Opportunities & Pipelines

Allow Notes to Exist Independently from Associated Objects
Currently, Notes must be associated with a specific object (Opportunity, Contact, Company, etc.), making it difficult to capture information that applies across multiple records or that should remain independent of any single object. We would like the ability to create and manage Notes without requiring an association to an Opportunity, Contact, or Company. Desired Functionality: Allow standalone notes that are not tied to any specific record. Provide an option to remove or change associations without deleting the note. Allow a single note to be linked to multiple objects while maintaining one source record. Create a centralized Notes repository where users can search, filter, and organize notes independently. Allow admins to control whether notes require associations. Use Case: In many organizations, users capture meeting notes, project updates, internal discussions, strategy notes, research, and planning documents that do not belong exclusively to a single Opportunity. For example: Current Behavior: ❌ Strategic discussion note → Must be attached to Opportunity A Later: ❌ Opportunity A is closed or deleted → Finding the note becomes difficult Desired Behavior: ✅ Strategic discussion note exists independently Optional associations: Opportunity A Company B Contact C The note remains accessible regardless of changes to associated records. Benefits: Improved knowledge management Better cross-project collaboration Reduced risk of losing important information when records change More flexibility for project management and account management workflows Easier documentation of internal discussions, meeting notes, and strategic planning Current Behavior: ❌ Notes are dependent on associated objects and can become difficult to locate when relationships change. Requested Behavior: ✅ Notes can exist independently while optionally being linked to one or more Opportunities, Contacts, Companies, or other CRM records.
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Enhancement
Feature Request — Native Product Association Inside Opportunities
Overview We would like to suggest a native enhancement for Opportunities/Pipelines inside HighLevel. Currently, Products exist separately inside Payments/Products, but there is no seamless native way to associate multiple products directly within an Opportunity record in a scalable and sales-friendly workflow. This creates friction for SaaS businesses, agencies, CRM resellers, and subscription-based companies using Opportunities for forecasting and revenue management. Suggested Improvement When creating or editing an Opportunity, allow users to: Select one or multiple products directly from the existing Products catalog Automatically calculate the total Opportunity Value based on selected products Support recurring and one-time products Display selected products visually inside Pipeline cards and Opportunity views Use selected products in Forecasting, Reporting, Automations, and Revenue Analytics Proposed Workflow Inside Opportunity Add Products Select products from existing Payments → Products Multi-product selection Quantity selector Discounts Recurring or one-time billing indicators Automatic Calculations Example: Product Price Enterprise Plan $750 Voice AI Add-on $100 WhatsApp Add-on $50 Automatically update: Opportunity Value = $900 Benefits Sales Teams Faster deal creation More accurate quoting Better visibility of sold solutions Forecasting Revenue forecasting becomes product-aware Better MRR/ARR tracking More accurate expected revenue SaaS Businesses Native SaaS sales workflow Expansion revenue tracking Upsell/Cross-sell visibility Automation Allow workflows such as: IF Opportunity contains Product = Voice AI THEN trigger onboarding automation Visual Pipeline Enhancements Display selected products directly on Opportunity cards: Example: Enterprise Voice AI WhatsApp This would make pipelines significantly more actionable and revenue-oriented. Why This Matters Today many HighLevel users use: Custom fields Smart tags Manual value updates to simulate product association. A native product-to-opportunity relationship would elevate HighLevel closer to: HubSpot Salesforce Pipedrive Monday CRM especially for SaaS and subscription businesses. Additional Suggestions Future improvements could include: Native MRR/ARR tracking Product-level forecasting Revenue expansion tracking Subscription linkage Product-based reporting Revenue operations dashboards
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Enhancement
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