Yes Please! I just started working for a startup company that uses gohighlevel. Trying to wrap my head around the idea of moving an actual person (contact) through a process instead of a ticket is breaking my brain. The ability to essential "create a ticket" that would be a product that is assigned to a contact would be amazing! Really hope this gets approved.

Status?

Needed!

and still waiting...

Core Platform how long does it take to review a feature request needed by thousands?

this is a must imo

still nothing......highlevel isn't the best at helping their paid clients...if your Agency is set up and you know how and can do it its a great service, but i doubt they care.....this is a pretty popular post and yet nothing.....when you ask for help they don't seem to do anything other than send you a article or post to read that isn't related and most times just confuses you more.

Another vote. Suggested 4 years ago. 540 votes. Should be in progress imo

I have this same issue and what I am doing is using a Pipeline for Support and use a form and an automation to sync the requirements to an opportunity and assign it to a team member.

Have anyone used this approach?

This is something people would expect in a system with a "client portal"