Our clients ask about this constantly. Having to manage referral conversations through separate individual threads gets messy fast.

we also need a way to notify ONLY certain staff members of a Group Chat, similar to notifications for Assigned Users / Followers. Please!

we need a way where in Group SMS they show up in each individual contact so we can keep track of the conversations!

I'm working to have GHL add Group SMS to a workflow automation. If you are interested in this feature please vote here: https://ideas.gohighlevel.com/conversations/p/workflow-send-internal-notification-to-a-group-sms

I believe there's already another request like this and the development is marked "in progress" - go vote for that post here - https://ideas.gohighlevel.com/conversations/p/ability-to-create-groupchats-on-sms

This is a must!!