Social Planner

in the social planner I can't select the range of dates to see in the statistics and they are not complete

It would be very useful to have a niche category filter to zero in on trending topics per sub-account's focus niche. Think about the potential of this filter to have the information you need to scale on marketing and sales since sub-account users can already see what's trending on all socials for their specific niche and focus.

Problem: Users often organize content by categories (e.g., Promotions, Educational, Testimonials, Events), but they still have to manually guess the best time to post for each category. Engagement patterns vary by content type, platform, and audience, making static scheduling inefficient. Proposed Solution: Enhance Category Queues with adaptive scheduling powered by historical performance data. How It Would Work: Users define an allowed posting window per category (e.g., Educational: 8am–12pm, Promotions: 4pm–8pm). The system tracks historical engagement metrics per category, per platform, and per day/time slot (e.g., clicks, comments, reactions, saves, CTR). Over time, the Social Planner analyzes this data to identify statistically stronger time ranges for each category. The scheduler then automatically prioritizes the highest-performing time slots within the user-defined window when placing queued posts. As more data is collected, the system continuously refines and adjusts recommended times, improving performance without manual tuning. Key Benefits: Removes guesswork from scheduling by category. Improves engagement by matching content type to proven audience behavior. Respects user control by staying within defined time windows. Creates a self-optimizing planner that gets smarter over time. Optional Enhancements: Category-level “Best Time Confidence Score” to show how strong the data is. Visual heatmap per category showing top-performing time blocks. Manual override with system recommendations clearly labeled.

When you create a post for social media through GHL then choose to toggle on "Customize for each channel" the content stays the same if there was anything previously typed out BUT it removes the image/photo that was added before toggling that on. It's a bit frustrating having to them re-add the image/photo. This was not an issue before & in the last month I realized this was changed. As a social media content creator & digital marketing professional, I can say that most of the time when we're trying to customize the post it's NOT because we want different pictures. It's most likely small tweaks to the typed out content (e.g. hashtags, links, etc.) that we're trying to change but we probably want the core of the content & the image/photo to be the same. Otherwise we would've just selected different platforms to post to if they were going to be completely different. It feels like too many steps & was simpler BEFORE the change was made.

It would be helpful to be able edit and/or delete the links made using the link shortener in the Social Planner.

Add an "Export Data" function (e.g., CSV, PDF) to the Social Planner Statistics dashboard. This should allow users to easily download all available metrics for a selected time period.

Problem: Many businesses run seasonal, promotional, or time-bound campaigns (e.g., Christmas, tax season, back-to-school, summer specials). Currently, Category Queues run continuously unless manually paused, which makes seasonal content management cumbersome and error-prone. Proposed Solution: Add date-range controls to Category Queues so users can define when a category is active. How It Would Work: Users set a start date and end date for a Category Queue (e.g., Oct 1 – Dec 15 for Christmas promotions). The Social Planner only schedules content from that category during the active date range. Outside the defined window, the category is automatically paused and excluded from scheduling logic. When the date range becomes active, the category automatically resumes without manual intervention. Users can create multiple seasonal categories and reuse them year over year by simply updating dates. Key Benefits: Eliminates manual pausing and reactivation of seasonal queues. Prevents out-of-season posts from being accidentally published. Makes campaign and seasonal planning easier and more reliable. Supports businesses with recurring annual or quarterly promotions. Optional Enhancements: Yearly recurring date ranges (e.g., every Oct 1 – Dec 15). Visual indicators showing upcoming, active, and expired seasonal queues. Notifications when a seasonal category is about to start or end.

There are many external solutions out there already that allow users to train the AI with their brand info and the AI then generates different posts automatically with the brand's voice and images. Please add this functionality for clients. Reference: https://www.mymarky.ai/

I was experimenting with X as one of my social channels and was getting engagement, especially with threaded posts, even more followers and then you guys stopped supporting it. Can you bring it back? I mean, GoHighLevel has an account on X. Why would GHL choose not to support it?

Add the option to be able to boost social posts directly form the social planner