Whatsapp

Whatsapp feature should be free, as gohighlevel will be expensive for a small business.

Whatsapp call are needed as it is the main form of contact abnd way to touch up base with latin population.

Currently, the LeadConnector mobile app does not allow users to send instant voice messages within conversations — something that’s standard on WhatsApp, both on mobile and desktop. This limitation creates a real market barrier. When we present LeadConnector to potential clients, one of the first questions they ask is: “Can my sales team stop using multiple company phones and just work through this app?” The answer today is no, because without instant voice messages, sellers can’t communicate as naturally and quickly as they do on WhatsApp. 💡 Why this feature is critical: Cost savings: Companies with 10+ sales reps often buy separate smartphones for each employee. If LeadConnector supported voice messages, they could use their personal phones with full CRM access — saving thousands per year. Sales advantage: Many business owners want LeadConnector mainly to monitor calls and customer chats. Adding voice messages would eliminate their main objection and drastically increase conversions. Productivity: Voice notes speed up communication, improve follow-up quality, and make CRM adoption much easier for sales teams. In short, adding instant voice messaging — exactly as WhatsApp does — is urgent and strategically essential. It would accelerate sales, reduce churn, and deliver immediate value to clients by replacing the need for extra devices. Please consider implementing this feature as soon as possible — it’s a small change with a massive market impact.

This should be no different to facebook, instagram, gmb (whatever it now is), tiktok etc and emails. WhatsApp should be included within the subscription cost!

Please add feature that every Staff member can have their own WA number to chat from wihtin GHL

I want to use WhatsApp Coexistence for my sales team and WhatsApp Cloud API for account-level and company-wide communications. Currently, if WhatsApp Cloud API is enabled, you cannot add WhatsApp Coexistence to the same sub-account. The suggested workaround is to create a new subaccount, but that causes fragmented data and silos. I want both capabilities in a single subaccount so I can understand the pulse of deal movement with full context and communications via email, SMS, and WhatsApp. Specifically, I prefer WhatsApp Coexistence for the sales team because they can manage objections more effectively, avoid having to get templates approved for every situation, and provide custom offers for particular leads. I hope this makes sense and gets prioritized quickly.

I hope that the GHL system can automatically save attachments from WhatsApp conversations to the contact's document for archiving and tracking purposes.

As an addon to the upcoming WhatsApp integration - can we have the ability to receive form responses as WhatsApp messages from customers and build automated follow-up sequences based on field values. These do a good job in converting the form submission into a WA message for further conversation. https://whatsform.com/

Currently whatsapp personal and whatsapp business allows for group/ broadcast group creation. Please add this functionality to GHL whatsapp so we can add groups to our marketing strategies.

When WhatsApp Business is integrated with GHL, we cannot login/access it in mobile. It will be great to access WhatsApp Business from both GHL and mobile.