Mobile App

Mobile App UI/UX
Hi Highlevel I've been receiving consistent feedback from several clients regarding the UI/UX of our Mobile App, particularly concerning its current design and functionality. Issues with Time Blocking: Many users are experiencing glitches when trying to block off time using the Round Clock Dial. Page Design Feedback: The Opportunities Details Page, Contacts Add/Edit Form, and Slot Booking Form have been identified as areas where the UI could benefit from improvements. Suggested Changes: A more modern and simpler interface, akin to Apple's time and date selection, would be beneficial. Additionally, a cleaner and more intuitive design for contacts, highlighting essential information, would enhance user experience. Considering the feedback, I've been contemplating the idea of transitioning to the white-labelled app. However, given the annual investment of $6,000, I'm hesitant to make the move when the core design and functionality would largely remain the same. Investing in a product that still requires significant UI enhancements doesn't seem justifiable for my client base at this point. Offer to Assist: Understanding the complexities of app development, I'd be happy to provide mockups and suggested designs to aid the process. Collaborative efforts often yield the best results, and I'm keen to be a part of the solution. Engaging with the Development Team: I believe that direct feedback can be invaluable. Would it be possible for me, or a member of my team, to liaise directly with the mobile app development team? This could streamline the feedback process and foster a better understanding of user needs. Thank you for considering my feedback. I look forward to hearing your thoughts and any potential plans for the app's UI/UX enhancements. Warm regards, Essa
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Enhancement
🚨 Critical Mobile Tasks Issue: Tasks created in the Mobile App do NOT appear in the global Tasks Dashboard (Desktop) — making field sales task management useless
Hi HighLevel team & community, I’m posting this because we hit a major workflow-breaking limitation in the GoHighLevel mobile app, and it’s impacting real field sales operations. ✅ What’s happening (reproducible issue) When a user (sales rep) creates a Task inside a Contact record from the Mobile App, the task is successfully created and visible: ✅ It appears under the Contact record → Tasks tab ✅ It is assigned properly (e.g., to user “XYZ”) ✅ It has status Open/Pending ✅ It’s created inside the correct Location However: ❌ The task does NOT appear in the global Tasks list / Tasks Dashboard on Desktop Even when filtering by: Location Assigned user Status = All So the task exists at the contact level, but is not indexed/synced into the global Tasks system used for daily management. Support response Customer Support informed us that: “Tasks created from mobile app will not show up in the dashboard as the mobile app doesn't have the feature to show up custom dashboard.” Why this is a BIG problem This is not just a small limitation — it breaks the product use case for field sales. For salespeople who are out in the street: They create tasks after a visit or call They need those tasks to appear in their daily task list They need to work from the Task list, not manually open each contact to check tasks one by one If mobile-created tasks never appear in the task dashboard/global list: ✅ tasks exist ❌ but reps can’t operationally use them In practice, this makes task management from mobile useless for outside sales teams. Expected behavior A Task created in the mobile app should behave exactly like a normal task: appear in the global Tasks list (desktop) appear in “My Tasks” views be filterable and trackable be visible for field reps as their daily work queue Business impact We’re implementing HighLevel for businesses with: outside sales reps store visits route-based sales teams B2B reps in the field Right now, reps can create tasks — but they can’t manage them, which creates: missed follow-ups broken accountability teams abandoning tasks entirely clients saying “this doesn’t work” Request to HighLevel (feature/bug fix) Please address this as a high priority product fix: ✅ Ensure tasks created in mobile are fully synced/indexed into the global Tasks system ✅ Make mobile-created tasks appear in desktop task dashboard/task list ✅ If needed, add a backend process to “convert” mobile contact-tasks into standard user tasks Workaround? If anyone has a solid workaround (automation/workflow/API hook) that correctly indexes mobile tasks into global tasks, please share. But realistically, this needs to be solved at platform level — tasks created on mobile must be first-class tasks. Thanks — hoping this gets escalated because it’s blocking real-world sales execution.
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Enhancement
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