Automatically reschedule existing appointment if contact books a new one
M
Marinus Hvelplund
If a contact already has an appointment booked and goes to the booking page again, they can currently book a second appointment instead of rescheduling.
This often happens when the contact doesn’t use the reschedule link and instead books a new slot manually. The result is that the contact ends up with two appointments, sometimes with two different team members, which creates confusion.
It would be great if it could detect this and instead automatically use the existing reschedule logic.
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