AI Phone Transfer and Transfer Back | Voters

AI Phone Transfer and Transfer Back

Ely Izik

If the voice AI transfers a call but it either fails or no one picks up it will be routed back to the AI.

November 25, 2025

Mark Persaud

This post is requesting the same - https://ideas.gohighlevel.com/voice-ai/p/voice-ai-warm-transfer

Mark Persaud

I can't believe this only has 13 upvotes?!
This feels like a really baseline thing for AI Voice Call Transfer. 
Would be good to have a 'Call Timeout' field added to the call transfer settings. If the call times out before the it's pick up, it comes back to the AI Voice agent and it can say something like - "sorry there's no answer, please let me take some details and I'll message/email the team".

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