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Whatsapp

Multiple WA phone numbers per Account
Please add feature that every Staff member can have their own WA number to chat from wihtin GHL
92
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New Feature
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in progress
Location message details (like WhatsApp pin locations)
Enabling webhook or API access to WhatsApp pin locations would unlock powerful, geo-aware automation capabilities across industries where on-site activity or movement matters. Key Applications Accurate address capture: Customers or staff can share their live location instead of typing details — ideal for service calls, deliveries, or field operations. Automated routing: Use coordinates to assign requests or leads to the nearest branch, technician, or representative. Proof of presence: Capture arrival and completion pins for verification, audits, or SLA reporting. Safety and assistance: Trigger workflows based on a user’s shared location (e.g., pickups, support, or emergencies). Operational insights: Build visual heatmaps or reports showing activity density, coverage, and efficiency.
7
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Enhancement
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in progress
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