Emails look awful!
in progress
A
Amie Devero
Why can’t GHL provide a decent editor for emails? The fields make no sense. The previews are minuscule. The spacing and layout is wonky. ,Fonts look weird, scaling for mobile is mediocre—and no amount of design makes them look really polished and professional. Even the most remedial email marketing platforms can do this. It’s very frustrating, especially for a non-designer. But my lists are used to seeing a highly polished email since they’ve been getting Mailchimp emails for years. If I send from GHL they will assume I am downgrading.
Log In
C
Cooper Stephenson
I agree, especially the way that outlook crunches down the line spacing, formatting etc. We need a responsive editor, and the ability to preview the emails across multiple email browsers, similar to how MailChimp has done by integrating with Litmus https://www.litmus.com/email-testing
S
Silvia Ruiz Pérez
Please improve the email editor because they look horrible! A platform like GHL can't afford to have such a low quality of emails, it leaves a lot to be desired. The paragraphs look cluttered, there are hardly any formatting options, and you can't insert icons. Not to mention that the emails go to the spam folder. This deserves an urgent solution.
S
Shreya Banerjee
marked this post as
in progress
I
Irfan Khan
Shreya Banerjee Finally, after 1 year and 1 month, it went ahead from "Under Review" to "In Progress" stage.
M
Matthias Loeffel
Irfan Khan Sounding promising! What about a native integration of Canvas newly introduced Email Designer (and its html export?) in an easy way?
This would be super efficient, and they actually have a ton of beautiful designs already. Check it out: https://www.youtube.com/watch?v=1_aD2jBcvyQ
J
Jennifer Giannosa
Can we get an update on this since it was marked under review in..., Sept 2024? A year ago?
H
Harry Gilliam
HighLevel is a tool we all use, and see ourselves.  But email is arguably the most common and visible product produced by HighLevel, one which literally millions of our customers see--it's the most widespread, visible output and product of this software.  Why it is still so time consuming to use, and format, even in its simplest form (Snippets), I cannot understand.  Clearly it's still not a priority for the company.
S
Sales & Marketing
marked this post as
under review
T
Tom Street
There is problem with formatting particularly. The return and carriage return although looks formatted before you send, when you send it is all bunched with no paragraphs. In order to make it work you have to do two carriage returns to get a paragraph. This isn't user friendly. Please can you fix?
D
Dominic Tancredi
Or they could just add an integration for Gmail etc. so you can email directly from your normal email client and sync to GHL.