LC Email System

It would be perfect if you could get 'fresh' emails into GHL - for example if someone sends an email to the dedicated domain address instead of just being able to receive replies to emails that have been sent from GHL.

Right now we can set up a dedicated domain for the agency that is used to send emails like password resets, account creation emails, etc. The problem is if the sub-account does not specify a custom domain that domain is also used. The very domain that is so important for our agency email deliverability is used to send emails from all those sub-accounts that don't have dedicated domains that can make our agency level subdomain unusable to where all emails end up in spam. I would like to advocate that we be able to create a dedicated sending domain for our agency that is ONLY used by the agency and we be allowed to create another dedicated domain which is then used to send mail from accounts that don't have their own dedicated domain. This way we can manage our sending reputation for out agency level subdomain to where it is very likely to be delivered to the inbox.

I like the idea of LC email, but unfortunately, at least until you guys add the ability to integrate it with a wam up service, I will still have to host my domains on mail-gun in order to be able to access SMTP credentials. (Which is what is required to be able to integrate with warm up service). If you would be able to to give access to the smtp credentials on the LC email, then I would be able to do this...

Domain reputation is of utmost importance for email marketing, but your platform lacks the ability to assign a specific email subdomain for a contact or workflow. You guys have the ability to set up multiple email subdomains for a location, but the system only uses the default value. I need email subdomains for newsletter/team/support/etc, and would like to compartmentalize my cold "marketing" subdomains from my other lines of bulk communication. Masking the "to/from" fields is just a superficial cosmetic feature to make an inbound email look pretty. I'm concerned about domain reputation, where my cold email marketing could compromise the integrity of my other communication channels. Honestly, not having this capability in play seems a bit neglectful and irresponsible for a marketing platform. The good news... you guys already have everything you need in place to implement this solution very quickly and easily. Your agency view can already direct multiple email subdomains to their respective location subaccounts. Each location already has the ability to add multiple email subdomain providers. Toggling back and forth between different default subdomains does not break the lines of communication with an existing contact. Really all that is needed is a dropdown box within the workflow and/or contact settings, to toggle which email subdomain the message should be routed through. And for users that don't want/need this capability, if only one default subdomain is established under settings, then the dropdown menu could be grayed out or unavailable. This should be considered an absolutely necessary feature for any group that works with email marketing.

SendGrid has the same ownership as Twilio - same quality and reliability. Also, SendGrid allows for lower startup cost starting at $14.95 for 40,000 emails/mo. Mailgun starts at $35 for 50,000 emails/mo. Scaling up the costs are about the same. The startup costs are critical while we are learning GHL system and on boarding new clients. Not that $20 difference will break the bank, but a dollar saved is a dollar earned. HIGHLVL-I-1404

Currently right now we can add multiple SMTP servers in a location and you can select a "Default" denoting that if another secondary one was not selected then upon sending an email it would "default" to the selected one in the SMTP settings. Why introduce a feature to use multiple SMTP servers if you can only ever send from one. Doesn't make sense and I'm not sure what your UX designers and product development team were thinking when creating that feature.What would be helpful is if we can use multiple SMTP servers in a campaign, so within the campaign settings we can choose a secondary SMTP server, if no server is selected then it uses the "Default" option. Hence the reason to have a "Default" option :) This would also be a great feature if a client is running multiple domains under one location HIGHLVL-I-2621

Currently you can only have 1 active dedicated domain at a time. This can be frustrating as you may have different dedicated domains for different functions such as xyz@support.xyz.com , xyz@bookings.xyz.com , xyz@marketing.xyz.com . If we have the ability to have multiple dedicated domains at once it can smoothen the process and increase professional communications for clients

This is what it says when adding a subdomain and connecting with LC. However, currently, everyone who does this if failing MS Office users. I spent hours reading and "on behalf of" topic and could not find a solution. 99% of our clients use outlook, hence we need to fix how this looks on Outlook. 1- Fix "on behalf of" for the root domain email 2- Show header text (Contact < contact@go.domain.com > instead of contact@go.domain.com ) at the top of the email - should be fixed for both subdomain emails and the root one