Mobile App

Some Features: : 1- Enable sending SMS via the SIM card for two-way communication. 2- Allow making calls, recording calls , and utilizing every function available in the system on SIM card calls 3- When a lead calls me, the app should display details such as the last action, comments, or a custom fields. Many CRM companies have this feature, and implementing it will significantly enhance our mobile app, specially Twilio doesn't cover all countries.

Hey team we are finding frequent feedback that the calendar on app is leaving our service treatment based clients extremely unsatisfied and resulting in not utilising the app daily. Especially only having the list/day view available After years in the industry and owning a clinic myself it is preferred in the cosmetics, health, wellness and beauty space calendars have a “weekly” view. This is where we you can oversee have a Birds Eye view of the whole entire week, gaps in the days and essentially you can pick an existing appointment and drag across to another time slot. (like the desktop) Great example of this is the Google Calendar app in “3 day” and “week” view. I’ve attached my daily one as an example.

Allow creation of a contact on the mobile app by scanning a business card and pertinent fields filled in automatically via OCR. When attending networking events and other in-person interactions, collecting business cards and manually importing them later is really time intensive and error prone. It would be very convenient to have the user click the plus icon , when in contact mode, and be given the option to either enter contact manually (using pencil icon or similar) OR via a scan (using camera icon). Then when the user takes a picture of the card, the system would match those fields (user can verify) and store the person as a contact right then and there. HIGHLVL-I-6628

Simply be able to load to media library from phone app, so its easy to transfer media from smartphone.

On Desktop for GHL, you are able to upload and view Documents (right side panel, next to Activity/ Task / Notes / Appointments). But when on Lead Connector mobile app, you are unable to view Documents or upload Documents to contact records. Please add this feature to the mobile app so we can see all contact information from phone.

Many sales people are on their cell phones these days. It would be great to be able to add an app deep link to notifications so that sales people could just click to go to the CRM, but if they are on a mobile devise with the app installed it would open the app. Thanks! HIGHLVL-I-2124

This feature allows users to send and receive SMS messages and make calls directly from the CRM while displaying their own phone number. Whether on mobile or desktop, users can maintain professional communication using their existing business or personal phone number without revealing an alternate or generic system number. Use Your Number – Send texts and make calls directly from the CRM while displaying your own phone number. Two-Way Texting – Send, receive, and track SMS/MMS with conversation history. Click-to-Call – Make calls with one click, log details, and record if needed. Mobile & Desktop Access – Sync across devices with notifications for messages and missed calls. Compliance & Security – TCPA/GDPR compliant with encrypted data and opt-in management. Automation & CRM Integration – Schedule texts, auto-follow-ups, and link communication to customer records.

When my reps are in the field on the mobile app, they have trouble finding companies and contacts nearby that they can also visit to optimize their time. Having a feature in the mobile app that displays nearby contacts either on a map or a list would be amazing, and then taking it a step further to allow you to create a route that is most efficient based on Google Maps/Apple Maps timing would make this mobile app much more useful for anyone doing door-to-door B2B sales on the app. Adding this feature would allow GHL to compete with Map My Customers and other mobile-first sales CRMs and enhance the user experience!

Currently the manual actions on the android devices, the mobile app doesnt work. Nore does it show my uploaded smart list of contacts to dial via the power dialer. In addition, It would be great if the call outcome feature with custom call outcome features would be amazing. Lastly, be able to assign a csv uploaded smart list to a specific person with ease. It's be awesome to be able t assign a smart list at the uploading phase of the csv list.