Calendar

When we delete a calendar, please also delete the product created for it. As products can't be deleted when it has the calendar tag. As products are becoming overpopulated

This is the message I received from one of your Go High Level team members "My name is Andrew, and I'm a Customer Support Representative with HighLevel. I will be more than happy to assist you with this ticket. I've reviewed your message, and I understand the issue completely. You've correctly identified that the green "Review Request" button in the default calendar notification email is redirecting to your whitelabel domain, and you've found that the link for this specific button cannot be edited directly within the calendar's notification settings. I want to confirm that you are correct; in that specific editor, the link for that default button is not customizable, and I can certainly see how that is limiting and not ideal for your use case. For full control over your appointment confirmation emails, including the ability to add, edit, or remove any buttons and links, we recommend using a workflow instead of the default calendar notification. To do this, you would first want to disable the automated email from the calendar settings screen you were on to prevent sending duplicate notifications. After that, you can create a new workflow in your "Automation" tab. The trigger for this workflow would be "Appointment," and you can add a filter to specify your "Book a demo call" calendar. Then, you can add a "Send Email" action and build a completely custom confirmation email from scratch, ensuring every button and link points exactly where you need it to go."

There is no Calendar ID for the new service calendar v2. ( end of url 24 digit slug doesn't work for the ID to be called on ) I've talked with several reps who have no idea about V2 or IDs and tell me to use v1. One rep said v1 will be removed - ?? If we were able to call ID's in V1, it should be accessible in V2.

Enable setting different "confirmation redirect URLs" on "Services" to be able to track conversions for each service separately... (This only can be set on global settings)

I notice that with enabling Service V2, you can only use one form for all services, which is. a major issue. I have clients who provide services that require different inputs and information to be gathered for automation tags and custom fields. I also notice that the conditional logic I built into my forms does not carrier over to the Service Calendar V2; this should be a simple fix.

Hello, You recently released the V2 service menus, an update I truly appreciated (service creation, advanced customization, booking link, etc.). However, this new V2 menu is not showing up in the mobile app. Only the V1 service menu, meeting calendars, and group calendars are visible. In addition, when I try to confirm an appointment through the notifications tab, I get the message “inactive calendar.” This creates a real issue in my daily workflow, as I cannot properly manage or confirm appointments from the mobile app. I always have to switch to the web version, which reduces my reactivity and complicates the process with clients. Could you please look into this and fix the issue so that V2 service menus are fully available on the mobile app?

Time Zone Selection is not apparent to 90% of users resulting in missed calls and confusion. Can it be set up as a mandatory selection option instead of having a default?

Why can't we book appointments in a time zone other than the time zone the sub account is based in. This is severely limiting. ALL other CRM's allow you to book an appointment in any time zone you want without having it be overridden.

At the moment there are really some bugs. We cannot switch off the payment. See my description. That is really bad for some use cases Every service creates a product. Imagine you create a product that is a "Basic Course" That is split in four sessions. The customer pays once and now can choose when the session will be. That means a new product? That is really disturbing How to create the slots for sessions as above: right now I have to assign the service to one staff, who then needs to be available at the required slot. And I can do so only on the "Staff" menu. Can you imagine how complicated that is? An option where I choose the slot, then assign a staff member, would be a great improvement.