Social Planner

in the social planner I can't select the range of dates to see in the statistics and they are not complete

Problem: Users often organize content by categories (e.g., Promotions, Educational, Testimonials, Events), but they still have to manually guess the best time to post for each category. Engagement patterns vary by content type, platform, and audience, making static scheduling inefficient. Proposed Solution: Enhance Category Queues with adaptive scheduling powered by historical performance data. How It Would Work: Users define an allowed posting window per category (e.g., Educational: 8am–12pm, Promotions: 4pm–8pm). The system tracks historical engagement metrics per category, per platform, and per day/time slot (e.g., clicks, comments, reactions, saves, CTR). Over time, the Social Planner analyzes this data to identify statistically stronger time ranges for each category. The scheduler then automatically prioritizes the highest-performing time slots within the user-defined window when placing queued posts. As more data is collected, the system continuously refines and adjusts recommended times, improving performance without manual tuning. Key Benefits: Removes guesswork from scheduling by category. Improves engagement by matching content type to proven audience behavior. Respects user control by staying within defined time windows. Creates a self-optimizing planner that gets smarter over time. Optional Enhancements: Category-level “Best Time Confidence Score” to show how strong the data is. Visual heatmap per category showing top-performing time blocks. Manual override with system recommendations clearly labeled.

When you create a post for social media through GHL then choose to toggle on "Customize for each channel" the content stays the same if there was anything previously typed out BUT it removes the image/photo that was added before toggling that on. It's a bit frustrating having to them re-add the image/photo. This was not an issue before & in the last month I realized this was changed. As a social media content creator & digital marketing professional, I can say that most of the time when we're trying to customize the post it's NOT because we want different pictures. It's most likely small tweaks to the typed out content (e.g. hashtags, links, etc.) that we're trying to change but we probably want the core of the content & the image/photo to be the same. Otherwise we would've just selected different platforms to post to if they were going to be completely different. It feels like too many steps & was simpler BEFORE the change was made.

It would be helpful to be able edit and/or delete the links made using the link shortener in the Social Planner.

Create a single live, interactive reporting link that shows a client’s real-time performance across social posts, ads, funnels, and campaigns, designed to be shareable and embeddable anywhere. This link acts as a living dashboard rather than a static report. How it should work: • Each client (or campaign) is assigned a secure live performance link. • The link opens an interactive dashboard hosted by HighLevel. • Data updates in real time without manual refreshes or exports. • The same link can be: • Embedded inside ClickUp • Embedded in membership areas • Shared in emails, WhatsApp, or client portals • Linked from ads or social bios (view-only mode) What the live dashboard shows: • Social media performance • Posts, Reels, Shorts, TikToks • Reach, impressions, engagement, views • Paid ads • Spend, clicks, CPL, conversions • Funnels & website data • Traffic, opt-ins, conversion rates • Overall performance • Top-performing content • Trends over time • Campaign comparisons Interactivity: • Filter by: • Date range • Platform (Instagram, Facebook, TikTok, Google, etc.) • Campaign or funnel • Click into individual posts, ads, or funnels for deeper insight. • Toggle between summary and detailed views. Permissions & control: • Link permissions can be set as: • View-only • Client-safe (no spend visibility) • Internal full access • Link can be paused or regenerated at any time. Why this matters: • Clients want visibility without logins, exports, or reports. • Agencies want one link instead of weekly PDFs and screenshots. • Makes HighLevel the single source of truth for performance. • Fits modern workflows where reporting lives inside tools like ClickUp. •Turns analytics into an experience clients can return to, not a one-off document. This would allow agencies to say: “Here’s your live performance link, everything updates automatically.”

Implement a native integration that mirrors Postflow’s ClickUp workflow, where social posts are created and managed as ClickUp tasks, synced to HighLevel Social Planner for publishing, with live post statistics accessible via a shareable analytics link. ClickUp is the planning and approval hub, HighLevel is the secure publishing engine, and analytics are viewed in real time without manual syncing. How it should work (Postflow-style): • A social post is created as a task in ClickUp (one task = one post). • The ClickUp task syncs to a corresponding post in HighLevel Social Planner per sub account & list in ClickUp. • Mapped task fields include: • Post title • Caption / copy • Media attachments (image, carousel, video) • Audio / song selection for Reels, Shorts, TikTok (where supported) • Canva design or google drive link • Scheduled publish date and time • Status (Draft, In Review, Approved, Scheduled, Published, Failed) Status-based publishing: • When the ClickUp task moves to a defined status (for example Approved or Scheduled), HighLevel: • Creates or updates the post in Social Planner • Schedules or publishes it using connected social accounts • A clear Publish now action should be supported. Two-way sync: • Edits made in ClickUp (caption, media, audio, schedule) sync to HighLevel. • Publish confirmations and failures sync back to ClickUp. • Task status automatically updates to Published once live. Live analytics via shareable link (not field sync): • After publishing, HighLevel generates a secure, shareable analytics link for the post. • This link is written back to the ClickUp task as a URL field or comment. • Clicking the link opens live, real-time post statistics hosted by HighLevel, including: • Reach, impressions, views • Likes, comments, engagement • Clicks where supported • Metrics remain live and update automatically without syncing values into ClickUp fields. Example of this in action: https://postflow.app/integrations/clickup https://postflow.app/help/clickup/intro

Would be awesome to have personal accounts also show data in the "Comments" & "Statistic" sections. LinkedIn promotes thought leaders more than company pages, yet we can't get data or comments when posting to a personal page.

👉 Currently, content approval can only be done via the web version. 👉 Having this feature available in the mobile app would greatly improve workflow and flexibility, especially for busy entrepreneurs and agencies managing client content on the go. 👉 This is critical for users who need to review and approve scheduled posts quickly from their phone — without having to log in from a computer. WHY IT MATTERS: ✅ Faster turnaround for clients ✅ More efficient content management ✅ Better user experience across devices 📲 Please consider adding this functionality to the mobile app in an upcoming release! 🚀

as an approver i cant hear reels audio from the preview. i have to go in and edit each post to hear the audio. this slows down my workflow

Once we connect the platformsit would be useful to see not only the posts that are from the scheduler/planner but also if our sub accounts have multiple staff and themselves as an admin where they may be engaging directly on platforms. Example: Client prefers to engage in Facebook and does stories and reels. Their partners prefers LinkedIn and Instagram and our team posts 3 times per week across all platforms. It would be great to see all of it. The social app from Vendasta does this if you are looking for a sample. Thank you.