Enabling webhook or API access to WhatsApp pin locations would unlock powerful, geo-aware automation capabilities across industries where on-site activity or movement matters.
Key Applications
Accurate address capture: Customers or staff can share their live location instead of typing details — ideal for service calls, deliveries, or field operations.
Automated routing: Use coordinates to assign requests or leads to the nearest branch, technician, or representative.
Proof of presence: Capture arrival and completion pins for verification, audits, or SLA reporting.
Safety and assistance: Trigger workflows based on a user’s shared location (e.g., pickups, support, or emergencies).
Operational insights: Build visual heatmaps or reports showing activity density, coverage, and efficiency.