URGENT - Replies received through emoji reactions
planned
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Cristian Cito
We need to see if the prospects reacted to one of our messages with an emoji, as they often do. Often the prospects use these reactions to confirm an appointment or other things, without writing anything back, so it's very important
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Sales & Marketing
Merged in a post:
🚀✨ Unlock Insights: Why We Need WhatsApp Reaction Data 📊
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Alex Pons
Gaining insight into how customers react to our WhatsApp messages is crucial for enhancing engagement and tailoring our communication strategies. Here's why:
- Immediate Feedback: Reactions offer direct insight into our message impact, helping us understand what resonates with our audience.
- Personalization: Analyzing reactions enables us to refine our messaging for better audience alignment, increasing engagement and satisfaction.
- Sentiment Analysis: Reactions are key to gauging customer sentiment, providing a clear indicator of their feelings towards our content or brand.
- Informed Strategies: Reaction data can guide our content creation, marketing efforts, and product development to better meet customer needs.
Action Step: To improve our engagement strategies and deepen customer connections, integrating the ability to view and analyze WhatsApp message reactions is essential. Let's prioritize this feature for more effective communication and strategic decision-making.
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Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
Yeah we miss these all the time. Clients think they've confirmed appointments with a thumbs up but we never see it in GHL.
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Eduardo Jose Illiano
Something urgent is to be able to receive audios, images and documents to third-party tools such as n8n, currently only the text arrives! , Manychat I already added it, they are behind this and I think it's key to the automation of WhatsApp
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Jacob Radcliffe
@Umar Ranginwala Can you please convert it to actual emjoi icons instead of "Liked "my message here"
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Jacob Radcliffe
Umar Ranginwala
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Umar Ranginwala
marked this post as
planned
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Umar Ranginwala
marked this post as
upcoming
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Umar Ranginwala
marked this post as
under review
A
Adam coordinator
Sorry for not responding
To the support team
I want to cancel WhatsApp as soon as possible