Community Chat Function
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The Moxie CEO LLC
Not just comments to a video in the course area of a membership, but actual interaction as a chat community as a stand alone, not attached to a specific video or uploaded item into the course.
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Sales & Marketing
Merged in a post:
Make HL communities into "Living" digital communites
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Lee Friedlander
The best model I've seen for a digital community structure is Mighty Network.com. I have been in several very vibrant (and financially successful) communities using this platform, and I think this is worth the dev. looking at as a model.
They have integrated everything discussed in other posts on this topic + several different payment gateway options, which are customizable to each membership community's needs. There are endless ways to use a 'might community', from selling online services to having a fully engaged community that offers live training, course upsells, private networking areas (behind payment gateways), PLUS a discord-style live chat feature.
As a user, this live chat function separates the static communities from those that are 'living.' This allows the owner/mods to see how engaged their members are in live time. It offers the ability for sub-communities (behind paywalls) as well as 24-7 user engagement. The company Might Network is all about community, just like HL, so I think it would be a great model to follow.
The flexibility and freedom that each community owner gets to customize their community (both in branding and features on the paid plans) allow each community to have a unique feel, even if everyone is on the same operating system, just like HL.
It's a wonderful model because, like HL, you only pay for what you need. It is so seamless that it allows those who need static features to have them, but for coaches and consultants who are in the business of community creation, it gives that 'in person' feeling, even if it's focused on virtual events. Anyway, I wanted to throw that out there since I keep hearing about skool (I had not heard of this software before Dallas).
[This was posted as a response, but I felt that i should be it's own request after posting it]
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Keith Besherse
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Keith Besherse
Personally, I don't like a couple things about the Skool user interface. In particular I don't like the channels listed horizontally across the top of the discussion area. Kollab is better in this regard with it's vertical drop down list. However, it is not intuitively obvious that there are other channels available when in mobile app... Lee Friedlander, with all the recent updates to Kollab, what do you think is still missing? Shivani Gera Sales & Marketing Core Platform RevEx Group
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Brett Murray
Ye this is critical. We must have admin controls for chat, and ideally moderation/admin role types to make this work correctly. The wide open chat for all is a safety risk IMO.
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Keith Besherse
But need the ability to restrict which members can use it.
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Keith Besherse
In particular, lock Chat for new members. Unlock at a level specified by the Admin (or on manual override by the Admin). A workflow action so we can unlock the Chat after completing certain portion of the Courses would be great.
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Keith Besherse
And for certain groups, deactivating it entirely would be beneficial.
Or the option for only Admin or Moderators (when we get that tier) to use Chat, not common Contributors/Members.
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Keith Besherse
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Keith Besherse
Brett Murray
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Brett Murray
Keith Besherse Thanks for tagging me in this one. Love your proposed ideas here. Hoping the GHL team will actually acknowledge this and get it completed ASAP to close the current safety and security gaps in the community chat.
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Keith Besherse
Cami Langston, Colleen McCartney, Shawn Moser, Miguel Almonte, Tina Test, Prasoon Dadhich, @koAivosys Wellness Operating System, Sebastian Cruze, Joshua Sarge, Ed Ferrigan, Meghan Donnelly, Charles Wynn, Ted Williamson, Babak Bavardi, Rainer Buth,
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Keith Besherse
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Keith Besherse
And we need in app notifications on Kollab and LeadConnector for new chat message.
C
Colton Armstrong
This has to happen
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Keith Besherse
Colton Armstrong, I guess it doesn’t…
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Debbie Buckland
I agree with this. I would like to see more Mighty Networks features (https://www.mightynetworks.com/features) inside of GHL communities such as finding members near you, live-streaming direct in the platform (and a livestream events tab people could RSVP to) so we don't have to do via zoom
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Raúl Gómez
Yes, please!
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Nick Daugherty
Skool is great, and I have seen several GHL marketers even using it now. Would be great if GHL could add those features in here too.
Beyond just the modules, they have these extra sections to make it feel more like a community:
- Community: This is like a simple forum, where people can post questions
- Classroom: These are the regular modules (under "products")
- Calendar: You can schedule weekly recurring Zooms for your members, like Q&A sections
- Members: You can see who else is a membership site
- Leaderboards: You can see who is most active - people get points/levels for participating
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Debbie Buckland
Nick Daugherty yes a calendar to see upcoming events for the community would be wonderful. I have also made a request to be able to live stream direct in the platform (and not have to use zoom)
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Keith Besherse
Nick Daugherty also, admin should be able to specify whether to award points for participating in the conversations or completing courses.
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Colleen McCartney
Check this idea out https://highlevel.canny.io/memberships/p/membership-community
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