That is seriously important. Seems that this is only available inside the App. That does not make any sense. Group members will not install an app just to receive a message when they chat

The chat feature inside communities is flawed. Nobody knows they have a new chat unless they log into the community group. In a community post, though, the tag of a person triggers a notification email. In chat, tagging someone to initiate a private chat with them does nothing. The work around sucks, which is to tag them in a post, to tell them they have a private chat, can we add tagging notifications to chat please

I have to check my notifications every single morning by memory and it's quite a daunting task, we have many members inside of our community and I keep in contact with them as I am their support rep, if I happen to have a busy day or don't check my chat right away, I am missing so many chat notifications because of this, pleaseeeee we need chat notifications!

It is NUTS that this isn't a thing! All the notifications are in place but not mentions of DMs. Please. Let's fix this!

as long as the notifications can be turned on and off. I hate email notifications as an example but some people like them

I agree!

I also feel that sms notifications should be an option

Configuring chat and group notifications would be amazing - currently I am in a group and the owner is way too liberal with the @everyone function which is killing my inbox. In another community people aren't using the chat because they don't know they have received a message unless they're in the group at the time.

Yes, this is really needed for Private Messages