Smartlists

Right now, agencies and multi-location businesses using GHL are forced to recreate the same smart lists repeatedly across different users and sub-accounts, which creates massive inefficiency, inconsistent targeting, and hours of wasted manual work every time a new list criteria needs to be deployed. Adding smart list sharing capabilities would solve this by allowing agencies to build a smart list once in a parent account or master location and instantly push it to selected sub-accounts or specific users, ensuring every team member and client location works from the same audience definitions, segmentation logic, and qualification criteria without rebuilding from scratch. This is better than the current manual approach because shared smart lists eliminate human error in recreating complex filter combinations, ensure brand consistency in how leads are categorized across all locations, remove the bottleneck of having one admin build lists for every sub-account individually, and allow for instant updates across all shared instances when criteria needs to change rather than editing dozens of separate lists one by one. The integration would save time by enabling instant deployment of proven audience segments to new sub-accounts during onboarding, allowing franchise networks to roll out corporate-approved lead scoring models to all locations simultaneously, supporting multi-user teams to collaborate on list building without duplicating efforts, and providing version control that updates shared lists everywhere when the master is modified. This feature would dramatically reduce operational overhead for agencies managing hundreds of sub-accounts, would improve data integrity for franchise systems that need consistent lead qualification across locations, would accelerate new client setup by eliminating repetitive list configuration tasks, and would position GHL as the only CRM that truly understands scale, ultimately increasing platform stickiness while reducing support tickets from users struggling to manually replicate complex segmentation logic across their accounts.

Smart lists need to have adjustable column widths...that are able to be saved! Creating views to get just the right amt of info is so helpful. ClickUp does this great.

It would be amazing if we can customize the default column selection when you load up smart lists. Seems like it might an easy but super helpful addition to CRM functionality

When will this feature finally be available? This is a MUST HAVE!

Would like to share Smart List Filters with other subaccounts. And be part of the Snapshot. This way when a new Subaccount is created, they would have our most commonly used Smart List Filters saved.

Unless I'm missing something, I'm unable to create a smart list of contacts that submitted a particular form.

I need them to perform a filter to not select people who are in a pipeline. That is, if I wanted to send messages to my database but not to people who are in a specific funnel the process is very complicated. Please fix that

In workflows to have a dynamic dataset to process. In conversations conversations to filter more precisely

Feature Request: Enterprise-Grade List Management & Billing Transparency Advanced Pagination & Navigation Logic The Issue: Current linear pagination (clicking "Next" repeatedly) is non-functional for large datasets (80k+ records). Filters aren't always a substitute for manual list audits. The Solution: Implement Direct Page Input (e.g., "Go to page [ ] of 870") and a Jump-to-End toggle. This allows users to navigate the database non-linearly, saving hours of manual labor. Native Email Hygiene & "Bounce/Fail" Management The Issue: Managing list health is currently opaque. There is no streamlined way to bulk-isolate "Bounced" or "Failed" statuses for archival or deletion. The Solution: Introduce a system-level "Email Health" filter that identifies hard bounces, soft bounces, and delivery failures across the entire sub-account. Users should be able to select these segments in one click to archive/delete, ensuring better deliverability without manual guesswork. Compulsory Billing Disclosures (Authorization Gates) The Issue: High-volume actions (like list cleaning or bulk validation) trigger significant charges without a final "Review Cost" confirmation screen. The Solution: Implement a Pre-Action Billing Summary. Before any bulk action that incurs a per-record fee (like the $260 list cleaning mentioned), the system must display: Total records being processed. Estimated cost per record. Total cost to be charged to the wallet/card. An "Approve & Proceed" button. UI/UX Modernization ("Clean View") The Issue: The "Conversations" and "Contacts" views are visually dense, leading to user error and fatigue. The Solution: Create a Minimalist View Mode that mimics the whitespace and clarity of Gmail or Outlook. Reducing visual noise will help teams manage large volumes of data with higher accuracy.