Social Planner - Capture all posts including those done directly in social platforms
in progress
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Elsie Silva Kniff
Once we connect the platformsit would be useful to see not only the posts that are from the scheduler/planner but also if our sub accounts have multiple staff and themselves as an admin where they may be engaging directly on platforms.
Example: Client prefers to engage in Facebook and does stories and reels. Their partners prefers LinkedIn and Instagram and our team posts 3 times per week across all platforms.
It would be great to see all of it. The social app from Vendasta does this if you are looking for a sample.
Thank you.
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C
Charlie Griffith
Could this also work for managing comments on Ads?
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Wilberth Martínez
Charlie Griffith Currently, the platform only displays comments from posts published through the GHL social planner, but it does not show comments from posts scheduled directly in Meta. This is a serious issue.
We need to be able to see comments on posts regardless of whether they were scheduled through Meta or GHL. And Ads comments are missing too
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Shajna K
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Sales & Marketing
marked this post as
in progress
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Sales & Marketing
marked this post as
planned
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Sales & Marketing
Social Planner is working on syncing the post from native platforms inside and allow to show the statistics around it too. Elsie Silva Kniff
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Nathan Leighton
Sales & Marketing can you also allow these posts to be grabbed in workflows? Currently we can reply to comments using AI via workflow but we can’t show AI the posts unless we specifically go in and do it for each one.
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Keith Besherse
Nathan Leighton, Good suggestion.
This is sports sedan level performance!
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Wilberth Martínez
Sales & Marketing Currently, the platform only displays comments from posts published through the GHL social planner, but it does not show comments from posts scheduled directly in Meta. This is a serious issue.
We need to be able to see comments on posts regardless of whether they were scheduled through Meta or GHL. Please resolve this, as it is critical for my clients.
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Marcelino Ochoa
Bumping this one! It would be a game changer!!
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Elsie Silva Kniff
Not sure where we are with updating this. The stats reports have been an improvement, but without capturing all posts not just those done with the Social Media Management tool, it is hard to be accurate... MANY businesses are not ready for Ads, Organic is important for all.
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Chris Roberts
Adding another vote for this feature.
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Nigel Jobson
Yes please. Would be a great feature
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Sales & Marketing
marked this post as
under review
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