 feature required my many users.

URL shortener right in High Level would be very convenient for URL's used in SMS.