Chat Widget Opt-In checkbox (DSGVO EU)
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Sales & Marketing
Merged in a post:
Opt-in button on webchat widget
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Oliver Bothe
But adding European language support is kind of pointless if you can’t (legally that is) use the widget in the EU.
Solution: Add an option to display a simple checkbox in the webchat widget with a customizable text next to it.
Example: By checking this box you agree to the privacy policy of {{company.name}}. You allow the business to contact you with the data you provided.
And that’s it. A feature so simple, that I cannot understand how this hasn’t been implemented yet. Please do. Thanks!
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Mischa Markus
We solved it with javascript...
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Oliver Bothe
One more thing: Get rid of Google Analytics loading with the widget. People should be able to see the widget regardless of their Cookie Opt-in/Opt-out preference. Sales & Marketing
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Maximilian Loose
As well as make the mobile number optional, not mandatory
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Shayne Hillier
Yes! This is so needed for Canadian Anti Spam Laws as well. We need explicit consent.
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Jan-Luca Buchholz
Yes, the whole chat-widget into leadconnector benefit isn't available in DSGVO EU.
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Oliver Bothe
Jan-Luca Buchholz: yet