Advanced Search Functionality in Go High Level Communities

Description:

The current iteration of Go High Level Communities, especially within support group contexts, lacks robust search capabilities that can impede users from efficiently finding solutions to their issues or accessing relevant discussions. As our user base grows, so does the volume of shared knowledge, advice, and troubleshooting threads. Implementing an advanced search functionality would enhance user experience, decrease repeat queries, and streamline problem resolution.

Feature Request:

Keyword Search:

- Allow users to input specific keywords or phrases to locate relevant threads or posts.

- Incorporate boolean operators (AND, OR, NOT) to refine search results.

Filter Options:

- Enable filtering by date range, user role (e.g., moderator, member), thread status (resolved/unresolved), and thread type (question/discussion).

Search by Tags/Labels:

- Introduce a tagging system for posts that can be searched to quickly

Search Suggestions:

- As a user types, provide search suggestions based on popular searches and their own search history.

Search Analytics:

- Provide community managers with insights into what users are searching for to identify gaps in the support content or emerging issues.

Impact:

This enhancement will significantly improve the efficiency of the support community, leading to better self-service for users and reducing the workload on support staff. It will also foster a more engaging community as users find it easier to contribute to existing conversations rather than starting duplicate threads.

I hope this outlines the feature well and captures the need for improved search capabilities in the Go High Level Communities' support groups.