Eliza Booking Bot Time Zone
The time zone difference between my account and my customers is pretty big. Eliza ALWAYS books on MST (my time) and not the customer's time. I made a workflow that determines each contact's time zone so I already have that field taken care of. All I need is Eliza to look at the Contact Time Zone and know it needs to book in that time.
Translate Languages in Eliza
Agents in Eliza need the ability to read and translate the text to other languages, primarily Spanish with the click of a button. Currently using Google translate, but it would be nice if the feature was native to Eliza.
Inbound Phone Calls
Now that you can receive calls via the browser, let's have Eliza do the same thing. If the call is offered to an account that has Eliza added to it, the call should be offered in Eliza just like any inbound interaction. Eliza is unusable without this feature for me.
Single-sign on between Eliza and HighLevel platforms
Single-sign on between Eliza and HighLevel platforms so that same set of credentials can be used for both products
Lets not have Eliza barf out 8 different possible times like a bot (James Hurst)
it just seems unnatural for Eliza to offer up 8 different choices. Many think providing two choices at a time would provide a better experience. Adding a question like afternoons or mornings could definitely help here too I think. See the discussion here on this facebook post. https://www.facebook.com/groups/gohighlevel/posts/1899489500510576/
Agent log-in and log out timme
A feature in Eliza to where we can keep track of when an agent logs in and out, and it can track online hours within Eliza. Agent productivity
Report of Time between in Que and disposition
I'd like to know how long agents leave a conversation in thier que
Adapt Eliza to Messenger
I run a lot of messenger ads and I built a workflow only to find out Eliza doesn't work on messenger. An Eliza integration would be amazing here is a loom of what I tried to create for context: https://www.loom.com/share/d2a93ed668ea4bd0acea044b1c176089