✅ Call ahead before transferring the call
B
Brian King
It would be great if the AI could call internal numbers to alert us of incoming calls, before transferring the call. Maybe we don't want to take the call or we can engage the caller at a later time. Having the AI call approved internal numbers to let us know who is calling would be another great step towards a true assistant.
Log In
B
Brian Del Terzo
For everyone following or supporting this request, there's an earlier, more established feature request covering warm transfers and what happens when a transfer is unsuccessful.
If this functionality matters to your business, please consider upvoting that request as well so we can demonstrate the combined demand to HighLevel's development team:
Enable Voice AI to make warm transfers
Hopefully HighLevel can consolidate these related requests so the community's feedback and votes aren't spread across multiple posts.