Bulk Actions

Bulk SMS confirmation window
Adding a confirmation dialog box appearing when attempting to send out an SMS message. Description of issue encountered __________________________________ While working early this morning (6:00 AM), I intended to schedule an SMS campaign for later in the morning but accidentally clicked "Send Now" instead of the scheduling option. The message was sent immediately without any confirmation prompt, resulting in SMS messages being delivered to recipients outside of appropriate business hours. Proposed Solutions _____________________________________________________ Option 1: Send Confirmation Dialog (Recommended) Implement a confirmation window that appears when users click "Send Now" with the following elements: Clear confirmation message: "Are you sure you want to send this SMS campaign immediately?" Display recipient count and current time Two clear action buttons: "Yes, Send Now" and "Cancel" Optional: Brief preview of the message content Option 2: Business Hours Protection _____________________________________________________ Create a system-level safety feature that includes: Automatic detection of business hours based on the operating country/time zone Prevention of bulk SMS sends outside of defined business hours (e.g., 8:00 AM - 6:00 PM) Override capability for urgent communications with additional confirmation Automatic scheduling suggestion when users attempt to send outside business hours Business Benefits _____________________ Improved Customer Experience: Prevents SMS messages from being sent at inappropriate times Compliance: Helps ensure adherence to communication best practices and potential regulations Error Prevention: Reduces costly mistakes from accidental sends Professional Standards: Maintains appropriate business communication timing
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