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Whatsapp
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Whatsapp

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WhatsApp Forms
As an addon to the upcoming WhatsApp integration - can we have the ability to receive form responses as WhatsApp messages from customers and build automated follow-up sequences based on field values. These do a good job in converting the form submission into a WA message for further conversation. https://whatsform.com/
16
·

planned

Missed Call Text Back
Missed Call Text Back for whatsapp members
23
·

in progress

Whatsapp Internal Notifications
Ability to send internal notifications via Whatsapp
76
·

in progress

Trigger Link For whatsapp templates
so when someone clicks on my link on whatsapp template and was on site i want to send him a whatsapp
3
·

in progress

WhatsApp is currently not using the voice feature.
It would be interesting to have the option to receive messages via voice and also reply using voice, as other apps already do.
0
Make WhatsApp Free!
This should be no different to facebook, instagram, gmb (whatever it now is), tiktok etc and emails. WhatsApp should be included within the subscription cost!
8
Whatsapp Flows - beyond the appointment booking flow (build custom flows)
It would be really useful to be able to build custom WhatsApp flows that work with the templates. We can already build custom flows inside the WhatsApp Manager inside the Meta Business Manager, but we cannot initiate or send it out through GHL, or use the data / responses. This will help keep the whole experience on WhatsApp, increasing conversions and ease of use. https://business.whatsapp.com/products/whatsapp-flows
0
Direct Payments on Whatsapp
Right now we can just send people on websites/ landing pages, but now there are many brands sending WA messages where payment link directly opens in whatsapp and payment can be done directly!!!
5
·

under review

Listen to WhatsApp Voice notes
It would be nice to reply contacts who send WhatsApp voice notes. It doesn't do anything right now.
0
Access WhatsApp from both GHL and mobile simultaneously.
When WhatsApp Business is integrated with GHL, we cannot login/access it in mobile. It will be great to access WhatsApp Business from both GHL and mobile.
63
·

in progress

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