Social Planner

When you create a post for social media through GHL then choose to toggle on "Customize for each channel" the content stays the same if there was anything previously typed out BUT it removes the image/photo that was added before toggling that on. It's a bit frustrating having to them re-add the image/photo. This was not an issue before & in the last month I realized this was changed. As a social media content creator & digital marketing professional, I can say that most of the time when we're trying to customize the post it's NOT because we want different pictures. It's most likely small tweaks to the typed out content (e.g. hashtags, links, etc.) that we're trying to change but we probably want the core of the content & the image/photo to be the same. Otherwise we would've just selected different platforms to post to if they were going to be completely different. It feels like too many steps & was simpler BEFORE the change was made.

In the context of Real Estate in Malta, agents have their own social media pages. They would not want their colleagues to see their social media planner pages. Thus we would like to request a configuration that allows this to be per user rather than at sub-account level.

Once we connect the platformsit would be useful to see not only the posts that are from the scheduler/planner but also if our sub accounts have multiple staff and themselves as an admin where they may be engaging directly on platforms. Example: Client prefers to engage in Facebook and does stories and reels. Their partners prefers LinkedIn and Instagram and our team posts 3 times per week across all platforms. It would be great to see all of it. The social app from Vendasta does this if you are looking for a sample. Thank you.

My customers urgently need the ability to give their posts own description-texts. Further the must be able to rename them even a post is already

I was experimenting with X as one of my social channels and was getting engagement, especially with threaded posts, even more followers and then you guys stopped supporting it. Can you bring it back? I mean, GoHighLevel has an account on X. Why would GHL choose not to support it?

Currently in HighLevel social planner, if you want to hyperlink a url for a post, the "Insert Shortened Link" tool requires tracking details to be enabled, and there is no documented way to disable this setting for basic URL shortening. If you want to include a short link in a social media post without tracking parameters, the built in Link Shortener in the Social Planner post composer is not functioning and accessible without selecting UTM or tracking fields. Currently, if you need a simple short link outside of Social Planner, we have to use a third-party shortener like Bitly. Our agency also uses Loomly social scheduling platform and this feature through Loomly makes the platform more appealing than moving all of our clients over to HighLevel.

Currently, when uploading content to TikTok via the bulk uploader, users must manually select settings for comments, duets, and stitches for each video. By default, these options are unselected. It would be extremely helpful to have a master settings option where users can set default preferences for TikTok uploads. This would reduce the need for repetitive clicks and save significant time, especially when scheduling numerous posts over an extended period.

Add the option to be able to boost social posts directly form the social planner

I would be very happy if we had the opportunity to create a story post for Tiktok in the Social Planner

HighLevel should update the Social Planner Link Shortener so that shortened links preserve, mirror, or properly reference the canonical URL of the original destination page. This is not simply a minor SEO improvement. It is a critical requirement for agencies and businesses that use HighLevel as the central CRM for managing multiple clients, websites, social media accounts, campaigns, and performance reports. A CRM designed to centralize client management must also protect the integrity of the links and data generated through its tools. When Social Planner creates shortened URLs that do not display or properly reference the destination page’s canonical tag, it can create inconsistencies in tracking, attribution, SEO analysis, and reporting. Agencies depend on HighLevel to centralize each client’s activity and statistics. Therefore, any limitation that affects link recognition, traffic attribution, or the reliability of performance metrics directly affects our ability to evaluate campaigns accurately and demonstrate results to clients. This issue can have several consequences: * Inconsistent or fragmented analytics. * Difficulties identifying the original URL in reporting platforms. * Reduced confidence in traffic attribution. * Potential SEO concerns caused by multiple shortened URLs pointing to the same content. * Distorted campaign and social media performance metrics. * Additional manual work for agencies managing multiple client accounts. This functionality should be considered essential for a CRM and marketing platform. Users should not have to choose between using HighLevel’s built-in link shortener and maintaining accurate SEO, attribution, and reporting practices. We urgently request one of the following solutions: Allow shortened links to preserve or mirror the canonical tag of the original destination URL. Add an automatic canonical reference from the shortened URL to the original URL. Provide a setting that allows users to disable link shortening globally or by social account. Allow users to use their own branded short domain while preserving canonical and tracking information. Ensure that reporting clearly attributes all visits and engagement to the original destination URL. This issue directly affects campaign measurement, client reporting, SEO consistency, and trust in the platform’s analytics. For agencies managing many clients through HighLevel, correcting this limitation should be treated as a high-priority product improvement.