Smartlists

Making Go High Level a High Level experience.
Feature Request: Enterprise-Grade List Management & Billing Transparency Advanced Pagination & Navigation Logic The Issue: Current linear pagination (clicking "Next" repeatedly) is non-functional for large datasets (80k+ records). Filters aren't always a substitute for manual list audits. The Solution: Implement Direct Page Input (e.g., "Go to page [ ] of 870") and a Jump-to-End toggle. This allows users to navigate the database non-linearly, saving hours of manual labor. Native Email Hygiene & "Bounce/Fail" Management The Issue: Managing list health is currently opaque. There is no streamlined way to bulk-isolate "Bounced" or "Failed" statuses for archival or deletion. The Solution: Introduce a system-level "Email Health" filter that identifies hard bounces, soft bounces, and delivery failures across the entire sub-account. Users should be able to select these segments in one click to archive/delete, ensuring better deliverability without manual guesswork. Compulsory Billing Disclosures (Authorization Gates) The Issue: High-volume actions (like list cleaning or bulk validation) trigger significant charges without a final "Review Cost" confirmation screen. The Solution: Implement a Pre-Action Billing Summary. Before any bulk action that incurs a per-record fee (like the $260 list cleaning mentioned), the system must display: Total records being processed. Estimated cost per record. Total cost to be charged to the wallet/card. An "Approve & Proceed" button. UI/UX Modernization ("Clean View") The Issue: The "Conversations" and "Contacts" views are visually dense, leading to user error and fatigue. The Solution: Create a Minimalist View Mode that mimics the whitespace and clarity of Gmail or Outlook. Reducing visual noise will help teams manage large volumes of data with higher accuracy.
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Feature request: Smart list and First class support for Custom Objects associated with a Contact
Business Case: Our workflows require quick access to Custom Object data while working with Contacts. For example, a wine retailer needs to filter contacts by purchase history (stored in Custom Objects) to create targeted marketing campaigns. Requested features: * Contact Smart List Filtering: Add Custom Object fields as filter options in Contact Smart Lists. * Column Display: Allow Custom Object fields to be added as columns in Contact list views. * Contact Detail View: Display associated Custom Objects directly within Contact detail screens * Workflows: Allow business logic with associated custom objects in workflows (still evaluating) All are needed without navigating away from the Contact interface or otherwise breaking immersion or user's workflow context. Current System Limitations * Contact Detail: Requires 3-6 clicks through Associations to view Custom Object data. Poor user experience for quick insights * Contact Lists: No ability to filter or display Custom Object associations. Cannot segment contacts based on related data. * Custom Object List when added: Shows all objects regardless of association; limited search (3 fields max). Inadequate for contact-specific workflows Example Use Case: We have Custom Objects (OrderedItems - order line items) associated with Contacts, with properties like: item_wine_varietal (enum) item_price ( float ) item_quantity (float) order_date (date range) vineyard (enum) item_subtotal (float) We need to create Smart Lists like "Contacts who purchased Zinfandel over $100" or "Customers ordering any items in the last 14 months" (and any other number of permutations) - without navigating away from the Contact interface - this is key..
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