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Reputation Management

AI Review replies in Conversation tab
When AI replies to a google review, the response currently does not appear in the conversations tab. AI replies can only be found in the reputation tab. AI responses should appear in the conversations tab to avoid missed responses and double messaging
6
·
Enhancement
·
in progress
Use Existing Email Templates in Reputation Management Review Requests
Why do I have to build a template from scratch in the reputation management tab? I should be able to use existing email templates I've already created as review requests. I honestly could just build this as an automation with regular emails and trigger links and it would be more ergonomic
4
·
Enhancement
·
in progress
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