Helpdesk / Ticketing
under review
r
ray@weblainchlocal.com
For our clients, when thinking of a CRM a helpdesk / ticking feature would help make GHL a full service CRM System similar to Hubspot.
HIGHLVL-I-2584
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Core Platform
Hi everyone,
Thanks for the post, votes and comments.
Lets discuss further on your use cases.
Please book your slot here: https://api.leadconnectorhq.com/widget/bookings/workflow-team
V
Virtual Assist X
I really hope they prioritize this soon. Instead of a full blast conversation, there should be an option to create ticket per contacts.
S
Siddharth Shah
This is a great feature to have for tons of agencies and businesses.
T
Troy VanMaanen
What does under review mean? That theyre implementing it?
R
Rongen Robles
If this helpdesk ticketing feature is live, GHL can beat Zoho and Hubspot.
Z
Zar Hussain
Rongen Robles wouldnt the task features be a helpdesk ticket anyway
V
Virtual Assist X
Zar Hussain Not really since that would not generate a ticket number, would not isolate interaction within that ticket for that contact for investigations, etc, will not effectively measures SLA, will not create a historical activity for instances a contact or customer reached out for their concerns, will not create a focus system where tickets are reviewed, sorted, tailored for business success and so much more. What do you think? Core Platform and Pallavi Kothari
M
Michiel Noordhoek
Why is this ticket still under review request from 5 years ago currently 740 upvotes time to review guys!
M
Matias Solar
Any update?
B
Brad Schipke
Would love this
D
Dustin Berg
Can't believe this feature doesn't exist yet!
D
Darren Cato
helpdesk + project management in one tool would be amazing
R
Ricardo Da Silva
yes !!!
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