Additional Member level - Moderator etc
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Laetitia Boden
The ability to have members marked as different to the rest. For my user case, these are experts that would answer questions the general members have. While anyone can answer that, it would be great to be able to have these experts stand. They could also moderate other member comments - in this case, they are medical experts, and some public answers could be incorrect and dangerous.
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Sales & Marketing
Merged in a post:
Moderator status?
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Becky Capuzzi
I thought at one point there was going to be a Moderator level, where they could tag @everyone and could manage posts. Is that gone now or will that still be implemented?
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Keith Besherse
Core Platform Sales & Marketing RevEx Group When will we get the member role = MODERATOR? This is a granular permissions and security/privacy issue. This is the same issue as having an admin with 100% control in an account in the core platform when they are only an office manager in real life. Chase Buckner What do we need to do to get action on this topic?
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Keith Besherse
Also, a Custom member type with associated permissions unique to the purpose of that community. For example: Instructor, Developer, Associate, ...
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Keith Besherse
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Keith Besherse
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Keith Besherse
View member's progress from inside communities and also in contact record.
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Keith Besherse
- Admin &/o Moderator should have ability to move a post from a public channel to a private channel (or hidden channel when we get that third tier).
- There should be a middle member tier (moderator) who can manage conversations and member status (restrict &/o ban) but not change group settings.
- The Admin should be able to hide the Chat and Invite Members buttons and also hide the member list from regular Contributors.
As an engagement community the current state is a good bicycle (on the skateboard > bicycle > motorcycle > subcompact car > sedan > sports sedan continuum). As a client portal it is too public!
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Keith Besherse
Hide the Member list, Chat, and Invite Members buttons.
I am using CSS in Communities to hide functions that should be an option for the group admin to turn on or off depending on the purpose and culture of the community group.
We need a toggle in Settings where the group admin can turn off or on those features - Invite Members button, Chat, and Members.
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Keith Besherse
Discussion of three channel tiers:
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Keith Besherse
Three channel tiers:
public (as we have now)
premium (visible but limited access), paid or gamification reward.
private (as we have now)
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Keith Besherse
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Keith Besherse
Core Platform Sales & Marketing Shivam HighLevel Chase Buckner
Lots of related suggestions to be evaluated & possibly merged...
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Keith Besherse
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Keith Besherse
Discussion of three channel tiers:
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Brett Murray
It's in the help documents but not implemented?!?!?!? Need this enabled ASAP as we can't give admin access to all moderator users.
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Keith Besherse
Brett Murray, I see only 2 roles, common member (3. Contributor) and full-control (1. Administrator). There is no intermediate role with ability to manage discussions and lessons without ability to change group settings (2. Moderator).
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Brett Murray
Keith Besherseyes, it's missing the moderator option which was in the help docs. very much needed.
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Keith Besherse
Brett Murray OH! You are right. The help documents show 4 roles!
Shaun Clark What is happening here???
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Keith Besherse
Shivani Gera thanks for your willingness in the town hall to understand this issue.
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Brett Murray
Help documentation shows a Moderator Role Type but it doesn't exist. We can't give all moderators admin access... This needs to be fixed ASAP.
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Keith Besherse
I'd like to save the answers to membership questions. We are doing market segmentation and research here! One way that would play out is we should have record of which admin approved the membership.
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