Calendar

Clients use the calender in HL for booking ,but will review/check the Google calendar while in the field. If they block off a slot in the HL calendar, it won't populate in Google calendar. We either need to be able to have the blocked time show up in the Google calendar, or a warning when blocking the time that it won't reflect in a 3rd party calendar.

We can't control which calendars show in the drop down menu in the desktop app. It's not by name , it's not by category or grouping. Clients want to be able to change which calendars show up first by how their business works, not by whatever the system decides. Clients have 25 calendars, but 6 are the most used. Currently they have to scroll through about 12 calendars to get to the ones they use daily. We've tried changing the names of the groups, the names of the calendars, putting a * at the front of the name, but no matter what, the view only shows what it wants to show. Screenshot shows the calendars that show up on the top - and the ones they want to show up are named AA- NSHM (group) - and those show up about 12 calendars down. Why???

Issue Summary: While testing Services V2, we encountered an issue where three products under "Products" are stuck as linked to calendars. These products cannot be deleted because the system reports they are tied to calendars. However, there are no calendars present in either Services V1 or Services V2. Steps to Reproduce: Navigate to Services V2. Attempt to delete products that are shown as linked to calendars. System blocks deletion, nothing happens. Verify calendars in both Services V1 and V2 – none exist. Attempted toggling Services off from Agency View and turning them back on. Products remain stuck, still showing as linked to nonexistent calendars. Expected Behavior: Products should be deletable if no active calendar linkage exists. Deleting a product should automatically remove or de-link any associated calendar references. Actual Behavior: Products remain undeletable due to phantom calendar links, even after Services are toggled off/on and linked calendars are deleted. Possible Cause (Observation): This may have occurred when Services were turned off from Agency View. Upon re-enabling, the system seems to retain ghost calendar associations that prevent product deletion. Impact: Products cannot be managed or cleaned up. Calendar linkage persists despite no calendars existing. Causes confusion and blocks proper configuration of Services V2. Request: Please investigate and fix the issue so that: Products can be deleted when no real calendar linkage exists. Calendar associations are properly cleared when products are removed. Turning Services off/on does not leave residual phantom links.

I have a list of resources that are equipment. These devices are not selectable within the Widget or when appointing/scheduling a meeting. We have all the equipment that is used in training that must be “unavailable” in the selected period so as not to cause “overbooking” or to allow it to be selected on a new schedule. This feature is sorely lacking and I consider it a bug, as it doesn't allow me to select certain equipment for each course.

There is no Calendar ID for the new service calendar v2. ( end of url 24 digit slug doesn't work for the ID to be called on ) I've talked with several reps who have no idea about V2 or IDs and tell me to use v1. One rep said v1 will be removed - ?? If we were able to call ID's in V1, it should be accessible in V2.

Problem / Current Behavior In Services V2, the relationship between staff, services, and their availability hours is fragile and prone to silent desyncs. Specifically: Editing an existing service can break the link between that service and its assigned staff hours, requiring you to re-enter availability manually. Adding a new service to an existing staff member creates a new default schedule for that service instead of inheriting the staff member's existing hours. You end up with duplicate or conflicting availability configs. Any change to one of the three variables (staff, service, or location) forces a manual review of the other two to confirm nothing broke. This creates significant admin overhead, especially for clinics or studios with multiple therapists and service types. Desired Behavior A staff member's configured hours should be the single source of truth, reused automatically when they are assigned to a new service. Editing a service's metadata (name, duration, price, etc.) should never disconnect or reset the staff availability for that service. A clear visual warning should appear if a staff member has been added to a service but has no hours configured for it. Use Case Multi-therapist health clinics (physiotherapy, osteopathy, podiatry) where each therapist offers 3-5 services. Currently, any configuration update risks silently breaking availability, leading to incorrect booking slots shown to patients. Proposed Solution Inherit staff default schedule when assigning to a new service (with option to override per service). Lock service metadata edits so they don't affect the staff-service availability linkage. Add a "configuration health check" indicator in the Services panel showing staff without valid hours per service.

When using the Services (v2) calendar in Unified View and applying a Location filter, appointment colors revert to random/auto-assigned colors, ignoring the custom colors set per service calendar. Without the location filter active, colors display correctly. This makes it impossible for multi-location businesses to filter by branch and still use color-coded services for visual scheduling. Expected behavior: service colors should be preserved regardless of active location filter.

I don't know if it's just me, but Service Menus take forever to load. Sometimes I have to wait 15 seconds just for the services to show up. It needs to be optimized for better loading time.

Make embedded calendar responsive without the need to add hight css, there is an issue when embedding calendar on wordpress sites whereby the calendar is cut off.

To use the equipment function we are tied to use service calendars, groups and service menu. However, even after activating multiple attendees function it only allows a maximum of 5 per reserve. I'm implementing these calendars for entrance tickets sales based on available equipment and this limit has stop me for been able to continue. All other calendar types allow you to setup the maximum amount of attendees per reserve slot under availability don't know why they remove that form service calendars.