Trigger For Cold Inbound Emails
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Matthew Lubbes
While cold inbound email is now possible with Mailgun, there isn’t a trigger that works with it. We need a trigger that can be used to tag a cold inbound email contact or add them to a campaign.
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Keith Besherse
Here is my demonstration that filtering in the trigger doesn't work, even with an existing contact. (How can we trust it to work with inbound leads?)
Chase Buckner Prasoon Dadhich Shaun Clark
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Keith Besherse
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Keith Besherse
Prasoon Dadhich, Shivam HighLevel, Sales & Marketing, Core Platform
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Keith Besherse
I think the trigger should be:
Customer Replied with Channel = Email and filters:
Direction is incoming
Contact is: new means this is a cold inbound email
Contact is: existing means this is a follow up message
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Keith Besherse
Also, I would like to receive emails sent to any of the Dedicated Sending Domains.
At which point we would probably want to trigger/filter using domain/subdomain name too.
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Keith Besherse
Significantly, which of our Dedicated Sending Domains and which addressee they send the email to should be available as filters.