If a customer replied and they're assigned to team member A, I want to set a trigger for that situation to send an SMS only to that assigned person. Currently there is no such filter and when I use the "customer replied to campaign > send sms" i can't filter it to send a notification based on which user the lead is assigned to. I don't want to use tags for this because I already use too many tags, this is not the purpose of tags.

HIGHLVL-I-2992