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SaaS Mode

Create Toggle Option for SaaS Twilio Billing to be PREPAY ONLY, instead of billed after use so we can prevent SPAMMERS
We have now seen multiple instances of spammers who are creating SaaS accounts, using a payment method that does pass the authentication step, but then after they are in the account, they are quickly loading up 1,000's to 10,000's of contacts with phone numbers and quickly adding them to a single RVM campaign. This is costing us hundreds of $$$ because their Twilio Billing only kicks in AFTER they have sent the messages instead of requiring them to PRE-PAY for a certain number of messages based on their SaaS REBILL RATE. If they had to pre-pay, then we could avoid all of this SPAM and save all those contacts from getting spam messages that are just trying to steal money from people. The Pre-Pay option doesn't have to mandatory, but at least allow us to make it something that we can toggle on or off as a setting for the account, from the Agency level. HIGHLVL-I-7381
4
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Enhancement
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complete
Tax/VAT Required for products and SAAS!! We Need This A.S.A.P.
Why don't we have this! This is a MUST for aGencies in the EU, otherwise it is not possible to use SAAS mode, if the invoice doesn't include VAT... HIGHLVL-I-6166
17
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New Feature
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complete
Temporarily Pause Sub-Account
Problem: client doesn't pay or requires some time-off for whatever reason and you have deliverables that may or may not cost you money (ie. mailgun/twilio fees, chat widget, missed call text-back, etc) not to mention time and energy of setup and having to turn everything off manually. Simply put: A one-click solution is required.Essentially this would function to pause or temporarily suspend a client's sub-account and deactivate services in the event they didn't pay or they require a time-off period. This would put a stop to all deliverables without having to go into each campaign or trigger to put them on draft mode or what have you. Possibly putting a "Suspend" option under the agency level >> Accounts >> Actions (see attached image) would be appropriate?Thanks, HighLevel friggin' rules! HIGHLVL-I-2126
40
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New Feature
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complete
Need for GHL to be fully GDPR compliant for European agencies & clients
GDPR compliance has been raised many times by GHL members but I cant see an idea relating to it here. Issue: Companies managing data for European clients must provide a data processing agreement and process to demonstrate to clients on how they plan to handle personal data and breaches that is in line with GPDR. As far as I am aware GHL does not have this. The impact is that all European agencies using GHL are operating outside of EU law according to my understanding. Could we have a timeline on when this will be implemented please? HIGHLVL-I-2209
14
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complete
TAX for rebilling
We need the ability to apply tax (GST/VAT) to re-billing charges, both SMS/email and AI. Without this re-billing is unusable to anyone outside the US that wants to be compliant for tax.
147
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New Feature
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complete
Ability to Change SaaS Plan For Client Account
We need the ability to change which SaaS Plan (tier) our clients are on. For example, If they sign up for the first tier but want to switch to the second tier, we should be able to go to their account and move them to tier 2. Doing this should activate the tier 2 features for their account and switch their billing to the new tier's billing. We would also like to have the ability to let user's change plans on their own, in the billing menu. This feature should be optional for agencies to use.
4
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New Feature
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complete
Direct checkout links for SaaS plans (No need to use funnels)
4
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New Feature
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complete
Simplify Cancellation for SAAS clients
At the moment we have to manually cancel any SAAS client that terminates their account, we should be able to manage this through the agency dashboard and the client should be able to cancel their account from their account without our intervening HIGHLVL-I-6804
16
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New Feature
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complete
Multi Currency for SAAS Plans
It would be great to be able to choose what currency we will our clients in!
57
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New Feature
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complete
Sort Between SAAS Clients and Non-SAAS Clients
Want the ability to quickly sort all of my clients by those who are on SAAS and those who are not. I have way too many of both and it's a mess to dig up either of them.
18
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New Feature
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complete
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