Mobile App

Many our clients will not call over twillio numbers, they will make a call with own mobilephone number! That were great when it is possible that they can click on phone symbol and can choose with own number or with twillio setting.

Some Features: : 1- Enable sending SMS via the SIM card for two-way communication. 2- Allow making calls, recording calls , and utilizing every function available in the system on SIM card calls 3- When a lead calls me, the app should display details such as the last action, comments, or a custom fields. Many CRM companies have this feature, and implementing it will significantly enhance our mobile app, specially Twilio doesn't cover all countries.

be great to be able to type one text from the mobile app and send it to all contacts

Enable Tap to Pay on iPhone and Android in the HighLevel mobile app for merchants using Authorize.net and NMI. No extra hardware. Card-present, contactless, fast. Who needs this: Field sales and service teams Retail, pop-up, events, and on-site visits Agencies that standardize on Authorize.net or NMI Current workaround: External reader hardware, higher friction and cost. Manual card entry in the app, slower and higher risk of declines. Proposal: Ship Tap to Pay support tied to existing Authorize.net and NMI connections. Let users accept contactless payments in the HighLevel mobile app with NFC on iPhone and Android. MVP requirements: Works with existing Authorize.net and NMI accounts iPhone and Android support Contactless credit and debit, Apple Pay, Google Pay Sale, tip, refund, void Digital receipts via SMS or email Save card to vault for future invoices and subscriptions Taxes, service charges, and location-based settings Basic reporting in Transactions and Opportunities Roles and permissions for staff devices Surcharging or cash discount rules by location Nice to have, Phase 2: Partial authorizations and split payments Offline queue with auto-capture when online QR pay fallback Admin and UX notes: Gateway mapping by location and user Simple flow: New charge, amount and tip, Tap to Pay, receipt, add to contact Clear error states and retry, with audit log Exportable payout and fee summaries Compliance and security: EMV contactless support PCI scope aligned with Tap to Pay requirements Tokenization and gateway vault Strong device attestation and per-device enablement Business impact: Faster checkout, higher close rate in the field Fewer hardware costs. Typical readers cost 60 to 200 per unit, plus replacements Cleaner reporting, since payments stay in the same gateway and CRM Urgency: Contactless is now the default for many buyers. This removes a key blocker for in-person sales without forcing a gateway change. Success metrics: Tap to Pay adoption rate by location Time to charge, tap-to-receipt under 30 seconds Increase in card-present volume and tips Reduction in reader hardware tickets and costs

It would be really good especially for different tradies to be able to take photos with their phones and add the photos directly into the notes section of a contact record.

It would be a gamechanger if we had the ability to create workflows on the go via the mobile app!

Currently all custom fields are displayed on the mobile app. The problem with this is many agencies use the custom fields to hold data that has little relevance to the end user because it's for automations. It would be great to have a checkbox next to custom fields in the website for "hide on mobile" or similar. Realistically, this would probably be useful on the standard fields too.

Other phone systems like Grasshopper allow users to update call forwarding or the Ring Users list from their mobile app. This is important for people who are on the go and need to take themselves off or add someone onto the Ring All users list. Similarly, it would be great to set availability times on a schedule for calls so that people who work a certain schedule can be automatically in the ring users or not during certain windows of time.

Allow GHL users to reschedule appointments from the mobile app. Currently, this option is only available on the desktop version, so adding it to the mobile app would improve accessibility and user convenience.

We are using the opportunities as a reservation pipeline and added custom fields to the opportunities but unfortunately you can not see it on the lead connector app..