Helpdesk / Ticketing
under review
r
ray@weblainchlocal.com
For our clients, when thinking of a CRM a helpdesk / ticking feature would help make GHL a full service CRM System similar to Hubspot.
HIGHLVL-I-2584
Log In
Core Platform
Hi everyone,
Thanks for the post, votes and comments.
Lets discuss further on your use cases.
Please book your slot here: https://api.leadconnectorhq.com/widget/bookings/workflow-team
L
Lauren Scott
Yes Please! I just started working for a startup company that uses gohighlevel. Trying to wrap my head around the idea of moving an actual person (contact) through a process instead of a ticket is breaking my brain. The ability to essential "create a ticket" that would be a product that is assigned to a contact would be amazing! Really hope this gets approved.
L
Liron Benshoshan
Status?
L
Liron BenShoshan
Needed!
A
Andres Rafael
and still waiting...
M
Mark Kalnitski
Core Platform how long does it take to review a feature request needed by thousands?
D
David Santa
this is a must imo
D
Dan Buenger
still nothing......highlevel isn't the best at helping their paid clients...if your Agency is set up and you know how and can do it its a great service, but i doubt they care.....this is a pretty popular post and yet nothing.....when you ask for help they don't seem to do anything other than send you a article or post to read that isn't related and most times just confuses you more.
B
Brandon Burris
Another vote. Suggested 4 years ago. 540 votes. Should be in progress imo
J
Jorge Hernández
I have this same issue and what I am doing is using a Pipeline for Support and use a form and an automation to sync the requirements to an opportunity and assign it to a team member.
Have anyone used this approach?
R
Rob Calhoun
This is something people would expect in a system with a "client portal"
Load More
→