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FB/ IG Messenger
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FB/ IG Messenger

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Connect multiple Facebook / Messenger Account
Have the ability to add multiple FB and Messenger Account into the same account. HIGHLVL-I-407
106
·

in progress

AI Spam Detection
Spammers are easy to spot from veteran marketers. However, our clients receive a lot of it and don't know what to do. If AI can do a check of the following, automatically remove the contact and message history, and block future comms, this would be wonderful! Example spam behavior: Are they pretending to be FB/Insta? Are they offering money? Are they making explicit requests? Are they advertising a product? Did they provide a misleading link? Come to think of it, this should be expanded to all forms of communication inside of GHL.
1
Trigger for comments on Meta ads, not just organic!
We have this in GHL: Facebook & Instagram comment automation https://help.gohighlevel.com/support/solutions/articles/155000002055-facebook-instagram-comment-automation ..the ability to trigger from a comment on an organic post but this would SO powerful if we can also trigger off of comments on ads on Meta, FB and IG as well. I believe Manychat can do this so if we really want to compete with Manychat at this level, this is a NO BRAINER. This would be SO big for local businesses trying to market on FB and IG!!
5
Facebook Messenger - SMS Switch
When I start a conversation with a customer via FB on highlevel, the conversation is via Facebook Messenger. If they provide a phone number, it automatically switches to SMS messenger. I would like this not to happen automatically, as it confuses my customers.
0
Support Messenger Campaigns
It would be great to be able to see more attribution info regarding people who are coming from Facebook Messenger paid ads. I'm not sure if there is a limitation with Facebook's API, but this would be really helpful.
0
IG message automation from DMs not just comments
At the moment there's only an option for an automation from a post comment. Would be great to get it done by DMs so people could DM instead of commenting
9
Bring in Instagram Username
In addition to full name - this is very important for us
29
·

under review

Hello! I need to select which fanpage the message came from in the "Customer replied/ Replied channel"
I have multiple fan pages and each fan page belongs to a sales person. So If a customer send a messages to "X" fan page i want to assign that message to "X" user only. Thank you
1
Facebook Marketplace Messages Auto Responder
SInce I've had GHL its been an awesome experience. The one thing I believe would be a game changer is being able to set up Auto respond messages for Facebook Marketplace Message Inbox
11
FB and IG does not show accurate Metrics Statistics
Can we request to get the whole month data for the Social Planner's metrics? Last week we had 304 post reach and this week we're at 957 but the metrics only show 16%.
0
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