Prospecting Tool

Prospecting Tool Issue: Inaccurate Reports for Manually Added Companies
Problem: When a company is manually added to the Prospecting Tool, the generated report can be inaccurate or misleading. This issue is especially noticeable when adding virtual companies or businesses that do not have a Google Business Profile, Google Maps listing, or public Google presence. Because these companies cannot be added through the automated prospecting flow, they must be entered manually. However, the system still attempts to generate a report as if Google data exists. Current Behavior: -The Prospecting Tool generates a report even when no valid Google data source exists -Scores, audit results, or insights appear incomplete, incorrect, or irrelevant -The tool does not clearly indicate missing data or unsupported data sources -This can lead to confusion for users and inaccurate representations when sharing reports with prospects Expected / Desired Behavior: -Detect when a manually added company does not have a Google Business Profile or Google data -Adjust the report logic to account for “non-Google” or virtual businesses Either: -Clearly flag missing or unavailable data sources in the report, or -Allow users to select the business type (e.g., virtual business, service-only, no GBP) and tailor the audit accordingly -Prevent inaccurate scoring or placeholders when required data sources do not exist Why This Matters: Many agencies work with: -Virtual businesses -Service-based companies -Startups without a Google Business Profile Accurate prospecting reports are critical for trust, sales conversations, and onboarding. Generating reports based on nonexistent data reduces confidence in the tool and creates unnecessary friction.
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Bug
Leads, Prospects, Opportunities and More
I am using the unlimited agency plan in order to white-label the dashboard and sell services to my client-base. It seems to me that there's no continuity between Leads/Opportunities, Prospects, Contacts/Companies and your agency vs your company account. I feel like I have to input the same information over and over depending on how I use the agency and company accounts. (that's a whole different issue as well) I am using the suggested method of prospecting under my business account. I start with a prospect so I can generate reports which are great to use in the sales process. Once I engage a prospect I create a demo account for them which requires going into the agency profile and re-entering info in order to create an account. If I want that prospect to show up in my opportunities I would also have to input their info as an opportunity. The prospect does show up in contacts but the business that you locate as the prospect only shows up in "Business Info" under the contact it does not create a Company...why is there a distinction between business and company? Doesn't this all seem oddly disconnected and/or redundant? I think it is awkward to have an agency account and a business account and no sync between the two. Same with differentiating leads and prospects with no sync or conversion from one to the other. And it would also streamline the process if I could generate a sub-account with a single click from a prospect but unfortunately my prospects live in my company account not my agency account. Does anyone have a different methodology that made this work for them?
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Enhancement
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