Allow for more than one Google My Business Profile to be integrated
We have clients with multiple locations under one umbrella company, and only allowing one GMB to be connected can be quite limiting and doesn't allow for the full picture and tracking. HIGHLVL-I-3151
Multiple Google My Business locations
Client has 4 different GMB locations for each location of their business. I'd like to be able to manage all 4 and request reviews for specific ones. HIGHLVL-I-2381
Google Review trigger
I would like to see a "Review Left on Google" trigger so we could initiate an automation or workflow after that.
Multi-Location GMB Chat
Is there a plan to add multi-location gmb chat in the same way we have multi-location posting? Like a business has 3 gmb locations in the city, can we get those consolidated into 1 centralized GHL location? It'd be helpful rather than having to create multiple locations even though it is technically the same business. My use case is actually for 50 locations and none of those locations are competent enough to run a webchat. 😅
Change references to Google Business Profile
Recently Google changed the product name from Google My Business (GMB) to Google Business Profile (GBP). I know, who can keep up? But so we don't appear out-of-step with the changes in the marketing world, it would help agencies to have this name and internal UI references changed to the newest name, so it's consistent for our clients and one less thing to have to explain. At least until the next time they decide to change it 😩 Thanks!
GMB multiple locations, managed by one account
I saw someone post about this earlier and wanted to give the idea as it isn't on the roadmap.. at least thats what I got from support.The idea is to be able to have a franchise with their own GMB listings, but to be able to be managed by ONE location, and not have to set up multiple locations for this. Just as an option if you sell a 5 location franchise in an area, but most questions through GMB will probably be generic enough one location could answer or point them in the right direction. Hope this makes sense! HIGHLVL-I-3041
Google Business Profile Ranking Heat Maps
I have a colleague who is using a tool that shows a heat map of how well a biz is ranking in a geographical area. It's been an incredible prospecting tool. Anyway to add this to GHL. Here's video showing what I mean: https://www.loom.com/share/a1aa0169b3434e86b9858b6a1d486eac
Ability to customize photo on GMB Chat Messenger
Currently, the Google Business Messenger Chat photo defaults to a lady. Recommend the ability to choose our own photo? Thanks.
Chat Integration with Google's "Request A Quote" button for home service contractors
Google allows home service contractors to enable a big blue button that allows people to "Request A Quote". Similar to Google Business Profile chat, the business must respond within 24 hours. It would be nice to integrate HL chat with this as another valuable service we can offer for our contractor clients and it seems like a logical thing to have since HL already does Google Business chat.
Embedded Spreadsheet inside client account
Would be really useful if we could embed an iframe somehow in GHL. I've been trying for months to find a way to work with the Opportunities Pipeline with my clients but the Trello like cards just don't serve me and my clients. I'm getting way more commitment and accountability from them when using spreadsheets. The only problem is that it pains me when I show this amazing tool but then I tell them "btw we will be exporting these leads to a separate spreadsheet that can you use the framework there to follow up". Makes it seem all clumsy and sketchy. I tried with the trello cards view in GHL and it's just too confusing, cards are too big and they can't organize themselves properly. So at least if I could embed the spreadsheet inside GHL that would make it all more professional under the same link/website. This way I can customize the spreadsheet however I want and the clients can see it in GHL as part of the system. HIGHLVL-I-601