Prospecting Tool

Idea 1: Larger Search Field in Prospecting Premium The search field in Prospecting Premium is too small to comfortably see what you're typing. Please increase the size of the search input field so users can clearly read their search terms as they type, especially during high-volume prospecting sessions. Idea 2: Fix Search Functionality in Prospecting Premium The search in Prospecting Premium currently fails to return results when: (1) the search term contains a space (e.g., "Roof Source"), and (2) companies that exist in the database are not being returned at all. The search should support multi-word company names and reliably surface companies that are present in the system.

Feature Request: Clickable URL / Link Field Type for Custom Fields (Contacts, Opportunities & Pipeline) The Gap Prospecting Premium generates valuable links for affiliates and their clients — audit reports, GBP links, LinkedIn profiles, and similar external resources. These links get stored in custom fields on Contacts and Opportunities. But once they land there, the chain breaks: the field renders as plain, non-clickable text. By the time a lead reaches the pipeline — exactly when a rep is on a live call and needs one-click access — the link is inert and has to be copy-pasted into a browser. In short: GHL's own tools (Prospecting Premium) generate this data, but GHL's own UI can't act on it once it's in the system. That's a continuity gap that undercuts the value of tools affiliates are already paying for and relying on. Current Behavior The native Website field on a Contact displays a small clickable icon that opens the URL in a new tab with one click. Custom fields storing URLs — even when populated by Prospecting Premium or entered manually (LinkedIn profiles, audit reports, GBP links) — are TEXT type and render as plain, non-clickable text. Users must manually copy and paste the URL into a browser to use it. Desired Behavior A new custom field data type (URL) that: Renders a clickable external-link icon, matching the native Website field's behavior Opens the link in a new tab with a single click Renders consistently everywhere custom fields are surfaced — Contact detail panel, Opportunity card, pipeline/list views, and smart lists — not just isolated to one screen Ideally supports population from Prospecting Premium report outputs, so links generated upstream stay clickable all the way through to the pipeline Edge Cases to Scope Malformed input: does a non-URL string in a URL-type field render as plain text, or throw a validation error on save? Protocol handling: does the field require http(s)://, or auto-prepend it if missing? Bulk operations: does this field type need CSV import/export mapping support, or is manual entry the initial scope? Why This Matters for Affiliates This isn't a cosmetic ask. Affiliates use Prospecting Premium specifically to generate these links, then rely on Contacts/Opportunities/pipeline to work leads in real time. Right now, the data makes it into the system but loses its functionality the moment it does — forcing a copy-paste detour on every single call. Fixing this closes the loop between GHL's prospecting tools and GHL's CRM core, making the platform affiliates are already promoting and building on measurably more solid. Impact High. This affects any affiliate or sales team using custom fields to store reference links (LinkedIn, audit reports, GBP profiles) for live outreach. Closing this gap improves speed-to-action on every call and reinforces the value of GHL's own Prospecting Premium output once it reaches the CRM

Could the Prospecting AI Agent limit be increased from 100/month to 10,000/month for a single customer? Please this should be customizable and should charge accordingly.

We need a larger map to see how our customers are performing in major metro cities like Phoenix and specifically for home service based businesses like solar and HVAC.

Summary: Allow users to run the Prospecting Tool's preliminary percentage score across a list of contacts in bulk — without requiring a full report to be generated for each one. --- The Problem: The Prospecting Tool currently shows a preliminary score (percentage) for a business before a full audit report is run. This score is only accessible one business at a time. For agencies managing hundreds of potential customers, there is no way to bulk-screen leads using this score. This creates a significant workflow gap: You can't identify high-fit prospects without running the tool. You can't efficiently run the tool without first knowing who the high-fit prospects are. Running full reports on unqualified leads wastes time and resources. --- Requested Solution: Add bulk preliminary scoring functionality that allows users to: Select or upload a list of contacts/businesses from the CRM. Run the preliminary scoring check across all selected contacts (not the full report — just the pre-report percentage score). View results in a sortable list so users can filter by score threshold (e.g., 60% and above) before committing to full reports. --- Use Case: Reputation management agencies with large prospecting lists need a cost-effective, scalable way to identify which businesses have the most room for improvement online — before investing time in generating full audit reports. --- Business Impact: High. This feature would directly improve prospecting efficiency for agencies doing outbound outreach at scale and would increase the value and usability of the Prospecting Tool significantly.

Using the prospecting tool, it pulls some of the business information, but I would like to see the companies turnover rate, the business size/number of employees, and their annual revenue. I would like to be able to filter the businesses by the size as well.

We are exploring ways to enable users to go from finding new prospects and generating personalised cold outreach drafts (or autosend) based on prospect's website, listings, GBP, reviews, local rankings etc findings. Prospect AI will also take in account what all agencies wants to offer and pitch It would then be able to handoff to your Conversational AI or follow-ups or further engagement

Please share your feedback, ideas and requests on Prospect AI

GoHighLevel’s Prospecting Tool is already powerful for identifying marketing and web optimization opportunities. A massive next step would be integrating a lightweight Cyber Security Assessment layer directly into the scan reports. Why this matters: Many agencies today are no longer just “marketing agencies.” We are becoming technology partners for SMBs by offering: • Marketing • AI Automation • Website Development • CRM & Operations • Cyber Security • IT / MSP partnerships Right now, agencies using GHL can identify: • SEO issues • Site speed problems • Reputation gaps • Missing integrations But imagine if the Prospecting Tool also identified: • Missing SSL / HTTPS issues • Expired or weak security certificates • Missing security headers • Exposed login portals • Outdated CMS versions • Basic DNS / email security checks (SPF, DKIM, DMARC) • Open ports or exposed services • Website vulnerability indicators • Domain reputation warnings • Dark web email exposure alerts (basic level) This would instantly transform the Prospecting Tool into a “Business Risk & Growth Assessment Platform” instead of just a marketing audit tool. Benefits for GoHighLevel: • Expands GHL into the cybersecurity/MSP market • Creates new upsell opportunities for agencies • Increases platform stickiness • Makes prospecting reports more valuable and harder to ignore • Helps agencies close larger retainers • Opens partnerships with MSPs and cybersecurity vendors • Positions GHL as an all-in-one business operations ecosystem Benefits for Agencies: • Sell higher-ticket monthly retainers • Offer “Digital Protection + Growth” packages • Differentiate from standard marketing agencies • Generate stronger urgency during sales calls • Help clients understand business risk, not just marketing gaps Benefits for SMB Clients: • Better awareness of business vulnerabilities • Easier access to trusted security help • Reduced phishing and email spoofing risks • Improved trust and professionalism online Potential Monetization Ideas: • Add-on feature • White-label cyber reports • MSP marketplace integrations • Agency reseller partnerships • Security monitoring subscription Even a BASIC scan would massively increase the value of the Prospecting Tool. The future agency is not just marketing. It’s AI + Automation + Security + Operations + Revenue Growth. GoHighLevel is in a perfect position to lead this shift. Special thanks to Rahul Pathak — Account Manager | Account Management. I originally brought this concept up during our conversations today while discussing the current capabilities of the Prospecting Tool. Rahul did an excellent job explaining the platform and its existing functionality, and that discussion sparked the research and ideas behind this post. He recommended posting the concept here on the Ideas Board because of the potential value it could bring to both agencies and SMBs using GHL.