Customer Replied Trigger [Add a separate trigger for New Messages]
R
Ralp Dexter Bongato
Currently the customer replied trigger executes for both New thread and New replies.
It would be great if we can separate New Replies from New messages from the contact.
How it should work:
Either 1. Add a filter into the current "Customer Replied" trigger 2. Add a new trigger for New Customer Message
Log In
R
Rebecca Gonzales
Please! I'm dealing with this issue right now. Any chance we could get this soon? It seems pretty simple
B
Brian Del Terzo
Multi-Channel Email Inbound Monitoring to enable Conversational AI by inbox:
I've suggested a feature that allows emails to be separated based on the email address they are sent to, creating multiple inbound channels that can be monitored by assigned users. This would improve workflow efficiency and could also be a key step in enabling Email as a channel for Conversational AI within GHL.
Check out the idea and upvote here - https://ideas.gohighlevel.com/ad-reporting-and-attribution/p/multi-channel-email-inbound-monitoring
K
Keith Besherse