Use Existing Number
under review
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Iver Aune
My clients does not want new numbers for their business. They want to utilize their existing phone number,
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Sales & Marketing
Merged in a post:
Connect Our Own Phone Number
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Erick Lantigua
Connect our own Phone Number to receive Inbound calls on the platform instead of buying a phone number from Twilio . Some of us bought phone numbers and we'd like to us them.Our Bought Business Phone Number to Our Personal Phone Number
HIGHLVL-I-1807
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Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
Same issue here. Clients get attached to their numbers after years of building recognition. The Twilio porting option works but it's extra friction most don't want to deal with.
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Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
The Twilio porting option works but it's expensive and slow. We've had clients wait weeks just to move their main business number over. Really need native support for existing numbers, especially with all the international markets GHL is expanding into.
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Akash Ganatra
Its been 5 years with 600+ upvotes. Much needed in India as Indian numbers are not there in Twillio.
Ronak Jindal
Hey everyone, the 2 ways to address this as of now:
Use Verified Caller ID to show your existing number when you call people: https://help.gohighlevel.com/support/solutions/articles/155000003232-how-to-set-up-verified-caller-id-use-your-number-for-voice-calls-
Porting in your number to Twilio: https://help.twilio.com/articles/223179348-Porting-a-Phone-Number-to-Twilio
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Hans Lange
Ronak Jindal that is working only for US numbers correct? We need european and worldwide solutions. The Voice Widget is a great step in the right direction. I hope it will be released in days not weeks!
Ronak Jindal
Hans Lange are you referring to Verified Caller ID? That works worldwide.
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Hans Lange
Ronak Jindal Twilio numbers. We have many countries where we cannot get Twilio numbers. They simply do not exist. Cyprus where I live, has no twilio numbers
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Akash Ganatra
Ronak Jindal We don't have indian numbers in twillio. Please have some other ways.
Ronak Jindal
Hey everyone, the 2 ways to address this as of now:
- Use Verified Caller ID to show your existing number when you call people: https://help.gohighlevel.com/support/solutions/articles/155000003232-how-to-set-up-verified-caller-id-use-your-number-for-voice-calls-
- Porting in your number to Twilio: https://help.twilio.com/articles/223179348-Porting-a-Phone-Number-to-Twilio
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Iver Aune
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Christian Kastner
Ronak Jindal thanks for the hint - sadly only works for US/CA
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Dearenee Nelson
This isn't supported in the united kingdom as well so it makes life 10x harder
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Diana Dias
Been waiting for ages to connect United Arab phone number
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Anthony Ricciardo
Agreed. Please vote for this post, as well: https://ideas.gohighlevel.com/ad-reporting-and-attribution/p/number-selector-consistent-caller-id-across-sms-voice
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Bizi Agency
Twilio Number Not Showing in Sub-Account UI After Manual Integration -Hi! I’ve connected my Twilio number manually to a sub-account (I’m on the Agency Starter plan, not Pro). Support confirmed the number is successfully linked, but it’s not appearing under “Phone Numbers” in the UI, so I can’t select or assign it for workflows.
Can the backend team please push the number into the UI for this sub-account?
Location ID: 7i2mIVDkjOPytgStJWKT
Twilio Number: +1 906 477 7017
Thanks so much!
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